• 대한산업공학회지
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• 제35권1호
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• pp.40-50
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• 2009

Knowledge-based services are largely dependent upon human-driven works. Therefore, considering human characteristics is required when modeling processes for knowledge-based services. As an emerging technology for Business Process Management, Human Interaction Management and its supportive process management can be an alternative to deal with human-driven processes. However, current HIM does not suggest concrete method for modeling conditions that are essential to realize supportive process management. And the condition modeling of HumanEdj, the only HIM software implemented, reveals the problem of complexity. As a solution, this paper suggests a fact-oriented ontological approach to process modeling. The approach uses human-friendly form of facts for condition modeling.

• 한국컴퓨터정보학회논문지
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• 제22권2호
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• pp.127-132
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• 2017

Volunteer services in communities work to provide human and material resources needed in social welfare centers and help the centers efficiently and effectively respond to diverse needs in society as well as provide quality services to clients. With this in mind, this study presents a few political suggestions on their utilization. First, potential volunteer development should be done in communities. Second, users of diverse volunteering services should be developed. Third, centers should pay attention to promotion of volunteers and the volunteers should be completely educated before services are rendered.

• 한국정보시스템학회지:정보시스템연구
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• 제16권4호
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• pp.269-286
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• 2007

Business Incubators(BI) guide starting-up firms through their growth process and as such constitute a strong instrument to promote innovation and entrepreneurship. This study classified the incubating services into communication, physical facilities, human resources, marketing, financial, legal, technology, and networking services. The research problem was tested with data from 103 BI centers and 561 starting-up firms in BI. The results from the survey are as follows: First, incubating services to important for the BI's performance are networking, communication, human resources, physical facilities, and marketing services. Second, the incubating services to satisfy on the firms in the BI are financial, human resources, marketing, communication, networking, and physical facilities services. Third, there are the differences between BI center and the firms in the BI by each incubating service except communication service. Finally, the results of MSEM(Multi-group Structured Equation Modeling) indicate the communication and networking services are more strongly affected to the performance at the BI centers. Vice versa, the marketing and financial services are more strongly affected to the satisfaction at the firms in the BI centers. Starting-up firms in business incubators showed strong desire to receive better support in such fields as marketing and financial services. BI needs to recognize such demand and provide improved services in such areas. Starting-up firms did not recognize the utility and importance of services in networking with other firms and supporting human resources. BI needs to promote services in such areas. Concerning communication services and physical facility support service, both BI and starting-up firms showed satisfactory levels of services.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제11권6호
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• pp.3071-3085
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• 2017

Currently, various technological models and services are emerging because of the development of information and communication technology and the convergence of industries. The ICT car field is expanding because of technological convergence in the automobile industry. However, ICT convergence services are still being developed based solely on technology; characterization of users and their needs is lacking. Therefore, two types of ICT car services that apply human-centered design processes are developed in this study. These processes create services and models while considering the quality and functions of products based on users (instead of technology) when developing products or services. Usability evaluation was performed on the developed services; a human-centered design process was applied to the results to confirm that the derived services resulted in high satisfaction. In the future, these research results will provide useful applications when developing ICT car services and strategies.

• 제어로봇시스템학회논문지
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• 제16권5호
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• pp.481-488
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• 2010

Most public guide robots installed in public spots such as exhibition halls and lobbies of department store etc., have poor capability to distinguish the users who require services. As to provide suitable services, public guide robots should have a human detection system that makes it possible to evaluate intention of customers from their movement direction. In this paper, a DPS (Directional Perception System) is realized based on face detection technology. In particular, to catch human movement efficiently and reduce computational time, human detection technology using face rectangle, which is obtained from the human face, is developed. DPS determines which customer needs services of public guide robots by investigating the size and direction of face rectangle. If DPS is adapted, guide service will be provided with more satisfaction and reliability, and power efficiency also can be added up because public guide robots provide services only for the users who expresses their intentions of wanting services explicitly. Finally, through several experiments, the feasibility of the proposed DPS is verified.

