• Journal of Korean Society for Quality Management
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• v.44 no.4
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• pp.771-784
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• 2016

Purpose: The purpose of this study is to analyze the efficiency and productivity of the quality by integrating the product quality and service quality of global automobile brands from the customer's perspective. Methods: In this study, the data from JD Power and GoodCarBadCar.net were used to analyze the efficiency and productivity of a total of 24 automobile brands (10 luxury brands and 14 mainstream brands) between 2009 and 2013. For this, DEA (Data Envelopment Analysis) and MPI (Malmquist Productivity Index) were used. Results: The mean efficiency of the quality of global automobile brands were 0.725 for luxury brands and 0.587 for mainstream brands, which suggests generally higher efficiency for luxury brands. The productivity of the quality of global automobile brands increased by 16.1% for luxury brands while it decreased by 3.1% for mainstream brands. Conclusion: The study provides a theoretical implication in that it emphasized the efficiency of the quality viewed from the customer's perspective, and investigated the quality of the product and that of service in an integrative manner. In addition, this study provides also a practical implication in that it suggests how to set the sales goal by the brand and how to manage according to the characteristics of the brand to the managers of automobile manufacturers.

• Journal of Korean Society for Quality Management
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• v.44 no.4
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• pp.785-798
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• 2016

Purpose: This paper developed the framework for extracting strategies of research and business development (R&BD) based on the data envelopment analysis(DEA). Methods: DEA has been widely utilized in evaluating R&D efficiency. Even though, technology transfer and commercialization has been regarded as the important factors for practical R&D efficiency evaluation, most research have evaluated R&D efficiency by just using the DEA outputs such as the number of patents and papers. The technology transfer, commercialization and relations among costs and generated technology and commercialization are needed to be considered for more practical R&D efficiency evaluation. Thus, this research addressed a method on how to incorporate the commercialization factors into the R&DB efficiency evaluation, and improve the efficiency strategically in terms of R&D and B&D. To achieve this, this research utilized a two-stage network DEA model for R&BD efficiency evaluation. Results: The proposed framework was applied to the 15 public research institutes and the 34 universities for validation. R&BD efficiency for the 15 public research institutes and the 34 universities was evaluated, and the differentiated improvement strategies for the inefficient DMUs to improve their efficient were proposed. Conclusion: The R&BD efficiency would be effectively analyzed based on two-stage network DEA. It would be utilized for the effective strategy planning for cultivating R&BD.

• Journal of the Korean Regional Science Association
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• v.33 no.1
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• pp.3-16
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• 2017

This paper analyzed 16 regional total factor energy efficiency (TFEE) of the Korean manufacturing sector using data envelopment analysis method for the period of 2005-2013. According to the empirical results, it is necessary to use TFEE as well as partial energy efficiency defined by the ratio of energy usage to output (energy intensity) when we compare energy efficiency. Secondly, TFEE in the Korean manufacturing sector is quite different across 16 regions. For example, Gangwon province should improve energy efficiency by 55% compared to Seoul, Gwangju, Ulsan, and Gyeongbuk which are located on production frontier. Furthermore, the estimation of panel tobit regression model showed that the higher non fossil fuel using, the higher production share of large-sized firms, the lower energy intensity, and the lower capital-labor ratio could have positive effect on TFEE.

• Journal of Information Technology Services
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• v.16 no.4
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• pp.15-31
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• 2017

This study analyzes 45 Korea IT service companies from 2012 to 2016 using DEA analysis. Large enterprises, medium enterprises and small and medium enterprises (SMEs). CCR model and BCC model were used for efficiency analysis. Among the various analytical objects, the decision objects which yield the maximum output with minimum input are compared with other analysis objects. The relative inefficiency was measured through this, and Technical Efficiency (TE), Pure Technology Efficiency (PTE), Scale Efficiency (SE), scale profit, reference frequency were analyzed. Also, we analyzed the Technology Gap Ratio (TGR), which is the distance between production function and Meta-Frontier for each firm, using Meta-Frontier analysis. Finally, the Tobit model is used to analyze the sources of efficiency and inefficiency. The inputs are assets, capital, and employees, and the output factor is sales. The analysis shows that large firms are achieving technological achievements more efficiently than small and medium enterprises. As a result, medium-sized enterprises and SMEs can improve efficiency overall through efficient operation of workforce and appropriate combination of inputs such as assets and capital. Also, as a result of the influence factor analysis, it was found that the ratio of the managed asset ratio and the management cost ratio were significant factors influencing the efficiency of the IT service companies. This study suggests the efficiency analysis using DEA for many Korea IT service companies. Inefficient parts of each company are classified according to size and technology. Also, we identify the most efficient companies and analyze the causes of those companies whose profits are lower than their size.

