• 제목/요약/키워드: Group Variable

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품패개격촉소신식대소비자질량인지적영향(品牌价格促销信息对消费者质量认知的影响) (The Effect of Price Promotional Information about Brand on Consumer's Quality Perception: Conditioning on Pretrial Brand)

  • Lee, Min-Hoon;Lim, Hang-Seop
    • 마케팅과학연구
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    • 제19권3호
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    • pp.17-27
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    • 2009
  • 典型的价格促销是指降低一定数量产品的价格或以相同的价 格获得更多数量的产品, 从而增加价值和创造经济的激励购买. 价格促销经常用来鼓励没有消费过产品或服务的用户试用产品或服务. 因此, 理解价格促销对那些从来没有使用过促销品牌的消费者的此品牌质量认知的影响是很重要的. 然而, 如果消费者通过价格促销获得的产品的质量不好, 促销可能达不到用经济的刺激方法来增加销售的效果. 相反则有可能发生. 具体来说, 通过价格促销消费者产生低的质量的认知会削弱经济的和心理上的激励, 减少购买的可能性. 因此, 对市场营销人员来说理解品牌的价格促销信息如何影响消费者对此品牌的质量的不良认知是非常重要的. 先前的有关价格促销对质量认知的影响的研究有不一致的解释. 一些是关注价格促销对消费者认知的不利影响. 但是其他的研究显示价格促销并没有提高消费者对品牌的不良认知. 之前的研究发现这些不一致的结果和价格促销曝光的时机以及相关的试验得出的质量评估有关. 而且, 消费者是否经历过产品促销都可能会调节这些影响. 一些研究把产品类别的不同作为基本的因素. 本研究的目的是探讨在不同的情况下, 价格促销信息对消费者的不良的质量认知产生的影响. 作者控制了促销曝光的时机, 过去的各种促销形式以及信息发布的方式. 与以往的研究不同, 作者通过控制以前个人使用此产品的经验的潜在调节作用来测试事先设定限制的价格促销的影响. 这样的操作可以解决相关的有可能产生的争议. 这种方法对实际工作方面也是有意义的. 价格促销不仅适用于已存在的目标消费者, 而且可以鼓励没有使用过产品和服务的消费者尝试此产品或服务. 因此, 对市场营销人员来说理解品牌的价格促销信息如何影响消费者对此品牌的质量的不良认知是非常重要的. 如果没有使用过这个品牌的消费者通过价格促销获得的产品的质量不好, 促销可能达不到用经济的刺激方法来增加销售的效果. 相反则有可能发生. 另外, 如果价格促销结束, 购买了这个产品的消费者可能会出现明显的减少再购买行为. 通过文献回顾, 假设1用来探讨消费者通过过去的价格促销获得的质量认知的调节作用. 消费者对没有使用过的品牌的价格促销而产生的质量认知的影响会被此品牌过去的价格促销活动所调节. 换句话说, 消费者会对没有进行过价格促销的没有使用过的品牌产生不良的质量认知. 假设2-1:未使用过的品牌进行首次价格促销的时候, 价格促销的信息发布的方式将影响价格促销的成败. 假设2-2:消费者越不在意价格促销的原因, 越容易对产品的质量产生不良的认知. 通过测试1, 简要地解释了产品和品牌在提供四种价格促销形式之前并解释说明了每种价格促销形式. WAVEX这个虚拟品牌的质量的认知被评估为7. 网球拍被选中的原因是由于选定的产品组必须过去几乎没有价格促销活动来消除促销的平均次数对价格促销信息的影响, 正如Raghubir和Corfman(1999)所提出的. 测试2也用网球拍作为产品组, 主持测试2的管理者与测试1相同. 随着测试1, 选择了对产品组熟悉而对产品不熟悉的受访者. 每个受访者被分配到代表WAVEX价格促销的两种不同信息发布方式的两组中的一组. 在评估WAVEX的质量认知为7以前, 受访者看了每个促销信息. 不熟悉的实验品牌的价格促销对消费者的质量认知的影响被证明为会被以前有过或没有价格促销活动所调节. 与过去的促销行为一致是使品牌评估变得更糟的不良影响的重要变量. 如果此品牌从未进行过价格促销, 价格促销活动会对消费者的质量认知产生不良的影响. 第二, 不熟悉的品牌进行首次价格促销时, 促销信息的发布方式会影响公司促销的成败. 当消费者进行性格归因和情境归因的比较时, 质量认知的不良影响会更大. 与先前主要关注具有或不具有情境/性格归因中良好或不良的动机的研究不同, 本研究的焦点是检验如果公司提出了具有说服性的理由, 即使消费者在价格促销行为中有性格归因, 情境归因也可以被推断出的事实. 这种方法, 在学术方面取得了很大的成果, 意义在于它运用非数学的问题来解释固定和调整过程而不像以前的研究大部分是把它用于数学问题来解释. 换句话说, 根据基本属性错误, 有很大的倾向去性格地归因其他的行为. 当这种情况出现在价格促销时, 我们可以推断出消费者很有可能性格地归因公司的价格促销行为. 反而, 即使在这种情况下, 公司可以调整消费者的锚定性来降低性格归因的可能性. 另外, 不像多数对价格促销的长/短期影响的以往的研究, 只考虑价格促销对消费者的购买行为影响, 本 研究测试对质量认知的影响, 一个影响消费者购买行为的因素. 这些结果在实际工作方面有重要启示. 本研究的结果可以作为新产品有效的提供促销信息的指南. 如果品牌要避免错误的暗示, 比如在施行价格促销战略时被认为是产品的质量不好, 一定要为促销提供清晰合理的理由. 尤其是对那些以前没有进行过价格促销活动的公司来说, 提供明确的理由尤其重要. 不一致的行为可以导致消费者的不信任和焦虑. 这也是无止境的价格战的风险的重要因素之一. 没有事先通知的价格促销会使消费者怀疑, 但不会影响市场份额.

