• 한국IT서비스학회지
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• 제12권3호
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• pp.231-252
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• 2013

The Republic of Korea has made major strides in Information and Communication Technology (ICT) over the last five decades. After going through continuous efforts in e-Government and national informatization, Korea has become one of the global E-government leaders. Korea's E-government Development Index ranking assessed by the United Nations improved from 15th in 2001 to the top in 2010 and 2012 out of 192 countries worldwide, and its E-participation Index ranking was also ranked 1st in 2010& 2012. In addition, many of Korea's E-government practices until now have been introduced to the world as the best cases and received worldwide acknowledgement. The importance of official development aid/assistance (ODA) through informatization is especially gaining attention as Korea has joined the OECD Development Assistance Committee (DAC) and its status has significantly improved within international organizations. The Korean government has selected countries that have high potential in trade, economic, and E-government cooperation or those that are selected as ODA priority countries by the international community and has carried out various activities including ICT consultation, ICT Cooperation Center operation, and ICT learning programs. With joining the OECD DAC, Korea's overseas aid projects are expected to increase and be carried out in a more systematic manner. Also in the area of informatization, the importance of not only the overseas aid 'in ICT' itself but also the overseas aid 'through ICT' is increasing along with the expanding scale for more efficient and influential support. The Korean government's comprehensive reach of international projects in the ICT arena, aims to foster the global partnership for development by sharing and expanding the benefits of ICTs. The Korean government recognizes its advances and has endeavored to share them with others through participation in international forums and hosting of workshops.

• 디지털융복합연구
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• 제3권2호
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• pp.73-116
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• 2005

When people contact the government they can use a variety of channels. That is, they go in person to an office, use a telephone service, access information via the Internet, send a letter, or use a third party. Since the Australian Government first recognised the potential of online technology to improve service delivery in its 1997 Investing for Growth statement, it has articulated its policies and strategies for e-government in a number of papers. E-government involves government agencies delivering better programs and services online through the use of new information and communication technologies. The policy papers included Government Online-The Commonwealth's Strategy, launched in April 2000, and a new framework for e-government, Better Services. Better Government, launched in November 2002. Most recently, the Government released Australia's Strategic Framework for the Information Economy in July 2004. These papers outlined the broad directions and priorities for the future of e-government in Australia, and sought to maintain the momentum of agencies' actions under Government Online. One of its key objectives was for agencies to achieve greater efficiency in providing services and a return on their investments in ICT (Information and Communication Technology)-based service delivery. They also stated that investing in e-government should deliver tangible returns, whether they take the form of cost reductions, increased efficiency and productivity, or improved services to business and the broader community Implementation of the Government policy has led to considerable agency investment in ICT-based service delivery. However government policy also requires managers to ensure that program and service delivery is efficient and effective. Efficient and effective use of ICT has the potential to improve service delivery and to make financial savings. This paper outlines how people are using the channels to contact the government in Australia. It also examines the level of satisfaction they have with those services and their preferences and expectations. In addition, this paper aims at identifying the methods used by Australian Government to measure the efficiency and effectiveness of their delivery of services, and at assessing the adequacy of these methods.

• 한국정보통신학회논문지
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• 제17권7호
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• pp.1531-1537
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• 2013

ICT 생태계의 동인으로 전자정부는 기존의 PC 기반 e-Gov를 무선 기반 m-Gov로의 스마트 전자정부 형태 변화를 가져온다. 이에 따라 스마트 정부 구현을 위해서 m-Gov 서비스를 활성화 하고, 이를 위해 전략을 수립하여야 한다. 또한 전략수립에 따른 대응책과 전자정부가 나아가야 하는 정책적 과제를 제시할 필요가 있다. 이것이 정부의 혁신과 대국민 삶의 질을 향상시키는 것으로써 행정이념 추구의 궁극적인 목적이다. 따라서 본 논문에서 스마트 정부의 구현을 위해서 m-Gov의 전망으로 전자정부 서비스 활성화를 위한 전략수립과 대응책, 그리고 m-Gov의 정책 방향의 과제를 제시하였다.

