• Title/Summary/Keyword: Health Satisfaction

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The study on user satisfaction at Military Hospital Information System (군병원정보시스템 사용자의 만족도에 관한 연구)

  • Chung, Woo-Jin;Lee, Soo-Kyung;Shin, Seung-Ho;Cho, Woo-Hyun;Ryu, Si-Won;Lee, Sun-Mi
    • Korea Journal of Hospital Management
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    • v.7 no.2
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    • pp.80-98
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    • 2002
  • The purpose of this study was to investigate user satisfaction at Defense Medical Information System as it has been utilized as a part of National Defense Information Strategies since Aug. 2000. The subjects of this study were nurse officers and army surgeons of a hospital with 1,000 beds. The results of this study are as follows; First, according to the characteristics of the subjects, there was statistically significant difference in system satisfaction, job satisfaction and information satisfaction at Military Hospital Information System. Second, according to the intention of participation, there was a statistically significant difference in user satisfaction at Military Hospital Information System. Third, according to a level of dexterity at Military Hospital Information System, there was statistically significant difference only in job satisfaction. Fourth, factors to influence system satisfaction were one's duty, using period of Military Hospital Information System, and a level of dexterity at Military Hospital Information System. Factors to influence job satisfaction were a level of dexterity at Military Hospital Information System, one's duty and intention of participation. Factors to influence information satisfaction were one's duty, a level of dexterity at Military Hospital Information System, and intention of participation. As the first study on user satisfaction at Military Hospital Information System, this study suggests the followings. First, a plan to inspire users with intention of participating in information system should be prepared. Second, it is necessary to provide policy activities for job standardization of Military Hospital Information System and legal system improvement.

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Home Health Care Nursing Service Satisfaction and Needs in Cancer Patients (재가 암환자의 가정간호서비스 만족도 및 요구도 조사)

  • Jung, Kyoung Ae;Han, Suk Jung
    • Journal of Home Health Care Nursing
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    • v.19 no.2
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    • pp.139-149
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    • 2012
  • Purpose: The purpose of this study is to provide the basic data required for quality improvement of home health care nursing and development of nursing services for cancer patients by examining the frequency of practices, level of service needs and satisfaction for nursing services. Methods: The subjects were 231 patients who agreed in participating on this study and were receiving home health care nursing services by the home health care advanced practice nurse from two national hospitals and four subsidiary general hospitals, located in Seoul from September 30, 2008 to February 28, 2009. Data were analyzed by frequency, percentage, t-test and ANOVA, using SPSS WIN 12.0 program. Results: The most frequent practices were 'checking vital sign' and 'explaining what patient want to know.' Total service need had an average of 3.03 point and emotional domain showed the highest average of 3.44 point. Total satisfaction had an average of 4.23 point and satisfaction along diseases had the highest average of 3.65 point in case of non-metastasis cancer. Conclusion: The subjects were highly satisfied with home health care nursing services which gave positive effect to them. It will be helpful to give cancer patients physical and spiritual care complementally when home health care nurses provide nursing services.

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A Comparative Study on the Health Status and Life Satisfaction of Elders in Charged and Free Welfare Facilities (유료복지시설과 무료복지시설 입소 노인의 건강상태와 생활만족도 비교)

  • Kwon, Yun-Hee;Oh, Yun-Jung
    • Journal of Korean Public Health Nursing
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    • v.23 no.1
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    • pp.91-100
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    • 2009
  • Objectives: The purpose of this study was to compare the health status and life satisfaction of elders in charged and free welfare facilities. Methods: The subjects of this study were selected among those without cognitive impairment from charged (124 persons) and free (126 persons) welfare facilities in D city. The data were analyzed using frequency analysis, $x^$ test, and t-test. Results: Subjective health status was significantly higher for the residents in the charged welfare facilities. The data collected indicated significantly higher scores for the residents at charged welfare facilities when questioned regarding the physical health status, sense, personal hygiene, excretion control and activity. The data collected indicated significantly higher scores for the residents at charged welfare facilities when questioned regarding the mental health status, recall of breakfast side dishes, awareness of dates, interests in daily matters, feelings of happiness, feelings of loneliness and depression. Life satisfaction was significantly higher for the residents at the charged welfare facilities. Conclusions: There were significant differences in health status and life satisfaction of elders in charged and free welfare facilities.