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특발성 폐섬유화증에 동반된 폐암 환자의 임상적 특정 (The Clinical Characteristics of Lung Cancer in Patients with Idiopathic Pulmonary Fibrosis)

  • 박주헌;이진성;송군식;심태선;임채만;이상도;고윤석;김우성;김원동;김동순
    • Tuberculosis and Respiratory Diseases
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    • 제46권5호
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    • pp.674-684
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    • 1999
  • 연구배경 : 특발생 폐섬유화증에서 폐암의 발생이 높다고 알려져 왔으나 실제로는 보고자마다 차이가 많고 가장 많은 조직형에 대해서도 논란이 많다. 또한 동반된 폐섬유증에 의해 폐암의 발견시기나 치료방침, 예후 등이 다를 것이 예상되나 아직 이에 대한 보고는 없는 실정이다. 본 연구는 특발성 폐섬유화증이 동반된 폐암 환자에서 위험인자, 폐암의 발생부위 및 조직학적 분포, 특히 폐암과 폐섬유화 부위의 일치도 등을 분석하여 특발성 폐섬유화증이 폐암 발생에 미친 영향을 알아보고, 특발성 폐섬유화증이 폐암의 치료에 미친 영향을 알아보고자 시행되었다. 방 법 : 서울중앙병원을 방문하였던 특발성 폐섬유화증 환자중 폐암이 동반되었던 63명($66.8{\pm}:7.8$세, 남 : 녀= 61 : 2)을 대상으로 폐암의 위치, 조직형, 폐암 진단시 폐기능 검사소견, 폐암의 치료형태, 폐암 진단 후 생존기간 등을 후향적으로 조사하였다. 또한 대조군으로 본원을 내원한 2,660명의 대조폐암환자와 조직형의 차이를 분석하였다. 결 과 : 특발성 폐섬유화증환자들 중 22.4%(63/281명)에서 폐암이 동반되었다(IPF-CA). 45명(71.4%)의 환자에서는 폐암이 동시에 발견되었고 18명(28.6%)에서는 특발성 폐섬유화증 진단 후 25.2(3.7-42.9)개월이 지나 폐암이 발견되어, 폐섬유증의 경과 도중에 폐암의 발생율은 6.7%이었다. 폐 말초부에 위치한 폐암은 35명(55.5%) 뿐 이었고, 28명(44.4%)에서는 중심부 폐암이었으며, 폐하엽 보다는 상엽에 33명(51.6%)으로 더 많았다. 전체 특발성 폐섬유화증군에 비하여 특발성 폐섬유화증에 동반된 폐암군에서 연령 ($66.8{\pm}:7.84$ vs. $63.4{\pm}:11.1$세, p=0.007), 남성 비율 (96.8 vs. 67.6%, p<0.001), 흡연력 (88.9 vs. 67.2%, p<0.001)이 의미있게 높았다. 폐섬유화 병변과 일치한 부위에 폐암이 발생한 경우는 23명(35.9%) 뿐 이었고, 40명(62.5%)은 폐섬유화 병변과 다른 부위에서 폐암이 발생하였다. 특발성 폐섬유화증에 동반된 폐암의 조직형은 편평상피암 22명(34.9%), 선암 19명(30.2%), 소세포암 12명(19.0%), 대세포암 4명(6.3%), 기타가 6명(9.5%)이었다. 2,660명의 대조폐암환자군의 조직형은 편평상피암 44.6%, 선암 34.2%, 소세포암 14.7%, 대세포암 1.5%, 기타 5.0%으로 조직형의 분포에 있어 두 군간에 유의한 차이는 없었다. 특발성 폐섬유화증의 경과 도중에 폐암이 발생한 군과 특발성 폐섬유화증과 폐암이 동시에 발견된 군간에 인적사항이나, 폐암의 위치, 조직형 및 병기 등에 유의한 차이를 관찰 할 수 없었으나 중증 섬유화증(방사선학적 소견상 폐침범 정도가 50% 이상)은 특발성 폐섬유화증 경과 도중에 폐암이 발견된 군에서 특발성 폐섬유화증과 폐암 동시 발견군에 비하여 심한 양상을 나타내었다(33.3 % vs. 61.1%, p=0.043). 폐섬유화와 일치한 부위의 폐암군은 방사선학적으로 폐섬유화가 더 광범위하게 진행된 경향을 보였고 중앙값생존기간이 폐섬유화와 다른 부위의 폐암군에 비하여 낮았다(4개월 vs. 7개월, p=0.04). 비소세포암군에서 병기 IIIa 이하인 19명중 33.3%(폐엽절제술 6명, 전폐절제술 1명)에서만 수술이 시행되었다. 10명은 수술 후 잔여 폐기량과 활동능력을 고려하여 수술을 시행하지 못하였고 2명은 수술을 거부하였다. 결 론 : 특발성 폐섬유화증에서 폐암 발생은 폐섬유화에 의한 영향보다는 연령, 흡연 및 성별(남성) 등의 위험인자와 더 연관되는 것으로 사료된다.

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웹검색 트래픽 정보를 활용한 유커 인바운드 여행 수요 예측 모형 및 유커마이닝 시스템 개발 (Development of Yóukè Mining System with Yóukè's Travel Demand and Insight Based on Web Search Traffic Information)

