• 제목/요약/키워드: Ground Handling Service

검색결과 7건 처리시간 0.023초

해외 사례를 통한 지상조업 품질 개선방안 연구 (Improvement of Ground Handling Service Quality through Overseas Cases)

  • 최유진;강용규;박규선
    • 한국항공운항학회지
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    • 제27권4호
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    • pp.65-72
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    • 2019
  • There is concern about the increased risk of accidents from manual investments due to ground handling service operators, aging equipment and manpower shortages. Therefore, it is necessary to improve the quality of ground treatment services and safety management at the airport. Therefore, this study analyzed the domestic and overseas ground operation status and the license handling procedure of aircraft handling business. In addition, a case study on the evaluation system of international organizations examined the applicability of the certification body to the Korean situation. It is practical in that it provides policy implications for improving the quality of groundwork not covered in previous studies. This is expected to improve the constitution, improve quality, improve airport operations, and operate safely.

지상조업서비스 품질 제고를 위한 인식조사 -인천공항을 중심으로- (Recognition Survey for Quality Improvement of Ground Handling Service - Focused on Incheon International Airport -)

  • 박정희;최유진
    • 한국항공운항학회지
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    • 제26권2호
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    • pp.116-122
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    • 2018
  • Due to the opening of Incheon International Airport Terminal 2, the operation range of ground operators is expanding and the workload is increased, which may cause a deterioration of the operation quality. Airline and airport corporations are concerned about safety delays as well as delays in flight due to delays in operations. Air traffic demand at Incheon International Airport is expected to increase steadily in the future. Therefore, this study intends to derive quality improvement plan by investigating the perception of stakeholders about the status of fishing service in order to improve service quality of Incheon airport ground handling company. The results of the analysis are expected to be used as basic data for improving quality of service.

인천국제공항 수하물처리시스템 서비스 품질 평가에 관한 연구 - SERVQUAL 모델을 적용하여 - (A Study on the Quality Assessment of Baggage Handling System at Incheon International Airport - Using SERVQUAL Model -)

  • 김종서;김하영;박성식;김기웅
    • 한국항공운항학회지
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    • 제26권4호
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    • pp.1-12
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    • 2018
  • Baggage Handling System(BHS) is an important element of ground operation services and the importance is further emphasized as air demand increases and passengers change. If there is a problem with departure baggage handling, the aircraft's gate occupancy time will be longer than the initial plan, resulting in congestion of the anchorage leading to final passenger terminal and mooring and road congestion and arrival or It is delayed until the processing of the baggage of the connecting flight and it can cause an economic loss such as confusion in the operation of the airport. The purpose of this study is to investigate the effect of the perception of service quality of BHS users on public Institutions performance through user satisfaction, user performance, and user loyalty. Analysis results using Structural Equation Model was suggested and its implication was discussed in the conclusion.

연약지반 암버럭 치환공법의 구조물 안정성과 경제성 분석 - 청주시 미호천 횡단도로를 대상으로 (Analysis on the Safety of Structure and Economics of Replacement Method Using Rock Debris in the Soft Ground - Case Study of Miho Stream Crossing Road in Cheongju City)

  • 허강국;박형근;안병철;민병욱
    • 대한토목학회논문집
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    • 제36권4호
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    • pp.705-713
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    • 2016
  • 연약지반 공사는 설계단계에서 고려하지 못한 변수들이 시공단계에서 발생되어 구조물의 안정성과 설계변경에 따른 공사비 증가의 원인이 된다. 본 연구는 충청북도 오창지역에 조성되는 산업단지 진입도로 조성구간을 연구대상으로 하며, 연약지반 처리공법으로 암버럭을 이용한 치환공법 및 사용하중을 고려한 과재성토를 연약지반 처리대책으로 선정, 구조물의 안정성 및 공기 단축으로 공사비 절감효과 분석에 목적이 있다. 연구구간의 연약지반 두께는 사질토 및 점성토 연약지반으로 2.4~5.5m로 규모가 작으나 지표하 1.5~5.9m의 지층사이에 불균등하게 분포하며, 침하발생은 크지 않으나 장래 부등침하와 단차 발생이 예상되어 연약지반 처리후 현장 계측결과를 분석하여 장래 침하거동을 예측하였다. 또한, 치환재료는 지역특성 및 경제성을 고려하여 양질토사를 암버럭으로 치환하여 안정성 증가, 공기단축 등으로 공사비 29%를 절감하였다. 본 연구를 바탕으로 향후 제체내 간극수압 소산, 지하수위 변동 등의 예측과 실제 계측된 연약지반의 압밀과의 관계 등에 대한 추가적인 연구를 수행할 경우, 다양한 현장조건에서 연약지반 거동을 정확히 예측할 수 있을 것으로 기대된다.