A Neural Network for Prediction and Sensitivity of Outpatients' Satisfaction (신경망모형을 이용한 외래환자 만족도예측 및 민감도분석)

  • Lee, Kyun-Jick;Chung, Young-Chul;Kim, Mi-Ra
    • Korea Journal of Hospital Management
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    • v.8 no.1
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    • pp.81-94
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    • 2003
  • This paper aims at developing a prediction model and analyzing a sensitivity for the outpatient's overall satisfaction on utilizing hospital services by using data mining techniques within the context of customer satisfaction. From a total of 900 outpatient cases, 80 percent were randomly selected as the training group and the other 20 percent as the validation group. Cases in the training group were used in the development of the CHAID and Neural Networks. The validation group was used to test the performance of these models. The major findings may be summarized as follows: the CHAID provided six useful predictors - satisfaction with treatment level, satisfaction with healthcare facilities and equipments, satisfaction with registration service, awareness of hospital reputation, satisfaction with staffs courtesy and responsiveness, and satisfaction with nurses kindness. The prediction accuracy rates based on MLP (77.90%) is superior to RBF (76.80%).

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Impact of Self-Esteem and Job Stress on Job Satisfaction of the Emergency Medical Technicians (응급구조사의 자아존중감, 직무스트레스가 직무만족도에 미치는 영향)

  • Kim, Mi-Sook;Kim, Nam-Hee
    • The Korean Journal of Health Service Management
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    • v.5 no.2
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    • pp.147-155
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    • 2011
  • The purpose of this study was to investigate self-esteem and job stress which might influence job satisfaction of the emergency medical technicians. The partcipants were 135 emergency medical technicians in hospital. Data were collected from August 15 to September 10, 2009. The collected data was analyzed with the SPSS win 15.0 version. The average self-esteem score was 3.47, job stress 3.16, job satisfaction 3.14. The score for job satisfaction. showed significant difference motivation of desire(F=3.169, p=.016) and region(F=3.414, p=.011). Self-esteem had significant positive correlation to job satisfaction(r=.296, p=.000). Job stress had significant negative correlation to job satisfaction(r=-.327, p=.000). Self-esteem and job stress were significant predictor and accounted for 16% of the variance in job satisfaction of the emergency medical technicians. Future job satisfaction management program for the emergency medical technicians should be considered their self-esteem and job stress.

A Study of Spiritual Well-Being, Depression, and Life Satisfaction of Students Majoring in Human Service Area (휴먼서비스 전공분야 대학생의 영적안녕과 우울 및 삶의 만족도에 관한 연구)

  • Jeon, Hye-Won
    • Journal of the Korean Society of School Health
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    • v.23 no.2
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    • pp.207-216
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    • 2010
  • Purpose: The purpose of this study was to identify the relationship between spiritual well-being, depression and life satisfaction majoring in human service area. Methods: The subjects were 212 college students. Data was collected from september 15 to October 26, 2009 using questionnaires. Means with standard deviation, t-test, ANOVA, and Pearson correlation coefficients were used to analyze the data. Results: According to general characteristics of the students, there were statistically significant differences in spiritual well-being for religion and religious influence, in depression, there was statistically significant difference for health status, and in life satisfaction, there were statistically significant differences monthly pocket money, health status, current survival parents status, current problem. significant correlations were seen between spiritual well-being and depression (r=-.386, p =.000), life satisfaction (r=.536, p =.000). Conclusion: Spiritual well-being was significantly effects on depression and the life satisfaction. The finding suggest that it is needed to develop effective programs to improve spiritual well-being for college students.

Nutrient Intake of the Rural Elderly Living in Kyungnam -Focusing on Health and Aging Status, and Life-Satisfaction- (경남 일부지역 농촌노인의 영양섭취조사 -건강과 노화상태 및 생활만족도를 중심으로 -)

  • 이경혜;박미영
    • Korean Journal of Community Nutrition
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    • v.6 no.5
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    • pp.773-788
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    • 2001
  • The purpose of this study was to investigate the difference in nutrient intake according to the level of self-perception of health status, aging status and life satisfaction of the rural elderly. The factors for the study were surveyed by interview method. The subjects were 270 people(71 male, 129 female) aged over 65 years(73.5 $\pm$ 5.6ys) in the Ham-an area. The obtained results as follows : By evaluation of self-perception of health status, 57.5% of subjects answered they are in a bad health condition. The 91.5% of subjects had diseases(rheumatitis & arthritis 31.4%, cardiovascular disease 20.2%, gastric disease 10.2%). The women had more diseases than the men(p < 0.01). The subjects took medical treatment in private hospital(40.5%) and public health centers(35.0%). The men showed better level of aging status(p < 0.001) and life satisfaction index(p < 0.01) than the worsen. Living with spouse influenced the aging status(p < 0.05) and the more pocket money influenced life satisfaction(p < 0.05) and aging status(p < 0.05). The elderly who eat regularly 3 times a day(p < 0.05) and have a good appetite(p < 0.001) appeared to have positive effect on the self perception of health status and aging status. An increasing level of the self-perception of health status and regular exercise worked to improve aging status(p < 0.001). The habits of smoking and alcohol drinking, however had no effect on any index. The self-perception of health status affected the nutrient intake, but only in female elderly. The aging status and the life satisfaction index related overall positively to the intake of nutrients. In conclusion, the study shows that gender did influence nutrient intake in the elderly. The women who live alone rated lowest in social resources and health condition therefore their nutrient intake was also extremely in deficit. For successful aging, a program for rural elderly is needed, i.e. actions to provide minimum economic life, food delivery and psychological/physical health care through regional public health centers.

