• Title/Summary/Keyword: Global e-Services

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Functional Design of Manufacturing Quote Services for Collaboration between Designer and Manufacturer (설계와 제조간 협업을 위한 제조견적서비스의 기능설계)

  • Joo, Jaekoo;Jeong, Buhwan;Ko, Jee-Hoon
    • Journal of Korean Institute of Industrial Engineers
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    • v.34 no.2
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    • pp.255-269
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    • 2008
  • The increasing dynamic and distributed nature of a business and manufacturing environment makes it hard to collaborate between design and manufacturing parties. The seamless collaboration necessitates a manufacturing quote service (MQS) that delivers manufacturing quotes timely for designer's requests. After envisioning a SOA-inherited collaboration framework, the paper details MQS' functionalities, and syntax and semantics of collaboration messages (i.e., RFQ and manufacturing quote). The MQS is implemented as a Web Service so as to be accessible by designers. For each RFQ, the MQS adaptively generates a responding manufacturing quote by using the DPM library and real-time shop status information. The paper also presents an evolution process that shows the whole process of RQF generation from given product design data. The proposed framework enabled partners to exchange engineering data rapidly and adaptively during the dynamic collaboration, and also increased the benefits of distributed and global production.

Some problems of the Electronic Signature and the Electronic Certification (전자서명(電子署名)과 전자인증(電子認證)의 제문제(諸問題))

  • Choi, June-Sun
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.15
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    • pp.211-238
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    • 2001
  • This article discusses and analyses several issues regarding to the Electronic Signature and the Electronic Certification. The objects of the analyse are the each paragraphs of the Korean Electronic Signature Act of 1999 and that of the Korean Electronic Transaction Basic Act of 1999 in comparing to the paragraphs of the Electronic Signatures in Global and National Commerce Act' (E-Sign) of 2000, U.S.A. and that of the Draft UNCITRAL Model Law on Electronic Signature of 2000. The main issues discussed herein are the scope of the electronic signature, the definition of the electronic signature, permission of services to the non-authorized certification service providers, the effect of the electronic signature, the liability of the concerning parties of the electronic signature including liability of the certification service providers, that of the subscribers and that of the relying parties. This paper also discusses the problems of the possibility of issuing the electronic negotiable commercial papers, the validity of the electronic signatures done by electronic agents, the authority certificate, mutual certification of the foreign certification service providers, the permission of the electronic notary service, the problems of the consumer protection and the possibility of issuing electronic insurance policy, etc. The writer concludes by suggesting some measures that will activate the use of electronic signatures under the korean circumstances.

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Effects of Training and Development, Organizational Culture, Job Satisfaction, and Career Development on Employee Retention in Commercial Banks in Bangladesh

  • Md. Atikur, RAHAMAN;Md. Sayed, UDDIN;Wasib Bin, LATIF
    • The Journal of Asian Finance, Economics and Business
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    • v.10 no.2
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    • pp.91-97
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    • 2023
  • In the current era of globalization, financial and banking organizations have been facing ever-growing challenges in the global market regarding retention, customer satisfaction, commitment, engagement, proper services, and the belief of their employees. Employees are regarded as an enormous asset for every organization that plays an important role in achieving the vision of the company. The objective of this study is to explore the determinants of bank employee retention and its impact on an organization in the context of Bangladesh. In terms of research purpose, non-probability convenience sampling has been used in this study, and the targeted population was the commercial bank employees of Bangladesh. In terms of data collection, the researchers have used the adopted questionnaires from previous studies. In this study, the total sample size was 180, and a questionnaire was sent to the respondents through e-mails. For analyzing the collected data, SPSS 26.0 version has been used to test the study model and the proposed hypotheses. This study shows that there were four independent variables training and development, organizational culture, job satisfaction, and career development have a positive and significant impact on employee retention. So, the bank management should organize the retention program for the welfare of the employees.

