• 제목/요약/키워드: Future store

검색결과 380건 처리시간 0.025초

편의점 창업 성장단계에 따른 성공요인 적용 방안에 관한 연구 (A Study on the Application of Success Factors According to the Growth Stage of Convenience Store Startup)

  • 권용석
    • 벤처창업연구
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    • 제15권5호
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    • pp.261-276
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    • 2020
  • 본 연구는 성공 소상공인 창업자의 창업 이전 단계부터 성장단계까지 단계별 성공요인을 파악하여 창업 초기 인지한 성공요인과 성공 후 인지한 성공요인을 통해 효과적인 지원 방안을 모색하고자 한다. 이를 위해 성공한 편의점 가맹점주를 대상으로 창업 준비단계부터 초기, 성장단계에 따라 성공요인을 도출하기 위해 전기적 인터뷰를 통한 질적연구를 진행하였다. 소상공인 창업의 성공요인은 창업기업 성과(performance)에 대한 연구에서 적용하는 ERI모델과 ERIS모델을 활용하여 프랜차이즈 편의점 창업의 특성을 고려하여 연구했으며, 성장단계에 따른 성공요인을 도출하기 위해 프랜차이즈 성장단계를 반영한 Sasser et al.(1978)의 다점포 외식기업 수명주기(The multisite service firm life cycle)를 활용하여 성공요인을 연구하였다. 연구 결과, 성공한 가맹점의 핵심 요인은 첫 점포 입지선정, 전략적 추가 점포 입지선정, 성공적인 재계약으로 나타났다. 창업자의 특성에 따라서는 진취적 성향의 가맹점주는 전략적 추가 점포 입지선정, 상권방어 등에 적극적인 자세를 취하였고, 상대적으로 보수적인 가맹점주는 관리적 측면에서 점포운영, 재계약 등에 적극적인 자세로 경영하는 모습을 보여주었다. 특히 창업 준비단계에서는 창업가 마인드가 중요하며, 창업 전주기에서는 창업자의 경영전략의 중요성이 발견되었다. 본 연구는 이러한 연구 결과를 바탕으로 향후 성장단계에 효과적으로 적용하기 위한 창업 방안을 구체적으로 모색하였다.

변형확률모델을 활용한 소매업의 상권분석 방안에 관한 연구 (A Study on Trade Area Analysis with the Use of Modified Probability Model)

  • 진창범;윤명길
    • 유통과학연구
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    • 제15권6호
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    • pp.77-96
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    • 2017
  • Purpose - This study aims to develop correspondence strategies to the environment change in domestic retail store types. Recently, new types of retails have emerged in retail industries. Therefore, trade area platform has developed focusing on the speed of data, no longer trade area from district border. Besides, 'trade area smart' brings about change in retail types with the development of giga internet. Thus, context shopping is changing the way of consumers' purchase pattern through data capture, technology capability, and algorithm development. For these reasons, the sales estimation model has been shown to be flawed using the notion of former scale and time, and it is necessary to construct a new model. Research design, data, and methodology - This study focuses on measuring retail change in large multi-shopping mall for the outlook for retail industry and competition for trade area with the theoretical background understanding of retail store types and overall domestic retail conditions. The competition among retail store types are strong, whereas the borders among them are fading. There is a greater need to analyze on a new model because sales expectation can be hard to get with business area competition. For comprehensive research, therefore, the research method based on the statistical analysis was excluded, and field survey and literature investigation method were used to identify problems and propose an alternative. In research material, research fidelity has improved with complementing research data related with retail specialists' as well as department stores. Results - This study analyzed trade area survival and its pattern through sales estimation and empirical studies on trade areas. The sales estimation, based on Huff model system, counts the number of households shopping absorption expectation from trade areas. Based on the results, this paper estimated sales scale, and then deducted modified probability model. Conclusions - In times of retail store chain destruction and off-line store reorganization, modified Huff model has problems in estimating sales. Transformation probability model, supplemented by the existing problems, was analyzed to be more effective in competitiveness business condition. This study offers a viable alternative to figure out related trade areas' sale estimation by reconstructing new-modified probability model. As a result, the future task is to enlarge the borders from IT infrastructure with data and evidence based business into DT infrastructure.