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Expectation and Satisfaction of Parents with Inpatient Hospital Service (입원 아동 부모의 병원서비스 기대수준과 만족도)

  • Choi, Eun Kyoung;Kim, Sun Hee;Jung, Song Yi;Cho, Eun Hee;Choi, Kyung Sook;Sim, So Jung;Mok, Mi Soo;Kang, Eun Kyung;Cho, Youn Kyoung;Byun, Eun Sook;Kim, Kyung Hee;Yoo, Il Young
    • Journal of Korean Clinical Nursing Research
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    • v.17 no.2
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    • pp.228-238
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    • 2011
  • Purpose: The purpose of this study was to investigate parent expectation and satisfaction with respect to pediatric inpatient care and to identify the variables related to parent satisfaction. Methods: The study was conducted in pediatric wards of a tertiary children's hospital in Korea. The participants were 361 parents of children who were inpatients. Data were collected using a structured questionnaire (The Pediatric Family Satisfaction Questionnaire) at the time of discharge. Results: The highest parent expectation domain was medical service. The parents were most satisfied with nursing service and least satisfied with general hospital service and accommodation. The parents expressed lower satisfaction with hospital facilities, equipment, noise, cleanliness, and communication by health care professionals. Parents with younger children reported higher expectation from the complete hospital service and those who had a longer length of stay reported higher expectation from the nursing service. Conclusion: To improve the quality of hospital services, we need to understand parent expectation and improve and provide clear communication. In addition, the general hospital service and accommodation should not be overlooked for improvement.

What factors affect life satisfaction among Women with Disabilities? (성인 장애 여성의 생활만족도에 영향을 미치는 요인은 무엇인가?)

  • Kim, Ye-Soon;Min, Jinjoo;Ho, Seunghee
    • The Journal of Korean Society for School & Community Health Education
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    • v.23 no.3
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    • pp.1-13
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    • 2022
  • Objectives: The purpose of this study is to identify the life satisfaction of women with disabilities and the factors affecting their life satisfaction to improve their quality of life. Methods: This study used secondary data, the 2020 Survey of the Disabled. The subjects were 2,725 women with disabilities aged 20 or older who responded to the survey. The SPSS Windows 26.0 program was used for data analysis. Technology analysis, chi-test, and multi-logistic analysis were performed to identify the factors affecting the life satisfaction of women with disabilities. Results: Age, education level, marital status, type of medical insurance type, subjective economic status, disability severity, subjective health status, health screening, chronic disease, stress, depression, suicidal ideation, and variables that can go out alone. As a result of multi-logistic regression analysis on factors affecting life satisfaction of women with disabilities, it was analyzed that education level, marital status, subjective economic status, subjective health status, health screening, chronic disease, stress cognitive status, depression, suicide ideation, and variables that can go out alone had a statistically significant effect. Conclusion: Based on the analysis results of this study, it is required to develop and operate health education and health promotion programs for physical and mental health management of women with disabilities.

Analysis of the Job Satisfaction, Work-Family Conflict and Turnover Intention of Dental Health Care Worker (치과종사자의 직무만족도와 직장-가정갈등 및 이직의도와의 관련성)

  • Park, Hyun-Min
    • The Korean Journal of Health Service Management
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    • v.7 no.2
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    • pp.191-203
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    • 2013
  • This study had collected 267 Dental Health Care Worker in Busan, Gyeongnam and Ulsan, in order to investigate work-family conflict, job satisfaction and turnover intention of dental hygienists and find relationship between these. A survey was conducted from April 8 through April 30, 2013, by using structured, self-administered questionnaires. The collected data were analyzed with SPSS 12.0 program. The obtained results were as follows; 1. The average job satisfaction point are 3.32, work-family conflict point 3.06, and turnover intention point 2.80. 2. The job satisfaction was under the greatest influence of the Group of Rationality, followed by declination of Work Demand, Working Environment, Money. 3. The turnover intention was under the greatest influence of the Money, Job of Future. All the foctors had a positive impact on their turnover intention. That lowering these factors expressed a positive correlation, the higher the money and job of Future turnover intention.