• Title/Summary/Keyword: Hotel Drive through

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The Effect of Service Quality of Hotel Drive through on Customer Satisfaction and Oncontinuous usage Intention -Focused on Moderating Role of the Hotel Brand image- (호텔 드라이브 스루 서비스품질이 고객만족, 지속이용의도에 미치는 영향 -호텔 브랜드이미지 조절효과 중심-)

  • Kim, Chan-Woo
    • The Journal of the Korea Contents Association
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    • v.21 no.6
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    • pp.513-523
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    • 2021
  • This study verified the effect of Hotel Drive through Service Quality between Customer Satisfaction and Oncontinuous usage Intention. In addition, by injecting the variable of the Hotel Brand Image between Hotel Drive through Service Quality and Customer Satisfaction, we tried to find out the effect of the Moderating Role. Convenience sampling was used for customers who recently experienced Hotel Drive through Service, which is operated mainly in Seoul. It has been held for about 40 days from December 2020. The survey tool constructed through prior research was distributed to customers who experienced Hotel Drive through Service in Seoul. 289 copies of the collected effective samples were statistically processed using SPSS 22.0. As a result of the analysis, it was found that hypothesis 1 and hypothesis 2 had a significant influence relationship. The Tangibility*Hotel Brand Image and physical environment*Hotel Brand Image in Hypothesis 3 were found to have a modulating effect with a significant positive (+) effect. However, it was found that Responsiveness*Hotel Brand Image and Reliability*Hotel Brand Image had no control effect.

An Analysis of decision Factor on Drive Distance for University Golf Player's Object Execution Using Late Hitting Method (대학 골프선수들의 의도적 지연히팅 시 비거리 결정인자 분석)

  • So, Jea-Moo;Lim, Young-Tae;Kim, Yong-Seok;Cho, Bum-Wook
    • Korean Journal of Applied Biomechanics
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    • v.15 no.3
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    • pp.71-78
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    • 2005
  • The purpose of this research was to conduct an analysis on the factors that determine the distance at the time of target swing based on the use of late hitting of outstanding college golfers to verify the difference between late hitting and the distance that target increases in regular swing and the distance. Then, this research conducts an analysis on the correlation between club head velocity, ball velocity, launch angle, back spin, meet ratio and distance that become kinematics variables at the time of target swing. To attain the above mentioned purpose, 25 outstanding college players with average experience and handicap of 6 years and 5, respectively, were targeted Comparative analysis on two swing that target increase in regular and the distance was conducted by used driver. When it pertained to two types of swing. analysis system comprised of an analytical software called the Science Eye of the Bridgestone and peripheries was used to define the relationship between variables of club head velocity, ball velocity, launch angle, back spin, meet ratio that become kinematics variables. As for the method of processing data pertaining to the factors that determine the distance, differences of distance by the type of swing was verified by using independent T-test that leveraged SPSS 120 statistics program. Moreover, level of correlation between variables that contribute to the increase in distance through relation of correlation, and analysis of tendencies was conducted to analyze tendency of non-distance to increase in accordance to the increase of each variable. Key results produced through this experiment are as follows: 1. Artificial late hitting for increased non-distance that targets skilled players had effect on increased the distance(p<. 05). 2 The drive distance is correlated with each measured variable that is positive correlation to ball velocity, club head velocity, meet ratio and relation of back spin and launch angle are negative correlation. ball velocity and club head velocity are very high correlated with drive distance(p<.01), back spin and distance are negative correlation(p<.01). 3. Among each measured variable increasing the club velocity is the most contribution, and ball velocity and meet ratio and the increasing launch angle and back spin is negative effect for increasing distance.