• 정보처리학회논문지:컴퓨터 및 통신 시스템
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• 제5권6호
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• pp.143-152
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• 2016

현재 많은 중앙행정기관 및 지방자치단체, 공공 민간기관들이 사이버 침해사고 대응을 위해 보안관제서비스를 운영하고 있다. 과거와는 달리 서비스 도입보다는 효율적인 운영을 위해 노력하고 있다. 때문에 많은 정책과 방향, 지침들을 수립하고 안정적으로 운영되길 원한다. 하지만 보안관제는 사람이 운영하는 업무이기 때문에 개개인의 능력에 따라 많은 차이를 보이게 된다. 이에 따라 본 논문에서는 보안관제 기술과 방법에 대해 살펴본 후 인적역량에 대한 평가 방법과 예시를 통해 기관의 보안관제 업무 시 인적 관리에 효율적인 운영 방안 및 향후 발전 방향에 대해 모색해 보고자 한다.

• 한국생활과학회지
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• 제13권3호
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• pp.393-405
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• 2004

The purpose of this study was to provide the basic data needed for developing comprehensive child edu-care programs that fits the regional needs. Subjects of the survey were the teachers of child edu-care centers in Daejeon. 95 teachers were selected from 20 child edu-care centers, using stratified random sampling method, from all of five municipal districts of the city. Gathered data were analyzed using SPSS 10.0 for reliability, factor analysis, frequency and percentile, mean, standard deviation, paired samples t-test and F-test. The summary of the findings were as follows: First, the result of survey on the child edu-care facts showed that the most child edu-care centers had the focus on caring and education programs of children, while emotional supports for family services and community social services were rather secondary importance. Therefore, to achieve the comprehensive service programs, child edu-care services should be harmonized by the education and welfare approaches. Second, centered around teacher's request, comprehensive child edu-care program that fits the regional characteristics focuses on family service; thus the program requires family group consulting, parents education etc., as well as focusing on community service to utilize local community's human, physical resources and to strengthen the tie between local community and child care services.

• 한국CDE학회논문집
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• 제10권6호
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• pp.402-411
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• 2005

Context-aware engineering services in ubiquitous environments are emerging as a viable alternative to traditional engineering services. Most of the previous approaches are computer-centered rather than human-centered. In this paper, we present a Ubiquitous and Context-Aware computing Framework for collaborative virtual Engineering $(U-CAF\acute{E})$ services. The proposed approach utilizes BPEL-based (Business Process Execution Language) process templates for engineering service orchestration and choreography and adopts semantic web-based context-awareness for providing human-centered engineering services. The paper discusses how to utilize engineering contexts and share this knowledge in support of collaborative virtual engineering services and service interfaces. The paper also discusses how Web services and JINI (Java Intelligent Network Infrastructure) services are utilized to support engineering service federations and seamless Interactions among persons, devices, and various kinds of engineering services.

• 한국정보통신학회논문지
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• 제12권11호
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• pp.2097-2104
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• 2008

오늘날 가정은 더 이상 의식주를 해결하는 곳이 아니다. 이제 홈 네트워크는 예전 말이 되었고 가정 내 디지털 가전기기들은 OSGi나 UPnP 등이 확장되어 언제 어디서나 인터넷을 통해 자동 제어되고 있다. 본 연구는 OSGi나 UPnP 확장을 통해 디지털 홈 네트워크 미들웨어를 기본 제공하고 JESS 추론 엔진을 통해 스마트 홈 네트워크를 구성한다. 그리고 휴대용 심전도, 혈압, 맥박, 체온 등의 생체 신호 측정 센서를 통하여 생체 인식 기반스마트 홈 미들웨어를 제공하여, 사용자가 집에서 머무르는 동안 사용자와 근접하여 사용자가 요구하는 홈서비스를 예측하여 자동으로 제공해 주며, 제공된 홈서비스가 사용자에게 미치는 스트레스를 분석하여 사용자가 가장 편안하게 느끼는 홈서비스를 추천하고 사용자의 건강 상태를 실시간으로 모니터링 하여 사용자의 건강 상태가 나빠지면 자동으로 사용자, 가족 그리 고 의사에게 자동으로 알려 주는 시스템을 구축한다.

• 대한지역사회영양학회:학술대회논문집
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• 대한지역사회영양학회 2005년도 10th Anniversary International Symposium
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• pp.39-43
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• 2005