  • 최유지;박도형
    • 지능정보연구
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    • 제23권3호
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    • pp.155-175
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    • 2017
  • 최근 독감 예측이나 당선인 예측, 구매 패턴, 투자 등 다방면에서 웹검색 트래픽 정보. 소셜 네트워크 내용 등 거대한 데이터를 통해 사회적 현상, 소비 패턴을 분석하는 시도가 이전보다 늘어났다. 구글, 네이버, 바이두 등 인터넷 포털 업체들의 웹검색 트래픽 정보 공개 서비스와 함께 웹검색 트래픽 정보를 활용하여 소비자나 사용자와 관련된 연구가 실시되기 시작했다. 웹검색 트래픽 정보를 활용한 사회 현상, 소비 패턴 분석을 연구는 많이 수행되었으나, 그에 비해서 도출된 여행 수요 모델을 토대로 의사결정을 위한 실질적 대책 수립으로 이어지는 연구는 많이 진행되지 않은 실정이다. 관광산업은 상대적으로 많은 고용을 가능하게 하고 외자를 유치하는 등 고부가가치를 창출하여 경제 전체에 선순환 효과를 일으키는 중요한 산업이다. 그 중에서도 국내 입국외래객중 수년간 2위와의 큰 차이로 1위를 차지해왔던 중국 국적의 관광객 '유커' 및 그들이 지출하는 1인당 평균 관광 수지는 한국 경제에 매우 중요한 한 부분이다. 관광 수요의 예측은 효율적인 자원 배분과 합리적인 의사 결정에 있어서 공공부문 및 민간부문 모두 중요하다. 적절한 관광 수요 예측을 통해서 한정된 자원을 더욱 효과적으로 활용하여 더욱 많은 부가가치를 창출하기 위한 것이다. 본 연구는 중국인 인바운드를 예측하는 방법에 있어, 이전보다 더 최신의 트렌드를 즉각적으로 반영하고 개인들의 집합의 관심도가 포함되어 예측 성능이 개선된 방법을 제안한다. 해외여행은 고관여 소비이기 때문에 잠재적 여행객들이 입국하기 전 웹검색을 통해 적극적으로 자신의 여정과 관련된 정보를 취득하기 위한 활동을 한다. 따라서 웹검색 트래픽 수치가 중국인 여행객의 관심정도를 대표할 수 있다고 보았다. 중국인 여행객들이 한국 여행을 준비하는 단계에서 검색할만한 키워드를 선정해 실제 중국인 입국자 수와 상관관계가 있음을 검증하고자 하였다. 중국 웹검색 엔진 시장에서 80%의 점유율을 가지는 중국 최대 웹검색 엔진 '바이두'에서 공개한 웹검색 데이터를 활용하여 그 관심 정도를 대표할 수 있을 것이라 추정했다. 수집에 필요한 키워드의 선정 단계에서는 잠재적 여행객이 여정을 계획하고 구체화하는 단계에서 일반적으로 검색하게 되는 키워드 후보군을 선정하였다. 키워드의 선정에는 중국 국적의 잠재적 여행객 표본과의 인터뷰를 거쳤다. 트래픽 대소 관계 확인 결과에 따라서 최종 선정된 키워드들을 한국여행이라는 주제와 직접적인 연관을 가지는 키워드부터, 간접적인 연관을 가지는 키워드까지 총 세 가지 레벨의 카테고리로 분류하였다. 분류된 카테고리 내의 키워드들은 바이두'가 제공하는 웹검색 트래픽 데이터 제공 서비스 '바이두 인덱스'를 통해 웹검색 트래픽 데이터를 수집했다. 공개된 데이터 페이지 특성을 고려한 웹 크롤러를 직접 설계하여 웹검색 트래픽 데이터를 수집하였고, 분리되어 수집된 변수에는 필요한 변수 변환 과정을 수행했다. 자동화 수집된 웹검색 트래픽 정보들을 투입하여 중국 여행 인바운드에 대한 유의한 영향 관계를 확인하여 중국인 여행객의 한국 인바운드 여행 수요를 예측하는 모형을 개발하고자 하였다. 정책 의사결정 및 관광 경영 의사결정 같은 실무적 활용을 고려하여 각 변수의 영향력을 정량적으로 설명할 수 있고 설득이 명료한 방법인 다중회귀분석방법을 적용해 선형 식을 도출하였다. 수집된 웹검색 트래픽 데이터를 기존 검증된 모형 독립변인들에 추가적으로 투입함으로써 전통적인 독립변인으로만 구성된 연구 모형과 비교하여 가장 뛰어난 성능을 보이는 모형을 확인하였다. 본 연구에서 검증하려는, 웹검색 트래픽으로 대표되는 독립변인을 투입한 최종 도출된 모형을 통해 중국인 관광 수요를 예측할 때 유의한 영향을 끼치는 웹검색 트래픽 변수를 확인할 수 있다. 최적 모형 설명력을 가지는 모형을 기반으로 최종 회귀 식을 만들었고 이를 '유커마이닝' 시스템 내부에 도입하였다. 데이터 분석에서 더 나아가 도출된 모형을 직관적으로 시각화하고, 웹검색 트래픽 정보를 활용하여 도출할 수 있는 인사이트를 함께 보여주는 데이터 분석 기반의 '유커마이닝' 솔루션의 시스템 알고리즘과 UX를 제안하였다. 본 연구가 제안하는 모형과 시스템은 관광수요 예측모형 분야에서 웹검색 트래픽 데이터라는 정보 탐색을 하는 과정에 놓인 개인들의 인터랙티브하고 즉각적인 변수를 활용한 새로운 시도이다. 실무적으로 관련 정책결정자나 관광사, 항공사 등이 활용 가능한 실제적인 가치를 가지고, 정책적으로도 효과적인 관광 정책 수립에 활용될 수 있다.

대전원교학생대가배점중요성적감지화타문광고가배점지후적만의도지간적차거대타문구매행위적영향(大专院校学生对咖啡店重要性的感知和他们光顾咖啡店之后的满意度之间的差距对他们购买行为的影响) (The Effect of the Gap between College Students' Perception of the Importance of Coffee Shops and Their Satisfaction after Patronizing Coffee Shops on Their Purchasing Behavior)

