• Journal of the Korean Operations Research and Management Science Society
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• v.41 no.1
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• pp.71-85
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• 2016

Service channel environments have changed dramatically with the advent of new, online digital channels. This article studies the effects of perceived multi-channel service quality on customer satisfaction and loyalty in the banking industry and the moderating role of age, which is a characteristic of customers. The objective is to identify the quality factors that affect the overall satisfaction and loyalty of a multi-channel customer. A quantitative study was conducted on 900 customers, with the main targets being users of the nine primary Korean retail banks. Results show that perceived service quality of the physical environment, human service, Internet banking, mobile banking, and ATM has a positive influence on overall satisfaction and loyalty. Age moderates the relationship among physical environment quality, human service, and customer loyalty.

• Journal of Korean Society on Water Environment
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• v.20 no.4
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• pp.321-326
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• 2004

The objective of this study is to test the applicability of neural network models to forecast water quality at Naesa and Pyongchang river. Water quality data devided into rainy day and non-rainy day to find characteristics of them. The mean and maximum data of rainy day show higher than those of non-rainy day. And discharge correlate with TOC at Pyongchang river. Neural network model is trained to the correlation of discharge with water quality. As a result, it is convinced that the proposed neural network model can apply to the analysis of real time water quality monitoring.

• International conference on construction engineering and project management
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• 2009.05a
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• pp.1216-1222
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• 2009

Ecological Engineering (EE) refers to all sustainable engineering that can reduce damage to ecosystems and that adopts ecology as a base and safety as an orientation in order to implement conservation of biodiversity and sustainable development. In short, EE attempts to safeguard the ecological environment while any essential construction projects proceed. EE encompasses many fields, including construction skills, ecosystem preservation, landscape, and even related cultures and so on. Such variety results in greater complexity of construction, and, consequently, indirectly increases the difficulty of construction quality control. The objective of our research is to explore a promising model for EE via an extensive literature survey. This model includes three principal stages: plan-design, construction, and maintenance, along with individual accompanying phases concerned with quality control and vital management. In this article, a river restoration example is adopted to describe in detail the critical points of quality control in the three stages (plan-design, construction, and maintenance) of the construction life cycle. This study proposes an integrated structure for quality management of EE to guarantee its quality and to enhance its core applications in order to achieve long-lasting preservation of the environment.

• Journal of Korean Society on Water Environment
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• v.29 no.3
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• pp.337-342
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• 2013

The particle counter compared with the turbidimeter provides good precision and sensitivity and can get the characteristics of particulates effectively. The purpose of this study is to provide the application of particle counter in sand and activated carbon filters. The particle count by size could be more easily sense when the water quality is changed by the influent of high turbidity or algae. We could decide the optimal backwashing cycles and detect the efficiencies of filters by monitoring the total particle count of effluent in sand and activated carbon filters.

• Asian Journal of Atmospheric Environment
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• v.6 no.3
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• pp.137-146
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• 2012

Poor indoor air quality is now worldwide concern due to its adverse impacts on our health and environment. Moreover, these impacts carry a significant burden to the economy. Various technical approaches (e.g., biological, activated carbon fiber (ACF), photocatlytic oxidation (PCO), etc.) have gained popularity in controlling indoor volatile organic compounds (VOCs). This is because removing indoor VOC sources or increasing ventilation rates is often not feasible or economical. This review provides an overview of the various air purification technologies used widely to improve indoor air quality. Although most of these technologies are very useful to remove indoor VOCs, there is no single fully satisfactory method due to their diversity and presence at the low concentration. To achieve technical innovations and the development of specific testing protocols, one should possess a better knowledge on the mechanisms of substrate uptake at VOC concentrations.

• Journal of Korean Society for Atmospheric Environment
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• v.29 no.4
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• pp.439-446
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• 2013

In this research, the present standard analytical methods for the monitoring of air pollution levels established by the Korean Ministry of Environment (KMOE) were examined in reference to the recent outputs of several research projects conducted for their amendments. The evaluation of the two criterion methods between the main (the present guideline) and reference methods (the proposed alternate guideline) was made in terms of authenticity and reliability of the quality assurance (QA) and of compatibility of methods. The results of this comparative evaluation are presented for the analysis of both ambient air and source samples. Based on this analysis, we propose a new direction for the future amendment.

