• 동아시아식생활학회지
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• 제16권6호
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• pp.763-771
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• 2006

This study was conducted to suggest effective alternatives for human resource management in the foodservice industry by investigating the influence of social exchange on employee empowerment and organizational efficiency, The findings derived from the study are as follows: First, the major components of social exchange, organizational support and the leader-member exchange (LMX), significantly influenced the components of employee empowerment such as signification and self-determination. Secondly, we found that signification and self-determination had a significant impact on the turnover intentions and organizational commitment of the employees, which in turn organizational efficiency. Thirdly, both the employees' turnover intentions and organizational commitment were significantly influenced by the organizational support and the leader-member exchange. These results suggest that it is necessary to have active communication between organizational leaders and members to improve employee empowerment. In other words, employees should acknowledge the meaning and importance of their tasks and support at the organizational level should be provided to ensure employee empowerment.

• 한국콘텐츠학회논문지
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• 제9권3호
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• pp.288-295
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• 2009

본 연구는 세무공무원들의 조직공정성에 대한 인식이 임파워먼트와 종업원노력에 영향을 미치는지를 실증적으로 분석하였다. 분석결과, 직무공정성 중 절차공정성을 제외한 분배공정성과 상호작용공정성은 임파워먼트에 유의한 영향을 미치며, 임파워먼트는 종업원노력에 유의한 영향을 미치는 것으로 분석되었다. 이는 세무공무원들이 업무수행과정에서 인식하는 조직공정성이 높을수록 임파워먼트가 높으며, 임파워먼트가 높을수록 종업원노력수준이 높아져 과세업무수행의 효율성을 높일 수 있음을 확인 할 수 있었다. 따라서 임파워먼트를 실시하여 종업원이 노력할 수 있는 권한이 하부로 이양되는 것은 세무조직관리자가 부하직원의 잠재력을 개발하도록 인식하고 실행하는 것이므로 세무조직에서 필요할 것으로 판단된다.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2003년도 추계학술대회
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• pp.161-165
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• 2003

With increasing of Korean family's revenue and pursuing quality of life, outdoor food and meal industry is rapidly growing up. Thus employee's service quality is much more needed in this industry. This paper reviewed the relationship between employee empowerment and service quality. The first purpose of this research is to test the effects of employee empowerment on service quality, and the second purpose is to test the moderating effects of sex and tenure on the relationships between employee empowerment and service quality. According to statistical analysis, meaning, competency, and autonomy generally had an affirmative impact on many service quality factors. Also the results of moderating regression analysis showed that long term employees were more sensitive to autonomy than short term employees.

• The Journal of Asian Finance, Economics and Business
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• 제8권1호
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• pp.1031-1040
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• 2021

The purpose of this research is to analyze the influence of job enrichment and empowerment on organizational commitment. In addition, the role of work motivation and job satisfaction in mediating the influence of job enrichment and employee empowerment on organizational commitment has also been examined in this study. The sample population consists of all the employees in the regional office of DJKN Bali and Nusa Tenggara, who hold executive positions and have served the office for ≥ 4 years. This study adopts the second-order Partial Least Square (PLS) model and the Smart PLS Version 3.0 program which is used as the analysis tool. The results revealed that: job enrichment has a significant influence on organizational commitment; employee empowerment has an insignificant influence on organizational commitment; work motivation and job satisfaction partially mediate the influence of job enrichment on organizational commitment; work motivation and job satisfaction fully mediate the influence of employee empowerment on organizational commitment. The findings can be used as organizational considerations in developing policies related to job enrichment and employee empowerment, which is expected to motivate and provide satisfaction for employees and improve their organizational commitment.

• 경영과정보연구
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• 제30권4호
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• pp.93-115
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• 2011

최근에는 학계와 실무계에서 임파워먼트에 대한 관심이 높아지고 있다. 많은 조직들은 생산성 향상, 고객만족, 경쟁우위 확보 등을 위해 임파워먼트 프로그램을 도입하고 있는 추세이다. 최근 임파워먼트와 관련한 대다수 연구들은 임파워먼트에 대한 구성원들의 심리적 경험과 업무관련 성과와 연계시키는데 초점을 맞추고 있으며, 조직환경 내지는 상황의 중요성을 강조하고 있다. 따라서 본 연구의 목적은 조직상황 특성, 심리적 임파워먼트 및 구성원 태도간의 관계를 검토하고자 한다. 이를 위해 표본은 강원지역 기업들에서 근무하는 525명의 구성원들을 대상으로 하였다. 분석결과 정보접근성, LMX 및 참여적 분위기와 같은 조직상황 특성요인은 구성원의 심리적 임파워먼트와 정(+)의 관계가 있는 것으로 나타났다. 또한 심리적 임파워먼트는 조직몰입, 혁신행동과 같은 구성원의 태도에 유의한 정(+)의 영향을 미치는 것으로 나타났으며, 끝으로 본 연구결과에 따른 이론적, 실무적 시사점을 제시하였다.

