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Government-Nonprofit Service Delivery from Resource Dependence Theory: Revising with System Dynamics

  • Cho, Sung-Sook
    • Korean System Dynamics Review
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    • v.8 no.1
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    • pp.5-24
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    • 2007
  • This study explores the partnership between government and human service nonprofits in the United States from the perspective of resource dependence theory and extends the theory with system dynamics in order to better explain government-nonprofit service delivery. The article is structured as follows. First, I introduce the historical development of the government-nonprofit partnership in service delivery in the United States. Second, I present an overview of resource dependence theory for government-nonprofit service delivery, including assumptions, key elements, claims, how well it explains the government-nonprofit service delivery, and limitations. Third, I highlight the advantages of system dynamics along with the limitations of resource dependence theory, as an attempt to revise the theory. Finally, I conclude with a summary and suggestions for the next steps in theoretical development and research.

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New Coupling Metrics for SOA Based Softwares (서비스 지향 아키텍처(SOA) 기반 소프트웨어의 새로운 결합도 메트릭)

  • Yoo, Moon-Sung
    • Journal of Information Technology Services
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    • v.10 no.4
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    • pp.219-227
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    • 2011
  • Service Oriented Architecture (SOA) is rapidly emerging as the efficient approach in contemporary complex, heterogeneous computing environments. SOA increases the adaptability by loose coupling and its main feature is that three elements such as service provider, service requester and service registry are connected with each other systematically. To design the service-oriented system efficiently, a metric to measure the coupling between services accurately is needed. In this paper, we propose four coupling metrics for SOA based softwares. First, we suggest a coupling metric for service-oriented systems by modifying an established coupling metric of object-oriented systems. Then we suggest another coupling metric which includes indirect coupling between services. We also suggest two relative coupling metrics to measure coupling between subsystems. We investigate the theoretical soundness of the proposed metrics by the axioms of Briand et al. Finally, we apply the presented metrics to an industrial-scale case study.

A Process Based Service Identification Methodology for Service Oriented Architecture Construction (SOA 구현을 위한 프로세스 기반 서비스 정의 방법론에 관한 연구)

  • Choi, Jin-Ho;Lee, Jin-Mi;Lim, Sang-Hyun
    • Journal of Korean Society for Quality Management
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    • v.38 no.1
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    • pp.1-9
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    • 2010
  • Service Oriented Architecture(SOA) is an enterprise-scale IT architecture for linking software resources available on the network. SOA is believed to become the future enterprise solution that promises the agility and flexibility by integrating business processes through composition of the software services across enterprises. The first step for SOA construction is to identify the services. In this paper, we present a process-based service identification methodology for SOA through a case study of an IT company. Our methodology is composed of three steps: Processes (business & technical processes) analysis and systems analysis, Service candidates selection, and Service evaluation and construction planning. This framework would be practical and could be accepted to other organizations as it has been developed through the real case.

A Location Based Emergency Alert Service

  • Han E. Y.;Choi H. O.
    • Proceedings of the KSRS Conference
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    • 2004.10a
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    • pp.327-330
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    • 2004
  • This research work is concerned with a location-based alert service in wireless communication network environment. The alert service automatically transfers alert message to subscriber in the disaster area. This research work deals with automatic alert services that automatically provide people in emergency area with the state of emergency. The alert service uses the mobile device to inform its urgency to the subscribers in its area. The location tracking service will give the list of people in emergency area. The all processes of this research work are followed as. First, when a disaster or a calamity comes in, an emergency management center receives the emergency to analyze its shape and size and to declare the place to 'the disaster area.' Secondly, then the center finds information of mobile device subscribers in the disaster area. Finally, the center automatically generates a shape of text or audio of alert message of the emergency to send the message to the subscribers in the disaster area. Our mobile automatic alert service proposed above is so efficient that the subscribers in disasters area may meet the emergency more efficiently and may save their own valuable lives and properties more safely.

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A Study of Preservice Teachers on the General Self-Efficacy and the Efficacy of Early Childhood Care and Education (예비보육교사의 일반적 자기효능감과 보육효능감에 관한 연구)

  • Lee, Sae-Na
    • Korean Journal of Human Ecology
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    • v.17 no.2
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    • pp.181-190
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    • 2008
  • The study aims to find out and examine the variables that make a difference between pre-service teachers' child care efficacy (CCE) and general self-efficacy (GSE). The subjects were 232 pre-service child care teachers going to an educational institution and a college. The results are as follows. First, the variables of "age", "teacher training facilities", "field experience in child care centers", and "experience of child care" and "paraprofessional teachers" are important variables in pre-service teachers' CCE. Second, the variables of "age", "level of education", "teacher training facilities", "field experience in child care center", and "experience of child care or paraprofessional teachers" significantly affect the pre-service teachers' GSE. Third, the "age" variable is essential in explaining pre-service teachers' GSE. The Pre-service teachers' GSE is significantly related to the pre-service teachers' CCE.

