• 제목/요약/키워드: Expectancy

검색결과 958건 처리시간 0.025초

Factors Influencing Use of Social Commerce: An Empirical Study from Indonesia

  • RAHMAN, Arief;FAUZIA, Refika Nurliani;PAMUNGKAS, Sigit
    • The Journal of Asian Finance, Economics and Business
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    • 제7권12호
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    • pp.711-720
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    • 2020
  • This research aims to analyze the factors affecting the acceptance of social commerce, including performance expectancy, effort expectancy, social support, facilitating conditions, hedonic motivation, habitability, price saving orientation, and privacy concerns using the Unified Theory of Acceptance and Use of Technology (UTAUT2). UTAUT2 has been examined and modified in various contexts. The research model studies the acceptance and use of technology in the context of customers. This study adopts a quantitative method using the partial least squares regression (PLS) approach involving 244 respondents. The respondents are users of social commerce in Indonesia. The result of this research indicates that social influence, facilitating conditions, hedonic motivation, habit, price value orientation, and privacy concerns have a significant effect on behavioral intention. On the other hand, performance expectancy and effort expectancy does not affect behavioral intention. Furthermore, price value has a significant effect on social commerce user behavior. Lastly, facilitating conditions and habits does not affect social commerce user behavior. This research contributes to the development of theory by examining an additional variable, which is privacy concern. This study is significant since social media and social commerce have grown exponentially nowadays. Implications of the results for the development of the theory (UTAUT2) and practice are discussed in the article.

Use Intention of Mobile Fingerprint Payment between UTAUT and DOI in China

  • Wu, Runze;Lee, Jong-Ho
    • 유통과학연구
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    • 제15권10호
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    • pp.15-28
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    • 2017
  • Purpose - With the rapid growth of Chinese mobile pay market, it's necessary to run a study of the aims why users prefer to intention of use for mobile fingerprint payment. To reach this goal, UTAUT added Perceived Security and DOI. Research design, data, and methodology - The researchers conducted this study by using collected 3126 responses and the collected data was analyzed by applying statistical techniques factor analysis, AMOS, and Cronbach's Alpha and SPSS 22.0. Results - The result shows that compatibility and relative advantage of mobile fingerprint payment have positive effect on performance expectancy and effort expectancy separately, and the performance expectancy and effort expectancy have positive effect on people's use intention of mobile fingerprint payment. Social influence has a positive effect on the users' use intention of mobile fingerprint payment, Facilitating conditions has a slight effect on the users' use intention of mobile fingerprint payment, Perceived security has the most significant effect on he users' use intention of mobile fingerprint payment. Conclusions - The research showed that compatibility is one of the most important elements that make users continue to use the product. The mobile fingerprint payment must own clearer advantages than other ones that it can reach the biggest market. The Social Influence has a positive influence on the intention of use.

개인의 혁신성과 사회적 영향 관점에서 특수교사들의 스마트미디어 수용에 관한 연구 (The study of smart-media acceptance model for teachers in special education based on personal innovativeness and social influence)

  • 한동욱;강민채
    • 디지털융복합연구
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    • 제10권10호
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    • pp.75-83
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    • 2012
  • 본 연구는 특수교사들의 스마트미디어 수용에 영향을 미치는 요인들을 개인의 혁신성과 사회적 영향 두 가지 관점에서 설명하고자 구조방정식 모형을 통해 분석을 수행하였다. 요인들 간의 상관관계를 분석한 결과 개인의 혁신성, 사회적 영향, 성과에 대한 기대, 행위의도와의 상관관계가 있었으며 설정된 요인들 간의 경로분석을 통한 가설 검정 결과, 사회적 영향이 성과에 대한 기대에 영향을 미치는 직접효과 및 행위의도에 미치는 직접효과는 유의한 것으로 나타났다. 또한 사회적 영향은 성과에 대한 기대를 매개요인으로 하여 행위의도에 영향을 미치는 간접효과도 유의한 것으로 나타났다. 그러나 개인의 혁신성은 성과에 대한 기대나 행위의도에 직접적이거나 간접적으로 미치는 영향이 유의하지 않는 것으로 나타났다.