• The Journal of Asian Finance, Economics and Business
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• 제8권5호
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• pp.1039-1046
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• 2021

This study aims to determine the influence of the application of Total Quality Management (TQM) in coffee exporting companies in Bali. The research was conducted as there was not much research done to explore the application of TQM in coffee exporting companies in the city of Kintamani, Bali. Thus, this research plays an important role in examining the effect of the application of total quality management factors on company performance. In this research, the effect of TQM variables which are: customer focus factors, continuous improvement factors and employee empowerment factors on the company's performance was measured by using a balanced scorecard approach. The research result showed that the customer focus, the continuous improvement, and the employee empowerment factor has a positive impact on the performance of coffee exporting companies in the City of Kintamani. The result showed that continuous improvement factor has a more dominant influence compared to the customer focus factors and the employee empowerment factor. Thus, it is very important to consider the consistency when the companies implement TQM. In conclusion, TQM is important for coffee exporting companies in Indonesia to enter global competition, especially for world market-oriented companies and should be supported by the government and stakeholders.

• 한국콘텐츠학회논문지
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• 제18권8호
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• pp.415-433
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• 2018

본 연구는 국내 기업의 근무자를 대상으로 집합적 리더십의 효과성을 연구하는데 있어 심리적 임파워먼트와 직무열의의 관계를 규명하는데 목적이 있다. 이를 위하여 집합적 리더십이 직무열의에 미치는 영향, 집합적 리더십과 직무열의간의 관계에서 심리적 임파워먼트의 매개효과 그리고 심리적 임파워먼트와 직무열의간의 관계에서 자기효능감의 조절효과를 검증하였다. 국내 7개 기업 237명을 대상으로 연구를 실시하였고, 수집된 자료의 분석과 통계처리를 위하여 SPSS21.0과 M-Plus6을 사용하였다. 연구 결과, 집합적 리더십은 종업원의 직무열의에 긍정적인 영향을 미치는 것으로 밝혀졌고 이 과정에서 종업원의 심리적 임파워먼트는 매개 역할을 하는 것으로 검증되었다. 이러한 결과는 집합적 리더십이 종업원의 심리적 임파워먼트를 촉진하고 직무열의에 긍정적인 영향을 미치는 주요 변인임을 입증하는 것이다. 종업원의 심리적 임파워먼트와 직무열의의 관계에서 종업원의 자기효능감은 조절효과를 보이는 것으로 나타났다. 마지막으로, 본 연구 결과가 주는 이론적 및 실무적 함의를 논하였으며, 마지막으로 연구의 한계 및 향후 연구방향을 제시하였다.

• 디지털산업정보학회논문지
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• 제11권2호
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• pp.167-179
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• 2015

Recently the small and medium sized companies are more difficult to find people than large companies. So it is natural that having a great interest in leadership and its effects in organizations. This study examines how transformational leaders influence on empowerment, self-efficacy and job satisfaction in IT company. Investigating the effect between transformational leadership and job satisfaction in IT company may also be a tip of an understanding of how to manage employee turnover. Samples of 387 employees in IT companies were analyzed by structural equation modeling using Lisrel 8.7 and it showed acceptable data-fit of proposed model and supported all of research hypotheses. The empirical results indicated that transformational leadership significantly influences empowerment, self-efficacy and job satisfaction and also it confirmed that empowerment and self-efficacy are effective mediators linking job satisfaction. That is the findings reveal that transformational leaders boost employee's job satisfaction indirectly.

• The Journal of Asian Finance, Economics and Business
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• 제8권5호
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• pp.293-302
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• 2021

Being able to survive during the Covid19 pandemic is a big task for a company, as such, empowerment of employees is a must. The sample in this study was 300 employees who worked in Spas throughout Bali. The sampling technique was purposive sampling. Data analysis was using SEM and SMARTS as data processing. The results showed that green communication, namely communication that occurs between employees, superiors, and the environment, has a very good influence on the sustainability of employee performance. To become green management, a green organizational commitment that cares about the safety of employee health and the environment is an important factor as motivation in green dedication or positive employee productivity, but communication between work actors and justice is also a motivating factor. Work safety and job security for employees empower employees (which is a green line), especially for freelance work organizations so that further research in subsequent studies can make samples in a more varied industrial sector.

• The Journal of Asian Finance, Economics and Business
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• 제10권2호
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• pp.195-201
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• 2023

Since the banking industry relies so heavily on strong customer-staff interactions, measuring employee job satisfaction has become a critical problem. To achieve benefits for both individuals and organizations, it is crucial to foster and ensure employee job satisfaction. The main objective of this study is to determine the influencing factors of employees' job satisfaction in commercial banks in Bangladesh. This study focused on some significant factors such as employee empowerment, job security, management support, and attractive compensation in an organization. In terms of research purpose, non-probability convenience sampling has been used, and the study is quantitative in nature. For data collection purposes, an online survey questionnaire was prepared based on previously published articles. The targeted population was the bank employees of commercial banks in Bangladesh where the final sample size was n = 200. For analyzing the collected data, SPSS 26.0 version has been used to test the study model and the proposed hypotheses. This study also shows that employee empowerment, job security, management support, and attractive compensation have positive and significant effects on employees' job satisfaction at the workplace. Finally, this study has offered some extraordinary directions and implications for future research on commercial bank authorities in Bangladesh.