• 제목/요약/키워드: Hospital Healthcare Service

검색결과 492건 처리시간 0.027초

의료텔레매틱스 서비스의 도입에 때한 기대효과 (An Expectation Effect of Healthcare Telematics Service Acceptance)

  • 김효정;유상진;안현숙
    • 한국병원경영학회지
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    • 제15권1호
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    • pp.93-111
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    • 2010
  • This research is studied for investigative purposes of preparation status for healthcare telematics service enforcement via making an analysis of understanding & expectation effect about healthcare telematics introduction. The study is investigated with two groups, professional medical persons (doctors, nurses, pharmacists) and medical demanders (customers), to analyze the recognition difference between two groups. Questions are carried in face to face interviews by using structured questionnaire & Delphi technique. The survey result shows medical demander's expectation level is higher than the other's at all items such as social changes, medical service provider, medical service users, national and government agencies, medical system suppliers.

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의료기관 인증제 도입에 따른 감염관리 실태 분석 (Analysis of the Status of Infection Controls after Application of the Healthcare Accreditation System)

  • 정선영;오향순;천희경
    • 보건의료산업학회지
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    • 제9권4호
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    • pp.33-49
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    • 2015
  • Objectives : This study was conducted to measure the effects of healthcare accreditation (HA) on the changes in infection control (IC). Methods : Questionnaires were e-mailed to 60 hospitals from 23 October to 23 December, 2011. Data were analyzed by SPSS 12.0. Results : Finally 50 hospitals (83.0%) were enrolled in the study: Seoul area (40.0%), tertiary (76.0%), and >500 beds (98.0%). Nine hospitals (18.0%) had a full time infection control nurse[ICN] with 300 beds. Among various factors, ICN (36.0%), hospital facilities (66.0%), instruments (32.0%) and supplies (88.0%) all improved. Hand hygiene increased (53.1% vs 83.2%, p<.001), but it was continued only in 34.1% of hospitals. Healthcare-associated infection (68.4%), multi drug resistant organisms (42.1%) and outbreaks (26.3%) decreased. Reasons for difficulties in satisfying the HA standards were inadequate support which included hospital facilities, instruments, budget, and a shortage of ICNs and healthcare workers (HCWs). Conclusions : HA had effects on the IC, but they were transient. Staffing in ICN and HCW staffing, hospital facilities, instruments, and supplies all need to be improved.

보건의료 분야의 제도적 환경 변화와 조직 혁신의 상호작용: 브랜드 공유 병의원 사례를 중심으로 (Institutional Changes and Organizational Innovation in Korean Healthcare Industries: Analysis of the Changes in Networked Clinics)

  • 김광점
    • 한국병원경영학회지
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    • 제spc호
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    • pp.51-60
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    • 2016
  • The forms of healthcare service delivery emerges from the interaction between technological progress and institutional changes. Building a healthcare system which enables effective and efficient patient care is a imperative to a sustainable operation of a society. Identifying of a promising medical technologies and diffusing them consists of the basic tasks of a good healthcare system. Inducing of a promising innovation in healthcare and utilization of the innovation requires a deep understanding of healthcare innovation system and delicate governmental intervention to the effective functioning of the system. Therefore, the support for R&D in healthcare field should be given to social and institutional technologies for the better organization of healthcare delivery and consumption system as well as basic and applied medical sciences.

종합병원 외래환자의 만족도와 서비스 품질 간의 관계 연구 (A Study on the Correlation between Quality of Service and Satisfaction in General Hospital)

  • 이윤석;서원식
    • 대한방사선기술학회지:방사선기술과학
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    • 제42권6호
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    • pp.497-505
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    • 2019
  • This study analyzed whether satisfaction to healthcare service quality that patients experienced in a general hospital affects recommendation on that hospital. As a result of the analysis, healthcare service quality partially affected patients' satisfaction. In addition, the satisfaction was partially positively correlated with the recommendation intention. This study has implications in that it revealed that satisfaction perceived by patients leads to recommendation intention and it suggested marketing plans necessary for hospital management performance.

신흥국의 의료시장 및 의료시설 인프라현황에 관한 조사연구 (A Study on the status of Healthcare Market and Healthcare Facilities Infrastructure in Emerging Countries)

  • 남궁진;이상호
    • 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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    • 제18권1호
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    • pp.7-14
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    • 2012
  • In this study, the status of healthcare infrastructure in foreign countries was investigated for a Korean healthcare business planning to expand its business to these countries. Countries selected and surveyed are China, India, Indonesia, and the Middle East. When the surveyors visited the hospitals, the hospital facilities were investigated and medical professionals were interviewed to scrutinize the healthcare conditions in the hospitals. Also studied are healthcare related laws, trend of healthcare policies, hospital operations, medical staffing, and global healthcare service providers. Korea has expanded their overseas healthcare market only to small-sized hospitals and clinics. In order to keep up with global market expansion in the healthcare domain, strategic marketing is required. Especially, the most important key for overseas marketing is to make a synergizing system among hospitals, construction companies, medical equipment providers and IT solution providers. For the next step, the in-depth study will be conducted through real projects in the target countries per type of business.

