• 제목/요약/키워드: Effect of Organizational Justice

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조직공정성과 서비스품질의 관계에 있어 상급자 신뢰의 매개효과 (Mediating Effect of Superior Trust on the Relationship between Organizational Justice and Service Quality)

  • 안관영
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2005년도 추계학술대회
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    • pp.264-275
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    • 2005
  • This paper is to test the mediating effect of superior trust on the relationship between organizational justice and service quality in service food industry. Based on 302 data gathered in western Kangwon area, analysis result showed that procedural, interactional, and distributive justice have affirmative relation with trust, and also trust has close relation with service quality. Therefore, trust appeared to have fully mediating effect on the relationship between organizational justice and service qualify.

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The effect of Organizational Culture on Organizational Justice and Job Performance

  • Moon Jun Kim;Lee Soowook
    • International journal of advanced smart convergence
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    • 제13권2호
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    • pp.154-165
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    • 2024
  • The purpose of this study is to investigate the relationship between organizational culture (innovation culture, relationship culture, hierarchy culture, task culture) as perceived by organizational members and its impact on organizational justice and job performance. This contributes to providing additional data for the revitalization and development of the organizational system for efficient management and operation measures included in the organization's sustainable management. To this end, the hypothesis established through the traditional process of quantitative research was tested as follows. First, organizational culture showed a positive effect on organizational justice. Second, organizational culture had a positive (+) effect on job performance. Third, organizational justice was significantly analyzed in terms of job performance. In other words, the importance of systematic re-establishment and continuous implementation of organizational culture (innovation culture, relationship culture, hierarchy culture, task culture) and organizational justice consistent with organizational characteristics was emphasized in order to improve job performance, which is the result of organizational competitiveness. In addition, it is the aspect of drawing practical implications for strategic human resource management and human resource development to systematically improve it.

The Effect of Transformational Leadership on Employee Engagement

  • Pai Zhang;Ming-Sheng Li;Myeong-Cheol Choi;Chui-Jie Meng
    • International Journal of Advanced Culture Technology
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    • 제11권1호
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    • pp.74-81
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    • 2023
  • Based on the hypothesized model and the data obtained from the questionnaire, this paper analyzed the data using the statistical analysis software SPSS 25.0 and AMOS 20.0 to empirically prove the relationship between the variables of transformational leadership, organizational support, organizational justice, and employee engagement. It was found that: First, transformational leadership has a significant positive effect on employee commitment; Second, transformational leadership has a significant positive effect on perceived organizational support. Third, perceived organizational support has a significant effect on employee commitment; Fourth, in the relationship between transformational leadership and employee commitment, the mediating effect of perceived organizational support on them holds; At last, organizational justice plays a moderating role in the relationship between transformational leadership and the perceived organizational support. This study enriches and integrates the theoretical systems and research categories of employee engagement, organizational justice, transformational leadership, and perceived organizational support.

The Effect of Police Officers' Participatory Decision-making, Supervisory Quality and Attitude and Organizational Justice on Job Satisfaction: Focused on Mediating Effect of Work-Life Conflict

  • Jang, Cheolyeung
    • International Journal of Advanced Culture Technology
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    • 제8권2호
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    • pp.68-75
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    • 2020
  • The purpose of this study was to investigate the effect of police officers' participatory decision-making, supervisory quality and attitude, organizational justice on job satisfaction focused on mediating effect of work-life conflict. As a result of analysis of 185 police officers, the results were as follows. The causal relationships between participatory decision-making, organizational justice and work-life conflict, the ones between supervisory qualities and attitude, organizational justice, work-life conflict and job satisfaction, all of them reached the significance levels, not the causal relationship between supervisory qualityand attitude work-life conflict. Thus, the results for the interaction have shown, participatory decision-making and organizational justice and work-life conflict have negative influences on work-life conflict respectively, and supervisory qualities and attitude conflict, organizational justice conflict, work-life conflict have effect on job satisfaction with positive and negative effect. The Sobel-test showed that the Sobel-test statistic of the mediating effect of work-life conflict on causal relationships between organizational justice and job satisfaction is significant, but not in the mediating effect of work-life conflict on causal relationships between supervisory qualities and attitude and job satisfaction. According to the analytical results, work-life conflict is an important factor that can improve police officers' job satisfaction in the public organizational context with an open-oriented- system and culture for employees' participation in the process of decision making and equality and fairness for organizational management. It is also noted that work-life harmony for employees may be incompatible with the supervisor's perception of the work-oriented or prioritized-way in hierarchical organizations like police agencies.

