• Title/Summary/Keyword: Expertise

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The effects of Technological and Business Expertise of IT Service Provider on Relationship Quality: The case of EMR system (IT 서비스 제공자의 기술/업무 전문성이 관계품질에 미치는 영향: 전자의무기록 시스템의 사례)

  • Park, Jun-Gi;Lee, Sangwoo;Shin, Hyunkyung;Lee, Jungwoo
    • Korea Journal of Hospital Management
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    • v.20 no.1
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    • pp.39-52
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    • 2015
  • This study provides empirical evidence for the role of IT professional's expertise in hospital IT service encounters. It is posited here that IT professional's technological expertise and business expertise are associated with relationship quality(trust, satisfaction, commitment). Partial least square analyses are conducted, using data collected from 216 hospital workers. The results confirm that technological expertise strongly impacts on commitment and business expertise maintain a strong impact on satisfaction and trust. This study uses a cross-sectional survey as a research method. Longitudinal study seems necessary to further explore how expertise perception is actually formed between IT professionals and users in hospital service environments. The analysis also reveals that it takes time to grow relationship quality. Implications are discussed, and further studies are suggested.

The Effect of Career Learning on Employability and the Mediating Effect of Job Expertise in a Public Corporation (공기업 근로자의 경력학습이 고용가능성에 미치는 영향에서 직무 전문성의 매개효과)

  • Lee, Eui-Joong
    • LHI Journal of Land, Housing, and Urban Affairs
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    • v.8 no.3
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    • pp.123-130
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    • 2017
  • This study aims to empirically verify the impacts of career learning on employability and the mediating effect of job expertise in a public corporation. For the empirical analysis, I surveyed 958 employees(valid respondents) working in a public corporation. And the structural equation modeling(SEM) was used to statistically analize and test the research hypotheses. The independent variable is 'career learning', the dependent variable is 'employability' and the mediating variable is 'job expertise'. The results are as follows. The empirical analysis shows that the positive effects of 'career learning ${\rightarrow}$ job expertise', 'job expertise ${\rightarrow}$ employability' and 'career learning ${\rightarrow}$ employability' are all verified. And the mediating effect of job expertise between career learning and employability is also partially verified. So, all the proposed hypotheses are accepted. From this result, I can clearly suggest that the employees can be growing to professionals with high employability when they retire if they are voluntarily and self-motivated to set up their career plan and to enhance their job expertise. In this context, it is expected that the company should support the employees to continue to strengthen their own expertise in their job place through their mid-long term career learning plan.

A Semantics for KADS Model of Expertise (KADS 지식 모델의 의미론)

  • 전윤재
    • Journal of the Korean Operations Research and Management Science Society
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    • v.19 no.2
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    • pp.57-73
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    • 1994
  • KADS is currently a best known methodology for expert system development is Europe. KADS world sees the expert system development as a modeling activity and uses models to control complexity of the development process. Four layers KADS expertise model is used to describe expert knowledge. But this expertise model in high abstraction level is conceptual and not formalized. This paper has formalized KADS expertise model using set theory and mathematical semantics combined in order to reduce the ambiguity of informal models of expertise, provide a precise means of communication about the model of expertise and point out incompleteness and inconsistency of the model of expertise. Instead of first order predicate calculs, set theory and mathematical semantics are used because they are a more general and have compositive quality.

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Participation in Decision-making and Expertise of Staff Nurses (일부종합병원 일반간호사의 의사결정 참여와 전문성)

  • Cho, Mee-Kyung;Jeong, Hyun-Sook
    • Journal of Korean Academy of Community Health Nursing
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    • v.10 no.2
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    • pp.537-548
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    • 1999
  • The purpose of this study was to analyze the relationship of the participation in decisionmaking and expertise of staff nurses. The population for this study was the registered nurses(N=342) working in Chungnam and Chungbuk. The data were collected from April 26 to May 26, 1999. The survey instrument was Participation in Decision Activities Quesionnaire and Expertise scale developed by Anthony(1995), and Job Expertise scale of Van de Ven and Ferry. The results were as follows: 1) There was a significant difference for identification and design, and selection among the process of participation in decision making. 2) There was a significant difference between the participation in caregiving decisions and condition of work decisions. 3) (1) There was a significant difference among caregiving decisions between the expertise indicators and the variables such as education level. and the experience to told who is an expert. (2) There was a significant difference among condition of work decisions between the expertise indicators and the variables such as career, the spent keeping current per week, and self-rating of expertise.

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A Study on Factors and Measurement Methodology on Workers' Work Competence Levels for Sustainable Management in ICT Organization (ICT조직의 지속가능경영을 위한 직무전문성 측정요인과 방법)

  • Yoon, Jang Ho;Kim, Kui Won;Lee, Soo Hyun;Kim, Jae Yun
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.10 no.5
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    • pp.27-43
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    • 2015
  • Ever more so than any other times, today's corporations today face an ultimate issue of acquiring highest work expertise for their employees. However, most of current academic researches try to focus on what factors comprise an expertise while they fail to tackle the very issue of detailed numerical measurement of the expertise factors recommended improvement paths, and goals for each measured expertise level. Hence, this study suggests more objective and highly reliable identification of work competence measurement factors and the correlation among the identified factors. For details, it tries to propose a methodology of expertise measurement by developing into the definition of experts and expertise, reestablishment of expertise factors, determination of reference points of the expertise factors, and weighting of the factors. This measurement methodology finds that it itself has significant correlation with existing work competency level measurement and test tools. Therefore it is identified to justify its effectiveness. Finally, this study proposes an action point of establishing a national expertise architecture and its frameworks for various societies in general.