  • Lee, Won-Ok
    • 마케팅과학연구
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    • 제19권4호
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    • pp.1-10
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    • 2009
  • 本研究的目的是对咖啡店的 "重要性"(顾客在光顾咖啡店以前的感知)和积极或消极的 "满意度"(顾客在光顾咖啡店以后的感受)之间的差距进行分类, 并分析这些差距对对购买行为的影响. 为此, 我使用重要性和满意度之间的差距作为选择咖啡店的解释变量, 并通过使用有序Probit模型(OPM)来实证分析差距对购买行为(整体满意度和愿意到再次光顾)的影响方向和大小. 先前使用IPA的研究评估了差距影响的方向和大小的象限, 但是在分析差距对顾客的影响方面却失败了. 在本研究中, 我评估了积极和消极的差距对顾客满意度和愿意去再光顾的影响. 通过使用OPM,我量化了积极和消极的差距对顾客整体满意度和愿意去再光顾的影响. 每个人的支出, 光顾的频率和购买咖啡的地方对顾客整体满意度有最积极的影响. 光顾的频率, 在每人的支出之后, 然后是购买咖啡的地方对顾客整体满意度有最积极的影响. 因此每个人的支出和光顾的频率对顾客整体满意度有最积极的影响. 这一发现意味着一个在咖啡店每次或每周花费5000韩元的顾客的实际的满意度越高(差距), 其整体满意度和愿意去再光顾就越高. 虽然经济效益对总体满意度和愿意去再光顾有显著影响, 但是大专和大学的学生仍然愿意去咖啡馆并愿意消费5000韩元, 因为他们不只是购买咖啡本身而且将咖啡店作为其他活动的场所, 例如工作, 和朋友见面或是放松的地方. 学院和大学的学生还可以在咖啡店通过个人电脑上网, 看电影, 学习, 因此, 咖啡馆应对顾客提供适当的设施和服务. 咖啡店品牌的积极差距对愿意去再光顾有积极的影响表明顾客满意度越高, 顾客越愿意去再光顾. 另一方面, 这一因素的消极差距意味着顾客满意度越低, 顾客再光顾的意愿也越低. 因此, 在本研究中, 与其他评估的因素相比, 品牌因素对满意度有较大的影响. 鉴于国内咖啡文化变得越来越高级, 大专院校的学生对这一趋势也很敏感, 所以学生有很多可选择的品牌. 在韩国最高级的咖啡店, 外墙是玻璃建造的并可以打开, 内部是充满异国情调的开放式厨房. 这些高级咖啡店作为标志的功能复合大专院校学生的品味. 韩国咖啡店已成为一个文化品牌. 从品牌因素来看, 为了让顾客觉得这些咖啡店是高级的, 高质量的设备和提供更好服务的措施应当建立起来. 韩国咖啡馆作为蓬勃发展的行业品牌竞争加剧的结果表明, 提供与竞争对手不同的额外服务是有必要的. 顾客可以免费使用扫描仪. 另一个可以用来提高品牌的战略是提供和经营为集体学习而准备的讨论会议室. 如果咖啡馆采取这些类型的策略, 学院/大学的学生将更有可能认为他们承担的费用是值得的, 随后, 他们将可能更满足这些咖啡馆的品牌, 并更愿意再次光顾. 性别和学习年数对总体满意度和再光顾的意愿有最消极的营销. 女学生比男学生更容易满足和再光顾. 三, 四年级的学生比一, 二年级的学生更容易满足和再光顾. 喝咖啡的学生, 单独在咖啡店看书, 用笔记本电脑是很容易被注意到的. 高年级学生为了有效地利用时间用于自我发展和寻找工作往往独自光顾咖啡店. 从积极的差距来看, 经济效率这一因素对总体满意度和愿意再光顾有最大的影响. 与咖啡价格一起, 学生实际满意度(差距)越高, 总体满意度和再光顾的意愿也越高. 有消极差距的经济效率队再光顾有消极营销的结果表明较小的消极差距可以让再光顾的意愿更高. 在持续恶化的市场环境中, 坐落在大专院校附近的咖啡店采取诸如积分或会员卡, 和信用卡 公司的战略联盟, 发展套餐菜单或季节菜单和免费咖啡服务这些战略来提高竞争力. 就消极差距而言产品功率也有消极的影响, 这表明较高的负差距会导致较低的再光顾的意愿. 因为还有更多的客户比前几十年, 在这十年里更喜欢咖啡, 新一代的客户, 即学院/大学的学生, 希望除了咖啡还有更重菜单项目. 因此, 咖啡店应当增加配菜项目, 如华夫饼, 糕, 蛋糕, 三明治和沙拉. 例如, 星巴克韩国正在努力加强卖草莓糕, 艾草香味, 南瓜产品, 并提供免费的咖啡或奶油. 总而言之, 咖啡馆应注重提高其经济效率, 品牌和产品功率, 以加强大专院校学生的满意度. 由于店铺毗邻学大专院校可享受地缘优势, 就经济效率, 品牌和产品功率而言提供不同的服务, 很可能会提高客户满意度和回访. 咖啡厅的品牌, 因此, 应不断创新和变化, 以满足顾客的愿望. 由于这项研究只是针对在首尔的大专院校的学生, 需要针对不同地区和年龄组的比较研究来概括本研究的结果和建议.

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주택의 조명과 거주자의 면경착용 실태조사연구 (A Study on the Illumination of Household and Research on the Actual Conditions of Wearing Spectacles in Dwellers)

  • 석호작;남철현
    • 한국환경보건학회지
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    • 제17권2호
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    • pp.54-66
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    • 1991
  • As a result of measuring illumination and making up a question at home visit directly by investigator who trained over twenty days period from October 4 to 24, 1990, in order to render help which illumination problem against house, society against eyes or framing of health instruction potgram by seizing natural lighting actual conditions of house and actual conditions of wearing spectacles and by investigating interrelationship, I can summarize as follows. 1) In property of investigation subject, woman 66.9%, In an age, the twenties was largest of 27.4%, the forties was 20.2%, the fifties was 18.6%, the thirties was 17.4%. In academic career, those of upper secondary school grauates was largest of 28.6%, those who possess university career was 25.9%, those who middle school career was 20.9%, decoding of Korean alphabet was 2%. 2) By a residence area, a big city was 43.3%, farming and fishing villages were 20.3%, the rest was a small town and the administrative office of town, township. In positon of house, the middle area was 43.6%, resident of suburb area was 38.0%. In form of house, a Korean-style house was 40.8%, a western-style house was 34.8%, an apartment house was 11.0%. In the a standard of living, the middle classes 77.2%, the lower classes were 15.3%. In residential house unit of area, from 21 to 30 unit of area was largest of 31.5%, from 10 to 20 unit of area was 19.9%, from 31 to 40 was 18.7%. 3) The wearing spectacles rate of study user was 44.1%. By the area, those who wearing spectacles was more than a half of 50.8% in the resident of big city area. As passing from the farm area to the city, that is being resident of big city was high wearing spectacles rate. In position of house, as being residence in central street showed high wearing spectacles rate. (central street was 51.5%, the middle area was 44.5% and the suburb area was 40.1%.) It seemed similarity difference a variable by position of house from wearing spectacles in standard of 1%. By form of house, wearing spectacles rate those who resident in apartment house was 49.5%, that rate those who resident in a western-style house was high of 49.0%, that rate those who resident in a Korean-style house was the lowest 39.0%. By social position of resident in room, in students case who study showed very high, as university students were very high of 62.3% idn wearing spectacles rate, middle and high school students 'were 50.0%, members of society were 47.6%, workers 20.3%. It seemed similarity difference from academic career in standard of 1%. By an age, the thirties was high of 54.1% in wearing spectacles rate, the twenties was 43.2%, the teenage was the lowest of 11.8%. 4) In illumination of study, over 200Lux was high of 40.1%. but below 99Lux which inappropriate illumination to see the books was 32.4%. Average by area, below 99Lux was 22.7% and over 400Lux was 50.0% in case of wooden floor. As examine by area, below 99Lux was high of 27.0% a case of wooden floor in the big city area, it was not good in illumination passing from the farm area(15.0%) to the city(19.0%). Average illlumination by area of the main living room below 99Lux was high of 37.5%, less than 200Lux was 58.5% of whole. In general, illumination of the main livingroom was inappropriate. By area, the big city was 32.5% below 99Lux, the middle and small city area were 33.8%, town and township area were 45.0%, farming and fishing area were 42.8%. By area, in the big city, illumination of study was 52.5% over 200Lux and 28.9% below 99Lux. In case of the middle and small city, study user of below 99Lux was 38.8% and over 200Lux was 46.9%. In case of the seat of town township, below 99Lux was 34.1% and over 200Lux was 39.7%. In case of farming and fishing area, illumination of study was 33.4% below 99Lux and 48.4% over 200Lux. It tends to high rate of inappropriate illumination. 5) By position of house, in case of wooden floor, less than 100Lux was 24.5% in central street. It was bad illumination than others position of house. In case of the main livingroom, less than 100Lux was 40.4% in the suburb area. It was bad iliumnation than others position of house. In case of study, less than 100Lux was 35.4% in the middle area, it was worse in illumination. In case of the main living room, is seemed similarity difference in standard of 1%. 6) By form of house, in case of wooden floor, illumination of less than 100Lux was 23.8% in a western-style house, it was bad illumination than others form of house. In case of the main livingroom, illumination of less than 100Lux was 47.4% in a Korean-style house, it was remarkably bad illumination than others form of house. In case of study, a Korean-style house was 38.8%, it was very bad illumination than others form of house. In case of the main livingroom and study, it seemed similatrity difference each as P < 0.01 and P < 0.05 in standard of 1%. 7) The wearing spectacles rate of those who use room of illumination over 400Lux was 40.7%, and that of those who use room of illumination less than 100Lux was 28.1%. It seemed similarity differecce in standard of 1%. 8) In period of wearing spectacles, 21.3% of total investigator-highest-was from before five years, 8.6% was from before three years. Among those who use of illumintion less than 99Lux, 34.0% began to wear spectacles from before two years 31.7% was from before five years, 30.3% was from before four years. It seemed similarity difference from period of wearing spectacles by illumination in standard of 1 %. 9) Among cause which sight grow worse, the first was that it was each 33.2% and 27.4% in response rate because watch TV nearly to wearing spectacles person and non-wearing person. The second was that a lot of seeing books was 25.3% in wearing spectacles person and response rate for dark illumination was 7.4% in nonwearing spectacles person. It seemed similarity difference in standard of 1%. (P < 0.01). 10) In experience which take medicine good for eyes, it was 50.1% in wearing spectacles person and 8.5% in non-wearing spectacles person. It seemed similarity difference in standard of 1%(P < 0.01). As we have seen above, inappropriate illumination can be a cause of wearing spectacles. Nevertheless, actually, is realities to indifferent against illumination of house. So it must learn knowledge about health obstacle of illumination through society instruction and school eduction against students as well as general residents. In case that natural lighting is inappropriate structural of house, we must be able to maintain appropriate illumination through artificial illumination. And so eyes which is core of human life have to be protected, related the authorities, related group, and all health medical personnel will organically cooperate with and make efforts.

