• Title/Summary/Keyword: IS Success

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Analysing the Meaning of Quality Management in Cross-border Business Cooperations by using Benchmarking Methodology

  • Basler, Maurice;Voigt, Matthias;Woll, Ralf
    • International Journal of Quality Innovation
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    • 제8권2호
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    • pp.57-68
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    • 2007
  • Benchmarking is more than just a comparison of measures about different company's performance in a wider sense. It is a methodology of learning-comparing-learning, at least within small and medium sized enterprises. This learning is not just limited to learn by copying successful concepts from other enterprises or competitors. It starts in learning more about the own company, about its structure and processes causing its own success or its failure. This kind of learning is necessary before the enterprise starts watching for a suitable Benchmarking partner. Learning from each other's strengths and weaknesses is the main goal of the European research project Quality beyond Borders! By using the Benchmarking methodology, small and medium sized enterprises get the opportunity to take part in a Benchmarking study and can learn more about the different strengths and weaknesses of other enterprises on both sides of the border. The results of such a Benchmarking can help to identify potentials for future cooperations among German and Polish enterprises in the same market or business. These potentials can lie in different ways of realising the same success or top-position. The Benchmarking study is not focused on an special business or region. That helps to find out trends for different kinds of top-positions, which can be claimed in all markets within a country. Every trend is characterised by different success factors which are responsible for the success in this top-position. In a first overview, the results of the Benchmarking study show 5 different groups of top-positions within a market which all have different profiles regarding to the importance of their success factors. By the end of the Benchmarking study it will be possible, to give answer about the special reasons for different kind of successes of these groups. These answers can be related to a special region within a country, a special business or of course related to possible differences in the expression of the group success factors in comparison of both countries.

중소기업 정보화 성공의 선행요인: 정보전략계획 산출물의 토대이론 접근적인 분석 (Investigating Antecedents of IS Success in SMEs: Applying Grounded Theory Approach in ISP Context)

  • 김재윤;이훈희;이정우
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2003년도 추계학술대회 및 정기총회
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    • pp.139-143
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    • 2003
  • This paper is a report on in-progress investigation on antecedents of IS success in small and medium size enterprises. Previous studies on IS success in SME context largely extends research models derived from a large enterprise context. This research applies the grounded theory approach to 1109 ISP outputs exploring SME specific constructs in successful IS implementation and management. When successful, results of this research will provide insights into theories of IS in SME context that may practically applicable to IS practice in SMEs.

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실물옵션 접근법을 활용한 ASP 아웃소싱 리스크 관리 (Management of ASP Outsourcing Project Risks using Real Option Approach)

  • 남승현
    • 한국산학기술학회논문지
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    • 제11권7호
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    • pp.2396-2405
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    • 2010
  • 본 연구에서는 정보시스템 아웃소싱 프로젝트의 성공을 위하여 실물옵션접근법을 활용하여 아웃소싱 프로젝트를 수행할 때 발생할 수 있는 위험을 효과적으로 관리하는 방법에 대하여 살펴보고자 한다. 지금까지 대부분의 정보시스템 아웃소싱 프로젝트 관련 연구는 핵심성공요인 또는 프로젝트의 성과 측정에 맞추어져 주로 수행되어 오고 있다. 정보시스템 아웃소싱 프로젝트의 대표적인 형태인 ASP(Application Service Provider)에 대하여 아웃소싱 프로젝트를 수행하는 도중에 발생 가능한 여러 가지 유형의 위험을 정의하고 이 위험의 발생원천을 살펴봄으로써 아웃소싱 프로젝트의 성공을 위하여 관리 가능한 위험요인들을 실물옵션접근법을 이용하여 효과적으로 관리하는 방법을 제시하였다.

Influence of IS Planning and Change Management on ERP Implementation Success

  • Moon, Tae-Soo
    • 디지털융복합연구
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    • 제7권1호
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    • pp.149-156
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    • 2009
  • Enterprise Resource Planning (ERP) system is one of key information technology to shape doing business. ERP adoption characteristics like IS planning and change management before ERP implementation are rising in importance, because of gaining competitive advantage. The purpose of this study is to analyze the impact of the characteristics of ERP adoption on ERP implementation success. From previous researches on ERP adoption and implementation, two characteristics of ERP adoption such as IS planning and change management, and 2 dependent variables such as process innovation and business performance, are identified. From data collection processes, 122 samples are collected. The results of hypothesis testing show that organizations with IS plan have higher implementation performance than organizations without IS plan. Also, organizations with the process of change management have higher implementation performance than organizations without the process of change management. Also, The interaction effect between IS planning and change management shows bigger impact in ERP implementation success.