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The Recognition of Expertise According to the Infant Class's Teacher Sensitivity and Efficacy of Teaching Play (영아반 교사의 민감성과 놀이교수효능감에 따른 전문성 인식)

  • Jung, Hyejin;Park, Jaeok
    • Journal of Families and Better Life
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    • v.32 no.5
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    • pp.193-205
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    • 2014
  • The purpose of this research is to gather basic data to make nursery teachers' role clear and to suggest a way to improve their expertise by investigating their sensitivity and expertise. To fulfill this aim, this research was performed by targeting 180 nursery teachers responsible for infant classes in national, public, and private nursery schools. To measure the nursery teachers' sensitivity, Gerber's (2003) teacher sensitivity indicator is used. And to measure the efficacy of teaching play, the indicator, which was developed by E. Shin, Y. Yu and H. Park (2004), was used through modification and complement. Also for measuring the teacher's expertise, research data were collected by the generalized and modified questionnaire which was used in H. Yoon's (2010) research. The results of the analysis of collected data show that the teacher group with higher sensitivity in the infant class shows meaningfully higher professional ethics, higher performance, and higher recognition of expertise than the teacher group with lower sensitivity. And the teacher group with higher awareness of the efficacy of play shows higher professional ethics, higher performance, and higher recognition of expertise than the teacher group with lower sensitivity. too. Also, the results of the analysis of the correlation between the infant teacher's sensitivity, efficacy of teaching play, and recognition of expertise show that the teacher's sensitivity has a static correlation with the total points of social necessity, professional ethics, fairness, teacher's performance, and recognition of expertise. When we generalize the research results, we find that positive sensitivity and higher efficacy of teaching play make the infant class teacher's expertise recognition higher.

A Study on Korean Teacher Librarians' Perception of Expertise (사서교사의 전문성 인식에 관한 연구)

  • Kim, Sung-Jun
    • Journal of Korean Library and Information Science Society
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    • v.40 no.3
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    • pp.249-270
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    • 2009
  • This study is to search Korean teacher librarians' perception level of expertise and to grope for effective alternatives to promote their expertise, based on it. The result is as follows: Although Korean teacher librarians were well-educated on the information management and its related expertise, they consider that, in site, the expertise on school library education and its management is more important. As a result, this study suggests the law amendment of training teacher librarians, and the improvement of their selection system and in-service training.

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A Study on the Influence of Consulting Expertise and Experience of utilizing of Word of mouth intentions : Focused on the Mediating Effects of Consulting Firms Brand (컨설팅전문성과 활용경험이 구전의도에 미치는 영향연구 : 컨설팅사브랜드를 매개효과로)

  • Jo, Young-Jun
    • Journal of Digital Convergence
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    • v.10 no.1
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    • pp.195-202
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    • 2012
  • This Study is to verify that Consulting firm's brand plays a mediating role in consulting expertise, experience utilizing, and word of mouth intention. The results of study show that firstly, Consulting expertise and experience utilizing have a positive effect on word of mouth intention, and secondly Consulting firm's brand have also a positive effect on the mediating role in the relationship between consulting expertise & experience utilizing, and of mouth intention. This study have a significant meaning to ascertain that word of mouth intention should enhance the value of consulting firm's brand with first priority, and importance of consulting expertise and experience utilizing should be recognized, and the values of consulting expertise and experience utilizing be enhanced by consulting firm's brand.

Types and Characteristics of Primary Teachers' Instructional Expertise Development Activities for Software Education (초등 교사의 SW교육 수업 전문성 개발 활동 형태 및 특성)

  • Ock, Jihyun;Ahn, Seongjin
    • Journal of The Korean Association of Information Education
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    • v.22 no.5
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    • pp.519-533
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    • 2018
  • This study aims to classify the types of instructional expertise development activities of teachers who teach subjects related to software education in primary schools. To this end, the study analyzes their participation in expertise development activities over the recent three years, outcomes from these activities, and forms and characteristics of expertise development activities. In the questionnaire survey conducted for this study, 276 primary school teachers participated. According to the survey, the same largest proportion of them participated in collective job training (96%) and distant job training (96%), followed by consulting, instruction supervision, mentoring, and peer observation (82%), lectures, workshops, and seminars held by related government ministries and the provincial and municipal offices of education (69%), and teachers' study communities (66%). Among informal activities, reading accounted for the highest portion of the activities (88%), followed by the use of information on Websites including YouTude and GitHub (80%), and teachers' expertise development networks (76%). The reasons for their participation in the activities were mostly to improve their instructional expertise (80%). Their participation in the activities had an impact on usefulness to enhance instructional expertise, improvement of job competencies, application to current jobs, sense of instructional efficacy, and positive effect. These results of the study are expected to provide a foundation for preparing continued expertise development plans that can promote the educational value of primary school teachers' instructional expertise development activities for teaching subjects related to software education.