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간경변 및 간암과 혈청 구리와 아연농도와의 관련성 (Association of Serum Copper and Zinc Levels with Liver Cirrhosis and Hepatocellular Carcinoma)

  • 현명수;서석권;윤능기;이종영;이승훈;이무식
    • Journal of Preventive Medicine and Public Health
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    • 제25권2호
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    • pp.127-140
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    • 1992
  • 현재까지도 완전히 규명되지 못한 간질환과 혈청 구리 및 아연농도와의 관련성을 밝히고, 이들의 진단적 가치를 알아보고자 1990년 10월에서 1991년 8월 사이에 대구시 소재 모 대학병원 내과와 건강진단센터에 내원한 사람들 중에서 무작위로 선정한 정상 63명, 간경변 60명 그리고 간암 33명을 대상으로 일반적 특성을 조사하였고, 체내 일일 변동을 고려하여 공복시 오전 9시에서 11시 사이에 혈액을 채취하여 간기능검사의 생화학적 표지자와 혈청 구리 및 아연농도의 분석에 사용하였다. 혈청 구리의 평균농도는 대조군 $91.97{\pm}4.76{\mu}g/dl$, 간경화군 $106.21{\pm}2.73{\mu}g/dl$ 그리고 간암군 $127.05{\pm}0.77{\mu}g/dl$이었고, 대조군과 간경화군 사이에 통계적으로 유의한 차이는 없었으나, 간경화군과 간암군사이에는 통계적으로 유의한 차이를 보였다(p<0.05). 아연에 있어서는 대조군 $110.82{\pm}7.24{\mu}g/dl$,간경화군 $68.10{\pm}5.43{\mu}g/dl$ 그리고 간암군 $63.78{\pm}2.20{\mu}g/dl$로 나타났고, 간경화군과 간암군 사이에 통계적으로 유의한 차이는 없었으나, 대조군과는 두 군 모두 통계적으로 유의한 차이를 보였다(P<0.05). Cu/Zn비는 세 군 사이에 모두 통계적으로 유의한 차이가 있었다(p<0.05). 간기능검사의 생화학적 표지자들 중에 총 단백, 알부민, ALP 그리고 총 빌리루빈은 세 군 간에 모두 통계적으로 유의한 차이가 있었으나(p<0.05), ALT와 AST의 간경화군과 간암군 간의 차이는 통계적으로 유의하지 않았고, 직접 빌리루빈은 대조군에 대해 간암군에서 통계적으로 유의한 차이가 없었다. 헐청 구리와 아연농도 그리고 Cu/Zn비와 통계적으로 유의한 상관관계를 보인 표지자는 세 군에서 다양하게 나타났다. 다중 로지스틱 회귀분석에서 간경화 및 간암에 대한 odds ratio는 혈청 아연농도만이 각각 0.951, 0.952로 통계적으로 유의하였고(p<0.05), 혈 청 구리 농도와 Cu/Zn비는 통계적인 유의성이 없었다. 세 군에 대한 판별분석에서 구분을 위한 주요변수로 선정된 것은 알부민, ALP, 혈청 아연농도, 나이 그리고 총 빌리루빈이었고, 이를 적용하여 판별한 결과 바른구분의 백분율은 대조군 95.4%, 간경변군 73.4%, 간암군 75.7%로 총 84.0% 였다. 본 연구는 아연이 간질환에 대해 독립적으로도 억제하는 효과가 있을 것이며, 혈청 아연농도의 측정은 간질환의 진단에 유용하게 이용될 수 있을 것임을 시사하고 있다고 생각된다.

