• Journal of the Korea Institute of Information and Communication Engineering
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• v.4 no.2
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• pp.347-356
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• 2000

This paper was studied on influence analysis of Telecommunications Network in Electronic Government. Analysis method was studied of Policy Delphi. The five kinds of telecommunications network influence in Electronic Government is National Information Infrastructure Networt, Local Area Network, Integrated Services Digital Network Public Switched Telephone Network, and Cable TV Network. The five kinds of telecommunications network service influence in Electronic Government is Telecommuting Service, Internet Service, PC Telecommunications Networt Video Conference Service and Electronic Data Interchange Service. The five kinds of telecommunications influence in Electronic Government is as follow: First Telecommuting Service must be Constructed. Second, Public Administration Service must be improved. Third. citizen must be participated in decision making. Fourth, Public Administration duty service must be digitalizing. Fifth, Video Conference Service must be improved.

• 한국디지털정책학회:학술대회논문집
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• 2004.11a
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• pp.233-246
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• 2004

This paper proposes a design of a citizen advisory model under the consideration of the unique characteristics of the government, namely complex structure of goals, predominance by laws, knowledge driven organization, and the good governance objectives. The legal knowledge-based technology is explored with the aims to facilitate citizens in accessing e-government services in five phases: search, intake, decision-making, explanations, and objection and appeal phases. The design of the citizen advisory model consists of four components: specific service advice, customized form fill-in service, decision-making services, and a statement of reasons service. The prototype of the citizen advisory model is illustrated using the Thai Anti Dumping and Countervailing Act 1999 as a legal domain and e-government services example.

• Journal of Distribution Science
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• v.13 no.11
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• pp.101-109
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• 2015

Purpose - A traditional retail market is a place that offers economic opportunity to employees and employers alike it also is a place where the community can meet. The Korean government has invested three trillion won to improve physical and non-physical aspects in traditional retail markets since 2004. However, little research on this has been conducted. We explore this research gap that could lead to theory extension. We analyze consumption behavior with respect to traditional retail markets through an empirical analysis, thus overcoming limits in previous research. We empirically analyze policy effects of traditional retail market projects supported by the Korean government. Research design, data, and methodology - We propose a traditional retail market improvement plan via the relation between cause and effect resulting from the analysis. More specifically, logit analysis was carried out with 1,754 consumers in 16 cities nationwide. In order to analyze consumer consumption behaviors nationwide, the probability was analyzed using a logit model. This research analyzes the link between support and non-support by the Korean government using binary values. The dependent variable is whether Korean government support is implemented; the binomial logistic regression is used as the statistical estimation technique. The object variables are:1 (support) or 0 (nonsupport), and the prediction value is between 1 and 0. As a result of the factor analysis of questions related to attributes of service quality, four factors were extracted: convenience, product, facilities, and service. Results - The results indicate that convenience, product, and facilities have a significant influence on consumer satisfaction in accordance with the government's traditional retail market support. Additionally, the results reveal that convenience, product, facilities, and service all have a significant influence on consumer satisfaction in a traditional retail market's service quality and consumer satisfaction. Finally, the analysis indicates that the highly satisfied traditional retail market customer has a significant influence on revisit intention. Moreover, the results reveal that the highly satisfied traditional retail market customer has a significant influence on recommendation intention. Conclusions - This research focused on consumers nationwide to measure policy effects of traditional retail markets compared to previous research that focused on one traditional retail market or a specific area. We verified the relationship of service quality and customer satisfaction and consumer behavior based on service quality theory. The results indicate that consumer satisfaction of traditional retail markets supported by service quality factors has a significant impact. In a concrete form, the results indicate that these effects are from facility modernization projects and marketing support projects of the Korean government. The results also imply that these facility and management support effects from the Korean government have been consistent. We realize that the Korean government has to selectively support traditional retail markets in major cities and small and medium-sized cities. To that end, the Korean government needs to select a concentration strategy for the revitalization of traditional retail markets.

• Journal of Korea Society of Digital Industry and Information Management
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• v.14 no.3
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• pp.127-144
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• 2018

The differentiation of this study is largely based on the above discussion. First, I would like to examine the main factors that affect the image of the local government's special transport agencies in terms of users and suggest strategic options for promoting the local government's special traffic. Second, a public service approach is very necessary considering the concept of new public transport such as local government special transport, individual use experience and social impact. The purpose of this study is to demonstrate the characteristics of local government special traffic through the five important factors of the service quality which are not capable of objectively measuring the characteristics of the service.