• Journal of Energy Engineering
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• v.24 no.4
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• pp.97-104
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• 2015

The performance in scientific contribution of renewable energy R&D has been overlooked, as it is shown in terms of industrial aspect. This paper analyzed the R&D efficiency of scientific aspects of each renewable energy resource in 2008-2012. Total R&D fund and the number of supported projects are selected as input variables, and the number of patents and papers as output variables to analyze the direct efficiency using DEA method. Through the analysis, it determines the efficiency of each energy resource R&D, and investigated the causes of inefficiency. This study has meaning to include entire renewable energy sources for the analysis, and is expected to serve as an important reference in policy making.

• Journal of Korea Port Economic Association
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• v.17 no.1
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• pp.27-51
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• 2001

The purpose of this paper is to investigate the productive efficiency of world container ports by using the DEA (Data Envelopment Analysis) method and raw data from previous research in measuring the international competitiveness of world container ports. Ports have to cope with rapid changes in shipping environments. In order for a port to compete in the global market, it must provide port services promptly and accurately. Basically, there are two approaches to measuring the international competitiveness of a container port. First, there is the traditional productivity analysis method, which analyzes productivity based on the container port's facilities (efficiency, selectivity, land availability), and by its general capacity (handling ability, storage capacity, terminal productivity). Second there is multi-attribute utility analysis, which considers several elements including the reasons for selecting particular container ports and factors determining international competitiveness. This paper follows the first method (traditional productivity analysis) and extends the limitation of previous studies by using the DEA method newly, and suggesting: the relative productive efficiency of container ports. The main results of this paper are as follows: First, the results of the DEA analysis in terms of world container ports matches that of a previous study (Jun et al., 1993) at a level of 35%. The low ratio is due to the constrained set of input-output elements, the result of only twenty container ports being analyzed in this paper. Second, the result of the DEA analysis in terms of North-East Asia's container ports matches with that of a previous study (Ha, 1996) at a level of 100 percent. Therefore we can conclude that the DEA analysis is the best measurement method for international competitiveness. Policy implications for this study are as follows: First, when port authorities want to measure the international competition power of container ports and enhance their productive efficiency, they should consider the traditional method and newly introduce the DEA method. Second, according to the analysis results of the DEA method, pen authorities should recommend benchmarking ports as reference ports in order to enhance the productive efficiency of container ports that show an efficiency score of below 1.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.40 no.2
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• pp.121-128
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• 2017

This paper was to evaluate social enterprises' management efficiency with Data Envelope Analysis (DEA). The data was based on the 168 social enterprises' of annual performance reports published in 2015. The research focused on to measure both financial efficiency and social impact of the companies simultaneously. To apply DEA, the paper classified the enterprises into seven types based on types of socal impacts which each company provides before the estimation of the efficiency. The research results showed that group D, which employes disadvantaged people, provides social services and shares resources was the most efficient group and had higest net worths in Pure Technical Efficiency. In contrast, Group B, which only employs social advantage people and provides social service, was the least efficient one. The research suggests a practical and efficient framework in measuring social enterprises' management efficiency, including both the financial performance and social impacts simultaneously with their self-publishing reports. Because the Korea Social Enterprise Promotion Agency does not open business reports which social enterprises submit each year, there are basic limitations on researchers attempting to analyse with data from all social enterprises in Korea. Thus, this study dealt with only 10% of the social enterprises which self-published their performance report on the Korea Social Enterprise Promotion Agency's web site. Regardless of these limitations, this study suggested substantial methods to estimate management efficiency with the self-published reports. Because self-publishing is increasing each year, it will be the main source of information for researchers in examining and evaluating social enterprises' financial performance or social contribution. The research suggests a practical and efficient framework in measuring social enterprises' management efficiency, including both the financial performance and social impacts simultaneously with their self-publishing reports. The research results suggest not only list of efficient enterprises but also methods of improvement for less efficient enterprises.

