• 제목/요약/키워드: Home Shopping

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TV홈쇼핑과 스마트 미디어 재구매 의도의 관계 요인 분석 연구 - 관계결속의 매개효과를 중심으로 (A Study on Relationship Factors of TV Home Shopping and Smart Media's Repurchase Intention : Focuing on Mediating Effect of Relationship Bonding)

  • 김복준;장석준
    • 한국콘텐츠학회논문지
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    • 제18권8호
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    • pp.127-147
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    • 2018
  • 본 연구는 홈쇼핑과 이용자 간 지속적이고 호의적인 관계를 구축하기 위한 방안을 논의하고자 TV 홈쇼핑과 애플리케이션 홈쇼핑에 대한 서비스 품질 요인이 관계결속을 매개로 스마트 미디어를 통한 홈쇼핑 상품의 재구매 의도에 어떠한 영향을 미치는지 살펴보았다. 연구결과 홈쇼핑에 대한 관계결속은 특정 서비스 품질 요인과 재구매 의도 사이에 형성된 영향관계를 완전 매개 혹은 부분 매개하여 브랜드자산 구축과정을 따르는 것으로 확인되었다. 이때 관계결속의 매개효과는 홈쇼핑 플랫폼에 따라 상이하게 제시되었는데, TV+애플리케이션 집단의 TV 홈쇼핑 이용에 대한 관계결속은 아무런 매개효과를 갖지 않았다. 또한, 이용자의 평소 미디어 이용 습관에 따라 홈쇼핑에 대한 서비스 품질 요인이 관계결속을 매개로 재구매 의도에 미치는 영향 관계가 상이하였다. 본 연구는 이상의 결과에 대해 신기술 채택 및 브랜드자산과 관련된 이론 및 개념을 적용하여 홈쇼핑 상품 구매 시 이용되는 플랫폼 특성과 이용자의 평소 미디어 습관에 따라 기술수용 과정 및 브랜드자산 구축 과정이 달라질 수 있음을 검증했다는 점에서 학술적 의의를 찾고자 한다. 홈쇼핑 사업자들이 자사 서비스에 대한 이용자 유인 방안을 고민하며 홈쇼핑 플랫폼별로 적합한 전략을 수립하는데 활용될 수 있다는 점에서 실무적 의의 역시 가지는 것으로 평가할 수 있다.

통신수단에 의한 의복구매시 예견되는 위험부담에 관한 연구 (A Study on the Role of Perceived Risk at the Purchase of Clothing through Mail Order)

  • 정명자;김문숙
    • 한국의류학회지
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    • 제18권1호
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    • pp.81-90
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    • 1994
  • The purpose of this study is to understand the types of risk consumers feel when they shop at home and to compare their feelings with the perceived risk when they shop at stores and the kinds of clothing frequently purchased at home. For this study, the data were collected through the questionnaire distributed to 692 carried and unmarried women. The analysis was done through the t-test, ANOVA and regression. The results are as follows . 1) Compared to those shopping at stores, at-home shoppers perceived a higher risk in eight kinds of clothing. 2) Compared to shopping at stores, product performance risk, psychological risk and time loss risk increased dramatically Among these, the time loss risk showed the most noticeable increase. 3) When the perceived risk was low for a certain item, it was more often shopped at home. Among the perceived risk types, the lower the financial risk and the time loss risk, the item was more frequently shopped at home. 4) Together with store shopping, the perceived risks when shopping at home differed according the use of clothing. 5) The at-home purchase intentions were higher in the order of at-home wear, casual wear and dress/suit. The higher the price and the more important the fit was, shopping at home was more difficult.