• Spatial Information Research
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• v.18 no.2
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• pp.45-55
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• 2010

Place based intervention has become an important strategy for the ubiquitous city initiative. However, the role of the ubiquitous built environment in determining urban quality of life has not investigated fully. Using place as a relational space where people access u-infrastructure, u-health and u-services, this paper examines the relationship between spatial variations in the provision of ICTs and the spatial reconfiguration of quality of life operating at different geographical scales across Australia. Based on a case study of the state of Queensland in Australia, we emphasize the need for a place based approach to ubiquitous technologies and infrastructure provision in different socio economic hierarchies of space and place.

• Journal of Korea Water Resources Association
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• v.45 no.9
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• pp.929-941
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• 2012

In recent years, interest in river environment such as riparian landscape, water quality and ecological conservation has been growing with increasing recreation on agricultural river watershed. That caused the increase of necessity of water resources development, one of solutions for the diversification of agricultural water demand and shortages. In this respects, heightening irrigation dam, as a part of the 4-major river restoration project, is necessary to secure not only additional agricultural water but also instream flow for water quality improvement. However, operation plan of irrigation dam still not be clear. In this study, additional storage which secured through heightening irrigation dam was estimated using SWAT model. And instream flow effects on water quality of downstream were evaluated. The findings show that the additional water supply will contribute positively to water quantity and quality of downstream. The results show a 2~10% water quality improvement effect on nutrients, as well as an 1~8% water quantity increasing effect. In particular, additional storage can be effectively supplied from February to April by the reservoir operation. However, maintaining better water quality in irrigation reservoirs is important because the water quality of irrigation reservoirs can be negatively impacts the water quality in downstream of reservoirs.

• Journal of Environmental Impact Assessment
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• v.27 no.6
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• pp.704-716
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• 2018

The aim of this study is to examine the characteristics analysis of the discharge and water quality based on TPLMS (Total Pollution Load Management System) in the Jinwi River unit basin, and to propose a management plan by selecting the point that needs improvement of water quality in order to achieve the target water quality. We evaluated the discharge and water quality characteristics, statistical analysis, daily delivery load and daily delivery density, grade classification, for 14 total pollution load site's from 2014 to 2016 year in Jinwi river unit basin. The average discharge of Jinwi river unit basin is $22.411m^3/s$ and discharge of Hwangguji River is 32.8% and the water quality characteristics along the tributary river were clarified spatially. As the result, it was analyzed that Seongeun River is an indirect indicator of organic pollutants, Gwanri River is a seasonal factor, Osan River and Hwangguji River both affect water quality. Estimation of delivered pollutant loads at the HG-3 site was 6,470.4 BOD kg/day, 6,846.7 TN kg/day and delivered pollutant loads density increased to $220.9BOD\;kg/day/km^2$, $22.4TP\;kg/day/km^2$ at the HG-4 site. This result demonstrates that the total pollution load site needed to improve water quality of the Jinwi River unit basin was HG-3 site.

• Advances in environmental research
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• v.6 no.3
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• pp.203-216
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• 2017

For survival of human beings clean water is an essential commodity whereas contamination in drinking water threatens to mankind. The main cause of water contamination is social and development activities of human being along with increasing population. The community in the study area has acute shortage of drinking water along with about 40 to 60% has no access to safe drinking water. This study indicates drinking water quality of two major sources of coastal belt of Karachi one is supplied by Karachi Water & Sewerage Board (KWSB) as tap water and the other through groundwater. The physicochemical analysis was carried out by following the standard methods for checking the quality of drinking water. The analyzed results showed that the quality of groundwater was unfit as potable water. The most critical situation was observed as high level of contamination followed by high turbidity and increased salinity levels. TDS in surface water were found 12% above and TDS in groundwater was 20% below the National Drinking Water Quality Standards (NDWQS) of Pakistan as well as the permissible WHO drinking water quality guidelines.