• 제목/요약/키워드: IS Education and Research

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Role-Play Training Factors that Positively Influence Training Satisfaction and Customer Service Orientation

  • Shin, Chung-Sub;Nam, Jae-Chul;Kim, Hey-Soo;Lee, Sang-Youn
    • 유통과학연구
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    • 제13권9호
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    • pp.29-36
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    • 2015
  • Purpose - The purpose of this study is to examine the influence of effective role-play and training on employee education satisfaction and customer orientation. Evidence of the suggested objective is obtained by monitoring the effectiveness of hotel service training. Research design, data, and methodology - Data were collected from 280 role-play sessions performed in a Korean Hotel and examined using a frequency analysis, reliability/validity assessments, correlation analysis, and regression analysis using SPSS 19.0. Results - 1) Entrepreneurs and training instructors should enthusiastically apply service education in order to enhance each employee d evaluation in terms of customer satisfaction and customer orientation. 2) The most effective factor on customer satisfaction and orientation is the instructor's qualifications. 3) Since a higher level of education-training satisfaction leads to better customer orientation, effective education-training is essential to achieve this result. Conclusions - The study was able to obtain practical evidence that can confirm that service education-training through role-play positively affects employee customer service orientation. In future advanced research on training effects on customer orientation, various internal factors of a business should also be considered.

비교교육학과 교육철학: 비교교육철학을 지향하며 (Comparative Education and Philosophy of Education: Toward a Philosophical Comparative Education)

  • 유재봉
    • 비교교육연구
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    • 제28권1호
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    • pp.117-133
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    • 2018
  • 이 논문은 교육철학과 비교교육학은 별개의 것이 아니라, 상호 관련되어 있다는 점과 비교교육학의 발전을 위해 교육철학과 비교교육학의 관계가 어떠해야 하는지를 밝히기 위한 것이다. 이러한 목적을 위해 먼저, 교육철학과 비교교육이 어떻게 상호 관련되어 있는지를 살펴보고, 다음으로 서양과 한국의 비교교육학계에서 주요 교육철학적 접근의 동향을 고찰하며, 마지막으로 비교교육학의 발전을 위해 교육철학이 나아가야 할 방향을 탐색하였다. 교육철학은 비교학적 차원이 필요하고, 비교교육학은 철학적 차원이 요청된다. 그럼에도 불구하고, 한국과 서양에서 공통적으로 비교교육학 연구 분야에서 교육철학적 접근이 간과되어 왔다. 교육철학자의 관점에서 비교교육학과 교육철학의 상호발전을 위해서는 '비교교육철학'을 지향할 필요가 있다. 그러기 위해서는 교육철학자는 단순히 교육철학적이거나 비교교육학적인 성격을 띤 연구에서 벗어나서, 교육철학의 정체성을 유지하면서 동시에 비교교육학의 지평을 확대하고 외연을 넓힐 수 있는 연구를 적극적으로 수행할 필요가 있다.

초.중등학교 교사의 초.중등 공학교육에 대한 인식 분석 (Analysis of Elementary and Secondary School Teachers' Recognition about Engineering Education in Elementary and Secondary School)

  • 김영민;허혜연;이창훈;김기수
    • 공학교육연구
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    • 제16권5호
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    • pp.9-17
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    • 2013
  • The purpose of this study is to analyze elementary and secondary school teachers' recognition about engineering education in elementary and secondary school. For this, we surveyed elementary and secondary school teachers. The result of this study is as follow. First, most teachers perceived that engineering positively affect national competitiveness and development. They also found that engineering education helps student to select natural science and engineering field career. Moreover, they perceived that engineering contents are not applied in elementary and secondary schools curriculums, hence it does not stimulate interest in engineering. Therefore, they perceived that if engineering education contents are systematically applied in formal curriculum, it will have a positive effect on current engineering education. Second, most teachers perceived that roles of engineering education are to make students learn creative design and problem solving process and inform about the engineering field career. They perceived that the best grade to start engineering education is 4~6 grade in elementary school and the best way to apply engineering education is through distributing engineering education contents to related subjects. They also perceived that technology subject has the most relation to engineering education and science subjects; mathematics subject follow after.