마음수련 명상 프로그램이 지역사회 암 생존자의 삶의 질, 삶의 만족, 삶의 기대에 미치는 효과 (The Effects of Community-Based Mind Subtraction Meditation Program on Quality of Life, Life Satisfaction, and Expectancy of Satisfactory Life in Cancer Survivors)

  • 김명숙;최은희;윤미라
    • 동서간호학연구지
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    • 제22권2호
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    • pp.87-95
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    • 2016
  • Purpose: The purposes of this study were to develop a community-based Mind Subtraction meditation program for cancer survivors and examine the effectiveness of the developed program on quality of life, life satisfaction, and expectancy of satisfactory life in cancer survivors. Methods: This study used a one group, pretest-posttest design. A 5-week community-based meditation program for cancer survivors was offered twice a week with each session up to 2 hours. 10 cancer survivors who had completed cancer treatments participated in this study. Data were collected using self-reported questionnaires and personal journals about the meditation experience from September 10 to December 11, 2015 at a health center branch in Seoul, South Korea. Results: There were statistically significant differences in physical domain of quality of life (QOL) expectancy of satisfactory life. Conclusion: This study shows that the community-based Mind Subtraction meditation program for cancer survivors can be considered as an effective nursing intervention to improve quality of life and expectancy of satisfactory life among cancer survivors in a community setting.

UTAUT 이론을 기반으로 한 인터넷뱅킹의 이용에 영향을 미치는 요인: 한국과 중국의 비교연구 (A Comparative Analysis on the Usage of Internet Banking Users in Korea and China: Based on the UTAUT Theory)

  • 이동만;림계화;장성희
    • 한국정보시스템학회지:정보시스템연구
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    • 제19권4호
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    • pp.111-136
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    • 2010
  • This study examined the difference in the usage of internet banking users between Korea and China. This model tests various theoretical research hypotheses relating to internet banking, The Unified Theory of Acceptance and Use of Technology(UTAUT). The factors influencing on the use intention of Internet banking have been classified as performance expectancy, effort expectancy, social influence and facilitating conditions. The proposed model was empirically tested using data collected from a survey of internet banking users in Korea and China. The model is used by SPSS 15.0 and AMOS 7.0 for analysis on the sample collected from 272 respondents. The result of hypothesis testing are as follows. First, performance expectancy and social influence positively influence use intention of internet banking user both Korea and China. Second, facilitating conditions only positively influence on the usage of internet banking users in Korea. On the other side, effort expectancy do not influence the use intention of internet banking users in both two countries. The results of study will provide practical implications on the internet banking in Korea and China.

항공사의 서비스 실패 및 회복노력이 서비스 접점의 고객만족에 미치는 영향 (The Effects of Service Failure and Recovery on Customer Satisfaction In the Airline Service Encounter)

  • 김형순;김립인
    • 한국경영과학회지
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    • 제29권4호
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    • pp.95-116
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    • 2004
  • This study will attempt to build an integrated model of the customer satisfaction process with service encounter in a comprehensive point of view including the expectancy-disconfirmation theory, justice theory, and attribution theory. In addition, this study will attempt to examine the influence of service failure-related variables and service recovery-related variables on customer satisfaction in the airline firms' service failure and recovery situation. The results showed that the higher the controllability and severity of the failure, the more positive influence on expectancy of recovery and more negative influence on the recovery satisfaction increased. They also showed that the higher procedural recovery efforts and distributive/interactional recovery efforts, the more positive influence on perceived recovery performance and recovery satisfaction also increased. It was found that the recovery satisfaction with service encounter depended on the extent to which the customer's perception of recovery efforts confirmed the expectancy of recovery. Also it was found that perceived recovery performance has an effect on recovery satisfaction through the mediation of recovery disconfirmation indirectly as well as directly.

소셜 네트워크 서비스의 지속적 사용의도에 영향을 미치는 서비스 및 개인 특성에 대한 실증연구 (An Empirical Study on the Influence of Social Network Services(SNS) and Individual Characteristics on Intention to Continuous Use of SNS)

  • 김상현;박현선
    • 한국IT서비스학회지
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    • 제11권3호
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    • pp.17-38
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    • 2012
  • Social network service(SNS), provided by social network sites such as Facebook, Twitter and Cyworld is rapidly growing in online business. Furthermore, many companies have growing interests in finding effective ways to use SNSs for their innovations, marketing and advertisement. In fact, firms have recognized the utility value of the SNS for their business. In this aspect, this study attempts to identify key factors influencing the intention to continuous use of SNSs. Based on the UTAUT(the Unified Theory of Acceptance and Usage of Technology)model, this study proposes the research model, including the effects of social network service characteristics(social relationship support, information sharing, image expression) and individual characteristics(self-disclosure, extroversion, familiarity) on performance expectancy as well as the moderating effect of perceived information security among UTAUT variables. The 412T sets of data collected in a survey were tested against the modeling using SEM using SmartPLS. Results indicated that social network service and individual characteristics had significant effect on performance expectancy with exception of self-disclosure. In addition, the moderating effect of perceived information security had significant effect. The results had important implications for firms providing SNSs hoping to develop a successful business model.