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간질성 폐질환환자들의 기관지 폐포세척액내 폐포 대식세포와 임파구의 접착분자 발현 및 Soluble ICAM-1 농도에 관한 연구 (The Expression of Adhesion Molecules on Alveolar Macrophages and Lymphocytes and Soluble ICAM-1 Level in Serum and Bronchoalveolar Lavge(BAL) Fluid of Patients with Diffuse Interstitial Lung Diseases(DILD))

  • 김동순;최강현;염호기;박명재;임채만;고윤석;김우성;김원동
    • Tuberculosis and Respiratory Diseases
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    • 제42권4호
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    • pp.569-583
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    • 1995
  • 연구배경: 간질성 폐질환은 여러가지 다양한 원인에 의해, 또는 아직 밝혀지지 않은 원인에 의해 폐포염 및 폐간질내 염증으로 시작해 종국에는 폐섬유증으로 진행되는 질환들로 염증세포들의 이동에 필요한 접착분자들이 이들 질환의 발병기전에 중요한 역할을 할 것으로 추정되며, 현재까지는 뚜렷이 적당한 지표가 없었던 질환의 활동성을 판정하는 지표로 사용할 수 있을 가능성이 많다. 그러나 이제까지는 BAL내 AM에서 면역염색법으로 측정한 결과들로 방법 자체가 음성과 양성세포를 감별하기가 쉽지 않을 뿐 아니라 발현도 증가를 정량적으로 측정하지 못하는 단점이 있고, 따라서 발표된 결과들이 차이가 많다. 저자들은 간질성 폐질환 환자들에서 기관지 폐포세척액(BAL)내 AM과 임파구에서의 ${\beta}_2$-integrin(CD18)과 ICAM-1의 발현도를 FACS를 이용한 relative median fluorescence intenity(RMFI)를 측정하여 정상 대조군과 비교 관찰하고, 또한 혈청 및 BAL액내 가용정 ICAM-1(sICAM-1) 농도를 측정하고, BAL액내 다른 지표들과 비교하여 이들을 간질성 폐질환의 활성도를 반영할 수 있는 지표로 사용할 가능성을 알아 보았다. 방법: 대상은 조직학적으로 확인 된 미만성 간질성 폐섬유증(IPF) 환자 11명, 교원성 폐질환과 연관된 폐섬유증환자(CVD-PF) 6명, 폐유육종증 9명, 과민성 폐장염환자 2명과 대조군으후 건강한 정상인 9명이었고 BAL은 통상적인 방법을 사용하였다. ICAM-1 및 CD18은 단일항체를 사용하여 FACScan으로 median fluorescence intenity를 측정하여 RMFI를 구하고, sICAM-1농도는 ELISA법으로 측정하였다. 결과: AM에서 ICAM-1의 발현도는 $3.30{\pm}1.16$으로 대조군($0.93{\pm}0.18$)보다 증가되었고 임파구의 ICAM-1 발현도 $5.39{\pm}2.70$으로 대조군($1.06{\pm}0.21$)보다 높았다. CD18의 발현도는 임파구에서 $24.9{\pm}14.9$로 대조군($4.69{\pm}3.77$) 보다 향진되었으며, 이들 ICAM-1의 발현도는 AM 백분률과 역상관관계륜 보였고(r=-0.66, p=0.0001) 임파구의 백분율과는 정상관관계를 보였다(r=0.447, p=0.0116). 임파구가 증가되는 유육종증, 교원성질환, 과민성폐렴에서는 임파구의 ICAM-1 발현도와 BAL액내 임파구의 %(r=0.747, p=0.0006) 및 임파구농도(r=0.832, p=0.0002)와 좋은 상관관계를 보였고, 임파구의 IL-2수용체발현과도 연관관계를 나타내었다(r=0.539, p=0.0075). 또한 유육종증에서는 혈중 ACE 농도와 임파구의 ICAM-1 발현도가(r=0.905, p=0.0132) 높은 상관관계를 보여, 이들 접착분자 발현도가 병소의 활동성과 연관이 있음을 시사 하였다. 혈청내 sICAM-1농도는 환자군에서 $499.7{\pm}222.2\;ng/ml$로 대조군의 $199.0{\pm}38.9\;ng/ml$보다 높았으며(p=0.0097), BAL액내 sICAM-1농도도 환자군에서 $41.8{\pm}23.0\;ng/ml$로 대조군의 $20.1{\pm}13.6\;ng/ml$보다 증가를 보였다. 또한 혈청내 sICAM-1 농도는 AM의 ICAM-1 발현도 및 (r=0.554, p=0.0259) BAL액내 sICAM-1농도와 상관관계를 보였다. 또한 혈청 및 BAL액내의 albumin과 sICAM-1의 비율을 비교한 결과 BAL액내의 sICAM-1 농도가 훨씬 높은 것으로 미루어 대부분의 sICAM-1은 병소내에서 생성된 것임을 짐작할 수 있었다. 결론: 간질성폐질환환자들의 AM및 BAL-임파구에서 접착분자들의 발현도가 증가되었고, 혈청 및 BAL액내 sICAM-1 농도가 상승되어 있어 이들 접착분자들이 발병기전에 중요한 역할을 한다고 생각되며, 앞으로 이 활동성 판정의 지표로 사용할 기능성을 시사하였다.

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창의적인 UCC 제작에 영향을 미치는 동기 및 보상 체계에 대한 연구: 몰입에 매개 효과를 중심으로 (An Empirical Study on Motivation Factors and Reward Structure for User's Createve Contents Generation: Focusing on the Mediating Effect of Commitment)

