• Title/Summary/Keyword: Excellence Model

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Understanding and Modelling Brand Equity

  • Martensen, Anne;Gronholdt, Lars
    • International Journal of Quality Innovation
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    • v.4 no.2
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    • pp.73-100
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    • 2003
  • The most successful companies today are said to have strong brands. But what is a strong brand\ulcorner What makes a brand strong\ulcorner How do we build a strong brand\ulcorner This paper develops a customer-based brand equity model to help address these important questions. The developed model is a cause-and-effect model linking customer-brand relationships to rational and emotional brand associations, as well as rational and emotional brand evaluations. The customer-brand relationships are characterized by loyalty, based on both behaviour and attitude. As branding is a very complex concept, it is important to determine which of the many branding elements should be included in the model. This paper discusses why a given aspect is important for a brand's equity and which relations exist between the included variables from a theoretical perspective. The model provides insight into the creation of a brand's equity and can thus be used in the brand management process to achieve brand excellence.

The Study on the Effect of Experience Values of Chinese Coffee Shop on the Intent of Revisiting of Consumers: Focusing on the Mediation Effect of Emotional Responses

  • KANG, Min-Jung;WAN, Yeo-Sun;HWANG, Hee-Joong
    • Journal of Distribution Science
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    • v.17 no.11
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    • pp.47-52
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    • 2019
  • Purpose: This study specifically discusses why coffee shop customers want to revisit coffee shops. In addition, we would like to verify the mediated effect of the emotional reaction in relation to the influence of the experience values of the Chinese coffee shop on the re-visit of the coffee shop. Research design, data and methodology: Regression and reliability analyses were conducted. Simple regression was used for stock price verification, and the bootstrap method of model4 of Hayes was performed for the intermediate hypothesis verification. Results: This study confirmed that the experience values of coffee shops (entertainment, aesthetic, economic efficiency, and service excellence) have a significant influence on customers' intention to revisit coffee shops. Conclusions: Managers can check that the level of revisit by customers is increased by increasing the elements of experience value. In addition, studies have shown that the customer's emotional reactions play a significant mediating role in the relationship between the value of the experience and the customer's intention to revisit the coffee shop. This suggests that the coffee shop operator should focus on the emotional response of its customers and devise strategies to ensure that the value of the experience is connected to the intent of revisiting.

Effects of consecutive earthquakes on increased damage and response of reinforced concrete structures

  • Amiri, Gholamreza Ghodrati;Rajabi, Elham
    • Computers and Concrete
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    • v.21 no.1
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    • pp.55-66
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    • 2018
  • A large main shock may consist of numerous aftershocks with a short period. The aftershocks induced by a large main shock can cause the collapse of a structure that has been already damaged by the preceding main shock. These aftershocks are important factors in structural damages. Furthermore, despite what is often assumed in seismic design codes, earthquakes do not usually occur as a single event, but as a series of strong aftershocks and even fore shocks. For this reason, this study investigates the effect and potential of consecutive earthquakes on the response and behavior of concrete structures. At first, six moment resisting concrete frames with 3, 5, 7, 10, 12 and 15 stories are designed and analyzed under two different records with seismic sequences from real and artificial cases. The damage states of the model frames were then measured by the Park and Ang's damage index. From the results of this investigation, it is observed that the sequences of ground motions can almost double the accumulated damage and increased response of structures. Therefore, it is certainly insufficient to ignore this effect in the design procedure of structures. Also, the use of artificial seismic sequences as design earthquake can lead to non-conservative prediction of behavior and damage of structures under real seismic sequences.

