• 제목/요약/키워드: General Manager Leadership

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외식업체 관리자의 경쟁가치 리더십이 종사원의 직무만족 및 이직의사에 미치는 영향 (Impact of General Manager Competing Values Leadership on Employee Job Satisfaction and Turnover Intention in the Restaurant Industry)

  • 윤지영
    • 한국식생활문화학회지
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    • 제24권6호
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    • pp.702-710
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    • 2009
  • The purpose of this study was to identify the competing values leadership of restaurant general managers and to investigate the impact of their competing values leadership on employee job satisfaction and turnover intention. A sample of full-time restaurant employees (n=360, 36% response) completed an e-mail survey. The results showed that among the eight sub-dimensions of competing values leadership roles, the monitor (4.04), producer (4.01), and director (3.99) roles were perceived as the most frequently used leadership styles of managers compared to broker (3.78), innovator (3.83), and mentor (3.91) roles (p <0.001). Additional T-test results suggested that an employees' gender had an influence on how he/she perceived the leadership style of their manager. Male employees were more likely to perceive that the director and mentor roles (4.19) were performed very well by their managers, while female employees perceived that their managers concentrated more on monitor (3.98) and producer (3.96) roles rather than on broker (3.73) and innovator (3.79) roles (p<0.05). It was found that manager competing values leadership had a significant correlation with employee job satisfaction, and the mentor, coordinator, and innovator manager roles explained the relationship with 42.1% based on multiple regression analysis (p<0.001). In further findings, the manager competing values leadership roles had an effect on employee turnover intention. The results of the data were as follows: mentor and facilitator roles promoted a decrease in employee turnover intention and the director role caused employee turnover intention to increase. Ultimately, this study will be useful for restaurant managers to guide the application of appropriate competing values leadership roles in order to strengthen employee job satisfaction and to reduce turnover intention.

종합병원 간호사의 간호관리자 리더십 유형 인식과 근거기반실무 적용의도와의 관계: 혁신행동의 매개효과 (Mediating Effect of Innovative Behavior on the Relationship between Awareness of Nursing Manager's Leadership type in General Hospital Nurses and Future Use of Evidence-based Practice)

  • 조향순;김윤희;김효연
    • 한국융합학회논문지
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    • 제10권11호
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    • pp.511-521
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    • 2019
  • 본 연구는 간호관리자의 리더십과 종합병원 간호사의 근거기반실무 적용의도와의 관계에서 혁신행동의 매개효과를 확인하기 위해 시행되었다. 본 연구대상으로 500병상 이상 종합병원에 근무하는 간호사 183명을 임의 표집하였다. 간호관리자의 변혁적 리더십은 간호사의 혁신행동, 근거기반실무 적용의도와 유의한 양의 상관관계가 있었다. 간호관리자의 변혁적 리더십과 간호사의 근거기반실무 적용의도간의 관계에서 혁신행동이 부분매개효과가 있었다. 간호사의 근거기반실무 적용의도를 높이기 위해서 조직차원에서 간호 관리자의 변혁적 리더십을 개발하고 향상시켜 간호사의 혁신행동에 긍정적인 영향이 연결될 수 있도록 다양한 제도와 교육프로그램을 개발할 필요가 있다.

일선 간호관리자의 리더쉽 프로그램 요구 조사 (A Study of Leadership Training Program Demands of First-Line Nurse Managers in University Hospitals)

