• 제목/요약/키워드: ISO 9001 품질경영시스템

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정보기술을 이용한 ISO 9001:2000 품질경영시스템 구축 (A study on establishing a ISO 9001:2000 Quality Management System using information technology)

  • 김상국;신성호;이영세;정택영
    • 품질경영학회지
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    • 제33권2호
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    • pp.13-21
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    • 2005
  • Most organizations adopt a process-based approach to manage their operations and now business process management(BPM) is a well-established concept. Because ISO 9001:2000 has been influenced by BPR and it also emphasizes process based, BPM can get together with ISO 9001:2000. Korea Institute of Science and Technology Information has taken ISO 9001:2000 certificate in November 11, 2003 and now implements quality management systems based on BPMS. We call it KQMS(KISTI Quality Management System). KQMS based on BPMS is a new example in field of ISO quality management and is expected to support process management well.

철도 감리 업무의 ISO 9001 적용에 대한 고찰 (A Study on the ISO 9001 Application of Railway Supervision work)

  • 장석재;황인범;성정화;김해석
    • 한국철도학회논문집
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    • 제9권3호
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    • pp.325-329
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    • 2006
  • Quite a few of persons often fall into an error that ISO has happened an additional work at construction sites. Supervision works, however, are carried out in compliance with 'Guidelines for the Supervision Works' which is including most ISO Requirements. Additional requirements needed for the supervision works are not many. This study has studied on the ISO application of supervision works in relation to, 1) ISO 9001 & KS A 9001 Quality Management System Basic Model, 2) The Process of Railway Construction Work Supervision Quality Management Plan, 3) Supervision Work Performance Guide Book(2005) & KS A 9001(2001) Standard, at the railway construction sites.

리더십과 기업문화 유형, ISO 9001:2000 시스템, 품질문화 형성이 기업성과에 미치는 영향 (The Effect of the Organizational Leadership and Corporate Culture Types, ISO 9001:2000 System, the Quality Culture Formation on the Corporate Performance)

  • 김영수;윤재홍
    • 품질경영학회지
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    • 제32권2호
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    • pp.37-58
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    • 2004
  • This study examines the effects of ISO 9001:2000 Quality Management System(QMS). Before accrediting it, it is affected by the top management leadership and corporate culture. After finishing the accreditation, some companies form quality culture, but some companies do not. That affects the corporate performance. If quality culture forms, companies performance will be good. But if not, companies performance will be bad. The accreditation of ISO QMS is not the end goal for the companies but forming the quality culture will enhance the corporate performance.

품질경영시스템(ISO 9001)의 이행 실태와 고객만족에 관한 실증연구

  • 노창균
    • 선박안전
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    • 제6권
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    • pp.67-75
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    • 2001
  • 오늘날의 선박검사기관들은 국제환경 변화와 고객의 요구에 부응코자 내부품질경영시스템을 도입하여 양질의 검사서비스를 제공하고 있다. 이에 선박검사기술협회도 국제해사기구(IMO)와 우리정부에 능동적으로 대처하고 검사서비스의 질적 향상을 위해 지난 99. 7월 품질경영시스템(ISO 9001)을 구축하여 운영하고 있다. 이에 본 연구에서는 선박검사기술협회를 사례연구하여 자체 시스템을 개선하고 고객을 중심으로 검사행정을 펼치는데 그 목적이 있다고 하겠다. 이러한 연구목적을 달성하기 위해 다음과 같은 연구방향을 설정하였다. 먼저 ISO 9001 요건별로 품질경영시스템 구축상태를 살펴보고 이어서 품질경영시스템 이행실태와 검사서비스 만족도를 파악하기 위해 전 직원과 검사 수검업체를 대상으로 설문조사를 실시하여 통계처리 하였다.

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품질경영시스템의 요구사항 활용 실태분석과 성공적 운영방안 -경남지역 제조업체를 중심으로 - (A Successful Operation Method and Practical Analysis of Requirements in Quality Management System : Focused on Manufacturing Companies in Kyungnam Province)

  • 박동준;강인선
    • 산업경영시스템학회지
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    • 제28권2호
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    • pp.60-68
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    • 2005
  • ISO 9000 quality standards families were established in 1987 and have been started to implement Korean industry since early 1990s. ISO 9000 standards families of 1987 were revised in 1994 and 2000, respectively, by request of world wide certification bodies and industry quality experts. This article reviews the necessity of ISO 9001 :2000 revision, quality management principles behind it, and benefits that ISO 9001: 2000 could bring. We summarize responses of foreign industry that ISO 9001: 2000 has been implemented. Survey questionnaire for 23 requirements of ISO 9001: 2000 from manufacturing companies of Busan and Kyungnam provinces are collected. Research hypotheses that there is any difference in quality management system practical application due to company size and implementation motivation are tested using SPSS. Finally, recommendations are provided for operating successful quality management system.

