A Study on Causality between Total Quality Management and Performance of Secondary-Care Hospital Using Malcolm Baldrige National Quality Award Model for Healthcare (말콤 볼드리지 모형을 이용한 2차 의료기관의 전사적 품질관리와 성과 간의 인과관계 연구)
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- Journal of Korean Society for Quality Management
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- v.43 no.1
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- pp.11-30
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- 2015