  • 고명숙
    • 대한간호
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    • 제37권1호
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    • pp.107-115
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    • 1998
  • There is an important concern regarding the First-line nurse manager's leadership because of the recognition that effectiveness of Leadership in this position results in benefits for the whole health care organization. So knowledge and practice of effective leadership behavior are now more essential to nursing than ever before. First-line Nurse Managers must be effective leaders to meet today's challenge because staff nurse, patient are affected by them. So the purpose of this study was to identify and to analyse the need for Leadership program of First-Line nurse managers in university hospitals. There were three major purposes of this study. First, identify First-line nurse managers general characteristic, second, identify their experience of leadership training, third, identify and analysis their demands for leadership training program. The subjects for this study was 167 First-line nurse manager randomly from 18 university hospitals in Korea. The data were collected through questionnaires from Oct. 13th to Nov. 20th, 1997, data was analysed using frequencies and percentages. Especially the steps of analysis of descriptions were as follows: Initial analysis centered on the identification of the demands of first-line nurse managers. Later analysis collapsed the demands into broad categories. From the collect data, 283 demands of first-line nurse managers were identified. These demands were then sorted into 3 broad categories that included : Self development as first-line nurse managers, relationship with others, and practice. The result of the study were as follows ; 1) Most of nurse managers(79.6%) had leadership training course and had good experience to improve self leadership. 2) Their demands of leadership training course are as follows First, for self as first-line nurse managers, they want to learn leadership theory, identify their leadership style and then develop their leadership skill. Second, for others as first-line nurse managers, they want to improve their communication skill, empowering others, relationship with others. Third, for patients as first-line nurse managers, improve their knowledge of practice. From the above finding, this study can be suggested the following; 1. Develope a leadership training course to improve first- line nurse manager's leadership skill according to their demands, so they will be better able to lead staff nurses for organization purposes. 2. When develope leadership training program, it must be contained the factors which first-line nurse managers want to learn.

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정보기술을 바탕으로 한 지도력의 역할에 관한 연구 (A Study on Leadership Roles Based on Information Technology)

  • 조석환
    • 정보학연구
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    • 제4권3호
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    • pp.35-48
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    • 2001
  • 정보기술을 바탕으로 한 지도력의 역할은 지난 10년에 걸쳐서 많은 변화를 가져왔다. 이러한 변화에도 불구하고 최근에 정보기술이 지도력에 미치는 영향에 관한 경험적인 연구가 거의 되지 않고 있는 실정이다. 본 연구에서는 지도력에 있어서 정보를 제공하는 역할과 결정을 내릴 수 있는 역할 그리고 각 개인간의 역할과 같은 일반적인 지도력에 관련된 역할을 중심으로 하였다. 또한 직무의 특성별로 기획입안자, 직무 개선자, 연구개발 책임자, 마케팅 책임자, 관리자 및 운영 전략가 등과 같은 분야에서 근무하고 있는 지도자들의 지도력에 미치는 영향을 조사하였다. 정보기술을 사용하는 정보시스템 관리자들은 개인간의 지도력의 역할범위에 따라 그 미치는 영향이 다를 수 있으며 정보시스템이 현재의 위치에서 시간이 지남에 따라 부정적인 영향을 미칠 수도 있지만 변화를 추구하는 지도자의 역할에 있어서는 시간이 흐름에 따라 정보기술 사용의 범위와 전략적 책임의 범위 및 기업과 조직의 수익에 지대한 영향을 미칠 것으로 사료된다. 비록 일반적인 지도력의 역할에 관해서는 그 중요성이 지금까지 연구한 바는 있지만 정보시스템 기술이 지도력에 미치는 영향에 관한 체계적인 연구는 아직 미흡하므로 이 분야에 대해서 연구 조사를 중심으로 하였다.

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호텔 총지배인리더십의 종사원 관리에 관한 중요도 분석 - 서울 특 2급 호텔을 중심으로 - (An Analysis on Correlation of General Manager's Leadership of Hotel Employees - Based on Seoul's 2nd Deluxe Hotel -)

  • 남택영
    • 한국콘텐츠학회논문지
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    • 제8권10호
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    • pp.287-300
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    • 2008
  • 본 연구는 호텔기업에 새로운 이미지를 창출하고, 호텔상품 및 서비스의 품질개선을 주도하여 고객에게 더 나은 가치를 제공하고, 호텔 가치를 증대시키는 요인으로 적정한 호텔종사원관리에 대한 바람직한 총지배인의 발전적 리더십이 형성되고 작용되어야 한다는 것이다. 하부조직구성원이 창조적이면서 동의할 수 있을 가치와 도덕이 뒷받침된 인간의 가치 존중에 바탕을 둔 새로운 총지배인 리더십을 원하는 것이다. 분석결과 효율적 경영실천을 위한 아래로부터의 커뮤니케이션 및 직무이해, 창조적인 종사원 직무환경, 경쟁력 있는 종사원 임금, 발전적인 종사원 권한위임 요인들과 표출된 세부항목들을 새로이 인식하고 결집시켜 호텔종사원 관리적 새로운 기업문화의 틀을 실행해 나가야 할 것이다.

