• The Journal of Asian Finance, Economics and Business
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• v.9 no.6
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• pp.373-380
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• 2022

Today, customer satisfaction is the most important issue for Vietnamese banks. There are numerous factors that influence bank customers' satisfaction. The study investigates the factors that influence customer satisfaction with deposit services at the Vietnam Bank for Agriculture and Rural Development (Agribank) in Bac Giang province, Vietnam, and analyses the impact of each component. The authors used 5-point Likert scales to assess whether elements were related to the factors determining consumer satisfaction with Agribank's deposit service. To perform this study, exploratory factor analysis (EFA) and multiple regression were used to find factors determining customer satisfaction with Agribank services. Customers that use deposit services at Agribank in Bac Giang province, Vietnam, provided samples of 300 survey questionnaires for this study. SPSS software is used to examine the data. Customers' satisfaction with Agribank's deposit service is influenced by six factors, including reliability, responsiveness, service capabilities, empathy, tangible means, and service price, according to the study. This finding also offers some recommendations for improving service quality in local Vietnamese banks to gain a competitive advantage.

• The Journal of Asian Finance, Economics and Business
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• v.10 no.2
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• pp.313-320
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• 2023

In general, using information and communication technology (ICT) to support problem-solving is becoming increasingly common across various industries, sectors, and regions. However, there have been few analyses on the factors affecting ICT problem-solving among officers working at People's Committees of mountainous communes. Using survey data, exploratory factor analysis (EFA), and multivariable linear regression, this study examined the factors that influence the use of ICT in resolving works among community officers at People's Committees in the Northwest mountainous region of Vietnam. The results showed that three factors with statistical significance affecting the dependent variable are computer skills, gender, and occupation of community officers. Therefore, it is recommended that officers participate in ICT training courses or engage in regular self-study to improve their computer skills and qualifications. Both men and women should also prioritize the use of ICT equipment. The study also found that officers in managerial positions were more likely to use ICT for problem-solving than their counterparts. However, some factors that affect the use of ICT were not identified in this study, leaving room for further research.

• Asia-Pacific Journal of Business
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• v.14 no.1
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• pp.397-409
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• 2023

Purpose - This study is a study on the factors affecting job satisfaction of foreign migrant workers (focusing on domestic automobile industry workers) to examine the impact of foreign workers on the corporate management of Korean manufacturers in Korean society. Design/methodology/approach - A survey was conducted on 152 foreign laborers who lived in Korea. First, an exploratory factor analysis was performed to confirm reliability and validity. Second, an multiple regression was conducted based on the reliability and exploratory factor analysis results. Third, the mediation regression by checking the effect of organizational commitment. Findings - The acculturation and organizational fairness were found to have a great influence on job satisfaction, and this study found that perceived acculturation had an effect on job satisfaction through the mediating effect of organizational commitment. In addition, organizational fairness was also found to have an effect on job satisfaction as a mediating effect of organizational commitment. Research implications or Originality - It was to provide meaningful implications for foreign workers in the current Korean labor market. Based on the results, the corporate competitiveness of Korean manufacturers should be further secured.

• Journal of Korea Society of Digital Industry and Information Management
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• v.20 no.1
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• pp.87-98
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• 2024

This study conducted an empirical study on the application of innovative teaching methods in the tourism field in a situation where innovative teaching methods suitable for the AI era are required. It was intended to provide exploratory basic data on the application of a wide range of innovative teaching methods through actual verification of the educational effectiveness before and after the application of the innovative teaching method. To this end, the effectiveness before and after education was empirically verified with 60 students who majored in tourism at Y University in the metropolitan area. Reliability analysis, corresponding sample t-test, and map analysis using graphs were performed on the collected data to increase visibility. As a result of the study, it was found that all the competencies of the innovative teaching method had a statistically significant influence after the application of the innovative teaching method. In addition, by increasing the effect of interaction between instructors and learners acting as facilitators, exploratory results were derived for potential benefits and areas that could be improved.

• Journal of The Korean Association For Science Education
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• v.33 no.6
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• pp.1237-1247
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• 2013

The purposes of this study are 1) to revalidate the developed Measuring Instrument Systems Thinking and 2) to compare systems thinking skills between gifted and non-gifted high school students. For the test, 116 gifted science students and 553 non-gifted students were sampled from high schools. Exploratory factor analysis and confirmatory factor analysis were performed and Independent t-test was performed using the average of the two groups. The finding of the exploratory factor analysis indicated 5 factors in the model with 4 items per single factor. The result of confirmatory factor analysis was generally appropriate and acceptable (5 factor model: ${\chi}^2/df$ : 2.765, TLI=.907, CFI=.929, IFI=.930, RMSEA=.044). The reliability for 20 items turned out to be high because the Cronbach's alphas were at .875 and .693~.751 per each factor. In addition, the result of t-test showed that systems thinking skills among gifted science students were significantly higher than non-gifted students. This study could be expanded to measuring systems thinking with qualitative research tools and to various school levels.