도입주체에 따른 인터넷경로의 도입효과 (The Impact of the Internet Channel Introduction Depending on the Ownership of the Internet Channel)

  • 유원상
    • 마케팅과학연구
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    • 제19권1호
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    • pp.37-46
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    • 2009
  • The Census Bureau of the Department of Commerce announced in May 2008 that U.S. retail e-commerce sales for 2006 reached $ 107 billion, up from $ 87 billion in 2005 - an increase of 22 percent. From 2001 to 2006, retail e-sales increased at an average annual growth rate of 25.4 percent. The explosive growth of E-Commerce has caused profound changes in marketing channel relationships and structures in many industries. Despite the great potential implications for both academicians and practitioners, there still exists a great deal of uncertainty about the impact of the Internet channel introduction on distribution channel management. The purpose of this study is to investigate how the ownership of the new Internet channel affects the existing channel members and consumers. To explore the above research questions, this study conducts well-controlled mathematical experiments to isolate the impact of the Internet channel by comparing before and after the Internet channel entry. The model consists of a monopolist manufacturer selling its product through a channel system including one independent physical store before the entry of an Internet store. The addition of the Internet store to this channel system results in a mixed channel comprised of two different types of channels. The new Internet store can be launched by the independent physical store such as Bestbuy. In this case, the physical retailer coordinates the two types of stores to maximize the joint profits from the two stores. The Internet store also can be introduced by an independent Internet retailer such as Amazon. In this case, a retail level competition occurs between the two types of stores. Although the manufacturer sells only one product, consumers view each product-outlet pair as a unique offering. Thus, the introduction of the Internet channel provides two product offerings for consumers. The channel structures analyzed in this study are illustrated in Fig.1. It is assumed that the manufacturer plays as a Stackelberg leader maximizing its own profits with the foresight of the independent retailer's optimal responses as typically assumed in previous analytical channel studies. As a Stackelberg follower, the independent physical retailer or independent Internet retailer maximizes its own profits, conditional on the manufacturer's wholesale price. The price competition between two the independent retailers is assumed to be a Bertrand Nash game. For simplicity, the marginal cost is set at zero, as typically assumed in this type of study. In order to explore the research questions above, this study develops a game theoretic model that possesses the following three key characteristics. First, the model explicitly captures the fact that an Internet channel and a physical store exist in two independent dimensions (one in physical space and the other in cyber space). This enables this model to demonstrate that the effect of adding an Internet store is different from that of adding another physical store. Second, the model reflects the fact that consumers are heterogeneous in their preferences for using a physical store and for using an Internet channel. Third, the model captures the vertical strategic interactions between an upstream manufacturer and a downstream retailer, making it possible to analyze the channel structure issues discussed in this paper. Although numerous previous models capture this vertical dimension of marketing channels, none simultaneously incorporates the three characteristics reflected in this model. The analysis results are summarized in Table 1. When the new Internet channel is introduced by the existing physical retailer and the retailer coordinates both types of stores to maximize the joint profits from the both stores, retail prices increase due to a combination of the coordination of the retail prices and the wider market coverage. The quantity sold does not significantly increase despite the wider market coverage, because the excessively high retail prices alleviate the market coverage effect to a degree. Interestingly, the coordinated total retail profits are lower than the combined retail profits of two competing independent retailers. This implies that when a physical retailer opens an Internet channel, the retailers could be better off managing the two channels separately rather than coordinating them, unless they have the foresight of the manufacturer's pricing behavior. It is also found that the introduction of an Internet channel affects the power balance of the channel. The retail competition is strong when an independent Internet store joins a channel with an independent physical retailer. This implies that each retailer in this structure has weak channel power. Due to intense retail competition, the manufacturer uses its channel power to increase its wholesale price to extract more profits from the total channel profit. However, the retailers cannot increase retail prices accordingly because of the intense retail level competition, leading to lower channel power. In this case, consumer welfare increases due to the wider market coverage and lower retail prices caused by the retail competition. The model employed for this study is not designed to capture all the characteristics of the Internet channel. The theoretical model in this study can also be applied for any stores that are not geographically constrained such as TV home shopping or catalog sales via mail. The reasons the model in this study is names as "Internet" are as follows: first, the most representative example of the stores that are not geographically constrained is the Internet. Second, catalog sales usually determine the target markets using the pre-specified mailing lists. In this aspect, the model used in this study is closer to the Internet than catalog sales. However, it would be a desirable future research direction to mathematically and theoretically distinguish the core differences among the stores that are not geographically constrained. The model is simplified by a set of assumptions to obtain mathematical traceability. First, this study assumes the price is the only strategic tool for competition. In the real world, however, various marketing variables can be used for competition. Therefore, a more realistic model can be designed if a model incorporates other various marketing variables such as service levels or operation costs. Second, this study assumes the market with one monopoly manufacturer. Therefore, the results from this study should be carefully interpreted considering this limitation. Future research could extend this limitation by introducing manufacturer level competition. Finally, some of the results are drawn from the assumption that the monopoly manufacturer is the Stackelberg leader. Although this is a standard assumption among game theoretic studies of this kind, we could gain deeper understanding and generalize our findings beyond this assumption if the model is analyzed by different game rules.

