• Journal of Information Management
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• v.41 no.1
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• pp.1-22
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• 2010

The Korean government is pursuing the policy of broadening easy access to information by local residents and the range of public services provided to them. One of the most recent prominent examples is the evening circulation service offered by public libraries. In a sense of addressing issues facing the newly implemented service, this study aimed to present an improvement scheme on the basis of the results from analyzing the data such as background motivation, ways of publicity, service open time, service content, the present status of use of materials, satisfaction of users, and operating difficulties experienced, which were attained from the public libraries implementing the service as of June 2009 and the service users.