• Journal of Korean Society of Industrial and Systems Engineering
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• v.36 no.3
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• pp.1-7
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• 2013

This paper is a case study of reliability assessment with field warranty data of Clutch Master Cylinder (CMC) in hydraulic clutch system. We estimate lifetime distribution using field warranty data which contain much useful information for understanding reliability of the system in the real-world environments. However, the estimated parameters are far from existing reference values, which seems to be caused right censored field warranty data. To modify the parameters, we use the information of the durability test which is performed to verify that the lifetime of the item meets the required level. After that, we can observe that the modified parameters are closer to the existing reference values. This case study shows a possible idea to supplement lack of right censored field warranty data and its applicability.

• Journal of Applied Reliability
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• v.8 no.1
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• pp.1-13
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• 2008

A methodology for collection and analysis of automotive field reliability data is presented. Automotive warranty system usually covers a pre-determined period of time and/or mileage accumulation. Therefore mileage information for the vehicles that have not experienced any failure or problems during the warranty period is not available. In this paper, a reliability analysis method using the estimated mileage distribution from an additional survey for vehicles that have not any record during the warranty period is proposed. Methods of reliability analysis using the warranty information collected under the EU and US warranty policies are also provided.

• Journal of Korean Society for Quality Management
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• v.42 no.1
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• pp.1-14
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• 2014

Purpose: In this paper, the minimal repair-replacement warranty policy is used to carry out a warranty cost analysis with warranty servicing times and failure times that are statistically correlated to bivariate distributions. Methods: Based on the developed approach by Park and Pham (2012a), we investigate the property of the Freund's bivariate exponential distribution and obtain the number of warranty services using the field data to conduct the warranty cost analysis. Results: Maximum likelihood estimates are presented to estimate the parameters and the warranty model is investigated using a Freund's bivariate exponential distribution. A numerical example is discussed to deal with the applicability of the developed approach in the paper. Conclusion: A novel approach of analyzing the warranty cost is proposed for a product in which failure times and warranty servicing times are used simultaneously to investigate the eligibility of a warranty claim.

• Journal of Korean Institute of Industrial Engineers
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• v.28 no.4
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• pp.368-378
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• 2002

As more companies are equipped with data aquisition systems for their products, huge amount of field warranty data has been accumulated. We focus on the case when the field data for a given product comprise with the number of sales and the number of the first failures for each period. The number of censored items and their ages are assumed to be given. This type of data are incomplete in the sense that the age of a failed item is unknown. We construct a model for this type of data and propose an algorithm for nonparametric maximum likelihood estimation of the product reliability. Unlike the nonhomogeneous Poisson process(NHPP) model, our method can handle the data with censored items as well as those with small population. A few examples are investigated to characterize our model, and a real field warranty data set is analyzed by the method.

• Proceedings of the Korean Reliability Society Conference
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• 2000.11a
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• pp.299-311
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• 2000

This paper is concerned with the method of estimating lifetime distribution for field data in warranty period and for a situation where some additional field data can be gathered after the warranty period. Implementing the proposed methods in this paper will result in obtaining the more precise product life time estimation and product improvement.

• Proceedings of the Safety Management and Science Conference
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• 2000.11a
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• pp.39-52
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• 2000

This paper is concerned with the method of estimating lifetime distribution for field data in warranty period and for a situation where some additional field data can be gathered after the warranty period. Implementing the proposed methods in this paper will result in obtaining the more precise product life time estimation and product improvement.

• Journal of the Korea Safety Management & Science
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• v.3 no.4
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• pp.65-76
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• 2001

Field data have been recorded as the time to failure or the number of failure of systems. We consider the time to failure and covariate variables in some pre-specified follow-up or warranty period. This paper aims to investigate study on the reliability estimation when some additional field data can be collected within-warranty period or after-warranty period. A various likelihood-based methods are outlined and examined for exponential or Weibull distribution.

• Journal of Applied Reliability
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• v.17 no.2
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• pp.83-91
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• 2017

Purpose: The purpose of this study is to develop a quality assurance model and to determine appropriate warranty period for a guided missile using its field data. Methods: 10 years of actual firing data is collected from the defense industry company and military. Parametric maximum likelihood estimation for a reliability function is determined with the data. Results: The reliability function estimates average lifetime of the missile. That function shows a user requirement, 80% reliability (lifetime) is come up when 8 years have passed, which is longer than the estimates in the missile's development phase. Conclusion: Quality assurance warranty for a guided missile must be established with actual test data. It is necessary to update and modify the reliability prediction and the warranty period with actual field test data.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.35 no.2
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• pp.71-79
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• 2012

In this paper, an evaluation of a product replacement ratio of irreparable items to the normally working ones is performed with a view to a warranty analysis. It is demonstrated that the replacement ratio during the warranty period can be estimated from the field data collected during the period of operation, and one can provide the management with a useful information regarding the appropriateness for the warranty period, which is vital to the product marketing strategy. Although warranty data usually take the form of multiply right censored interval data, the conventional reliability analysis method seems to be good enough as in this case. More sophisticated method such as warranty cost analysis and 2-dimensional warranty analysis is yet desired.

• Communications for Statistical Applications and Methods
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• v.18 no.3
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• pp.277-286
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• 2011

Global companies can sell their products with dierent warranty periods based on location and times. Customers can select the length of warranty on their own if they pay an additional fee. In this paper, we consider the warranty period and the repair time limit as random variables. A two-dimensional warranty policy is considered with repair times and failure times. The repair times are considered within the repair time limit and the failure times are considered within the warranty period. Under the non-renewable warranty policy, we obtain the expected number of warranty services and their variances in the censored area by warranty period and repair time limit to conduct a warranty cost analysis. Numerical examples are discussed to demonstrate the applicability of the methodologies and results using field data based on the proposed approach in the paper.