• 제목/요약/키워드: Formal-informal Linkages

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장기요양대상노인의 비공식적·공식적 자원연계 유형에 따른 서비스 만족도 연구 (A Study on Satisfaction of Service by the Models of Informal-formal Resources Linkages for Long-term Care Elder)

  • 김금열
    • 한국노년학
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    • 제30권4호
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    • pp.1027-1044
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    • 2010
  • 본 연구는 노인장기요양보험제도의 도입으로 공식적 보호가 확대되고 있지만 여전히 장기요양대상노인의 케어에는 비공식적 보호 욕구가 줄어들지 않고 있는 현상에 대해 효과적인 장기요양서비스 제공체계 고찰의 필요성에서 시작되었다. 따라서 본 연구의 목적은 장기요양대상노인의 비공식적·공식적 자원연계 유형을 도출하고 각 유형에 따른 서비스 만족도의 차이를 살펴봄으로서 효과적인 장기요양서비스 제공 모델을 발견하는 것이다. 이를 위해서 비공식적·공식적 자원연계 유형은 장기요양대상노인에게 15가지 케어관련과업을 제공하는 비공식적 보호제공자와 공식적 서비스제공자의 서비스 제공정도를 군집분석으로 구분하였고 각 유형에 따른 서비스 만족도의 차이는 다중회귀분석으로 분석하였다. 연구결과 비공식적·공식적 자원연계 유형은 가족수발 중심형, 상호 보완형, 과업 분리형, 공식적 수발 중심형으로 구분되었고 서비스 만족도가 가장 높게 나타난 유형은 상호 보완형 이었으며 이를 바탕으로 다음과 같은 점을 논의하였다. 첫째, 비공식적 보호와 공식적 서비스가 상호 보완적으로 제공되기 위해서는 공식적 서비스 제공체계에 비공식적 보호제공자의 역할을 결합시키는 노력이 필요하다. 둘째, 15가지 케어관련과업 중 개인적 및 일상생활지원 과업과 건강보호 과업은 서비스 제공자가 분리되어 있어 의료 및 장기요양서비스의 연계를 위한 통합적 케어 방안이 필요하다. 셋째, 공식적 서비스 제공자가 거의 모든 케어를 제공하는 공식적 수발 중심형은 상대적으로 서비스 만족도가 낮게 나타나 이에 대한 대책이 필요하다. 이상의 결과를 바탕으로 본 연구는 장기요양서비스의 효과성 향상을 위해서는 서비스의 양(量)과 질(質)적 차원에서 비공식적·공식적 자원연계 유형을 파악하고 서비스 제공 방안을 모색할 필요가 있다는 제언을 하였다.

Role of Informal Sector Competition on Innovation in Urban Formal Manufacturing Enterprises in India

  • Shekar, K Chandra
    • Asian Journal of Innovation and Policy
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    • 제10권1호
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    • pp.1-38
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    • 2021
  • The paper examines the role of the informal sector on innovation activities of urban formal manufacturing enterprises in India. It provides empirical evidence on firm-level linkages between formal and informal sectors by using the World Bank Enterprise Survey, 2013-14 and the Innovation Follow-up survey, 2014. Primarily, the paper aims to examine the effect of informal sector competition on innovation in urban formal manufacturing enterprises in India. Secondly, the paper analyses the mediation effect of informal sector competition on innovations in the urban manufacturing enterprises. It determines the direct and indirect influence of business regulations and constraints on innovation outcomes through the mediation effect of informal sector competition by using the SEM "Structural Equation Modeling" guidelines. The econometric results show that informal sector competition has a negative effect on the introduction of product innovations while industry-level informal sector competition has a positive effect on product innovation through the local knowledge spillovers from the informal to the formal sector. However, the informal sector competition was found to have no significant effect on the probability of introducing process innovations. Further, the results show the inhibitive role of informal sector competition on innovation in urban formal manufacturing enterprises is more severe for firms with heavy regulatory burdens and is relatively weakened in firms with resource constraints. This suggests that the informal sector plays an important role in the NIS (National Innovation System) in India.

혁신을 위한 외부협력이 중소기업성과에 미치는 영향에 대한 다각적 분석 (The Impact of Innovative Collaboration on the Performance of Small and Medium Enterprises)