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Current Trends in Chinese Fashion Markets - Characteristics of Chinese Fashion Markets and Launching Strategies to Success -

  • Chung, Cheng Chung
    • 패션비즈니스
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    • 제7권3호
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    • pp.45-53
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    • 2003
  • In the face of trade opportunity of Chinese reformation and opening and the future largest single market, global or multinational companies and Korean, Japanese, Chinese, Hong Kong's and Taiwan's companies will go all out to catch hold of one quotient. One trading war is about to start for funds, elitists, technique, and management in China now. It might be difficult to get profits in Chinese markets. However, risks can bring challenges, and competition can make progress. It's time to prepare for the challenges in the golden opportunity laid in front of us all.

RFID/USN 국제표준화 대응 전략 및 보급활성화 방안

  • 신상철;김유정;송석현
    • 정보와 통신
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    • 제21권6호
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    • pp.22-38
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    • 2004
  • 미국은 이라크 전에서 운송되는 군수품의 체계적 관리 및 전장에서의 인명손실을 광범위하게 추적하기 위해 RFID 기술을 적용함으로써 세계를 놀라게 했다. 현재는 전쟁터의 적과 아군(피아)의 구분을 위해 RFID 기술을 연구하고 있는 실정이다. RFID에 대한 세계의 진행은 다음과 같다. 미국은 MIT(메사추세츠 공대)를 중심으로 북미지역코드관리기관(UCC, Uniform Code Council), 국방성, 업체 등의 협력을 통해 Auto-ID 센터를 설립(1998년)하여 기술개발 및 상용화를 적극 추진 중이며, 일본은 사카무라겐교수를 중심으로 U-ID 센터를 설립하여 일본 독자적인 노선을 밟고 있다. 유럽 역시 독일회사인 매트로(Metro)의 Future Store 프로젝트, MyGrocer 프로젝트 등 활발히 진행 중에 있다.(중략)

시장 환경이 인터넷 경로를 포함한 다중 경로 관리에 미치는 영향에 관한 연구: 게임 이론적 접근방법 (The Impact of Market Environments on Optimal Channel Strategy Involving an Internet Channel: A Game Theoretic Approach)

  • 유원상
    • 한국유통학회지:유통연구
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    • 제16권2호
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    • pp.119-138
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    • 2011
  • 지난 십년동안 인터넷을 통한 전자상거래는 빠른 속도로 성장해 왔다. 이러한 인터넷의 발달은 기업들의 사업방식에 많은 변화를 유도했으며, 그 중에서도 마케팅경로의 구조와 경로 구성원들 사이의 관계에 중요한 변화를 초래하고 있다. 각 기업이 처한 시장환경은 다양하며 이 다양한 시장 환경은 인터넷 경로가 각 시장에 미치는 효과를 조절하는 역할을 한다. 이러한 시장의 다양성에도 불구하고 지금까지의 선행연구들은 각기 특정한 하나의 시장상황(unique setting)을 상정하여 인터넷경로 도입이 그 시장에 미치는 영향을 분석하는데 그쳐왔다. 이러한 기존 연구의 공백을 채우기 위해 본 연구는 시장의 다양성을 소비자의 지리적 분포, 시장의 인터넷 수용도의 측면에서 살펴보고 이러한 시장 환경이 인터넷 경로 도입 효과에 미치는 영향에 관하여 조사해 보고자 한다. 이를 위해 본 연구는 다양한 소비자들의 지리적 분포, 경쟁강도, 소비자의 인터넷 상거래에 대한 수용도 등을 포함한 다양한 시장 환경을 수요모형에 반영시켜 그 영향력 분석을 가능하도록 하였다. 그러나, 다양한 시장 요소를 모형에 반영하는 과정에서 수요모형이 복잡한 구조를 가지게 되었다. 이 문제를 극복하고 게임이론의 균형해를 도출하기 위해 Newton-Raphson algorithm을 사용한 numerical search 방법을 사용하였다. 분석결과 두 종류의 경로에 대한 소비자선호의 분포에 따라 생산자의 가격차별정도, 생산자와 독립소매상 간의 경로이윤 배분율, 그리고 인터넷경로 도입이 각 경로주체의 이윤 향상에 도움이 되는지의 여부, 소비자잉여 등이 달라질 수 있음을 발견하였다. 끝으로 연구의 학술적, 실무적 시사점과 한계점 및 향후 연구방향도 논의되었다.