대체공항 선택요인에 관한 연구 (A Study on the Alternate Airport Selection Critreia)

  • 조은경;김병종
    • 한국항공운항학회지
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    • 제7권1호
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    • pp.77-89
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    • 1999
  • The atmosphere condition at Kimpo International Airport occasionally prevents the aircraft from landing and forces them to fly to an alternate airport, especially in October and November during a year. Many airlines designated foreign airports instead of Korean airports as alternate airports in the case of the bad weather condition preventing use of Kimpo Airport. This paper addresses 1) economic comparison of candidates for the alternate airport, 2) what are the criteria for the alternate airport selection and the relative importance among the criteria and 3) evaluation of candidates for alternate airport using Brown and Gibson's pair-wise comparison method. It is found to be possible to reduce costs related alternate flight by 36% using Korean airports rather than using Japan's Hukuoka Airport. However, airlines weigh more on the factors such as service level of ground handling, accommodation for passengers and ground access convenience than costs. Among Korean airports, Kimhae International Airport is found the most favorable airport as the alternate airport for Kimpo International Airport.

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비접지 배전계통 지락고장 검출 알고리즘 및 프로그램 개발 (Development of Algorithm and Program for the Ground Fault Detection in Ungrounded Distribution Power System)

  • 박소영;신창훈
    • 한국산학기술학회논문지
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    • 제10권10호
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    • pp.2619-2627
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    • 2009
  • 비접지 배전계통에서 전체고장의 약 70%를 차지하는 지락고장 발생시에는 지락전류가 작아 검출이 어렵지만 고장상태로 전원 공급을 지속할 경우 사고 파급 및 기기 소손을 유발할 가능성이 있기 때문에 지락고장 처리는 매우 중요하다. 본 논문에서는 GPT(접지형 계기용 변압기, Ground Potential Transformer)에서 감지하는 영상전압 신호를 이용하여 고장선로를 검출하고, 비상시 연계선로를 이용하여 정전구역을 복구하기 위해 평상시 개폐기가 열려 있는 상태로 배전선로 사이를 연결하는 상시개방점을 이동하며 각 구간을 차례로 분리하면서 GPT 신호의 사라짐 여부를 감시하여 고장구간을 검출하는 방법을 제안한다. 고장구간 탐색 시 전체 정전이 없고, 고장구간 검출과 건전구간 복구가 동시에 가능하며 다양한 형태의 배전계통 구성에 적용 가능하다는 점에서 효율적이다. 본 논문에서 제안하는 고장처리 방법을 프로그램으로 개발하여 베트남 배전자동화 시범사업에 적용함으로써 알고리즘 및 프로그램의 적정성을 검증하였다.

가정간호 사업에 대한 의사, 간호사, 진료관련부서 직원 및 환자의 인식 비교 (A Study on Differences of Opinions on Home Health Care Program among Physicians, Nurses, Non-medical personnel, and Patients.)