  • 황정태;한재훈;강희종
    • 기술혁신학회지
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    • 제13권2호
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    • pp.332-364
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    • 2010
  • 본 연구는 중소기업의 외부협력이 기업의 혁신, 매출성장과 수익증가, 그리고 생존에 미치는 영향을 다각적으로 분석하였다. 기업의 성과를 다양한 측면으로 나타내었을 뿐 아니라 외부연계는 직접협력과 비공식지식흐름의 두 가지 측면을 모두 고려하여 각 파트너 유형마다 기업의 성과에 어떠한 영향을 미치는 지 보다 세밀하게 검토하였다. 또한 Pavitt의 혁신체제 분류를 응용한 방식(Freel 2003; 홍장표 김은영 2009)을 도입하여 산업혁신체제별로 외부협력의 성과가 다르게 나타남을 보였다. 분석결과 기존의 국제연구(Belderbos et al. 2004)에서 관측되지 않았던 외부연계의 영향이 산업혁신체제별로 관측되었다. 대학 및 공공기관과의 협력 그리고 고객과의 협력이 매출증대에 도움이 되는 점이 확인되었으며 경쟁업체와의 협력은 생존측면에서 부정적인 면을 내포하고 있음이 탐지되었다. 본 연구의 결과는 과학기반혁신체제의 경우 외부협력이 효과가 있다는 것을 밝히고 있다. 또한 매출증대효과 및 생존율 향상 효과가 있는 대학 및 공공기관 협력을 통해 관계위험이 존재하는 경쟁업체와의 협력을 보완하는 방식이 효과적일 수 있다는 시사점이 도출되었다.

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조직구성원의 개인-환경적합성과 정보시스템 수용요인이 성과에 미치는 영향에 관한 연구: 사회자본의 매개역할 (A Study on the Impact of Employee's Person-Environment Fit and Information Systems Acceptance Factors on Performance: The Mediating Role of Social Capital)

  • 허명숙;천면중
    • Asia pacific journal of information systems
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    • 제19권2호
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    • pp.1-42
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    • 2009
  • In a knowledge-based society, a firm's intellectual capital represents the wealth of ideas and ability to innovate, which are indispensable elements for the future growth. Therefore, the intellectual capital is evidently recognized as the most valuable asset in the organization. Considered as intangible asset, intellectual capital is the basis based on which firms can foster their sustainable competitive advantage. One of the essential components of the intellectual capital is a social capital, indicating the firm's individual members' ability to build a firm's social networks. As such, social capital is a powerful concept necessary for understanding the emergence, growth, and functioning of network linkages. The more social capital a firm is equipped with, the more successfully it can establish new social networks. By providing a shared context for social interactions, social capital facilitates the creation of new linkages in the organizational setting. This concept of "person-environment fit" has long been prevalent in the management literature. The fit is grounded in the interaction theory of behavior. The interaction perspective has a fairly long theoretical tradition, beginning with proposition that behavior is a function of the person and environment. This view asserts that neither personal characteristics nor the situation alone adequately explains the variance in behavioral and attitudinal variables. Instead, the interaction of personal and situational variables accounts for the greatest variance. Accordingly, the person-environment fit is defined as the degree of congruence or match between personal and situational variables in producing significant selected outcomes. In addition, information systems acceptance factors enable organizations to build large electronic communities with huge knowledge resources. For example, the Intranet helps to build knowledge-based communities, which in turn increases employee communication and collaboration. It is vital since through active communication and collaborative efforts can employees build common basis for shared understandings that evolve into stronger relationships embedded with trust. To this aim, the electronic communication network allows the formation of social network to be more viable to rapid mobilization and assimilation of knowledge assets in the organizations. The purpose of this study is to investigate: (1) the impact of person-environment fit(person-job fit, person-person fit, person-group fit, person-organization fit) on social capital(network ties, trust, norm, shared language); (2) the impact of information systems acceptance factors(availability, perceived usefulness, perceived ease of use) on social capital; (3) the impact of social capital on personal performance(work performance, work satisfaction); and (4) the mediating role of social capital between person-environment fit and personal performance. In general, social capital is defined as the aggregated actual or collective potential resources which lead to the possession of a durable network. The concept of social capital was originally developed by sociologists for their analysis in social context. Recently, it has become an increasingly popular jargon used in the management literature in describing organizational phenomena outside the realm of transaction costs. Since both environmental factors and information systems acceptance factors affect the network of employee's relationships, this study proposes that these two factors have significant influence on the social capital of employees. The person-environment fit basically refers to the alignment between characteristics of people and their environments, thereby resulting in positive outcomes for both individuals and organizations. In addition, the information systems acceptance factors have rather direct influences on the social network of employees. Based on such theoretical framework, namely person-environment fit and social capital theory, we develop our research model and hypotheses. The results of data analysis, based on 458 employee cases are as follow: Firstly, both person-environment fit(person-job fit, person-person fit, person-group fit, person-organization fit) and information systems acceptance factors(availability perceived usefulness, perceived ease of use) significantly influence social capital(network ties, norm, shared language). In addition, person-environment fit is a stronger factor influencing social capital than information systems acceptance factors. Secondly, social capital is a significant factor in both work satisfaction and work performance. Finally, social capital partly plays a mediating role between person-environment fit and personal performance. Our findings suggest that it is vital for firms to understand the importance of environmental factors affecting social capital of employees and accordingly identify the importance of information systems acceptance factors in building formal and informal relationships of employees. Firms also need to reflect their recognition of the importance of social capital's mediating role in boosting personal performance. Some limitations arisen in the course of the research and suggestions for future research directions are also discussed.