A Multi-Objective Differential Evolution for Just-In-Time Door Assignment and Truck Scheduling in Multi-door Cross Docking Problems

  • Wisittipanich, Warisa;Hengmeechai, Piya
    • Industrial Engineering and Management Systems
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    • v.14 no.3
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    • pp.299-311
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    • 2015
  • Nowadays, the distribution centres aim to reduce costs by reducing inventory and timely shipment. Cross docking is a logistics strategy in which products delivered to a distribution centre by inbound trucks are directly unloaded and transferred to outbound trucks with minimum warehouse storage. Moreover, on-time delivery in a distribution network becomes very crucial especially when several distribution centres and customers are involved. Therefore, an efficient truck scheduling is needed to synchronize the delivery throughout the network in order to satisfy all stake-holders. This paper presents a mathematical model of a mixed integer programming for door assignment and truck scheduling in a multiple inbound and outbound doors cross docking problem according to Just-In-Time concept. The objective is to find the schedule of transhipment operations to simultaneously minimize the total earliness and total tardiness of trucks. Then, a multi-objective differential evolution (MODE) is proposed with an encoding scheme and four decoding strategies, called ITSH, ITDD, OTSH and OTDD, to find a Pareto frontier for the multi-door cross docking problems. The performances of MODE are evaluated using 15 generated instances. The numerical experiments demonstrate that the proposed algorithm is capable of finding a set of diverse and high quality non-dominated solutions.

Maximum damage prediction for regular reinforced concrete frames under consecutive earthquakes

  • Amiri, Gholamreza Ghodrati;Rajabi, Elham
    • Earthquakes and Structures
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    • v.14 no.2
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    • pp.129-142
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    • 2018
  • The current paper introduces a new approach for development of damage index to obtain the maximum damage in the reinforced concrete frames caused by as-recorded single and consecutive earthquakes. To do so, two sets of strong ground motions are selected based on maximum and approximately maximum peak ground acceleration (PGA) from "PEER" and "USGS" centers. Consecutive earthquakes in the first and second groups, not only occurred in similar directions and same stations, but also their real time gaps between successive shocks are less than 10 minutes and 10 days, respectively. In the following, a suite of six concrete moment resisting frames, including 3, 5, 7, 10, 12 and 15 stories, are designed in OpenSees software and analyzed for more than 850 times under two groups of as-recorded strong ground motion records with/without seismic sequences phenomena. The idealized multilayer artificial neural networks, with the least value of Mean Square Error (MSE) and maximum value of regression (R) between outputs and targets were then employed to generate the empirical charts and several correction equations for design utilization. To investigate the effectiveness of the proposed damage index, calibration of the new approach to existing real data (the result of Park-Ang damage index 1985), were conducted. The obtained results show good precision of the developed ANNs-based model in predicting the maximum damage of regular reinforced concrete frames.

Application of neural networks and an adapted wavelet packet for generating artificial ground motion

  • Asadi, A.;Fadavi, M.;Bagheri, A.;Ghodrati Amiri, G.
    • Structural Engineering and Mechanics
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    • v.37 no.6
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    • pp.575-592
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    • 2011
  • For seismic resistant design of critical structures, a dynamic analysis, either response spectrum or time history is frequently required. Owing to the lack of recorded data and the randomness of earthquake ground motion that may be experienced by structure in the future, usually it is difficult to obtain recorded data which fit the requirements (site type, epicenteral distance, etc.) well. Therefore, the artificial seismic records are widely used in seismic designs, verification of seismic capacity and seismic assessment of structures. The purpose of this paper is to develop a numerical method using Artificial Neural Network (ANN) and wavelet packet transform in best basis method which is presented for the decomposition of artificial earthquake records consistent with any arbitrarily specified target response spectra requirements. The ground motion has been modeled as a non-stationary process using wavelet packet. This study shows that the procedure using ANN-based models and wavelet packets in best-basis method are applicable to generate artificial earthquakes compatible with any response spectra. Several numerical examples are given to verify the developed model.

Robust DTC Control of Doubly-Fed Induction Machines Based on Input-Output Feedback Linearization Using Recurrent Neural Networks

  • Payam, Amir Farrokh;Hashemnia, Mohammad Naser;Fai, Jawad
    • Journal of Power Electronics
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    • v.11 no.5
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    • pp.719-725
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    • 2011
  • This paper describes a novel Direct Torque Control (DTC) method for adjustable speed Doubly-Fed Induction Machine (DFIM) drives which is supplied by a two-level Space Vector Modulation (SVM) voltage source inverter (DTC-SVM) in the rotor circuit. The inverter reference voltage vector is obtained by using input-output feedback linearization control and a DFIM model in the stator a-b axes reference frame with stator currents and rotor fluxes as state variables. Moreover, to make this nonlinear controller stable and robust to most varying electrical parameter uncertainties, a two layer recurrent Artificial Neural Network (ANN) is used to estimate a certain function which shows the machine lumped uncertainty. The overall system stability is proved by the Lyapunov theorem. It is shown that the torque and flux tracking errors as well as the updated weights of the ANN are uniformly ultimately bounded. Finally, effectiveness of the proposed control approach is shown by computer simulation results.