  • 김진우;양승화;임성택;이인성
    • Asia pacific journal of information systems
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    • 제20권1호
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    • pp.141-170
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    • 2010
  • User created content (UCC) is created and shared by common users on line. From the user's perspective, the increase of UCCs has led to an expansion of alternative means of communications, while from the business perspective UCCs have formed an environment in which an abundant amount of new contents can be produced. Despite outward quantitative growth, however, many aspects of UCCs do not meet the expectations of general users in terms of quality, and this can be observed through pirated contents and user-copied contents. The purpose of this research is to investigate effective methods for fostering production of creative user-generated content. This study proposes two core elements, namely, reward and motivation, which are believed to enhance content creativity as well as the mediating factor and users' committement, which will be effective for bridging the increasing motivation and content creativity. Based on this perspective, this research takes an in-depth look at issues related to constructing the dimensions of reward and motivation in UCC services for creative content product, which are identified in three phases. First, three dimensions of rewards have been proposed: task dimension, social dimension, and organizational dimention. The task dimension rewards are related to the inherent characteristics of a task such as writing blog articles and pasting photos. Four concrete ways of providing task-related rewards in UCC environments are suggested in this study, which include skill variety, task significance, task identity, and autonomy. The social dimensioni rewards are related to the connected relationships among users. The organizational dimension consists of monetary payoff and recognition from others. Second, the two types of motivations are suggested to be affected by the diverse rewards schemes: intrinsic motivation and extrinsic motivation. Intrinsic motivation occurs when people create new UCC contents for its' own sake, whereas extrinsic motivation occurs when people create new contents for other purposes such as fame and money. Third, commitments are suggested to work as important mediating variables between motivation and content creativity. We believe commitments are especially important in online environments because they have been found to exert stronger impacts on the Internet users than other relevant factors do. Two types of commitments are suggested in this study: emotional commitment and continuity commitment. Finally, content creativity is proposed as the final dependent variable in this study. We provide a systematic method to measure the creativity of UCC content based on the prior studies in creativity measurement. The method includes expert evaluation of blog pages posted by the Internet users. In order to test the theoretical model of our study, 133 active blog users were recruited to participate in a group discussion as well as a survey. They were asked to fill out a questionnaire on their commitment, motivation and rewards of creating UCC contents. At the same time, their creativity was measured by independent experts using Torrance Tests of Creative Thinking. Finally, two independent users visited the study participants' blog pages and evaluated their content creativity using the Creative Products Semantic Scale. All the data were compiled and analyzed through structural equation modeling. We first conducted a confirmatory factor analysis to validate the measurement model of our research. It was found that measures used in our study satisfied the requirement of reliability, convergent validity as well as discriminant validity. Given the fact that our measurement model is valid and reliable, we proceeded to conduct a structural model analysis. The results indicated that all the variables in our model had higher than necessary explanatory powers in terms of R-square values. The study results identified several important reward shemes. First of all, skill variety, task importance, task identity, and automony were all found to have significant influences on the intrinsic motivation of creating UCC contents. Also, the relationship with other users was found to have strong influences upon both intrinsic and extrinsic motivation. Finally, the opportunity to get recognition for their UCC work was found to have a significant impact on the extrinsic motivation of UCC users. However, different from our expectation, monetary compensation was found not to have a significant impact on the extrinsic motivation. It was also found that commitment was an important mediating factor in UCC environment between motivation and content creativity. A more fully mediating model was found to have the highest explanation power compared to no-mediation or partially mediated models. This paper ends with implications of the study results. First, from the theoretical perspective this study proposes and empirically validates the commitment as an important mediating factor between motivation and content creativity. This result reflects the characteristics of online environment in which the UCC creation activities occur voluntarily. Second, from the practical perspective this study proposes several concrete reward factors that are germane to the UCC environment, and their effectiveness to the content creativity is estimated. In addition to the quantitive results of relative importance of the reward factrs, this study also proposes concrete ways to provide the rewards in the UCC environment based on the FGI data that are collected after our participants finish asnwering survey questions. Finally, from the methodological perspective, this study suggests and implements a way to measure the UCC content creativity independently from the content generators' creativity, which can be used later by future research on UCC creativity. In sum, this study proposes and validates important reward features and their relations to the motivation, commitment, and the content creativity in UCC environment, which is believed to be one of the most important factors for the success of UCC and Web 2.0. As such, this study can provide significant theoretical as well as practical bases for fostering creativity in UCC contents.

M&W 파동 패턴과 유전자 알고리즘을 이용한 주식 매매 시스템 개발 (Development of a Stock Trading System Using M & W Wave Patterns and Genetic Algorithms)

  • 양훈석;김선웅;최흥식
    • 지능정보연구
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    • 제25권1호
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    • pp.63-83
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    • 2019
  • 투자자들은 기업의 내재가치 분석, 기술적 보조지표 분석 등 복잡한 분석보다 차트(chart)에 나타난 그래프(graph)의 모양으로 매매 시점을 찾는 직관적인 방법을 더 선호하는 편이다. 하지만 패턴(pattern) 분석 기법은 IT 구현의 난이도 때문에 사용자들의 요구에 비해 전산화가 덜 된 분야로 여겨진다. 최근에는 인공지능(artificial intelligence, AI) 분야에서 신경망을 비롯한 다양한 기계학습(machine learning) 기법을 사용하여 주가의 패턴을 연구하는 사례가 많아졌다. 특히 IT 기술의 발전으로 방대한 차트 데이터를 분석하여 주가 예측력이 높은 패턴을 발굴하는 것이 예전보다 쉬워졌다. 지금까지의 성과로 볼 때 가격의 단기 예측력은 높아졌지만, 장기 예측력은 한계가 있어서 장기 투자보다 단타 매매에서 활용되는 수준이다. 이외에 과거 기술력으로 인식하지 못했던 패턴을 기계적으로 정확하게 찾아내는 데 초점을 맞춘 연구도 있지만 찾아진 패턴이 매매에 적합한지 아닌지는 별개의 문제이기 때문에 실용적인 부분에서 취약할 수 있다. 본 연구는 주가 예측력이 있는 패턴을 찾으려는 기존 연구 방법과 달리 패턴들을 먼저 정의해 놓고 확률기반으로 선택해서 매매하는 방법을 제안한다. 5개의 전환점으로 정의한 Merrill(1980)의 M&W 파동 패턴은 32가지의 패턴으로 시장 국면 대부분을 설명할 수 있다. 전환점만으로 패턴을 분류하기 때문에 패턴 인식의 정확도를 높이기 위해 드는 비용을 줄일 수 있다. 32개 패턴으로 만들 수 있는 조합의 수는 전수 테스트가 불가능한 수준이다. 그래서 최적화 문제와 관련한 연구들에서 가장 많이 사용되고 있는 인공지능 알고리즘(algorithm) 중 하나인 유전자 알고리즘(genetic algorithm, GA)을 이용하였다. 그리고 미래의 주가가 과거를 반영한다 해도 같게 움직이지 않기 때문에 전진 분석(walk-forward analysis, WFA)방법을 적용하여 과최적화(overfitting)의 실수를 줄이도록 하였다. 20종목씩 6개의 포트폴리오(portfolio)를 구성하여 테스트해 본 결과에 따르면 패턴 매매에서 가격 변동성이 어느 정도 수반되어야 하며 패턴이 진행 중일 때보다 패턴이 완성된 후에 진입, 청산하는 것이 효과적임을 확인하였다.