U-Healthcare 기기에서 DRDoS공격 보안위협과 Big Data를 융합한 대응방안 연구 (A Study on Countermeasures of Convergence for Big Data and Security Threats to Attack DRDoS in U-Healthcare Device)

  • 허윤아;이근호
    • 한국융합학회논문지
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    • 제6권4호
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    • pp.243-248
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    • 2015
  • U-Healthcare는 언제, 어디서나 환자의 건강을 검사하고 관리하며 유지할 수 있도록 하는 의료와 IT가 융합된 서비스이다. U-Healthcare 서비스에서 이루어지는 통신은 검진한 분석 결과나 긴급 데이터를 무선 통신방식을 이용하여 병원 서버에 전송하는 방식이 활용되고 있다. 이 때 악의적인 접근을 수행하는 자(공격자)가 U-Healthcare기기나 BS(Base Station)에 DRDoS(Distributed Reflection DoS)공격을 하면 위급한 환자의 상황 정보가 병원 서버까지 전송되지 않는 다양한 피해가 예상된다. 이를 대응하기 위해 DRDoS 공격 시나리오와 DRDoS에 대한 대응방안을 제안하고 대량의 패킷을 처리할 수 있는 빅데이터와 융합한다. 공격자가 U-Healthcare 기기나 BS(Base Station)를 공격 시 DB와 연동하여 일치하면 공격을 막는다. 본 논문은 원격의료 서비스인 U-Healthcare기기나 BS에서 나타날 수 있는 공격방법을 분석하고, 빅데이터를 활용하여 보안 위협에서의 대응방안을 제안한다.

How to Sustain Smart Connected Hospital Services: An Experience from a Pilot Project on IoT-Based Healthcare Services

  • Park, Arum;Chang, Hyejung;Lee, Kyoung Jun
    • Healthcare Informatics Research
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    • 제24권4호
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    • pp.387-393
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    • 2018
  • Objectives: This paper describes an experience of implementing seamless service trials online and offline by adopting Internet of Things (IoT) technology based on near-field communication (NFC) tags and Bluetooth low-energy (BLE) beacons. The services were provided for both patients and health professionals. Methods: The pilot services were implemented to enhance healthcare service quality, improve patient safety, and provide an effective business process to health professionals in a tertiary hospital in Seoul, Korea. The services to enhance healthcare service quality include healing tours, cancer information/education, psychological assessments, indoor navigation, and exercise volume checking. The services to improve patient safety are monitoring of high-risk inpatients and delivery of real-time health information in emergency situations. In addition, the services to provide an effective business process to health professionals include surveys and web services for patient management. Results: Considering the sustainability of the pilot services, we decided to pause navigation and patient monitoring services until the interference problem could be completely resolved because beacon signal interference significantly influences the quality of services. On the other hand, we had to continue to provide new wearable beacons to high-risk patients because of hygiene issues, so the cost increased over time and was much higher than expected. Conclusions: To make the smart connected hospital services sustainable, technical feasibility (e.g., beacon signal interference), economic feasibility (e.g., continuous provision of new necklace beacons), and organizational commitment and support (e.g., renewal of new alternative medical devices and infrastructure) are required.

영국의 NHS 개혁 및 의료시장 동향에 관한 연구 (NHS Reforms and Healthcare Market in the United Kingdom)

  • 남은우;전기영
    • 한국병원경영학회지
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    • 제8권4호
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    • pp.1-25
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    • 2003
  • The wave of globalisation initiated by marketisation has increasingly penetrated into all sectors across the world, accordingly, the health & hospital service sector could not be made no escapes, and it currently faces the order of more marketised competition more than ever. Traditionally, the characteristic of the hospital services in the UK has considered as a model of social provision by government. However, contrary to our knowledge, the sphere of the hospital service in the UK has already been immersed in by the marketisation, in which the private actors have been embedded in order to tweak the activities of the hospital service with in the European Union. As the methodology of this research, the qualitative analysis, namely the interview with some doctors in Surgery, NHS Trusts staffs and relevant specialists in has been performed on April to May, 2003. And on the other hand, the various documents related to its service have been analysed. Thus, this paper will review the characteristics of the health service sector in the UK. In doing so, it will illuminate what would be the structural factors derived from its existing system, as a result, it will shed light on how the UK government makes an effort to resolve the problematic situation by reviewing the policy direction of Foundation Hospital proposed recently. In the next stage, it will analyse how all elements consist of the hospital management in the UK has been adjusted and be likely to be changed within Europe. More specifically focuses on how the private hospital service has been managed and related with the activities of its public hospital service-NHS Trusts. Also, under the circumstance, what private health insurance companies function will be studied. In conclusion, it will be concluded that what will be the implication of Korean hospital service market so as to correspond to globally open market by WTO. Now the UK health service system has faced a turning point of becoming more health care market internally and externally pressed by global and regional factors. Thus it is meaningful to scrutinize how a key part of social provision in the health care market system tends to adjust to globally marketised regulation.

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상급종합병원과 종합병원의 민원처리 담당 직원의 직무 스트레스 비교 분석 (Job stress of customer service representatives: focusing on the tertiary care hospitals and acute general hospitals)

  • 홍진혁;권영대;노진원;박주민;백승준
    • 한국병원경영학회지
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    • 제19권2호
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    • pp.66-72
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    • 2014
  • Although stress has been implicated to be a risk factor that can threaten physical and mental health, there have been no sufficient studies that analyze the different levels of stress among employees working in the different levels of the hospitals. We aim to identify the general characteristics of hospitals at different levels, to compare the stress levels among customer service representatives working in the tertiary care hospitals as well as acute general hospitals. In addition, we also wanted to analyze the relationship between the types of hospitals and the stress level. The work stress was measured using the Korean Occupational Stress scale. Study subjects' demographic characteristics and lifestyle factors were analyzed using analysis of frequency and multiple regression analysis. Our study revealed that the levels of medical facility were significantly associated with the levels of job stress(P=0.043), and the stress levels of employees working in the acute general hospital's medical facilities were higher than those who were working in tertiary care facilities. We also found that those with higher depression level tended to have higher job stress (P<0.001). Therefore, it is urgent to implement some kind of job stress interventions, especially in the acute general hospital's medical facilities. Moreover, further studies including social and policy research are necessary in order to analyze the overall impact of stress on physical and mental health and to reduce health inequalities among healthcare workers.

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