• The Journal of the Korea Contents Association
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• v.21 no.8
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• pp.608-618
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• 2021

The aim of this study was to verify the feasibility and reliability of the program outcome indirect measurement tool developed for nursing college students in Korean. 396 nursing students from 5 nursing colleges participated in this study, data were collected from November 22 to December 10, 2019. Data analysis was conducted using the IBM Statistics SPSS 21.0 and AMOS 21.0 programs to analyze item analysis, exploratory and confirmatory factor analysis. As a result of the item analysis, all 79 items were selected for factor analysis. In the exploratory factor analysis, five items that were loaded with other factors were deleted. The final factor loading range was from .37 to .86, and the cumulative explanatory variance for 12 factors was 71.71%. No items were deleted as a result of the confirmatory factor analysis, and the final scale was consisted of 74 items. The average score for scale was 3.78 and Cronbach' α was .98. The feasibility and reliability of the program outcome indirect measurement tool have been verified through this study. Therefore it can be used as a more standardized indirect measurement tool for nursing college students.

• Journal of People, Plants, and Environment
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• v.23 no.4
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• pp.475-484
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• 2020

Background and objective: Horticultural activity is one of the most basic elements of horticultural therapy, which brings about therapeutic effects for participants through various plant-related activities. The main objective of this study was to verify the results of previous research, which suggested six types of activities from the exploratory factor analysis. Methods: To meet the purpose of this study, a questionnaire was designed to determine the preferences for 6 types of the horticultural therapy activities. The survey was conducted on 703 people from March 7 to June 20, 2019. The data of 674 cases were used into the final analysis, excluding unreliable responses. Descriptive statistics, and reliability analysis were performed using IBM SPSS Statistics 25, and confirmatory factor analysis was performed using IBM SPSS Amos 21. Results: First, horticultural therapy activities were classified into 6 types from the exploratory factor analysis, as conducted in previous research. The confirmatory factor analysis provided that the fit of the final model was satisfactory with χ² = 1,300.590 (p < .001), RMR = .045, GFI = .876, RMSEA = .062, NFI = .914, TLI = .905, CFI = .914. Conclusion: This result revalidated that the mode with 6 types of horticultural therapy activities from previous research is appropriate criteria for the classification of horticultural activities. The model could be used to design more systematic horticultural therapy programs that meet the needs or circumstances of the subject, or that are suitable for necessary therapeutic intervention methods.

• 한국노년학
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• v.37 no.2
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• pp.309-328
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• 2017

The purpose of this study is to develop a perceived elderly stigma scale for intergenerational research and practice. Although negative stereotypes on elderly population have worsened physical and psychological health of older people, there has been a lack of systematic efforts to measure and monitor stigmatic perception and behavior of younger generation on elderly people. We initially constructed a 34-item perceived elderly stigma scale, by integrating the processes of literature review and exploratory item generation. After confirming the face validity of the scale, a 31-item perceived elderly stigma scale was tested with 252 adults recruited from an online research panel. The result of an exploratory factor analysis suggests a 5-factor solution with 28 items: ability, personality, appearance, authoritarian dependancy, and family-obsession. The convergent/discriminant validity was confirmed by examining its relationships with ageism, elderly discrimination, attitude toward elderly, and respect for elderly. After a series of refinement and empirical tests, the perceived elderly stigma scale would contribute to understanding the current state of elderly discrimination in our society and to develop necessary policies and promotion strategies to eliminate intergenerational conflicts.

• The Journal of Korean Medicine
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• v.35 no.3
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• pp.49-59
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• 2014

Background: Eight positions for new formulations in Jingyuequanshu is a unique classifying system and each position can be presented as a network. Network analysis is an effective method of visualizing the relationship of textual information. Purpose: This study aimed to analyze the structure of the eight positions for new formulations in Jingyuequanshu, and to acquire information about composing materia medica. Methods: We constructed an initial database and binary matrix of eight positions for new formulation in Jingyuequanshu, including its herbs and formulations. With this data, we carried out frequency and network analysis. Results: We analyzed each of the eight positions for new formulation, entire positions, and five positions after removing 'causal/cold/hot' positions. We found that the formulas of the causal position are distributed throughout the new formulation, and those of the cold and hot positions are also distributed similarly but the two groups are exclusive to each other. The other 5 positions are distributed exclusively to one another. Conclusions: Eight positions for new formulation of Jingyuequanshu were classified into three axes by exploratory network analysis. One is an axis of causal position, another is an axis of cold/hot positions, and the last is an axis of the other five positions.

• The Journal of the Korea Contents Association
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• v.20 no.11
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• pp.391-401
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• 2020

This study verified the reliability and validity of the Korean version of the Student Career Construct Inventory(K-SCCI) that was translated into Korean language from the Student Career Construct Inventory (SCCI) developed by Savickas et al.(2018). To achieve this, this study conducted item content analysis, exploratory factor analysis, confirmatory factor analysis, and criterion-related validity in 530 university students. As a result of item content analysis and exploratory factor analysis, it was found that 4 factor models and 18 items were the most appropriate in K-SCCI. The 4 factors were named as crystallizing a vocational self-concept, exploring to gather information about occupations, deciding to commit to an occupational choic, and preparing to implement that choice. As a result of confirmatory factor analysis to verify the goodness-of-fit of the 4 factor models, it appeared to be appropriate. As a result of analyzing the correlation with related measures to verify the criterion-related validity of measures, it was found that student career construct was negatively correlated with employment anxiety but positively correlated with career adaptability.