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Success Factors Affecting Internationalization Process of Large Vietnamese Companies: A Conceptual Framework

  • PHAM, Viet Quoc;NGUYEN, Bao Khac Quoc;LE, Thanh Quoc
    • The Journal of Asian Finance, Economics and Business
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    • 제7권11호
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    • pp.905-913
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    • 2020
  • Internationalization of multinational companies in the globalized context is a popular topic in the academic world and it is also a strong concern of CEO/managers. However, this topic has not been well discussed in the academic community in Vietnam that can be contextualized in the typical transition economy. This paper is designed to explore critical success factors (CSF) of internationalization of large Vietnamese companies that have contributed major revenue from the international market. Through interviews with CEO/managers of successful companies geared toward world markets, the CSFs of internationalization have been identified and categorized into groups in which each CSF has interaction with each other, and together have combined impacts on the success of internationalization. The research results provide a conceptual framework to analyze factors affecting internationalization of large Vietnamese companies. Thank to this conceptual framework, further exploratory and/or confirmatory research can be developed to locate more success factors of internationalization. In addition, some particularly critical factors of internationalization success of Vietnamese companies are found to be useful to both CEO/managers and policymakers. CEO/managers can benefit from the research results by concentrate their limited efforts/resources in managing these CSFs, and policymaker may design CSF-based policies to boost the internationalization of domestic companies.

SI 프로젝트에 있어서 프로젝트 관리자의 정보화 역량과 관리 역량이 프로젝트 성공도에 미치는 영향에 대한 연구 : 프로젝트 규모의 조절효과를 중심으로 (The Effect of the Project Managers' IT Competency and Managerial Competency on the Success of SI Projects : Focusing on the Moderating Effect of Project Size)

  • 이중정;박주연;최정훈
    • 한국정보시스템학회지:정보시스템연구
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    • 제21권4호
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    • pp.31-54
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    • 2012
  • Information Systems have played a strategic role in achieving business goal and become an essential tool in today's business environment. Thus, the number of developing SI project has increased and it becomes complex and sophisticated. It is known that project manager's leadership could lead the project success. In this study, project manager's competencies are divided into two types, information competency(information-oriented mind, information utilization competency, information development competency) and managerial competency(project management, human relationship, project expertise. The purpose of this study is to examine the effect of information competency and managerial competency on the SI project success and to find out the moderating effect of project size. The result of this study reveals that information utilization competency, project management competency and human relationship have a strong relationship with both customers and suppliers side of projet success. Moreover, the relationship between managers' competencies and project success is shown to be different by project size. The result of this study implies that each managers' competencies has to be developed and applied according to project's complexity and size.

Product Innovation Accounting, Customer Response Capability and Market Success: An Empirical Investigation in Thailand

  • SUKANTHASIRIKUL, Kanchana;PHORNLAPHATRACHAKORN, Kornchai
    • The Journal of Asian Finance, Economics and Business
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    • 제8권10호
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    • pp.65-76
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    • 2021
  • This study aims at investigating the effect of product innovation accounting on the market success of instant food and convenience food businesses in Thailand with customer response capability as the mediator. In addition, it examines the effects of management accounting systems, marketing intelligence, and technology orientation on product innovation accounting. The sample for this study is 258 instant food and convenience food businesses in Thailand. To test the research relationships, a structural equation model is used. The results of this study show that product innovation accounting has a significant effect on both customer response capability and market success. Similarly, customer response capability significantly leads to market success while it mediates the product innovation accounting-market success relationship. Testing the antecedents of the research relationships, management accounting system, marketing intelligence, and technology orientation potentially affect product innovation accounting. Accordingly, product innovation accounting is a key source of competitive advantage. Product innovation accounting must be recognized by company management as a strategic tool for competing in markets and environments. They must invest their resources and capabilities to create and develop product innovation accounting principles, as well as encouraging their staff to implement and use these principles in the workplace.