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로열티 포인트 사용행동과 고객생애가치(Customer Lifetime Value) 분석 (The Redemption Behavior of Loyalty Points and Customer Lifetime Value)

  • 박대윤;유시진
    • 한국경영과학회지
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    • 제39권3호
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    • pp.63-82
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    • 2014
  • The main objective of this research is to investigate whether the RFM (recency-frequency-monetary value) information of a customer's redemption behavior of loyalty points can improve the prediction of future value of the customer. The conventional measurement of customer value has been primarily based on purchase transactions behavior although a customer's future behavior can be also influenced by other interactions between the customer and the firm such as redemption of rewards in a loyalty program. We theorize why a customer's redemption behavior can influence her future purchases and thereby the customer's total value based on operant learning theory, goal gradient hypothesis, and lock-in effect. Using a dataset from a major book store in Korea spanning three years between 2008 and 2010, we analyze both purchase transactions and redemption records of over 10,000 customers. The results show that the redemption-based RFM information does improve the prediction accuracy of the customer's future purchases. Based on this result, we also propose an improved estimate of customer lifetime value (CLV) by combining purchase transactions and loyalty points redemption data. Managerial implications will be also discussed for firms managing loyalty programs to maximize the total value customers.

소비자의 라이프스타일에 따른 서비스품질 지각 차이에 관한 연구 (A Study on the Consumer's Service Quality Perception Based on the Types of Life-style)

  • 박윤서;이승인;최인
    • 마케팅과학연구
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    • 제19권2호
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    • pp.53-67
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    • 2009
  • For the last decades, service quality has been studied as one of the most important tools for a service company to compete with the other companies. Based on these past researches, it has been agreed that the service quality is a basic and powerful tool to create the competitive advantage. Due to similar reason, many service marketing practitioners have been also focused on the service quality to retain the existing consumers and collect the new consumers. However, service quality is subjectively perceived by individual consumers. Consumer evaluation of service quality can be different from each other. Especially consumers with one life-style may evaluate the service quality differently from the consumers with the other life-styles. Therefore we need to know whether there are differences in service quality perception on the categories of life-style. Life-style refers to a distinctive mode of living in its aggregate and broadest sense. It embodies the patterns that were developed and emerged from the dynamics of living in a society. Since the concept of life-style and its relationship to marketing was introduced in 1963 by William Lazer, methods of measuring the life-style and their application have been developed. Life-style has been usually used to segment the marketplace because it offers marketers a unique and important view of the market. When Life-style is combined with clustering methods, life-style segmentation can generate identifiable whole persons rather than isolated fragment. Life-style segmentation begins with people instead of products and classifies them into different life-style types, each characterized by a unique style of living based on a wide range of activities, interests, and opinions(Plummer, 1974). In this study we applies the life-style segmentation based on the AIO(Activities, Interests, and Opinions) to the consumers of the large discount stores. In Korea, the large discount store market has entered into maturity stage so that the market differentiation strategy is becoming a more critical issue to the marketing practitioners. One of the most important tools to differentiate from the competitors in large discount store market is continuously to provide service of better quality than competitors. This study tries to find answers about the following questions: 1) How can we categorize the consumer life-styles in the large discount store? 2) What are the characteristics of the categorized groups? 3) Are there any differences in service quality perception among the consumers with different life-styles 4) Are there any differences in consumer behavior among them in the large discount store? For the purpose, we collected survey data from consumers and analyzed the data with the SPSS package where we had $X^2$-test, factor analysis, ANOVA, MANOVA, and cluster analysis. The survey was made during one month in the April of 2008. Among the collected 306 copies of questionnaires, 281 copies were chosen as the effective samples for empirical analysis except 25 copies with wrong responses. To identify the life-style patterns, we used the measures employed by Kim and Kwon(1999), where 44 items on a seven-point scale were used to measure factors of the life-style patterns. The Principal Component Method was used for factor extraction, and the VARIMAX orthogonal factor rotation was employed. The 7 items showing low factor loading were eliminated. The results of the factor analysis suggested that nine factors of the life-style patterns were identified as follows: 1) the equality-of-sexes and pursuit-of-independence tendency 2) self-management tendency 3) sociable tendency 4) self-display tendency 5) degree of a dilettante life 6) pursuit-of-information tendency 7) bargain hunter tendency 8) TV preference tendency 9) pursuit-of-leisure tendency. Next, after the K-means cluster analysis was performed with nine factors of the life-style patterns, the life-styles of the respondents were classified into four groups which are named as the 'progressive practicality-oriented group', 'positive success-oriented group', 'sociable ostentation-oriented group', 'stable conservation-oriented group'. The analysis results for usage behavior between the market segments showed statistically significant differences in the frequency of usage, duration time in the store, consumer satisfaction, and loyalty. Also, we tried to investigate whether the large discount store consumers differently perceive the quality of service based upon the types of life-style. To measure the service quality of large discount store, we adapted several measurement models measuring the service quality such as SERVPERF, BCP, R-SERVPERF, R-BCP. MANOVA and One-Way ANOVA were performed to confirm the difference in service quality perception based on the market segments. The results have also shown significant differences between life-style types in service quality perception. These findings show that the large discount store marketers should consider consumer life-style as one of the most important market segments for marketing and understand the difference in service quality perception between life-style types. Our findings give important implications to marketers of large discount stores as well as life-style researchers. First, this study showed there were significant differences in consumer's service quality perception and usage behavior between the types of life-style. It provides evidence that the life-style approach can be a important basis in segmenting the large discount store market and will make consumers perceive the service quality high. Second, most previous researches on service quality have been in aggregate level. However, our results imply that the future research on service quality have to focus on segment level.