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소비자의 라이프스타일과 케이블TV 홈쇼핑 의류제품에 관한 연구 (A Study on CATV Home Shopping of Apparel and Life Style)

  • 강영의;이옥희;최경은
    • 복식문화연구
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    • 제9권3호
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    • pp.343-356
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    • 2001
  • The purpose of this was to classify consumer groups according to the life styles and analyze buying intention and evaluation criteria of apparel product, opinion to 4p\`s aspect among consumer groups. And it was to clarify relationships between the experience of CATV home shopping and buying intention and evaluation criteria of apparel product, opinion to 4p\`s aspect. The subjects of this study were 270 women living in Chonbuk and Chonnam regardless their experience in CATV home shopping. For data analysis, frequency, percentage, mean, t-test, factor analysis were conducted. The results were as follows; First, the type of life style were classified into the following subdivisions: products confirmed type, price-quality regarded type, time regarded type, new product regarded type. Second, the significant differences among the classified life style groups were found in buying intention, evaluation criteria of apparel product, and opinion to 4p\`s aspect. Third, there were significant differences in buying intention, evaluation criteria of apparel product, and opinion to 4p\`s aspect according to TV home shopping experience.

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TV 홈쇼핑에서의 패션제품 CRM에 관한 연구(제1보) (A Study on CRM in TV Home Shopping (Part 1))

  • 이승희;박수경
    • 한국의류학회지
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    • 제31권4호
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    • pp.594-603
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    • 2007
  • The purpose of this study was to examine which variables affect customer relationship management in TV home shopping. Three hundred customers who had purchased fashion products in TV home shopping had participated in this study. The data was analyzed by factor analysis, t-test, correlation analysis and path analysis using SPSS program. As the result, 'service', 'information', 'contents', 'reputation', and 'benefits' variables had the effects on 'trust': especially, 'service' had the major effects on 'trust' The 'trust' and 'security' had the effects on 'commitment'. The 'price' variable had only effect on relationship maintenance. Also, 'trust' and 'commitment' had the 'relationship maintenance' Specifically 'commitment' had higher effect on relationship maintenance than 'trust' did. The results of this study would provide CRM marketing strategy for fashion marketers of TV home shopping.

TV 홈쇼핑 모바일 애플리케이션의 고객화가 서비스 품질 및 고객충성도에 미치는 영향에 대한 연구 (The Impact of Customization of TV Home Shopping Mobile Applications on Service Quality and Customer Loyalty)

  • 음상원;안철옥;임호순
    • 품질경영학회지
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    • 제47권2호
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    • pp.255-269
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    • 2019
  • Purpose: We examine the impact of Customization of TV Home Shopping Mobile Applications on Service Quality and Customer Loyalty. Methods: We collect data by using survey and proposed relationships between latent variables using Structural Equations Modeling. Results: We find that Customization of TV Home Shopping Mobile Applications positively affect Service Quality and Customer Loyalty. In addition, service quality work as a mediate variable between Customization with Customer Loyalty. Conclusion: Our findings explain the significant relationships between each variables and hence it is necessary to consider Customization and Service Quality in order to achieve desired goal of enhancing business performance through mobile applications.

홈쇼핑 생방송 무선 고화질 영상 전송시스템을 이용한 5D카메라 활용 및 화질 분석 (5D Camera Utilization and Quality Analysis Using Wireless HD High-Definition Transmission System On Home Shopping Live)

  • 정우진;최재형;권영만;최홍업;송홍엽
    • 한국방송∙미디어공학회:학술대회논문집
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    • 한국방송∙미디어공학회 2019년도 하계학술대회
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    • pp.267-269
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    • 2019
  • TV홈쇼핑 생방송 제작 시 스튜디오 방송용 카메라 외에 추가로 다양한 카메라가 활용된다. 현재 지상파 방송 등에서 많이 활용되는 5D카메라는 홈쇼핑 생방송 제작 시 활용되어지고 그 활용도는 더욱 증가되고 있다. 본 논문에서는 활용도가 높아지고 있는 5D카메라 유선 인터페이스 활용이 아닌 60GHz 주파수 대역의 무선 영상 전송 시스템 생방송 제작에 관한 것이다.

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Effect of Home-Host Country Psychic Distance (HHCPD) Perception of Chinese Tourists on Tourism Shopping Motivation and Fashion Brand Attitudes in Korea

  • Cui, Yu Hua;Choo, Ho Jung
    • 한국의류학회지
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    • 제42권1호
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    • pp.104-120
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    • 2018
  • The contribution of foreign tourist consumption on national economies is becoming increasingly important for many countries. This study examines the relationship of home-host country psychic distance (HHCPD), tourism shopping motivation and attitudes towards local and global fashion brands in host countries. Survey data from a sample of 500 Chinese tourists were collected at an international airport in Korea. The results reveal that all three key factors of HHCPD (economic, geographic and cultural distance) positively affect social shopping motivation. Moreover, only economic distance has a positive effect on commodity shopping motivation, while both cultural and economic distance positively influence souvenir shopping motivation. All three factors of tourism shopping motivation positively affect local fashion brand attitudes, while only commodity shopping motivation positively affects consumer attitudes towards global fashion brands. Thus, fashion marketers should trigger the shopping motivation of foreign tourists by maximising the psychic distance from their home in order to satisfy fashion-seeking tourists.

