• Journal of Information Technology Services
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• v.9 no.1
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• pp.157-172
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• 2010

Recently 'full browsing service' is growing rapidly throughout the world. This service allows mobile phone users to access websites using their mobile phone as they do using a PC. Despite the rapid expansion of the mobile phone market, however, criteria or scales for evaluating the new services are being developed slowly and far behind the current demand trends. Thus, this study proposed a customer satisfaction evaluation model for full browsing services through empirical research. The proposed model is expected to derive and suggest key factors that users consider important in full browsing services and those factors can be used in developing marketing strategies for maintaining existing customers and creating new customers.

• Proceedings of the Korean Society for Quality Management Conference
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• 2009.10a
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• pp.291-296
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• 2009

This study is to find the changing need of Mobile internet users and to setup the full browsing service measure, while mobile internet service is greatly developing. Main attributes of mobile internet service quality and user needs will be defined. So here will be a chance of improving the efficiency of mobile service quality.

• Information Systems Review
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• v.12 no.1
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• pp.145-164
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• 2010

Since the third generation (3G) mobile communication service has been launched by most mobile communication operators in Korea, the portion of data service in mobile communication service becomes one of the most important factors in mobile communication service market. In past mobile communication market, most mobile communication operators made their profit mostly from voice communication service. However, the portion of profit from data service has gradually increased based on both video phone call and mobile Internet service. In this situation, LG telecom launched the full browsing mobile Internet service. This service provides a new type of mobile Internet service platform which enables to access the World Wide Web using mobile browsers, so we generally access the Web using web browsers in the desktop computer. Under the open network structure of mobile Internet like situation, it is very important to analyze the factors which can affect the competition between mobile communication service companies. So, in this paper, we first present the current state of full browsing service, followed by the expectation of its growth potentials and barriers. Then, we analyze the advantages and disadvantage of LG telecom as a first-mover and SK telecom/KTF as followers. Finally, based on this analysis, we predict the future competition among these companies and the market.

• Korea Information Processing Society Review
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• v.15 no.4
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• pp.33-40
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• 2008

• 한국IT서비스학회:학술대회논문집
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• 2009.11a
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• pp.296-305
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• 2009

최근 휴대폰을 이용해 URL을 입력하여 PC와 동일한 웹사이트에 접근할 수 있는 '풀 브라우징(Full Browsing) 서비스'가 전 세계적으로 각광받으며 급성장하고 있다. 그러나 급격한 시장 성장 수준에도 불구하고 서비스에 대한 평가기준이나 평가척도의 개발은 느리게 진행되고 있어, 사용자의 요구사항과 서비스 만족도에 대한 평가기준의 마련이 요구되고 있다. 따라서 본 연구에서는 풀 브라우징 서비스 사용자에 대한 실증연구를 통하여 풀 브라우징 서비스에 대한 고객 만족도 평가체계를 제시하였다. 이는 사용자가 풀 브라우징 서비스에서 중요하게 인식하는 요소들이 무엇인지 제시하고, 향후 고객 유지 및 신규 고객 창출에 영향을 미치는 마케팅 전략 수립에 활용할 수 있을 것으로 기대된다.

• The Journal of the Korea Contents Association
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• v.9 no.2
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• pp.270-278
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• 2009

Mobile web browsing services that bring the full PC browsing experience to customer's mobile handset have been emerged. This study is to investigate the intention to use mobile web browsing based on Technology Acceptance Model(TAM) which has been widely used to explain and predict the IT acceptance and incorporated with self-efficacy which was identified as an important determinant of user's new technology adoption in recent literature on technology acceptance. Specifically, from a theoretical perspective, this study not only clarifies mobile self-efficacy, but also develops an instrument to measure the concept of mobile self-efficacy. The results indicate that both computer self-efficacy and mobile self-efficacy directly influence perceived ease of use, and that perceived ease of use enhance perceived usefulness. And the findings indicate that perceived ease of use and usefulness have direct effects on attitude and then it is positively associated with intention to use mobile web browsing. Therefore, the findings imply that mobile self-efficacy can be employed as an important variable in examining user's intention for various mobile services to come in future.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.11 no.9
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• pp.3532-3537
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• 2010

Mobile phones can access the wired website using mobile Full Browsing service. But the number of mobile websites is quite small compared to domestic Internet domain, and is mainly concentrated in some large businesses. The small businesses and individuals have a problem that is difficult to develop mobile Web interface, because they are lack of the technology for usability and compatibility. This paper proposes the small basic interface elements that are considered usability and based on relevant standards and can easily be applied in the industry. The proposed basic interface elements consist of 33 elements for overall behavior, navigation, contents, page definition and user input.

• The Journal of the Korea Contents Association
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• v.10 no.5
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• pp.115-123
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• 2010

Because of development of information technology, moving picture can run various platforms. We should consider and apply users' attitude as well as production technique because convergence between mobile and media technology may be increased full-browsing service using mobile device. Previous research related to production technique in various platforms only focus on video quality and adjustment of screen size. However, besides of technical side, production techniques should be changed such as image production as well as image editing by point of view aesthetic. Mise-en-scene such as camera angle, composition, and lighting is changed due to HD image. Also image production should be changed to a suitable full-browsing service using mobile device. Therefore, we would explore a new suitable production techniques and image editing for smart phone. To propose production techniques for smart phone, we used E-learning production system, which are transition, editing technique for suitable converting system. Such as new attempts are leading to new paradigm and establishing their position by applying characteries such as openness, timeliness to mobile. Also it can be extended individual area and established as expression and play tool.

• Journal of KIISE:Software and Applications
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• v.35 no.8
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• pp.512-521
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• 2008

Web-based information services should be evaluated for accessibility and usability with various types of Internet Web-browsing devices, interacting with web information servers. A reliable ubiquitous Web information server, accessible and usable with a variety of Web-browsing devices (e.g. a full-browsing mobile phone), should be a unified center for personalized ubiquitous Web information services as well as for business models based on personalized advertisements. We studied an estimation of the accessibility and usability in Web interaction for personalized ubiquitous Web information services, as metrics for real-time estimation. We show empirical results based on implementation and experiments in Korea, Japan and China, using a test-bed Web site ('ktrip.net') and single-character Korean domain names (e.g. 김.net, 이.net, 박.net, 최.net, ㄱ.net, ㄴ.net ... ㅎ.net, ㅏ.net, ... ㅔ.net, ㄱ.com, ㄴ.com ... ㅎ.com).

• The KIPS Transactions:PartC
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• v.16C no.6
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• pp.725-730
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• 2009

Recently, there has been increasing interest to web access through mobile host due to the explosion of internet mobile terminal such as smart phone. However, small displays of mobile hosts make it difficult to browse the full content of a web page at a time. In order to overcome these limitation, we have designed and implemented Web-based text summarization system. The proposed system can summarize the text for the Web page in which abundant text exist in a page. This can reduce the amount of data transmission and minimize the unnecessary data output during browsing at mobile host. Through implementation, we have confirmed the functions of the proposed system.