• 산업경영시스템학회지
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• 제39권2호
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• pp.119-128
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• 2016

Use of ICT in Government has ability to improve service delivery to its citizens, and yet many developing countries have lagged behind in the implementation of e-Government. Many e-Government initiatives also failed to achieve their objectives in developing countries. This paper therefore aims to identify critical failure or success factors in Kenya, using Heeks' Factor Model. A survey questionnaire was developed and data were collected and analyzed from officials and interested citizens. The analysis results enabled to highlight seven specific success and failure factors, and their constituent elements in Kenya. The Kenyan overall e-Government implementation score belongs to the Zone of Improvement (3.52 of total 5.0), which means partial success or failure. The enablers of e-Government projects are good strategy formulation, and internal and external drive, whereas main failures of e-Government are weak ICT infrastructure. The areas for improvement are project management, design, competencies and funding. Data analysis highlights both strengths and weaknesses for each factor or variable. In particular, Kenyan government excels at the drive for change by top to bottom government officers as well as external stakeholders, while the government officers who are using e-Government are satisfied with the availability of vision, strategy and plan of e-Government implementation. Both technologies and e-transactions laws were the worst of all the variables in e-Government implementation. Two areas should be improved using immediate corrective action. In-depth study reveals that government officers and citizens can't fully use their laptop and mobile devices due to the lack of both ICT network and its operating technology, and legal system associated with the transaction of business information. Finally, the study ends up with recommendations for policy makers to shape the future of e-Government system in both developing and developed countries.

• Asia pacific journal of information systems
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• 제21권1호
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• pp.49-80
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• 2011

E-government needs to be successfully implemented and assimilated into organizations to take advantage of its potential values and benefits for organizations. This study examines factors for e-government assimilation in Indonesia and employs the TOE (Technology-Organization-Environment) framework to develop a theoretical model to explain e-government assimilation. It also investigates how organizational type (central vs. local) plays a role in the assimilation of e-government. One hundred eighteen respondents from the central and local governments in Indonesia participated in the survey and an in-depth analysis based on partial least squares (PLS) was carried out. The results show that ICT infrastructure has the strongest significant relationship with e-government assimilation, Top management support, regulatory environment, ICT expertise, and competitive environment are also significant factors to explain e-government assimilation in Indonesia. Central and local governments Significantly differ in terms of e-government assimilation, so organizational type can be a moderator in the process of e-government assimilation. These findings present the efficacy of the proposed model for analyzing e-government assimilation and contribute additional insights for academia as well as practitioners and policy makers.

• 한국IT서비스학회지
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• 제12권3호
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• pp.179-193
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• 2013

E-Government refers to government to use ICT (information and communications technology) to work more effectively, share information and deliver better services to the public. With ICT, e-Government has increased transparency of governments. However even there has been much trial for transparency, corruption has been growing with the form of e-corruption. While external threats such as hackers and viruses can have serious consequences, currently most crime involving emerging technology is carried out by insiders i.e. employees in the e-government. Among the many tools being developed to fight e-corruption, there has been much focus lately on internal control system. So, South Korea developed and test-operated "Barum e-system" for internal control last year. This research establishes legal basis, information system link and privacy policy for settlement of this information system through legal review.

• 융합경영연구
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• 제5권3호
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• pp.1-11
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• 2017

E-infrastructural economy for ICT Living-Labs is a need for economic and cultural changes in various types of cars in accordance with the supply of the electric car. Depending on the number of cases by analyzing the supply and demand of electric vehicles among Korea and Northern Europe countries. it was indirectly proved that it makes economic growth. The research design is analyzed with the data and how to respond quickly to focus on the possibility of potential changes to the infrastructure realization and commercialization of government enterprises or electric cars through the ICT Living-Labs in Nordic countries. The data indicates that the leading commercialization emphasize on the development of the electric economic convergence and scalability for electric vehicle. When It shows the time of the infrastructure as ICT Living-Labs being delayed, it lowered growth target results for the development of the electric car industry in the future. All this is from the reason of opening the E-convergence economy over time. It is required that Korea should prepare E-convergence economy. Public regional energy should be present through the consistent selection of development for energy linking E-economy and E-trans distribution. Korea needs to be many difficulties in building the E- infrastructure for ICT Living-Labs. Unlike the Northern Europe it is to prepare the active support of both government and business. The role of the government discovers that the power generation through the quick selection of the industry, as well as to connect with the growth of the smart cities with the EVs industry.