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체험매장의 지각된 용이성과 유용성이 만족과 충성도에 미치는 영향 (The influence of perceived usefulness and perceived ease of use of experience store on satisfaction and loyalty)

  • 이지현
    • 유통과학연구
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    • 제9권3호
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    • pp.5-14
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    • 2011
  • 본 연구에서는 전통적 유통과 차별되는 체험매장의 혁신적 속성에 대한 지각 (지각된 유용성, 지각된 용이성)이 소비자의 만족과 충성도에 어떠한 영향을 미치는가를 살펴보고, 이에 대한 소비자 특성의 조절효과를 살펴보았다. 그 결과, 지각된 유용성과 용이성은 소비자의 만족과 충성도에 긍정적인 영향을 미치는 것으로 나타났다. 지각된 용이성과 유용성 중 만족에 더 강한 긍정적인 영향을 미치는 요인은 용이성인 것으로 나타났다. 그러므로 체험매장의 마케팅과 프로모션에는 이 매장을 이용함으로써 더욱 빠르고 쉽게 원하는 제품을 구입할 수 있다는 편리함을 강조하는 것이 유리할 것이라 판단된다. 그리고 혁신적 속성에 대한 소비자 특성(월평균 스포츠 용품/의류 구입 금액, 스포츠 용품/의류를 구입하는 유통을 선택할 때 직접 제품을 체험해보는 것을 중요하게 생각하는 정도)의 조절효과는 검증되지 않았다. 이는 아직까지 우리나라에 체험매장 자체가 생소한 개념이므로 그에 대한 만족, 충성도 형성과정이 소비자의 특성에 따라 조절될 만큼 충분하게 경험되어지지 않았기 때문이라 풀이된다.

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Mobility Management Scheme Based On Identifier/Locator Separation in Mobile IP Environment for Future Internet

  • Huynh, Thong;Hwang, Won-Joo
    • 한국멀티미디어학회논문지
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    • 제15권12호
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    • pp.1492-1498
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    • 2012
  • One of the major issues in current internet architecture is that it was not designed to support the user mobility. In order to overcome this restriction, in this paper, we propose an identifier/locator separation architecture which contain the overlay mapping system to store the identifier-to-locator mapping record. In addition, we design the mobility management scheme base on Identifier/Locator separation above for Furture Internet architecture. We then devise the analysis model to evaluate the signaling cost of our scheme. By conducting the simulation. we show that our scheme can operate with lower signaling cost than other schemes.