On the Inflation and its Modifications in the Era of Global Pandemic: The Case of Some ADB Countries

  • CHARAIA, Vakhtang;PAPAVA, Vladimer
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.8
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    • pp.7-17
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    • 2022
  • The article discusses the problems caused by inflation in the developing Asia-Pacific region during the time of the worldwide pandemic and suggests innovative solutions to the problem. The reality is that some of the commodity groups from the consumer basket (e.g., non-seasonal fruits, electronics, furniture, hotel, and restaurant services, etc.) fail to reflect the needs of the low-income earners, which make the majority in developing countries. At the same time, the inflation targeting regime has become outdated and not reliable, because of uncontrolled exogenic factors (imported inflation, fluctuation in oil prices, supply chain disruption, Russia-Ukraine war, etc.) prevailing on endogenic factors and thus making it impossible to control the price stability, especially in developing countries. Since, the old-fashioned inflation index and inflation targeting mechanisms regrettably fail to fully reflect both the society and governmental/central banks' expectations, based on which we first should have better care and second create better policies; we propose to use a combination of already well-known indexes and policies, with the new statistical indicators, which reflects price fluctuations on the medication, utilities, and nutrition.

SUSTAINABILITY SOLUTIONS USING TRENCHLESS TECHNOLOGIES IN URBAN UNDERGROUND INFRASTRUCTURE DEVELOPMENT

  • Dae-Hyun (Dan) Koo;Samuel Ariaratnam
    • International conference on construction engineering and project management
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    • 2013.01a
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    • pp.367-374
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    • 2013
  • Underground infrastructure systems provide essential public services and goods through buried structures including water and sewer, gas and petroleum, power and communication pipelines. The majority of existing underground infrastructure systems was installed in green field areas prior to development of complex urban built environments. Currently, there is a global trend to escalate major demand for underground infrastructure system renewal and new installation while minimizing disruption and maintaining functions of existing superstructures. Therefore, Engineers and utility owners are rigorously seeking technologies that minimize environmental, social, and economic impact during the renewal and installation process. Trenchless technologies have proven to be socially less disruptive, more environmentally friendly, energy conservative and economically viable alternative methods. All of those benefits are adequate to enhance overall sustainability. This paper describes effective sustainable solutions using trenchless technologies. Sustainability is assessed by a comparison between conventional open cut and trenchless technology methods. Sustainability analysis is based on a broad perspective combining the three main aspects of sustainability: economic; environmental; and social. Economic includes construction cost, benefit, and social cost analysis. Environmental includes emission estimation and environmental quality impact study. Social includes various social impacts on an urban area. This paper summarizes sustainable trenchless technology solutions and presents a sustainable construction method selection process in a proposed framework to be used in urban underground infrastructure capital improvement projects.

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Influence of JD Platform Return Reverse Logistics Service Quality on Customers' Repurchase Intention

  • Jiali PENG;Xinyu CHANG;Han ZHANG;Aocheng WU
    • The Journal of Industrial Distribution & Business
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    • v.15 no.7
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    • pp.1-9
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    • 2024
  • Purpose: This research adopts the SERVQUAL and LSQ frameworks to examine the correlation between return reverse logistics service quality of the JD platform and customer satisfaction, as well as the linkage between consumer satisfaction and repurchase intention. Research design, data and methodology: A comprehensive literature review on both domestic and international logistics service quality has been conducted. Considering the unique aspects of JD's return reverse logistics services, an evaluation framework with 5 dimensions and 21 indicators is formulated, including communication, information, return process, empathy, and convenience. A conceptual model exploring the influence of JD's reverse logistics service quality on customer repurchase intention is developed, proposing six hypotheses. For this investigation, 358 valid questionnaires were collected, processed, and analyzed using SPSS 22.0. The structural equation modeling was conducted and validated through AMOS 21.0 software. Results: Following a thorough analysis of data, it reveals that: (1) Information quality, return process quality, and empathy significantly enhance customer satisfaction. (2) Customer satisfaction positively impacts repurchase intention. Conclusion: Based on these findings, three strategic recommendations are offered for e-commerce platforms with in-house logistics systems. The research also discusses limitations and future research directions.