참여자관점에서 공급사슬관리 시스템의 성공에 영향을 미치는 요인에 관한 실증연구 (An Empirical Study on the Determinants of Supply Chain Management Systems Success from Vendor's Perspective)

  • 강성배;문태수;정윤
    • Asia pacific journal of information systems
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    • 제20권3호
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    • pp.139-166
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    • 2010
  • The supply chain management (SCM) systems have emerged as strong managerial tools for manufacturing firms in enhancing competitive strength. Despite of large investments in the SCM systems, many companies are not fully realizing the promised benefits from the systems. A review of literature on adoption, implementation and success factor of IOS (inter-organization systems), EDI (electronic data interchange) systems, shows that this issue has been examined from multiple theoretic perspectives. And many researchers have attempted to identify the factors which influence the success of system implementation. However, the existing studies have two drawbacks in revealing the determinants of systems implementation success. First, previous researches raise questions as to the appropriateness of research subjects selected. Most SCM systems are operating in the form of private industrial networks, where the participants of the systems consist of two distinct groups: focus companies and vendors. The focus companies are the primary actors in developing and operating the systems, while vendors are passive participants which are connected to the system in order to supply raw materials and parts to the focus companies. Under the circumstance, there are three ways in selecting the research subjects; focus companies only, vendors only, or two parties grouped together. It is hard to find researches that use the focus companies exclusively as the subjects probably due to the insufficient sample size for statistic analysis. Most researches have been conducted using the data collected from both groups. We argue that the SCM success factors cannot be correctly indentified in this case. The focus companies and the vendors are in different positions in many areas regarding the system implementation: firm size, managerial resources, bargaining power, organizational maturity, and etc. There are no obvious reasons to believe that the success factors of the two groups are identical. Grouping the two groups also raises questions on measuring the system success. The benefits from utilizing the systems may not be commonly distributed to the two groups. One group's benefits might be realized at the expenses of the other group considering the situation where vendors participating in SCM systems are under continuous pressures from the focus companies with respect to prices, quality, and delivery time. Therefore, by combining the system outcomes of both groups we cannot measure the system benefits obtained by each group correctly. Second, the measures of system success adopted in the previous researches have shortcoming in measuring the SCM success. User satisfaction, system utilization, and user attitudes toward the systems are most commonly used success measures in the existing studies. These measures have been developed as proxy variables in the studies of decision support systems (DSS) where the contribution of the systems to the organization performance is very difficult to measure. Unlike the DSS, the SCM systems have more specific goals, such as cost saving, inventory reduction, quality improvement, rapid time, and higher customer service. We maintain that more specific measures can be developed instead of proxy variables in order to measure the system benefits correctly. The purpose of this study is to find the determinants of SCM systems success in the perspective of vendor companies. In developing the research model, we have focused on selecting the success factors appropriate for the vendors through reviewing past researches and on developing more accurate success measures. The variables can be classified into following: technological, organizational, and environmental factors on the basis of TOE (Technology-Organization-Environment) framework. The model consists of three independent variables (competition intensity, top management support, and information system maturity), one mediating variable (collaboration), one moderating variable (government support), and a dependent variable (system success). The systems success measures have been developed to reflect the operational benefits of the SCM systems; improvement in planning and analysis capabilities, faster throughput, cost reduction, task integration, and improved product and customer service. The model has been validated using the survey data collected from 122 vendors participating in the SCM systems in Korea. To test for mediation, one should estimate the hierarchical regression analysis on the collaboration. And moderating effect analysis should estimate the moderated multiple regression, examines the effect of the government support. The result shows that information system maturity and top management support are the most important determinants of SCM system success. Supply chain technologies that standardize data formats and enhance information sharing may be adopted by supply chain leader organization because of the influence of focal company in the private industrial networks in order to streamline transactions and improve inter-organization communication. Specially, the need to develop and sustain an information system maturity will provide the focus and purpose to successfully overcome information system obstacles and resistance to innovation diffusion within the supply chain network organization. The support of top management will help focus efforts toward the realization of inter-organizational benefits and lend credibility to functional managers responsible for its implementation. The active involvement, vision, and direction of high level executives provide the impetus needed to sustain the implementation of SCM. The quality of collaboration relationships also is positively related to outcome variable. Collaboration variable is found to have a mediation effect between on influencing factors and implementation success. Higher levels of inter-organizational collaboration behaviors such as shared planning and flexibility in coordinating activities were found to be strongly linked to the vendors trust in the supply chain network. Government support moderates the effect of the IS maturity, competitive intensity, top management support on collaboration and implementation success of SCM. In general, the vendor companies face substantially greater risks in SCM implementation than the larger companies do because of severe constraints on financial and human resources and limited education on SCM systems. Besides resources, Vendors generally lack computer experience and do not have sufficient internal SCM expertise. For these reasons, government supports may establish requirements for firms doing business with the government or provide incentives to adopt, implementation SCM or practices. Government support provides significant improvements in implementation success of SCM when IS maturity, competitive intensity, top management support and collaboration are low. The environmental characteristic of competition intensity has no direct effect on vendor perspective of SCM system success. But, vendors facing above average competition intensity will have a greater need for changing technology. This suggests that companies trying to implement SCM systems should set up compatible supply chain networks and a high-quality collaboration relationship for implementation and performance.

