• Educational Technology International
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• 제16권2호
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• pp.111-140
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• 2015

Perceived control and use of Information and Communication Technology (ICT) has long been known as important aspects of students' achievement. The purpose of this study was to explore the relationship between adolescents' perceived achievement goals, their Individual ICT use, ICT use for government-sponsored educational programs on television or the Internet, academic achievement and the attitude toward learning. Most previous research has employed cross-sectional data analysis using relatively small samples. For this purpose, this study used the datasets of the Seoul Education Longitudinal Study (SELS 2011) from Seoul Educational Research & Information Institute. We analyzed structural equation modeling (SEM) a nationally represented sample (4,346 eighth-grade students). The results of this study showed that students' perceived achievement goals had a positive relationship with their individual ICT use, and their use of ICT programs for government-sponsored educational programs on television or the Internet. Also, students' individual ICT use had a positive relationship with their achievement, but ICT use for government-sponsored educational programs on television or the Internet did not have a significant relationship with their achievement. That is, students' individual ICT use mediated the relationship between their perceived goals and academic achievement. In addition, results indicated that students' individual ICT use and ICT use for government-sponsored educational programs on television or the Internet had a positive relationship with their attitude toward learning. That is, both students' individual ICT use and ICT use for government-sponsored educational programs on television or the Internet mediated the relationship between their perceived goals and their attitude toward learning.

• Educational Technology International
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• 제7권1호
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• pp.99-110
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• 2006

Rapid innovation in ICT is transforming the way we work, the way we interact, the way we learn, and the way we live. In the education and training sector, ICT increases access to learning by making it possible for workers to fit their education into family and work schedules and by providing a greater programmatic choice of quality courses. ICT allows multiple workers to simultaneously enrol in training programs and work in their workplace in order to achieve their particular learning goals in a timelier manner. This paper deals with the ICT conditions, role of ICT, application of ICT, and effectiveness of ICT in the area of workforce development.

• 벤처창업연구
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• 제14권4호
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• pp.101-111
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• 2019

원격교육에서 서비스품질은 고객만족과 고객충성도를 높이기 위해 중요한 부분이다. 하지만 이제까지 원격교육 서비스품질에 대한 효과성을 검증함에 있어서 원격교육 서비스품질에 대한 단편적인 효과중심으로 연구되었고 구체적인 대상에 대하여 어떠한 영향을 미치는지에 대한 연구는 부족한 실정이다. 이에 본 연구에서는 선행연구와 차별적으로 취업 준비생들을 대상으로 원격교육 서비스요인이 고객만족도과 고객충성도에 미치는 영향에 대해 실증분석 하였다. 2019년 3월부터 설문조사를 실시하였고 원격교육을 경험한 취업 준비생 258개의 표본을 실증분석에 활용하였다. 분석결과 유형성, 문제해결, 상호작용성, 정보제공성, 편리성은 고객만족에 정(+)의 영향을 미쳤고, 만족도은 고객충성도에 정(+)의 유의미한 영향을 미쳤고, 만족도의 매개효과 검증에서 유형성, 문제해결, 상호작용성, 정보제공성, 편리성과 고객충성도 사이에 정(+)의 영향을 미친 것으로 분석되었다. 이에 본 연구의 시사점은 4차 산업혁명시대에 교육과 ICT(정보통신기술)가 융합된 에듀테크 관련 교육기업의 서비스품질 요인이 고객만족과 충성도에 미치는 실질적인 연구를 함으로써 교육기업의 창업과 마케팅 과정에 있어서 창업가와 마케팅 담당자들에게 기업의 원격교육 서비스품질이 고객만족과 고객충성도에 직간접적인 영향을 미친다는 시사점을 도출 할 수 있었다. 또한 서비스품질의 중요성 검증과 다양한 효과에 대한 평가를 취업교육 영역뿐만 아니라 다른 영역에도 다각도로 추가 연구가 필요하겠다.