  • 김용순;임영신;전춘영;이정자;박지원
    • 대한간호
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    • 제29권2호
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    • pp.48-65
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    • 1990
  • The government has adopted a policy to introduce Home Health Care Program, and has established a three stage plan to implement it. The three stage plan is : First, to amend Article 54 (Nurses for Different Types of Services) of the Regulations for Implementing the Law of Medical Services; Second, to tryout the new system through pilot projects established in public hospitals and clinics; and third, to implement at all hospitals and equivalent medical institutions. In accordance with the plan, the Regulation has been amend and it was promulgated on January 9,1990, thus establishing a legal ground for implementing the policy. Subsequently, however, the Medical Association raised its objection to the policy, causing a delay in moving into the second stage of the plan. Under these circumstances, a study was conducted by collecting and evaluating the opinions of physicians, nurses, non-medical personnel and patients on the need and expected result from the home health care for the purpose of help facilitating the implementation of the new system. As a result of this study, it was revealed that: 1. Except the physicians, absolute majority of all other three groups - nurses, non-medical personnel and patients -gave positive answers to all 11 items related to the need for establishing a program for Home Health Care. Among the physicians, the opinions on the need for the new services were different depending on their field of specialty, and those who have been treating long term patients were more positive in supporting the new system. 2. The respondents in all four groups held very positive view for the effectiveness and the expected result of the program. The composite total of scores for all of 17 items, however, re-veals that the physicians were least positive for the- effectiveness of the new system. The people in all four groups held high expectation on the system on the ground that: it will help continued medical care after the discharge from hospitals; that it will alleviate physical and economic burden of patient's family; that it will offer nursing services at home for the patients who are suffering from chronic disease, for those early discharge from hospital, or those who are without family members to look after the patients at home. 3. Opinions were different between patients( who will receive services) and nurses (who will provide services) on the types of services home visiting nurses should offer. The patients wanted "education on how to take care patients at home", "making arrangement to be admitted into hospital when need arises", "IV injection", "checking blood pressure", and "administering medications." On the other hand, nurses believed that they can offer all 16 types of services except "Controlling pain of patients", 4. For the question of "what types of patients are suitable for Home Health Care Program; " the physicians, the nurses and non-medical personnel all gave high score on the cases of "patients of chronic disease", "patients of old age", "terminal cases", and the "patients who require long-term stay in hospital". 5. On the question of who should control Home Health Care Program, only physicians proposed that it should be done through hospitals, while remaining three groups recommended that it should be done through public institutions such as public health center. 6. On the question of home health care fee, the respondents in all four groups believed that the most desireable way is to charge a fixed amount of visiting fee plus treatment service fee and cost of material. 7. In the case when the Home Health Care Program is to be operated through hospitals, it is recommended that a new section be created in the out-patient department for an exclusive handling of the services, instead of assigning it to an existing section. 8. For the qualification of the nurses for-home visiting, the majority of respondents recommended that they should be "registered nurses who have had clinical experiences and who have attended training courses for home health care". 9. On the question of if the program should be implemented; 74.0% of physicians, 87.5% of non-medical personnel, and 93.0% of nurses surveyed expressed positive support. 10. Among the respondents, 74.5% of -physicians, 81.3% of non-medical personnel and 90.9% of nurses said that they would refer patients' to home health care. 11. To the question addressed to patients if they would take advantage of home health care; 82.7% said they would if the fee is applicable to the Health Insurance, and 86.9% said they would follow advises of physicians in case they were decided for early discharge from hospitals. 12. While 93.5% of nurses surveyed had heard about the Home Health Care Program, only 38.6% of physicians surveyed, 50.9% of non-medical personnel, and 35.7% of patients surveyed had heard about the program. In view of above findings, the following measures are deemed prerequisite for an effective implementation of Home Health Care Program. 1. The fee for home health care to be included in the public health insurance. 2. Clearly define the types and scope of services to be offered in the Home Health Care Program. 3. Develop special programs for training nurses who will be assigned to the Home Health Care Program. 4. Train those nurses by consigning them at hospitals and educational institutions. 5. Government conducts publicity campaign toward the public and the hospitals so that the hospitals support the program and patients take advantage of them. 6. Systematic and effective publicity and educational programs for home heath care must be developed and exercises for the people of medical professions in hospitals as well as patients and their families. 7. Establish and operate pilot projects for home health care, to evaluate and refine their programs.

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