Asymmetric Impact of IS Quality on User Satisfaction: Development of Resource Allocation Strategy of e-Government in Agriculture

  • Park, Heun Dong;Kim, Haneul
    • Agribusiness and Information Management
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    • 제5권1호
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    • pp.42-54
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    • 2013
  • Information System (IS) Success Model proposed by DeLone and McLean is applied as a successful operation tool of information system, with its basic assumption of symmetric relationship between independent variables and dependent variables of the structural equation modeling. However, because previous studies have proved asymmetry of quality factors' influence structure on dependent variable by applying three-factor analysis, this study examined asymmetry of impact structure of quality factors introduced in IS Success Model on user satisfaction. Also the study applies structure equation modeling (SEM), three-factor analysis and importance and performance analysis (IPA) to develop resource allocation strategy for IS success. The study is able to provide IS practitioners with strategic implications for allocating and managing limited resources more effectively.

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건설 PMIS 품질이 사용의도 및 사용자 만족도에 미치는 영향 (Effect of PMIS Quality on Intention to Use and User Satisfaction)

  • 성민우;김가람;이슬기;유정호
    • 한국건축시공학회지
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    • 제12권1호
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    • pp.122-132
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    • 2012
  • IT발전의 따른 산업분야의 정보시스템은 기업 또는 프로젝트의 생산성 향상과 전략적 경쟁우위를 점하게 하는 필수적 지원도구 중 하나로 인식되고 있다. 이러한 정보시스템의 효과를 극대화하기 위해서는 정보시스템의 성과에 영향을 미치는 성공요인들을 규명하는 과정이 필요하다. 왜냐하면, 이러한 성공요인을 활용하여 IS의 성과달성 또는 성공여부를 예측하거나 또는 성공에 이르는 메커니즘을 규명할 수 있기 때문이다. 하지만, 우리나라에서 건설프로젝트 참여자의 의사가 반영된 웹 기반 PMIS의 성공모델에 대한 연구는 미흡한 실정이며, 따라서 웹 기반 PMIS의 성과달성 또는 성공 메커니즘 역시 아직 규명되지 않은 상태이다. 따라서 본 연구의 목적은 기존 연구에서 널리 활용되고 있는 DeLone and McLean의 수정된 IS 성공모델[5]에 근거하여, 웹 기반 PMIS가 국내 건설프로젝트에서 국내 건설기술자에 의해 활용되는 상황에서, 웹 기반 PMIS의 성공요인이 사용자 사용의도와 만족도 어떠한 영향을 미치는가를 분석하는 것이다. 분석을 위한 건설 PMIS의 성공요인은 연구자의 선행연구에서 타당성 및 신뢰성이 검증된 을 항목을 활용하였으며. 건설 PMIS의 성공변수는 사용의도 및 사용자 만족도로 설정하여 기존 정보시스템 성공모델에 관한 문헌고찰을 통해 평가항목을 구성하였다. 실제 PMIS의 사용자인 시공사, 사업관리자를 대상으로 설문조사를 실시하였으며 이렇게 수집된 자료들로 통계프로그램인 SPSS 12.0을 활용하여 다중회귀분석을 통해 건설 사업에서 웹기반 PMIS의 성공요인과 사용의도, 사용자 만족도간의 영향관계를 분석하고 시사점을 도출하였다. 이 연구에서 제시하는 웹 기반 PMIS 성공모델을 통해 검증된 성공요인은 시스템 평가와 성공 예측 등에 활용 가능하며, 연구 결과 제시되는 시사점들은 향후 보다 설명력 높은 성공모델 구축의 방향 설정에 기여할 것이다.