교육지방행정기관 브랜드디자인정책 특성 분석 (Analysis of Application of Public Design Policy of Education Local Government Brand Slogan)

  • 최형숙;이용환
    • 교육녹색환경연구
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    • 제16권3호
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    • pp.18-26
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    • 2017
  • 본 연구는 교육지방행정기관의 브랜드디자인 가치를 향상시키기 위하여 각 시도교육지방행정기관에서 사용 중인 브랜드디자인의 실태와 특성을 파악하고 효율적으로 적용될 수 있는지 분석하고자 하였다. 이에 교육지방행정기관 브랜드디자인의 인지도, 인지경로, 브랜드디자인의 이미지, 브랜드디자인의 태도와의 관계, 브랜드디자인에의 활용 사례와 요소를 조사하였다. 교육지방행정기관 공무원과 일반인, 신규임용 예정자 간의 브랜드디자인 인지도, 브랜드 디자인 이미지, 브랜드디자인 태도, 브랜드디자인 정책에 대한 인식 차이를 파악하기 위하여 $x^2$-검증에 의한 교차분석과 다중응답분석, 일원배치분산분석, 사후검증 분석을 실시하였다. 교육지방행정기관의 브랜드디자인 인지도, 브랜드디자인 이미지, 브랜드디자인 태도, 브랜드디자인 정책 사이의 관련성을 파악하기 위하여 상관관계를 분석하였다.

가정생활교육에 기반한 지속가능한 인성, 인권, 문화다양성 통합교육: 대학생을 중심으로 (Integrated Education for Sustainable Character, Human Rights, Cultural Diversity Based on Family Life Education: Focusing on University Students)

  • 김우정;주영애
    • Human Ecology Research
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    • 제58권1호
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    • pp.31-41
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    • 2020
  • This study examined human rights perception, cultural diversity perception, level of character perception, and influencing factors for university students in order to prepare basic data on integrated education methods of character, human rights and cultural diversity and education program models. The research questions are as follows. 1. What are university students' perceptions of character, cultural diversity and human rights? 2. What is the status of the experience of family life education on character, cultural diversity, and human rights, and is it related to the level of perception? 3. What variables affect character perception, cultural diversity perception, and human rights perception? The survey targeted 407 students at two universities in Seoul and used IBM PASW Statistics as a tool to analyze data. The study results are as follows. First, university students' character, cultural diversity and human rights perception were above average; however, empirical education is still required because they had low scores in the area of action. Second, male university students have less experience in family life education on character, cultural diversity and human rights compared to female university students. Third, it is necessary to integrate education for character, cultural diversity and human rights because the most influential factors in character perception, cultural diversity perception and human rights perception were character education. The role of family life education should be considered important because personality education in the home showed a relatively high correlation.

RI-Biomics 분야 인력양성 모델 정립 (Establishment of Model for the Human Resource Development in RI-Biomics Field)

  • 염유선;신우호;황영묵;박태진;박상현
    • 방사선산업학회지
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    • 제7권2_3호
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    • pp.209-219
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    • 2013
  • RI-Biomics field comes into the limelight as a new fusion radiation technology. These rapid development of RI-Biomics cause the necessity of establishment of a new methodical education program model for consistent training of professional manpower in RI-ADME, Biomics field. But domestic current status is not satisfied to training human resource development in RI-Biomics. Actually domestic educational organization related to RI-Biomics just run educational programs oriented basic theory, so practical and fusion education are not existed nowadays for preliminary RI-Biomics expert. Therefore we established a new education program model for educate of the expert in RI-Biomics field to overcome current problem about the route of knowledge that has more monotonous and concentrated tendency and non-professional education. To improve universality and practicality, we conduct education-training model survey about domestic and foreign country. This new human resource development model will contribute to fostering new expert in RI-Biomics field.

