• Journal of Korean Ophthalmic Optics Society
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• v.11 no.3
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• pp.207-215
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• 2006

This study surveys the brand and design recognition by an expert vs. non-expert group in the eye glasses industry. This survey is to search for a way for domestic brands to compete and win foreign ones. The non-expert group chose design as the most noteworthy difference between domestic and foreign brands; likewise, the expert group appeared to first consider design on their choice. Brand recognition by the non-expert group appeared very low; on the other hand, expert group's recognition was higher with domestic brands than with foreign ones. In conclusion, the bounce back of domestic eye glasses business does not seem to be possible in a snap by a special recipe; rather, it is necessary to invest and make efforts to develop new techniques for better quality on the one hand, and to increase brand and design recognition on the other.

• Korean Institute of Interior Design Journal
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• v.26 no.5
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• pp.152-160
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• 2017

The purpose of this study is to propose a space design plan for brand experience that can enhance consumer satisfaction and brand awareness by conducting a survey on the consumer satisfaction with space expression methods in an eyewear flagship store. Through theoretical review, brand experience was defined as the 'process and outcome of experiences caused by stimulations associated with the brand in a series of processes. After reviewing previous studies, 5 elements of brand experience such as the sensory, emotional, behavioral, cognitive and relational experiences were extracted. Upon deriving a checklist through these elements, a survey was conducted. The analysis of the survey showed that the process composed of cognitive experiences that promoted to remember the brand was intensively expressed in spaces. Thus, the results of this study are as follows. First, the process composed of cognitive experience should be applied with a higher priority to increase brand awareness, and such a process accompanied by the behavioral and sensory experiences. Second, beyond a simple visual experience, various senses such as olfactory and auditory senses should be stimulated, and behavioral experience provided as an experience factor. Third, brand image and sales spaces should be composed under a single theme with a connectivity. Fourth, in external spaces, the curiosity of consumers should be stimulated with a theme matching the brand image. Fifth, it was found that the visitor satisfaction was higher when formative elements consisted of not only static but also dynamic features. Sixth, among the elements of brand experience, emotional experience should be improved to complete the 'process and outcome of experiences'. It is considered that further studies are needed, which expand the cases of eyewear flagship stores not only in Korea but also overseas, and propose more specific plans and design strategies through in-depth interview methods in the future.