A Basic Study on Public Nanny Service Characteristics and Improvement Strategies (이용자관점에서 본 아이돌보미지원사업의 특성과 개선방안에 관한 기초연구)

  • Lee, Seung-Mie;Kim, Seon-Mi
    • Journal of the Korean Home Economics Association
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    • v.49 no.4
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    • pp.51-65
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    • 2011
  • In order to find out better policy strategies for public nanny service, this study tried to find out the characteristics and the major problems of this service based on 24 in-depth interviews and 7 focus group interviews with nannies, beneficiaries, managers, and public agents. Research findings showed that public nanny service was effectively filling the gap between nursery care services and parent's care services(especially who are both working). Also, this service provided tailored support to parents who have urgent or unexpected problems which prohibit them from properly caring their children. Especially this service effectively worked for temporary needs of caring young children. This study proposes these two strategies as follows: First, the beneficiary selection criteria should be updated. Second, the level and types of available time should be raised to fit the diverse needs of parents.

Implementation and Future Task for Service Quality Assessment of Railway (철도서비스 품질평가 시행과 과제)

  • Lee, Ji-Seon;Seo, Jong-Seok
    • Proceedings of the KSR Conference
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    • 2007.05a
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    • pp.594-599
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    • 2007
  • According to separation policy between rail infrastructure and operation, the National Railroad Administration was converted to Korea Railroad Cooperation on Jan, 2005. That makes railway service assessment regarded as essential. About this matter, Section 15 of the Framework Act on Rail Industry Development and section 26 of the Rail Business Act shows that the railway service assessment should be conducted every 2 years. The government can officially announce the result and give orders operation company to improve service level. In the first railway service assessment in 2006, the principal railroad lines and stations were investigated. Rail supply service index and customer satisfaction index are introduced. It includes service items of supply, reliability, convenience, safety and customer satisfaction. This study presents the contents of 2006 rail service assessment. Some points of assessment which should be improved are analyzed as well.

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Response Time Prediction of IoT Service Based on Time Similarity

  • Yang, Huaizhou;Zhang, Li
    • Journal of Computing Science and Engineering
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    • v.11 no.3
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    • pp.100-108
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    • 2017
  • In the field of Internet of Things (IoT), smarter embedded devices offer functions via web services. The Quality-of-Service (QoS) prediction is a key measure that guarantees successful IoT service applications. In this study, a collaborative filtering method is presented for predicting response time of IoT service due to time-awareness characteristics of IoT. First, a calculation method of service response time similarity between different users is proposed. Then, to improve prediction accuracy, initial similarity values are adjusted and similar neighbors are selected by a similarity threshold. Finally, via a densified user-item matrix, service response time is predicted by collaborative filtering for current active users. The presented method is validated by experiments on a real web service QoS dataset. Experimental results indicate that better prediction accuracy can be achieved with the presented method.

Analysis of the Effect of Integrating Network Operating and Service Providing on Service Quality in Telecommunication Industry (정보통신산업에서 망과 서비스의 결합여부가 서비스 품질에 미치는 영향 분석)

  • 김태유;이용길;김연배
    • Proceedings of the Technology Innovation Conference
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    • 1999.06a
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    • pp.203-225
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    • 1999
  • In this paper, I tried to analyze the relationship between the market structure of teleommunicatin industry and market performance using Economides and Lehr's results considering composite goods methods. And I took three policy scenarios into account. First, government tires to implement the policy which divides the integrated monopoly into network operator and service provider, then invite competition to service part. Second, government tries to implement the policy which invite the competition to service part only. Third, government tries to implement the policy which invite the competition to integrated duopoly. I gained the best result in the third scenario. So we can conclude that Parallel vertical integration is the best market structure. I also specially checked the relationship between the market structure and service quality. I gained the best service quality in the third scenario. So we can conclude that Parallel Vertical Integration is also the best market structure with regard to the service quality.

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A Universal Pricing Scheme for the WiMAX Services

  • Suk, Seung-Hak;Lee, Hoon;Lee, Kwang-Hui
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.33 no.5B
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    • pp.334-343
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    • 2008
  • In this work we propose a universal pricing machine, which incorporates a universal pricing framework for the future IEEE802.16 WiMAX service with multiple classes of service. A multimedia service is provided by a QoS provisioning scheme in the WiMAX network and universal pricing means that it can compute the price for any type of service in a unified framework. In the proposed pricing framework we incorporate multiple types of services such as the real time and nonreal time services that are supposed to be provided in the WiMAX network. To that purpose, let us first carry out an analysis on the current pricing scheme of Korean WiMAX service which incorporates only the data size. From that analysis we propose a new pricing scheme for the future WiMAX service that provides different service classes in the network. Via numerical experiment, we verify the implication of the work.