품질경영시스템 기반의 정보유통 프로세스 표준화 사례 (Standardization of Information Flow Process based on Quality Management System)

  • 김상국;최병선;강무영
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2007년도 추계 종합학술대회 논문집
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    • pp.75-79
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    • 2007
  • ISO 9001 국제품질경영시스템은 조직의 품질관리시스템을 개발하기 위한 국제적인 표준이 되었다. 효과적인 품질관리 시스템은 기업의 제품 또는 서비스가 언제든지 고객의 요구를 충족시켜 줄 수 있는 환경을 제공한다. 이에 한국과학기술정보연구원은 2003년에 과학기술 정보 유통 및 서비스 분야에서 최초로 ISO 9001:2000 품질경영시스템 인증을 받았고, 현재까지 성공적으로 운영하고 있다. 효율적인 품질경영을 위해 웹 기반의 온라인 시스템인 KQMS를 구축하여 품질경영 업무를 수행함으로서, 고객 만족도 증가, 업무의 효율성 증대 및 업무처리 시간 단축 등의 효과를 얻을 수 있었다.

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ISO 9001에 기초한 TL 9000 품질경영시스템 요건 : R 2.5 와 R 3.0 (TL 9000 Quality Management System Reguirements based on ISO 9001 : Release 2.5 and Release 3.0)

  • 최성운
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2001년도 춘계학술대회
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    • pp.127-136
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    • 2001
  • 본 연구는 ISO 9001:1994에 기초한 TL 9000 요건: R 2.5 추가요구사항과 문서화 영향에 대해 언급하고 6가지 LCM 모델을 제시한다. 끝으로 ISO 9001 : 2000에 기초한 TL 9000 요건 : R 3.0 추가요구사항을 R 2.5의 대비표로 소개한다.

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ISO 9001 : 2000 품질경영시스템의 요구사항이 경영성과에 미치는 영향 (The Effect of ISO 9001 : 2000 Quality Management System's Requirement on Business Performance)

  • 고현우;정영배
    • 산업경영시스템학회지
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    • 제30권3호
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    • pp.135-149
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    • 2007
  • This paper investigates the relative effect of each ISO 9001 : 2000 quality management system's requirement and business performance. The empirical tests are conducted in ISO 9001 certification companies. As a result, the $1^{st}$, it shows the requirements positively affect performance of financial. The $2^{nd}$, also it shows the requirements positively affect non-financial performance. The $3^{rd}$ also it show the non-financial performance positively effect performance of financial performance.

제조물책임(PL)법 시행에 따른 품질경영시스템 개선방안 (A Study on the Improvement of Quality Management System under Product Liability Law)

  • 배성아;김복만
    • 산업경영시스템학회지
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    • 제26권1호
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    • pp.54-60
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    • 2003
  • In this research, we investigate the countermeasure of Product Liability through existing research or books for reference about PL and ISO 9001 : 2000 quality management system. And we analyze relation between PL system and ISO 9001 : 2000 Quality Management System after compare ISO 9001 : 2000 and ISO 9000 : 1994. base on this analysis, we integrate the Quality Management System of company and an important factor of PL system in accordance with the product liability law. So we present a general improvable scheme of ISO 9001 quality management system that reduces overlap of quality business and utilize efficiently.

ISO 9001 : 2000 품질경영시스템 운영에 관한 조사연구 (A Case Study on Operation Practices of ISO 9000:2000 Quality Management System)

  • 김호균;박동준;강병환
    • 한국경영과학회:학술대회논문집
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    • 대한산업공학회/한국경영과학회 2004년도 춘계공동학술대회 논문집
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    • pp.71-74
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    • 2004
  • The organizations registered ISO 9000:1994 have upgraded to ISO 9001:2000 family through transition period by December, 2003. Some features of ISO 9001:2000 family are that it merged three ISO 9000 series, reduced 20 requirements to five major clauses, and focused on Plan-Do-Check-Act improvement cycle. We interviewed quality managers and staffs of 37 companies certified ISO 9001:2000 in Busan and Kyungnam provinces where most machine, metalwork, and manufacturing companies in South Korea are located. Using statistical analysis, we find out which status of firms are related with the requirements of five clauses. We also discover if there is any difference in performing the requirements depending on top managership, reasons for seeking ISO 9001:2000 certification, and ISO 9001:2000 operating period.

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