쇼핑 가치 추구 성향에 따른 쇼핑 목표와 공유 의도 차이에 관한 연구 - 전자제품 구매고객을 중심으로 (Shopping Value, Shopping Goal and WOM - Focused on Electronic-goods Buyers)

  • 박경원;박주영
    • 마케팅과학연구
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    • 제19권2호
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    • pp.68-79
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    • 2009
  • The interplay between hedonic and utilitarian attributes has assumed special significance in recent years; it has been proposed that consumption offerings should be viewed as experiences that stimulate both cognitions and feelings rather than as mere products or services. This research builds on previous work on hedonic versus utilitarian benefits, regulatory focus theory, customer satisfaction to address two question: (1) Is the shopping goal at the point of purchase different from the shopping value? and (2) Is the customer loyalty after the use different from the shopping value and shopping goal? We surveyed 345 peoples those who have bought the electronic-goods within 6 months. This research dealt with the shopping value which is consisted of 2 types, hedonic and utilitarian. Those who pursue the hedonic shopping value may prefer the pleasure of purchasing experience to the product itself. They tend to prefer atmosphere, arousal of the shopping experience. Consistent with previous research, we use the term "hedonic" to refer to their aesthetic, experiential and enjoyment-related value. On the contrary, Those who pursue the utilitarian shopping value may prefer the reasonable buying. It may be more functional. Consistent with previous research, we use the term "utilitarian" to refer to the functional, instrumental, and practical value of consumption offerings. Holbrook(1999) notes that consumer value is an experience that results from the consumption of such benefits. In the context of cell phones for example, the phone's battery life and sound volume are utilitarian benefits, whereas aesthetic appeal from its shape and color are hedonic benefits. Likewise, in the case of a car, fuel economics and safety are utilitarian benefits whereas the sunroof and the luxurious interior are hedonic benefits. The shopping goals are consisted of the promotion focus goal and the prevention focus goal, based on the self-regulatory focus theory. The promotion focus is characterized into focusing ideal self because they are oriented to wishes and vision. The promotion focused individuals are tend to be more risk taking. They are more sensitive to hope and achievement. On the contrary, the prevention focused individuals are characterized into focusing the responsibilities because they are oriented to safety. The prevention focused individuals are tend to be more risk avoiding. We wanted to test the relation among the shopping value, shopping goal and customer loyalty. Customers show the positive or negative feelings comparing with the expectation level which customers have at the point of the purchase. If the result were bigger than the expectation, customers may feel positive feeling such as delight or satisfaction and they would want to share their feelings with other people. And they want to buy those products again in the future time. There is converging evidence that the types of goals consumers expect to be fulfilled by the utilitarian dimension of a product are different from those they seek from the hedonic dimension (Chernev 2004). Specifically, whereas consumers expect the fulfillment of product prevention goals on the utilitarian dimension, they expect the fulfillment of promotion goals on the hedonic dimension (Chernev 2004; Chitturi, Raghunathan, and Majahan 2007; Higgins 1997, 2001) According to the regulatory focus theory, prevention goals are those that ought to be met. Fulfillment of prevention goals in the context of product consumption eliminates or significantly reduces the probability of a painful experience, thus making consumers experience emotions that result from fulfillment of prevention goals such as confidence and securities. On the contrary, fulfillment of promotion goals are those that a person aspires to meet, such as "looking cool" or "being sophisticated." Fulfillment of promotion goals in the context of product consumption significantly increases the probability of a pleasurable experience, thus enabling consumers to experience emotions that result from the fulfillment of promotion goals. The proposed conceptual framework captures that the relationships among hedonic versus utilitarian shopping values and promotion versus prevention shopping goals respectively. An analysis of the consequence of the fulfillment and frustration of utilitarian and hedonic value is theoretically worthwhile. It is also substantively relevant because it helps predict post-consumption behavior such as the promotion versus prevention shopping goals orientation. Because our primary goal is to understand how the post consumption feelings influence the variable customer loyalty: word of mouth (Jacoby and Chestnut 1978). This research result is that the utilitarian shopping value gives the positive influence to both of the promotion and prevention goal. However the influence to the prevention goal is stronger. On the contrary, hedonic shopping value gives influence to the promotion focus goal only. Additionally, both of the promotion and prevention goal show the positive relation with customer loyalty. However, the positive relation with promotion goal and customer loyalty is much stronger. The promotion focus goal gives the influence to the customer loyalty. On the contrary, the prevention focus goal relates at the low level of relation with customer loyalty than that of the promotion goal. It could be explained that it is apt to get framed the compliment of people into 'gain-non gain' situation. As the result, for those who have the promotion focus are motivated to deliver their own feeling to other people eagerly. Conversely the prevention focused individual are more sensitive to the 'loss-non loss' situation. The research result is consistent with pre-existent researches. There is a conceptual parallel between necessities-needs-utilitarian benefits and luxuries-wants-hedonic benefits (Chernev 2004; Chitturi, Raghunathan and Majaha 2007; Higginns 1997; Kivetz and Simonson 2002b). In addition, Maslow's hierarchy of needs and the precedence principle contends luxuries-wants-hedonic benefits higher than necessities-needs-utilitarian benefits. Chitturi, Raghunathan and Majaha (2007) show that consumers are focused more on the utilitarian benefits than on the hedonic benefits of a product until their minimum expectation of fulfilling prevention goals are met. Furthermore, a utilitarian benefit is a promise of a certain level of functionality by the manufacturer or the retailer. When the promise is not fulfilled, customers blame the retailer and/or the manufacturer. When negative feelings are attributable to an entity, customers feel angry. However in the case of hedonic benefit, the customer, not the manufacturer, determines at the time of purchase whether the product is stylish and attractive. Under such circumstances, customers are more likely to blame themselves than the manufacturer if their friends do not find the product stylish and attractive. Therefore, not meeting minimum utilitarian expectations of functionality generates a much more intense negative feelings, such as anger than a less intense feeling such as disappointment or dissatisfactions. The additional multi group analysis of this research shows the same result. Those who are unsatisfactory customers who have the prevention focused goal shows higher relation with WOM, comparing with satisfactory customers. The research findings in this article could have significant implication for the personal selling fields to increase the effectiveness and the efficiency of the sales such that they can develop the sales presentation strategy for the customers. For those who are the hedonic customers may be apt to show more interest to the promotion goal. Therefore it may work to strengthen the design, style or new technology of the products to the hedonic customers. On the contrary for the utilitarian customers, it may work to strengthen the price competitiveness. On the basis of the result from our studies, we demonstrated a correspondence among hedonic versus utilitarian and promotion versus prevention goal, WOM. Similarly, we also found evidence of the moderator effects of satisfaction after use, between the prevention goal and WOM. Even though the prevention goal has the low level of relation to WOM, those who are not satisfied show higher relation to WOM. The relation between the prevention goal and WOM is significantly different according to the satisfaction versus unsatisfaction. In addition, improving the promotion emotions of cheerfulness and excitement and the prevention emotion of confidence and security will further improve customer loyalty. A related potential further research could be to examine whether hedonic versus utilitarian, promotion versus prevention goals improve customer loyalty for services as well. Under the budget and time constraints, designers and managers are often compelling to choose among various attributes. If there is no budget or time constraints, perhaps the best solution is to maximize both hedonic and utilitarian dimension of benefits. However, they have to make trad-off process between various attributes. For the designers and managers have to keep in mind that without hedonic benefit satisfaction of the product it may hard to lead the customers to the customer loyalty.

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