• Korean Journal of Agricultural Science
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• v.39 no.2
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• pp.279-289
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• 2012

This study was conducted to survey and diagnose operation status of the agricultural machinery rental service, analyse and compare operational efficiency among 82 city and county ATDEC (agricultural technology development and extension center) using the DEA (Data Envelopment Analysis) method, and recommend future direction, for improvement of the business. Input variables were invested budget and labor, and output variable was rental return. Percentages of return to investment on the rental service were calculated as 68.3% and 63.9% when analyzed with CCR (Charnes, Cooper and Rhodes) and BCC (Banker, Charnes and Cooper) models, respectively, indicating inefficiency of the service operation. Increase of rental charge would increase efficiency by 63.9~68.3% depending on models, and decrease of financial and labor investment would improve the efficiency by about 11.3%. Technical efficiency would be more important than scale efficiency, therefore adjustment of over-invested budget and labor needed to be made together with increase of rental charge to improve the operation. Among the ATDECs providing the rental service, 6 (7.3%), 43 (52.4%), and 33 (40.2%) were in state of CRS (constant return to scale), IRS (increasing return to scale), and DRS (decreasing return to scale), respectively. These indicated public aspects of the rental system, over-investment, lack of output component for input component, meaning that scale income would be increased by qualitative expand of rental charge. Efficiency analysis of the rental system by region showed that efficient ATDECs to be benchmarked by others were in the order of DMU-70, DMU-54, DMU-29, DMU-5, DMU-22, DMU-2, and DMU-61. More comprehensive and extensive survey and analyses would be necessary in the future.

• Journal of Korean Society of Water and Wastewater
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• v.29 no.3
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• pp.395-406
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• 2015

This research carried out an analysis on input cost and leakage reduction effect by leakage reduction method, focusing on the project for establishing an optimal water pipe network management system in the Taebaek region, which has been executed annually since 2009. Based on the result, optimal cost-benefit analysis models for water distribution network rehabilitation project were developed using DEA(data envelopment analysis) and multiple regression analysis, which have been widely utilized for efficiency analysis in public and other projects. DEA and multiple regression analysis were carried out by applying 4 analytical methods involving different ratios and costs. The result showed that the models involving the analytical methods 2 and 4 were of low significance (which therefore were excluded), and only the models involving the analytical methods 1 and 3 were suitable. From the result it was judged that the leakage management method to be executed with the highest priority for the improvement of revenue water ratio was installation of pressure reduction valve, followed by replacement of water distribution pipe, replacement of water supply pipe, and then leakage detection and repair; and that the execution of leakage management methods in this order would be most economical. In addition, replacement of water meter was also shown to be necessary in case there were a large number of defective water meters.

• The Journal of the Korea Contents Association
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• v.10 no.12
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• pp.290-299
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• 2010

This study aims to evaluate the efficiency of superior appraisal corporations using DEA(Data Envelopment Analysis). DEA is known as a method for evaluating relative efficiency of organizations with multiple inputs and outputs. We used CCR-O and BCC-O DEA models to evaluate relative efficiency of superior appraisal corporations. Input variable is number of appraisers, output variables are total sales and net income. Total of 13 appraisal corporations in Korea were selected for this study, and the data were collected from financial reports for 2008 fiscal year. The result of this study is summarized as follows. First, the average of superior appraisal corporation's technical efficiency score is about 88.3% by applying CCR-O model. Second, the average of superior appraisal corporation's pure technical efficiency score is about 90% and scale efficiency score is about 98.2% by applying BCC-O model. According to the result of DEA, the cause of inefficiency is pure technical efficiency.