Assessment of Noah land surface model-based soil moisture using GRACE-observed TWSA and TWSC (GRACE 관측 TWSA와 TWSC를 활용한 Noah 지면모형기반 토양수분 평가)

  • Chun, Jong Ahn;Kim, Seon Tae;Lee, Woo-Seop;Kim, Daeha
    • Journal of Korea Water Resources Association
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    • v.53 no.4
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    • pp.285-291
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    • 2020
  • The Noah 3.3 Land Surface Model (LSM) was used to estimate the global soil moisture in this study and these soil moisture datasets were assessed against satellite-based and reanalysis soil moisture products. The Noah 3.3 LSM simulated soil moistures in four soil layers and root-zone soil moistures defined as a depth-weighted average in the first three soil layers (i.e., up to 1.0 m deep). The Noah LSM soil moisture products were then compared with a satellite-based soil moisture dataset (European Space Agency Climate Change Initiatives (ESA CCI) SM v04.4) and reanalysis soil moisture datasets (ERA-interim). In addition, the five major basins (Yangtze, Mekong, Mississippi, Murray-Darling, Amazon) were selected for the assesment with the Gravity Recovery and Climate Experiment (GRACE)-based Total Water Storage Anomaly (TWSA) and TWS Change (TWSC). The results revealed that high anomaly correlations were found in most of the Asia-Pacific regions including East Asia, South Asia, Australia, and Noth and South America. While the anomaly correlations in the Murray-Darling basin were somewhat low, relatively higher anomaly correlations in the other basins were found. It is concluded that this study can be useful for the development of soil moisture based drought indices and subsequently can be helpful to reduce damages from drought by timely providing an efficacious strategy.

The Role of Bank Payment Obligation under SWIFTNet's Trade Service Utility (SWIFTNet TSU BPO의 역할)

  • Lee, Bong-Soo
    • International Commerce and Information Review
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    • v.17 no.2
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    • pp.3-18
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    • 2015
  • This thesis examines the performance and improvement strategy of SWIFTNet TSU's BPO for computerization and suggests the following results: First, the URBPO should be legally complemented, and the SWIFT and banks need to keep improving the systems to meet trade parties' diverse needs. Second, the SWIFTNet TSU's BPO should have an institutionally unified sharing platform with security, stability and convenience. In other words, it is needed to develop services which meet e-payment paradigm and international and regional environments through continued analysis on market changes and flow. Third, in order for the SWIFTNet TSU BPO to evolve into a perfect global system, there should be an innovative payment solution which can meet all trade parties all over the world. For this, technology standardization for a worldwide e-trade payment system is essential. Lastly, based on the results derived from this study, an analysis framework with which more diverse and practical environmental variables can be analyzed should be developed.

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Analysis of Hotel Customer Complaint and Recovery Strategy Using Critical Incident Technique (결정적 사건기법을 이용한 호텔 고객불평과 복구전략 분석)

  • Yoon, Sung-Wook;Seo, Mi-Ok
    • Journal of Global Scholars of Marketing Science
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    • v.15 no.1
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    • pp.61-79
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    • 2005
  • A critical incident technique(CIT) was employed to show the results of empirical findings regarding hotel services. The major purpose of this study was to describe and analyze service failures from the customers' point of view and thus suggest strategic implications for hotel service providers. Four-hundred sixteen service failure anecdotes from hotel customers were classified using Hoffman et al.'s(1995) approach. The CIT data showed the three major categories and eleven sub-categories and revealed that, in general, tangible recovery(e.g., upgrade, free meal, discount) was more effective than intangible one(e.g., explanation, canned apology, manager's apology). Interestingly, however, sincere apology seemed to be a better recovery strategy than other types of tangible recovery. Furthermore, the results showed that severity of service failure had its own impact on customers' perception regarding hotel's service recovery efforts. In particular, irrespective of service recovery, severity of service problem was negatively related to intention to repurchase. Managerial implications and future research agenda was also discussed.

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A Regulatory Analysis on the Reverse Discrimination against Korean Domestic Businesses in relation to the Data Protection and Regulatory Improvement Orientation (개인정보 관련 국내기업의 역차별 상황에 관한 규제 분석과 개선방안에 관한 연구)

  • Lee, Inho;Kim, Seo-An
    • The Journal of Society for e-Business Studies
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    • v.25 no.4
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    • pp.1-14
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    • 2020
  • IT businesses in Korea have relatively strong regulations. While providing the same service, domestic businesses are in a situation of 'reverse discrimination of regulations' as they are less competitive than global IT companies in accordance with the application of the personal information protection legislation in Korea. In this paper, Personal Information Protection legislation was classified and laws of major countries were analyzed in comparative ways. It also compared and analyzed the "private policy" presented by representative Internet sites (Naver, Daum, Google, Facebook) that provide services to users in Korea. We also proposed three aspects of legislation improvement to address reverse discrimination.