통합기술수용이론(UTAUT) 기반 옴니채널 서비스의 사용자 수용 모형에 관한 연구 (A Study on the User Acceptance Model of Omni Channel Service Based on Unified Theory of Acceptance and Use of Technology (UTAUT))

  • 주혜리;이은정
    • Human Ecology Research
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    • 제54권4호
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    • pp.405-414
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    • 2016
  • The rapid change of consumer expectations in shopping environments has required retailers to actively adopt omni-channel services, however, limited research exists on the topic. We identify the effect of consumer's utilitarian shopping value on expectations for omni-channel services. An online survey was conducted on 176 subjects who had experience using omni-channel services. We employed Unified Theory of Acceptance and Use of Technology (UTAUT) as our theoretical model to explore the mechanisms of consumers' acceptance of omni-channel services in fashion. We used SPSS ver. 22.0 and AMOS ver. 22.0 programs to analyze data. The results indicate that utilitarian shopping value has a positive effect on performance expectancy, effort expectancy, and social influence for omni-channel services. Performance expectancy for omni-channel services also has a positive effect on the purchase intentions of fashion products. Effort expectancy for omni-channel services also positively increases the purchase intentions of fashion products. Last, the social effect of omni-channel services has a significant positive effect on purchase intention. All the hypotheses were supported. The research findings can provide the fashion distribution industry with useful basic data to understand the needs of consumers who use multi-channels when establishing a new channel or marketing strategy.

청소년의 미래기대에 대한 연구: 자아존중감과 사회적 지지를 중심으로 (A Study on Adolescents' Expectation of Future: Focused on Self-Esteem and Social Support)

  • 김진경;김혜연
    • 대한가정학회지
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    • 제51권2호
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    • pp.173-186
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    • 2013
  • This study aims to investigate how adolescents' expectation of their future according to their self-esteem and perceived social support from parents, teachers, and peers. The study surveyed 611 adolescents, who live in Jeju. The data was analyzed by t-test, ANOVA, and step-wise Regression analysis. The main results of the study were as follows. First, the adolescents generally had a positive perception of their future. Second, there were significant differences in their perceptions of expectancy for the future according to school grade, leadership experience in school, experience with voluntary activities, educational background of the father, educational background of the mother, level of living, self-esteem, parent support, teacher support, and peer support. The parents with a higher educational background tended to have a professional career, have high expectation for their children, serve as role models for their children, and have a high level of positive perceptions of the future. Finally, the variables which affect the adolescents' expectancy for future were examined hierarchically by a step-wise regression analysis. As a result, in general, level of living, self-esteem, and social support were the most important variables, and self-esteem and parent support have the greatest impact on their perceptions of expectancy for the future.

금연기대와 자기효능감이 스트레스에 미치는 영향 (Effects of Self-efficacy on Relationship between Smoking-cessation Expectancy and Stress)

  • 민순;박종;최양호;김혜숙;하윤주
    • 한국보건간호학회지
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    • 제24권1호
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    • pp.105-114
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    • 2010
  • Purpose: To investigate the effect of smoking cessation expectation and on the stress for subjects in smoking cessation clinic and effect of self-efficacy in the relationship between expectancy and stress, with the aim of establishing an effective management smoking cessation strategy. Methods: Current smokers (n=161) >30-years-of-age who were residents of G city completed a questionnaire. Results: Concerning the effect of self-efficacy and the expectancy on stress, they were significantly effective in first, second and third stage, and appeared 8.3% in first stage, 13.8% in third stage, showing self-efficacy has a controlling effect on stress. Conclusion: Smoking cessation expectancy and self-efficacy significantly influence stress, and must be taken into account in development of smoking-cessation strategies and programs.