A High-Efficiency, Auto Mode-Hop, Variable-Voltage, Ripple Control Buck Converter

  • Rokhsat-Yazdi, Ehsan;Afzali-Kusha, Ali;Pedram, Massoud
    • Journal of Power Electronics
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    • v.10 no.2
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    • pp.115-124
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    • 2010
  • In this paper, a simple yet efficient auto mode-hop ripple control structure for buck converters with light load operation enhancement is proposed. The converter, which operates under a wide range of input and output voltages, makes use of a state-dependent hysteretic comparator. Depending on the output current, the converter automatically changes the operating mode. This improves the efficiency and reduces the output voltage ripple for a wide range of output currents for given input and output voltages. The sensitivity of the output voltage to the circuit elements is less than 14%, which is seven times lower than that for conventional converters. To assess the efficiency of the proposed converter, it is designed and implemented with commercially available components. The converter provides an output voltage in the range of 0.9V to 31V for load currents of up to 3A when the input voltage is in the range of 5V to 32V. Analytical design expressions which model the operation of the converter are also presented. This circuit can be implemented easily in a single chip with an external inductor and capacitor for both fixed and variable output voltage applications.

An efficient seismic analysis of regular skeletal structures via graph product rules and canonical forms

  • Kaveh, A.;Zakian, P.
    • Earthquakes and Structures
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    • v.10 no.1
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    • pp.25-51
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    • 2016
  • In this study, graph product rules are applied to the dynamic analysis of regular skeletal structures. Graph product rules have recently been utilized in structural mechanics as a powerful tool for eigensolution of symmetric and regular skeletal structures. A structure is called regular if its model is a graph product. In the first part of this paper, the formulation of time history dynamic analysis of regular structures under seismic excitation is derived using graph product rules. This formulation can generally be utilized for efficient linear elastic dynamic analysis using vibration modes. The second part comprises of random vibration analysis of regular skeletal structures via canonical forms and closed-form eigensolution of matrices containing special patterns for symmetric structures. In this part, the formulations are developed for dynamic analysis of structures subjected to random seismic excitation in frequency domain. In all the proposed methods, eigensolution of the problems is achieved with less computational effort due to incorporating graph product rules and canonical forms for symmetric and cyclically symmetric structures.

Aerodynamics of tapered and set-back buildings using Detached-eddy simulation

  • Sharma, Ashutosh;Mittal, Hemant;Gairola, Ajay
    • Wind and Structures
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    • v.29 no.2
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    • pp.111-127
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    • 2019
  • The tapered and set-back type of unconventional designs have been used earlier in many buildings. These shapes are aerodynamically efficient and offer a significant amount of damping against wind-induced forces and excitations. Various studies have been conducted on these shapes earlier. The present study adopts a hybrid approach of turbulence modelling i.e., Detached-eddy Simulation (DES) to investigate the effect of height modified tapered and set-back buildings on aerodynamic forces and their sensitivity towards pressure. The modifications in the flow field around the building models are also investigated and discussed. Three tapering ratios (T.R.=(Bottom width- Top width)/Height) i.e., 5%, 10%, 15% are considered for tapered and set-back buildings. The results show that, mean and RMS along-wind and across-wind forces are reduced significantly for the aerodynamically modified buildings. The extent of reduction in the forces increases as the taper ratio is increased, however, the set-back modifications are more worthwhile than tapered showing greater reduction in the forces. The pressure distribution on the surfaces of the buildings are analyzed and in the last section, the influence of the flow field on the forces is discussed.