• 디지털융복합연구
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• 제17권6호
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• pp.133-144
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• 2019

본 연구의 목적은 신기술 투자가 ICT 법 제도와 정부조직 조직성과에 어떠한 영향력을 보이는지 실증연구를 하는 것이다. 연구에서는 정부조직의 ICT 투자 관심, 역량, 융합, 프로세스 변화의 영향력을 살펴보고, 정책 방향성을 제시하고자 한다. 본 연구 방법은 구조방정식을 사용하였다. 분석결과, ICT 투자 관심과 운영 역량은 ICT 법 제도에 부정적 영향을 보였고, ICT 프로세스 역할 변경과 신기술 융합은 ICT 법 제도에 긍정적 영향을 보였다. 그리고 국가정보화 기본법은 조직성과에 긍정적 영향을 보였지만, 전자정부법은 부정적 영향을 보였다. 본 연구의 시사점은 조직 연구를 경영정보 관점으로 넓혔으며, 정책적 관점에서 정부조직별로 ICT 공동 추진과 법 제도의 중첩에 따른 상호 갈등 부분의 해소가 요구된다. 향후 연구는 이전부터 현재 정권까지의 ICT 역량에 대한 종단 연구가 필요하겠다.

• 한국인터넷방송통신학회논문지
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• 제15권6호
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• pp.275-281
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• 2015

우리나라의 전자정부는 명실공히 세계 최고를 자랑하고 있고, 공공정보화 개방에 대해서도 2015년 UN 평가지표에 의해 OECD국가에서 1위를 하는 등 ICT (Information Communication Technology) 분야에서 자타공인 세계일등국이다. 그러나 국가정보화역량측면에서 보면 구체적인 역량이나 교육과정에 대한 정의보다는 단순 교과목의 나열에 의한 교육이 수행되는 경향이 있다. 따라서 본 논문에서는 국가정보화 모델에 대한 연구분석을 통해 국가정보화역량을 세부적으로 정의하고 관련 교육과정을 정의하고자 한다. 이는 세계적으로 우리나라의 전자정부를 모델로 하여 우리나라로부터 ICT와 전자정부를 배우고자 하는 나라들이 많이 있기 때문에 개발 뿐 아니라 국가정보화역량을 어떻게 함양시킬 것인가가 매우 중요한 이슈로 떠오르고 있기 때문이다. 이 논문에서는 먼저 국가정보화역량모델을 연구하고, 이 모델로부터 국가정보화역량에 필요한 교육과정을 도출할 것이다.

• Asia pacific journal of information systems
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• 제30권1호
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• pp.188-213
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• 2020

Various information and communication technologies (ICT) and electronic government (e-Government) projects have been planted in hopes of economic and social growth in developing economies. These types of ventures usually involve working in societies with their own unique cultures in various aspects that often cause "custom ways" of planning, implementing, coordinating, and controlling in IT projects, thus playing a grand role in determining the success of IT projects. Due to a lack of understanding of local cultural factors and a deficiency of cultural risk evaluation models, however, many IT projects especially in the context of developing economies face failure. This study investigates the major cultural factors involved in IT projects and their effects on IT projects in developing economies. The framework is validated using the United Nations Development Programme's (UNDP) information and communication technology (ICT) and e-Government project cases of two countries in Central Asia, Uzbekistan and Kazakhstan. This study will help project managers develop management practices and strategies associated with the cultural factors they face during the various stages of their IT projects in their specific contexts.