Meta-Analysis of AIDS Prevention Programs

  • Kim, Yeon-Hee
    • Korean Journal of Health Education and Promotion
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    • 제3권1호
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    • pp.129-142
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    • 2001
  • Meta-analysis methods are becoming a central part of research integration in behavioral and medical science studies. The main goal of the meta-analysis is combining the quantitative findings from several studies which address the same research problem and is sharing conclusions in a published report. The purpose of this research is to develop meta-analysis approach to evaluate effectiveness of instructional program design to improve school-age children's knowledge and understanding of Acquired Immune Deficiency Syndrome (AIDS). To achieve this purpose, meta-analysis is applied to analyze and synthesize findings for AIDS instructional programs from several prior studies.

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Investigating the relation between secondary school students' achievement in forming and solving equations

  • Ertekin, Erhan;Yazici, Ersen;Delice, Ali
    • 한국수학교육학회지시리즈D:수학교육연구
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    • 제13권2호
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    • pp.171-180
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    • 2009
  • This study investigates relationships between 7th and 8th grade students' achievements in forming and solving equations of. Study was conducted on randomly selected 7th and 8th grade students of elementary schools in Konya City, Turkey. 145 students (99 female, 46 male) participated in the research. Data were collected by an 'Equation Test'. The test which is suitable for equation types in 7th Grade Elementary Mathematics Curriculum. It was developed by the researchers. The relationships between achievements in forming and solving equations were examined by dependent samples t-test. The t-test results show that there is a significant difference. This difference is in the favor of equation solving (p>0.05). In other word, students are more successful in equation solving. In addition, students' achievements about different types of equations were investigated. The results show that the students have the highest achievement in ax=b type and the lowest achievement in (ax+b)/c=(dx+e)/f type of equations.

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휠체어 장애아동을 위한 유니버설 패션디자인연구 (A Study on Development of Universal Fashion Design for Handicapped Children)

  • 배지혜;최정욱
    • 한국의상디자인학회지
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    • 제26권2호
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    • pp.101-114
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    • 2024
  • Currently, in Korea, the number of handicapped children receiving inclusive education in general schools is expanding. In the inclusive education field, the most important tasks are personal needs support, such as toilet assistance, meal assitance, and support for wearing and taking off various assistive devices. A significant portion of the support work in the actual education field is related to clothing. Therefore, it is necessary to research and develop universal fashion designs for handicapped children at school where inclusive education is implemented. To achieve this aim, this study analyzed the concepts, principles and, characteristics of universal fashion design through theoretical research and established research principles. In this study, two fact-finding surveys were conducted. Next, a total of 10 universal fashion designs were proposed considering both the preceding survey results and the principles of universal fashion design Among them, the four designs that were considered most suitable were selected for universal fashion design through F.G.I (Focus Group Interview) analysis conducted by experts. The four selected designs were made by referring to the size framework based on the '6th Human Body Size Survey Report of Korea'. The completed experimental clothes were proposed as the final universal fashion design for handicapped children by conducting external evaluation through a virtual clothing system and real clothes.

Science-Gifted Students' Scientific Inquiry Change in Online Argumentative Discussion

  • Lee, Bong-Woo;Son, Jeong-Woo;Lee, Sung-Muk
    • 한국과학교육학회지
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    • 제25권6호
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    • pp.642-649
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    • 2005
  • Argumentative discussion is one of the important components of an educational program, which allows students not only to learn the process of social negotiation through discussions, but also to improve students' overall research abilities. The purpose of this study was to examine a) the changes between inquiry of before-argumentative discussion and inquiry of after-argumentative discussion, and b) the connections between the inquiry changes and online argumentative discussion. This study analysed 726 messages in an online argumentative discussion, as well as in first research reports and second research reports. The results of the study indicate that science-gifted students' research abilities were improved through on-line argumentative discussion that provided them with feedback based on interactive discussions, and encouraged them to re-examine hypotheses and experiment processes. The science-gifted students showed knowledge and abilities for identifying simple errors in research processes and arguing problems in the flow of the whole logic of research.