• Journal of Digital Convergence
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• v.12 no.3
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• pp.127-140
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• 2014

This study is performed to measure a performance of IMS using Delone & McLean's Information Success Model as a practical analysis for IMS implementation and their effects. For this, I reviewed the pre-research literatures to attain the measurement factors for IMS implementation and information system success model. For inspecting the hypotheses, answered the questionaries to the IMS managers. The results are as follows: the first, to improve the user's will, they have to focus on the service quality. The second, to improve the user's satisfaction, focus on the system quality. Finally, which affect on the performance is user's will rather than satisfaction.