The link between Perceived Organizational Justice, Knowledge Hiding Behaviors and Innovative Behavior: A Moderated Mediation Model

  • Choi, Suk-Bong;Jeong, Jae-Geum;Jung, Ki-Baek;Ullah, S.M. Ebrahim
    • 아태비즈니스연구
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    • 제13권1호
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    • pp.19-36
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    • 2022
  • Purpose - Previous studies tried to find antecedents of innovative behavior. However, research on knowledge hiding behavior, psychological mechanism, and perception of organizational justice has been relatively limited. In this sense, this study has investigated the impact of organizational justice on employees' innovative behavior and explored the factors that affect the above relationship. Especially, this study tested the direct effect of organizational justice on innovative behavior. This study also examines the mediating roles of knowledge hiding behavior in this causal relationship. Moreover, the process of organizational justice to innovative behavior is assumed to be influenced by leadership style. Therefore, we examined the moderating effect of authentic leadership on the relationship between organizational justice and knowledge hiding behavior. Design/methodology/approach - For the empirical test, we collected data via a questionnaire survey of a sample of 252 employees from Korean firms. We conducted a hierarchical regression analysis to test hypotheses. Results - The results of the empirical analysis revealed that organizational justice was positively related to innovative behavior and negatively related to knowledge hiding behavior. The results also showed that knowledge hiding behavior negatively mediated the relationship between organizational justice and innovative behavior. In addition, we found the moderating role of authentic leadership. More importantly, we found that the conditional indirect effect of organizational justice on innovative behavior via knowledge hiding behavior was depending on authentic leadership. Uncovering the relationship between organizational justice and innovative behavior through the mediating role of knowledge hiding behavior and the moderated mediating role of authentic leadership has useful theoretical and practical implications. We also suggest directions for future research by providing several limitations.

조직공정성이 임상간호사의 이직의도에 미치는 영향: 조직침묵의 매개효과, 상사의 부정적 피드백거부성향의 조절된 매개효과 (The Effect of Organizational Justice on Turnover Intention of Clinical Nurses: The Mediating Effect of Organizational Silence and Moderated Mediating Effect of Manager's Negative Feedback Rejection Inclination)

  • 송은정;김미정;고명숙
    • 한국융합학회논문지
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    • 제11권8호
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    • pp.369-379
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    • 2020
  • 본 연구의 목적은 조직공정성이 임상간호사의 이직의도에 미치는 영향에서 조직침묵의 매개효과와 상사의 부정적 피드백거부성향의 조절된 매개효과를 확인하기 위함이다. 대상자는 300병상 이상 종합병원에 재직 중인 간호사 220명이다. 본 연구결과 절차공정성이 이직의도에 영향을 미칠 때 체념적 침묵의 매개효과가 있었고, 상호작용공정성이 이직의도에 영향을 미칠 때 친사회적 침묵과 체념적 침묵의 매개효과가 있었다. 상사의 부정적 피드백거부성향의 조절된 매개효과는 절차공정성이 체념적 침묵을 매개하여 이직의도에 영향을 미칠 때와 상호작용공정성이 친사회적 침묵, 체념적 침묵을 매개하여 이직의도에 영향을 미칠 때 유의하였다. 따라서 조직공정성이 조직침묵과 이직의도에 영향을 미칠 때 상사의 부정적 피드백거부성향을 효율적으로 관리하는 것이 필요하다.

