• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 한국정보통신학회 2016년도 추계학술대회
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• pp.139-141
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• 2016

With the introduction of national standards (KS) for call centers, customers are expected to have access to better-quality services in the future. The purpose of this study is to evaluate the relative importance of certification criteria for call center services using the Fuzzy AHP(Analytic Hierarchy Process) approach. Fuzzy AHP is the combination of the fuzzy set theory and AHP to deal with the uncertainty or ambiguousness of the decision-making process. The evaluation method proposed in this study can be applied to the KS services certification promoted by government.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제4권2호
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• pp.138-153
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• 2010

The interactions between people who do not know each other have been greatly increased with the on-going increase of people's cyberspace activities. In this situation, there exist potential risk factors such as the possibility of fraud, so we need a method to reduce or eliminate those risk factors. Concerning this necessity, rating systems are widely used, and many trust metrics calculated from rate values that people give to each other are proposed to help them make decisions. However, the trust metrics decrease the accuracy, and this is caused by the different rating scales and ranges of each person. So, we propose a fuzzy adjustment method to solve this problem. It is possible to catch the exact meaning of the trust value that each person selects through applying fuzzy sets, which improve the accuracy of the trust metric calculated from the trust values. We have applied our fuzzy adjustment method to the TidalTrust algorithm, a representative algorithm for calculating the local scalar trust metric, and we performed an experimental evaluation with four data sets and three evaluation methods.

• Journal of the Korea Safety Management & Science
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• 제10권1호
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• pp.91-105
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• 2008

Nowadays, circulation industry is taking charge of important role in improvement of competitive power on the manufacturing industry and public welfare increase of consumer, price stabilization, employment creation and so on. A lot of research have been progressing for formation of total circulation complex, but decision making for selection of location on some facility is only calculated the optimum value when correct data values are inserted. However, a lot of decision making is accomplished in situation that have little knowledge of objective and constraints and as real world is also evaluated inclusive of analyst's subjectivity about variable, indefinite and fuzzy part, so it is decreasing a reliability on evaluation result and complicating objective evaluation on various effect and negative impact. Accordingly, from under like this situation, this study is to develop location decision model of circulation complex using fuzzy theory from the intention for the most reasonable decision making in fuzzy situation based on decision making problem on conventional location and size decision that did to be satisfactory constraints necessarily.

• Journal of the Korean Society of Marine Environment & Safety
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• 제9권1호
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• pp.65-72
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• 2003

The prevention of marine accidents has been a major topic in marine society and various policies and countermeasures have been developed, applied to the industries. In order to improve the navigational safety level in the coastal waterways, the navigational safety level must be evaluated from the mariner's perception of safety. So far as human beings are concerned, there are many types of fuzziness in the evaluation of navigational safety level. In order to reflect these fuzziness on this evaluation, this paper introduces the fuzzy integral suggested by Choquet to represent the fuzziness in the evaluation process. This paper aims to develop the method for this evaluation from the viewpoint of mariner's operational stress using the fuzzy measure and Choquet integral. In this paper, Korean coastal area is divided into 8 sectors and evaluated the priority for the needs of coastal VTS and navigational aids. The results are found in the order named Mokpo, Yosu, Pohang, Inchon, Busan, Geoje, Gunsan, Donghae coastal area.

• Proceedings of KOSOMES biannual meeting
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• 해양환경안전학회 2004년도 추계학술발표회
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• pp.69-75
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• 2004

The prevention of marine accidents has been a major topic in marine society and various policies and countermeasures have been developed, applied to the industries. The coastal VIS and navigational aids are considered as one of the effective methods to promote marine safety but they need relatively huge amount of budgets to build Thus prior to establishing these coastal VIS and navigational aids, it should be evaluated the navigational risk level in the coastal waterways from the Environmental Stress. So far as human beings are concerned, there are many types of fuzziness in the evaluation of navigational safety level. In order to reflect these fuzziness on this evaluation, this paper introduces the fuzzy integral suggested by Choquet to represent the fuzziness in the evaluation process. This paper aims to develop the method for this evaluation from the viewpoint of mariner's operational stress using the fuzzy logic and Choquet integral. In this paper, Korean coastal area is divided into 8 sectors and evaluated the priority for the needs of coastal VIS and navigational aids.