Subjectivity of Leadership Behavior for Nurse Manager in Hospital

  • Kim, Moon-Sil;Han, Su-Jeong;Kim, Jung-A
    • 대한간호학회지
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    • 제29권5호
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    • pp.1072-1086
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    • 1999
  • This study has been attempted using the Q methodology to clarify leader type of nurse managers that head nurses and general nurses recognize, and to clarify its relative relation. Sixty-three statements were extracted through interviews with general and professional people interested in the subject of nurse leaders to extract the Q population. A total of 314 Q population was formed added with 251 questions extracted from related documents. Final 32 Q samples were selected by reorganization of 314 Q population after reexamining statements through inquiry of 1 professor of the nurse department, 2 students in course of nurse science masters degree and 2 students in course of doctoral degree. The P sample selection standard of this study were 25 nurses and 30 head nurses. Examination subjects themselves filled out 32 statements classified in a measure of 9 points from agreeable items to disagreeable items. Principal component factors were analyzed using the QUANL pc program after grading the contents of the P sample. Nurses recognizing subjective structure for leader behaviors of nurse manager were analyzed to be 3 factors: vision presentation type, self-capability consideration type, relationship consideration type, and head nurses recognizing subjective structure were analyzed to be 2 types: task pursuit leader type, and concord pursuit type. Nursing manager's leader behavior, expected by staff nurse are more complex and higher level which may combined with task pursuit leader type in concord pursuit leader of head nurse. Also according to Horsey and Blanchard theory(1977), the effectiveness of leadership becomes to be larger as the accordance rate between the behaviors of nurse leaders and followers reaction increase Two suggestions have been made based on the conclusion. 1. Studies on creating strategies in relation to development, management, selection of nurse leaders should be made based on this study. 2. There is a need for relative study of production and degree of similarity of leadership types based on this study.

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호텔 총지배인리더십의 종사원 관리에 관한 중요도 분석 (A Study on correlation of General manager's leadership of Hotel employees)

  • 남택영
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2008년도 춘계 종합학술대회 논문집
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    • pp.314-323
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    • 2008
  • 본 연구는 호텔기업에 새로운 이미지를 창출하고, 호텔상품 및 서비스의 품질개선을 주도하여 고객에게 더 나은 가치를 제공하고, 호텔 가치를 증대시키는 요인으로 적정한 호텔종사원관리에 대한 바람직한 총지배인의 발전적 리더십이 형성되고 작용되어야 한다는 것이다. 하부조직구성원이 창조적이면서 동의할 수 있을 가치와 도덕이 뒷받침된 인간의 가치 존중에 바탕을 둔 새로운 총지배인 리더십을 원하는 것이다. 분석결과 효율적 경영실천을 위한 아래로부터의 커뮤니케이션 및 직무이해, 창조적인 종사원 직무환경, 경쟁력 있는 종사원 임금, 발전적인 종사원 권한위임 요인들과 표출된 세부항목들을 새로이 인식하고 결집시켜 호텔종사원 관리적 새로운 기업문화의 틀을 실행해 나가야 할 것이다.

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병원간호사의 type D 성격, 소진, 간호근무환경이 재직의도에 미치는 영향 (The Influences of Type D Personality, Burnout and Work Environment on Nurses' Intention to Stay in the Hospitals)

  • 김숙영;서연옥
    • 동서간호학연구지
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    • 제24권2호
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    • pp.163-170
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    • 2018
  • Purpose: The purpose of this study was to identify the influences of type D personality, burnout and work environment on nurses' intention to stay at the hospitals among nurses. Methods: A cross-sectional descriptive design was used. Participants were 135 nurses working at general hospitals. Data were collected using self-report questionnaires. Data were analyzed using the SPSS/WIN 23.0 program for descriptive statistics, independent t-test, ANOVA, $Scheff{\acute{e}}$ test, Pearson's correlation, and hierarchical multiple regression. Results: The score of nurses' intention to stay was 4.78. 39.3% of participants were classified as type D personality group. The scores of burnout and work environment were 2.92 and 2.39, respectively. Intention to stay was negatively correlated with burnout and positively correlated with nurse participation in hospital affairs, nursing foundations for quality of care, nurse manager ability, leadership, and support of nurses, staffing and resource adequacy. Burnout and manager ability, leadership, and support for nurses explained 46.0% of variance of nurses' intention to stay in the hospitals. Conclusion: The results of the study indicate that nursing intervention programs for increasing intention to stay for nurses should include strategies for decreasing the burnout and increasing manager ability, leadership, and support for nurses.