• The Korean Journal of Archival Studies
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• no.5
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• pp.149-177
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• 2002

Metadata is a structured data that makes computer to understand web based data. Types of metadata are Dublin core, ONIX, and EBKS metadata in Korea. Dublin Core is well known among these metadata. Archive is a data, that is the result of ones or groups working process, which is reasonably maintained and stored. These archives are stored and maintained lawfully and suitably for efficient usages for the future. For efficiently managing these grant amount of archive, Finding Aids and Description are needed. Adoption Archives and Records Management system is inevitable in order to maintain organized and efficient data. Metadata helps governments data that is grant to organize in simple way. For maintaining and storing data efficiently, using metadata for Archives and Records Management is essential. Form this report, we will see the examples of using metadata of other country, such as GILS(Government Information Locator Service), AGLS(The Australian Government Locator Service), NZGLS(New Zealand Government Locator Service), Danish Dublin Core and e-GMS(e-Government Metadata Standard) and e-GMF(e-Government Metadata Framework).

• Information Systems Review
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• v.3 no.1
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• pp.47-60
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• 2001

• 한국데이터정보과학회:학술대회논문집
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• 2006.04a
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• pp.87-98
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• 2006

The reform of the information technique is very decisive in reforming effort of the government, and ubiquitous government is a representative example. But a problem in ubiquitous government service is that the efficiency is low. The reason is that the service of ubiquitous government could not be provided with a corresponding service to the inhabitants which is real and actual user. from now on, Gyeongnam province must have the ubiquitous service plan which can be the corresponding to the need of the inhabitants. In this paper we survey a ubiquitous recognition of Gyenongnam inhabitants and analyze the present situation by association rule mining. We can offer a basic data of policy about a ubiquitous service construction of Gyeongnam from the results of this paper.

• The Korean Journal of Archival Studies
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• no.58
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• pp.263-297
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• 2018

Archives of Government-Affiliated Organizations have responsibility for collecting and preserving valuable records produced during the business processes of their work and for actively serving users at the same time. This study applied Quality Function Deployment(QFD) techniques to analyzing user's actual requirements and proposing improvements for the archives service quality of central government agencies. In order to derive the components of the QFD, a survey was conducted among internal users of records centers in six central government agencies, as well as a literature study and interviews with working-level records researcher were also conducted. Afterwards, The House of Quality(HoQ) was constructed based on the user's requirements and technical characteristics derived, and the importance and priority of the recorder service technical characteristics were derived based on it. Based on the results, archives service of central government agencies should focus on improving the usability of records for internal user. Especially, it was confirm that the support for searching, reading and borrowing services should be strengthened.

• Asia pacific journal of information systems
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• v.20 no.1
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• pp.1-31
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• 2010

One of the prominent challenges of e-government identified in developing countries is low level of ICT literacy and skills of e-government users. For those countries at the nascent stage of e-government development, it is crucial to identify and provide e-skills needed from the demand side. However, prior research has mostly focused on the supply side of e-skills, ignoring the consumption side of e-skills. In addition, no user centric approach for e-skills identification and development for e-service consumption, with respect to the stages of e-government development, have been proposed and validated. The purpose of this article is thus to: 1) Identify skills required for e-services utilization by all participants-citizens, public, and private sector employees-involved in G2C, G2B, and G2E e-government relationships respectively; assuming they are consumers of e-government and to 2) Propose and validate an user-centric approach for e-skills identification and development based on stages of e-government utilizing the Delphi method. As a result of the study, a comprehensive list of e-skills (N = 81) was generated. We found that e-skills required for e-service consumption are not merely technical; they include a wide variety of related skills that can be applied to enhancing e-skills. Therefore, the findings can serve as a standard curriculum for training and educating both citizens and government employees in developing countries. Moreover, the findings of this research may also facilitate international organizations in indentifying and measuring citizens' readiness for e-government in terms of e-skills.

• Korean Journal of Social Welfare Studies
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• v.49 no.1
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• pp.29-50
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• 2018

Since 2006, the Korean government has introduced a series of policies to create social service related jobs. Facing the new social risk of Jobless Growth, the newly launched Moon Jae-In administration had no choice but to include job creation in the social service sector as one of the 100 National Tasks for the next five years. The primary purpose of this study is to provide based on the last 10 years' experience a critical analysis of the new government's social service job creation policies. It has been proven that containing budget growth and creating jobs are not compatible goals. The government's control over social service prices has been persistent for the last 10 years serving the purpose of containing social service budget. The author argues that low quality jobs and depressed social service market are the results of such policy. The current problems created by the past policies and a number of new problems that the new government's plan to establish so-called Social Service Corporation might create are discussed, and a set of policy tasks including a social insurance for social services are suggested as alternative solutions for the old and new problems.