• Journal of Navigation and Port Research
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• 제28권5호
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• pp.395-403
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• 2004

The prevention of marine accidents has been a major topic in marine society and various policies and countermeasures have been developed, applied to the industries. The coastal VTS and navigational aids are considered as one of the effective methods to promote marine safety but they need relatively huge amount of budgets to build Thus prior to establishing these coastal VTS and navigational aids, it should be evaluated the navigational safety level in the coastal waterways from the Environmental Stress. So far as human beings are concerned, there are many types of fuzziness in the evaluation of navigational safety level. In order to reflect these fuzziness on this evaluation, this paper introduces the fuzzy integral suggested by Choquet to represent the fuzziness in the evaluation process. This paper aims to develop the method for this evaluation from the viewpoint of mariner's operational stress using the fuzzy measure and Choquet integral. In this paper, Korean coastal area is divided into 8 sectors and evaluated the priority for the needs of coastal VTS and navigational aids.

• Journal of the Korean Society of Marine Environment & Safety
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• 제12권1호
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• pp.53-59
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• 2006

The prevention of marine accidents has been a major topic in marine society and various policies and countermeasures have been developed, applied to the industries. The coastal VTS and navigational aids are considered a, one of the effective methods to promote marine safety but they need relatively huge amount of budgets to build. Thus prior to establishing these coastal VTS and navigational aids, it should be evaluated the navigational risk level in the coastal waterways from the Environmental Stress. So far as human beings are concerned, there are many types of fuzziness in the evaluation of navigational safety level. In order to reflect these fuzziness on this evaluation, this paper introduces the fuzzy integral suggested by Choquet to represent the fuzziness in the evaluation process. This paper aims to develop the method for this evaluation from the viewpoint of mariner's operational stress using the fuzzy logic and Choquet integral. In this paper, Korean coastal area is divided into 8 sectors and evaluated the priority for the needs of coastal VTS and navigational aids.

• Journal of Korean Society of Transportation
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• 제22권7호
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• pp.49-59
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• 2004

In order to be a hub-port in Northeast Asia, current China government has intensively invested in port development. Further, this development Project is significantly big scale, compared with those projects which Korea and Japan have. Thus, China is beginning to threaten Korean ports, especially Busan port which try to be a hub port in Northeast Asia. For this reason, recently many studies to evaluate competitiveness between Korean ports, especially Busan and Gwangyang, and Chinese ports have been conducted. In the mean time, implications of those pervious research has mainly been based on evaluation of port competitiveness using evaluation methodologies, such as AHP(Analytical Hierarchy Process) and HFP(Hierarchical Fuzzy Process). However, as previous evaluation algorithms are methodologies that only calculate ranking of ports by competitiveness level, from the results of analysis, critical weak points affected current port competitiveness could not clearly fine out. That is, because there has not been any algorithm that can extract critical points from the evaluation results. The aim of this paper is to present critical points that affect port competitiveness using an algorithm based on IRFE(Inverse Relation of Fuzzy Evaluation), and scenario analysis, from previous results of evaluation of port competitiveness. And The research scope is to covey the subjective ports of Korea and China's 7 major ports (Busan, Gwangyang, Sanghai, Qingdao, Tienjin, Dalian and Kaoshuing). From analysis, it was found that critical weak point of Busan port is the level of hinterland including availability of free trade zone.

• Journal of Intelligence and Information Systems
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• 제12권1호
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• pp.57-73
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• 2006

This paper describes a methodology for automating the material handling equipment (MHE) evaluation and selection processes by combining knowledge-based rules and fuzzy multi-criteria decision making approach. The methodology is proposed to solve the MHE selection problems under fuzzy environment. At the primary stage, the most appropriate MHE type among the alternatives for each material flow link is searched. Knowledge-based rules are employed to retrieve the alternatives for each material flow link. To consider and compare the alternatives, multiple design factors are considered. These factors include both quantitative and qualitative measures. The qualitative measures are converted to numerical measures using fuzzy logic. The concept of fuzzy logic is applied to evaluation matrices used for the selection of the most suitable MHE through a fuzzy linguistic approach. Thus, this paper demonstrates the potential applicability of fuzzy theory in the MHE applications and provides a systemic guidance in the decision-making process.

• Journal of Korea Water Resources Association
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• 제47권9호
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• pp.789-799
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• 2014

This study presented how to evaluate the inland inundation risk considering the characteristics of inland flood. Fuzzy AHP (Analytic Hierarchy Process), which can deal with the uncertainty or ambiguousness of the decision-making process, was used to estimate the inundation risk. The criteria used for inland inundation risk include the physical index, social index and inland flood. Each index contains three detailed indicators then total nine indicators were employed in this study. The inundation risk evaluation was carried out for each node (manhole) within the drainage system, not to the administrative extent, which enabled us to point out nodes with high risk. The proposed Fuzzy AHP was applied to Geoje district in Busan. The results indicated that the junction of Oncheoncheon and Geojecheon has high risk which is consistent with the fact that this junction has already experienced floods in the past. The proposed method can be used for evaluating inland inundation risk and preparing flood prevention plans in inland flood-prone urban areas.