일 종합병원 간호사의 지각된 간호조직특성과 직무만족 (Nursing Organizational Characteristics and Job Satisfaction of Nurses in a general hospital)

  • 박성애;이은주;김정희
    • 간호행정학회지
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    • 제6권3호
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    • pp.347-356
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    • 2000
  • The purpose of this study was to identify the relationship between the nursing organizational characteristics and job satisfaction. Subjects were 362 nurses at a general hospital in Seoul. Data were collected from November 1, 1999 to November 31, 1999 with the structured questionnaires and analyzed by $SPSS-PC^+$ 8.0 for descriptive statistics, ANOVA, Pearson correlation, and stepwise multiple regression. The results were as follows; 1. The average score of the nursing organizational characteristics was 3.7. The score of head nurse's leadership was highest and supervisor's was lowest. The average score of the job satisfaction was 3.1 and was similar to the results of other studies. 2. Being regarded to the nursing organizational characteristics and job satisfaction by general demographic variables, The head nurse's leadership, the supervisor's leadership and interaction, and the overall nursing organizational characteristics showed significant differences by year of career, position status, and service-department(p<.1, p<.05). The job satisfaction showed significant difference by position status(p<.01). 3. There were correlations between the nursing organizational characteristics and job satisfaction(r=0.358-0.815). 4. The most important variable in the job satisfaction was 'organizational climate' and it was explained 32.0% out of the total variance of job satisfaction and 'all of nursing organizational characteristic factors' explained 47.5%. According to the results of this study, the suggestions were as follow: 1. To improve nurses' job satisfaction, the strategy for the development of the cooperative nursing organizational climate and for the strengthening of 'the nursing manager's leadership and interaction' in the nursing department are necessary. It should to be considered the differences in the nursing organizational characteristics and job satisfaction by nursing manager and staff nurses. 2. Further study needed to analysis the organizational climate for the management of the nursing organization. Also it is necessary for further investigation regarding to the relationship between the nursing organizational characteristics and job satisfaction of pre and post-organizational change.

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간호 관리자의 변혁적, 거래적 리더십과 관련변인과의 관계 (The Relationship Between Leadership Styles of Nurse Managers and Related Variables)

  • 최정;하나선
    • 간호행정학회지
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    • 제7권2호
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    • pp.223-235
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    • 2001
  • The Purpose of this study was to identify the relationship between leadership style of nurse managers and related variables and to provide the basic data for developing strategies of transformational, transactional leadership study. The subjects were 300 nurses and 10 head nurses were working at the 2 general hospitals in seoul. The data were collected from July 6 to July 14, 2001 by the structured questionnaires. For data analysis, descriptive statistics, Pearson correlation coefficient, and stepwise multiple regression with SAS package were used. The results of this study were as follows : 1. The score of the nurse managers' transformational leadership perceived by surbodinates' were higher than that of the nurse managers' transactional leadership. Among 5 subdimensions of the leadership styles perceived by surbodinates', the scores of 'charisma' and 'intellectual stimulation' were highest and 'management by exception' were lowest. 2. 'charisma' 'intellectual stimulation', 'individual consideration' and 'contingent reward' were positively related to all of variables except 'turnover intention'. 'Management by exception' was negatively related to all of variables and was positively related to 'turnover intention'. 3. As a result of regression analysis, leadership styles effect on 'leadership effectiveness', 'turnover intention', 'job satisfaction', 'empowerment', 'organizational commitment', 'autonomy', 'job involvement' in turn. The determinants of 'job satisfaction', 'autonomy', 'leadership effectiveness' were 'charisma' of transformational leadership and the determinants of 'organizational commitment', 'job involvement', 'empowerment' were 'intellectual stimulation' of transformational leadership.

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