의복관여도에 따른 쇼핑가치와 의복쇼핑성향의 관계 (The Relationship between Shopping Value and Clothing Shopping Orientation according to Clothing Involvement)

  • 임경복
    • 대한가정학회지
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    • 제44권4호
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    • pp.65-74
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    • 2006
  • The purpose of this study was to identify the relationship between shopping value and clothing shopping orientation according to clothing involvement. The study subjdects comprised 298 females living in Seoul. The data were analyzed with factor analysis, correlation, t-test, cluster analysis and regression analysis. Clothing involvement, shopping value and clothing shopping orientation consisted of various factors. Clothing involvement influenced various shopping values and orientations. According to three clothing involvement factors, women were classified into two clusters(: high and low involvement groups). In the two groups, there was an intimate relationship between shopping value and shopping orientation, while there were significant differences in shopping value, clothing shopping orientation, and clothing purchasing behavior. In addition, shopping value have influenced shopping orientations and clothing purchasing behavior, while shopping orientations influenced clothing purchasing behavior. As a result, the successful marketer should know the consumer's clothing involvement and shopping value as well as clothing shopping orientation.

Mixture model에 의한 홈쇼핑 이용자 시장세분화와 쇼핑성향 (A Study on Market Segmentations and Shopping Orientations of Home Shopping User: Based on Mixture Model)

  • 서정아;이진화;홍재원
    • 한국의류학회지
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    • 제32권7호
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    • pp.1023-1033
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    • 2008
  • The purpose of this study was to segment home-shopper market by using the demographic characteristics. This study enables a better unders landing of home-shoppers and improving the strategy of marketing. The specific objects of this study are as follow: First, it was to exam market segmentations by demographic factors using mixture model. Second, it was to exam shopping orientations of fashion merchandise according to segmentation groups. The data was collected from 637 subjects who had used the home shopping more than one time in a year. The data was analysised through frequencies, factor analysis, ANOVA, Duncan's mutiple range tests with SPSS 12.0 and Mixture model. The results of data are as follows: 1. The result of market segmentation as demographic factor using Mixture model was extracted to 4 market segments called 20's/ unmarried stage, 30's/ children bearing & rearing stage, 40's/ families with children's education stage, 50's/ aging stage. 2. Shopping orientations were extracted to 5 factors called a pleasure oriented, convenience oriented, off-line oriented, human oriented, thrift oriented.

TV 홈쇼핑업체의 조직문화가 직무만족, 몰입 및 이직의도에 미치는 영향 (The Effect of the Organizational Culture of TV Home Shopping Companies on Job Satisfaction, Commitment, and Intention of Turnover)

  • 홍병숙;정선혜;이은진
    • 한국의류학회지
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    • 제34권8호
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    • pp.1352-1363
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    • 2010
  • This study analyzes how the organizational culture of TV home shopping companies influence the job satisfaction, commitment, and intention of turnover. It ascertains the differences the job satisfaction, commitment, and intention of turnover according to tenure of office and turnover time. The survey was conducted from May $3^{rd}$ to $31^{rt}$ in 2010, and 356 responses were used in the data analysis. The statistical analysis methods were frequency analysis, factor analysis, reliability analysis, ANOVA, and multiple regression analysis. As a result, the organizational culture of TV home shopping companies was classified by the innovation culture, group culture, rational culture, and hierarchical culture. The innovation culture, group culture, and hierarchical culture of TV home shopping companies influenced job satisfaction and commitment. The rational culture and hierarchical culture of TV home shopping companies influenced the intention of turnover. There were differences in the intention of turnover according to the tenure of office and the job commitment according to turnover time.