• 한국정보시스템학회지:정보시스템연구
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• 제31권2호
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• pp.111-136
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• 2022

Purpose The purpose of this study is to examine the effect that insecurity and autonomy of platform work have an influence on work-life balance and psychological well-being in an era of platform economy based on two characteristics of online platform work and self-determination theory. Design/methodology/approach This study suggested the structural equation model integrating two antecedents, insecurity and autonomy, work-life balance, and psychological well-being and proposed five hypotheses driven from the research model. A total of 334 valid samples were collected from platform workers by employing questionnaire including 24 question items of four constructs. Findings Three hypotheses were supported and one hypothesis was not supported at the significance level of 0.05. Insecurity of platform work has a negative influence on work-life balance at the significance level of 0.01, whereas insecurity of platform work has no a significant influence on psychological well-being. Autonomy of platform work has a positive influence on both work-life balance and psychological well-being at the significance level of 0.01. Work-life balance has a positive impact on psychological well-being at the significance level of 0.001. Insecurity have an influence on psychological well-being indirectly through mediation of work-life balance. Implications for academicians and practitioners were suggested.

• 한국프랜차이즈경영연구
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• 제12권4호
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• pp.41-54
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• 2021

Purpose: Delivery food orders are on the rise due to the COVID 19 pandemic. Many customers are ordering food through delivery apps rather than visiting restaurants to eat out. Delivery application platforms are growing due to the development of O2O. Most of the people who provide gig worker for delivery applications are rider. Rider provides labor on their own terms and have more work flexibility and autonomy than ordinary workers. Trust can be transferred from a well-known entity to an unknown entity. From the customer's point of view of using the delivery application, trust can be seen through the third-party trust of the delivery application platform-rider-customer. Therefore, this study intends to investigate the effect on delivery application trust and rider trust through the well-known characteristics of delivery applications. Research design, data, and methodology: This study was conducted on Korean consumers over 20 years of age who have ordered food through a delivery application for the past month. After educating 5 investigators about the purpose of this study, 60 copies of the survey were conducted per person. During the investigation period, from September 2 to September 26, 2021, 322 copies were collected over 25 days. Among the collected questionnaires, 37 were excluded from insincere or partially unanswered, and 285 were used for analysis. In addition, the collected data were analyzed using SPSS 25.0 and AMOS 25.0. Result: As a result of the study, convenience, price, and variety of restaurants were found to have a significant positive (+) effect on app trust, but design did not have a significant effect on app trust. Also, it was found that convenience had a significant positive (+) effect on trust in rider, but design, price, and variety of restaurants did not have a significant effect. App trust was found to have a significant positive (+) effect on rider trust and intention to use, and it was found to have a significant positive (+) effect on rider trust and intention to use. Conclusions: First, this study established a structural framework between delivery application characteristics-delivery-app trust-rider trust-intention to use. Second, in this study, it was found that customer trust in well-known delivery applications was transferred to less-known rider trust. Third, the delivery application should increase the convenience of use. Fourth, delivery application should set the delivery fee appropriately. Fifth, delivery application must continuously train the rider.

• 한국콘텐츠학회논문지
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• 제22권9호
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• pp.217-233
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• 2022

본 연구는 청년들의 자기고용 특성과 인식 그리고 자기고용 선택에 영향을 미치는 요인이 무엇인가를 분석하여 활성화 방안을 도출하는 목적으로 수행하였다. 이를 위해 그간 이뤄진 자기고용에 대한 논의와 종사자 규모를 검토하고, 서울과 경기지역 청년을 대상으로 실태조사한 자료를 토대로 자기고용 청년의 특성, 결정요인 그리고 애로사항 등을 분석하였다. 분석을 통해 제시된 활성화 방안은 먼저, 정부, 지자체, 학교 모두가 청년 취업 문제 해결을 위해 적성과 역량에 기반하여 아이디어 개발, 제작, 판매 등의 실무에서 경험을 쌓을 수 있도록 프로그램을 강화하여 자기고용에 대한 청년들의 관심을 증진시키면서 실현 가능성도 높여야 할 것이다. 다음으로는 기술기반 창업에 대한 지원에 비해 지식, 제조, 유통 분야의 경우 지원을 받고 싶어도 적합한 프로그램이 없으며 청년층 대다수가 종사하고 있는 프리랜서에 대한 지원은 거의 전무한 것으로 파악되었다. 따라서, 청년층이 지닌 다양성이 자기고용에서도 발현될 수 있도록 IT에 편중된 지원사업을 다각화할 필요가 있다. 끝으로, 기업가 정신이 자기고용에 중요한 영향을 주고 있는 것으로 나타났다. 하지만, 우리나라 청소년들은 기업가 정신이 무엇인지 잘 모르며 교육을 받은 경험이 없는 것으로 나타나, 정규교육과정에서 기업가정신을 함양하고 창조적 아이디어와 실행력을 갖춘 청년 리더를 양성할 수 있는 문화적 토대 마련에 힘을 기울여야 한다.