병원행정직원의 조직공정성, 조직신뢰와 조직시민행동의 관계 -병원 규모의 조절효과 (The Relationship between Organizational Justice, Organizational Trust, and Organizational Citizenship Behavior of Hospital Office Workers, Focusing on the Moderating Effect of Hospital Scales)

  • 이영진;안재선;김문중
    • 보건의료산업학회지
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    • 제12권1호
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    • pp.13-22
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    • 2018
  • Objectives : This study examines the voluntary participation of the members of an organization who maintain cordial and friendly relationships with their colleagues, so that the human resources department within a hospital can be used efficiently. Methods : A total of 600 copies of the questionnaire were distributed, and 524 copies were returned (88%). Of these, 518 copies were used to verify statistic results using IBM SPSS and AMOS Ver. 22.0, including factor analysis, path analysis, mediating effects, and moderating effects. Results : The effect of organizational trust on organizational citizenship behavior has shown that OCBI (Interpersonal) is highly affected at large hospitals. However, the effect of organizational trust on OCBO (Organizational) is highly affected at small hospitals. Conclusions : The results of a gap analysis indicated that among the different aspects of organizational justice, distributive justice and interactional justice have a positive effect on organizational trust in small hospitals. The results also revealed that organizational trust and organizational citizenship behavior in small hospitals are more strongly affected than they are in large hospitals. As a result, job efficiency is improved in smaller hospitals.

임상간호사의 자기효능감과 간호업무성과의 관계에서 조직공정성의 조절효과 (The Moderating Effect of Organizational Justice on the Relationship between Self-Efficacy and Nursing Performance in Clinical Nurses)

  • 김주라;고유경;이영진;김춘자
    • 대한간호학회지
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    • 제52권5호
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    • pp.511-521
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    • 2022
  • Purpose: This study aimed to examine the moderating effect of organizational justice on the relationship between self-efficacy and nursing performance among clinical nurses. Methods: In January 2021, a cross-sectional survey was conducted with 224 clinical nurses recruited from a university-affiliated hospital in Suwon, South Korea. Participants completed online-based, self-report structured questionnaires. Collected data were analyzed using multiple regression and a simple model of PROCESS macro with a 95% bias-corrected bootstrap confidence interval. Results: Self-efficacy and organizational justice were found to be significant predictors of nursing performance. These two predictors explained the additional 34.8% variance of nursing performance in the hierarchical regression model, after adjusting the other covariates. In addition, organizational justice moderated the relationship between self-efficacy and nursing performance among the clinical nurses. In particular, at low self-efficacy level, participants with high organizational justice had higher nursing performance compared to those with low organizational justice. Conclusion: Enhancing organizational justice can be used as an organizational strategy for improving the organizational culture in terms of distribution, procedure, and interaction. Ultimately, these efforts will contribute to the improvement of nursing performance through a synergistic effect on organizational justice beyond nurses' individual competency and self-efficacy.

어린이집의 조직공정성이 보육교사의 조직몰입 및 이직의도에 미치는 영향: 가정어린이집을 중심으로 (The Effect of Organizational Justice on Organizational Commitment and Turnover Intention of Home Daycare Center)

  • 이경진;권연희
    • 한국보육학회지
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    • 제18권4호
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    • pp.145-158
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    • 2018
  • 본 연구는 가정어린이집의 교사가 지각하는 조직공정성이 조직몰입과 이직의도에 미치는 상대적 영향력을 살펴봄으로써 어린이집의 효율적 운영을 통한 보육교사의 지원 방안을 모색하고 이를 통한 보육의 질 향상을 위한 제고방안을 마련하고자 하였다. 연구를 위해 부산, 울산, 경남지역에 소재한 가정어린이집에 근무하는 251명의 보육교사를 대상으로 조직공정성, 조직몰입, 이직의도를 측정하는 자료를 수집하여, 기술적 통계, 적률상관관계분석 및 단계적 회귀분석을 실시하였다. 먼저 일반적 배경에 따른 차이를 살펴본 결과, 보육교사의 조직몰입은 연령, 현 기관의 재직기간에서 유의한 차이가 있었으며, 이직의도는 급여에 따른 차이를 보였다. 다음으로 조직공정성의 각 하위요인과 조직몰입은 정적 상관관계를, 이직의도와는 부적 상관관계를 보였다. 마지막으로 조직공정성의 하위요인이 조직몰입에 미치는 상대적 영향력은 절차공정성과 분배공정성이 높은 것으로 나타났으며, 이직의도에 미치는 상대적 영향력은 분배공정성과 상호작용 공정성이 높은 것으로 나타났다. 본 연구결과를 토대로 가정어린이집에서 보육교사가 조직에 몰입하며 이직을 고려하지 않고 안정적으로 직무를 수행하기 위해서 원장의 조직공정성에 대한 가치 인식 및 이를 향상하기 위한 지속적 노력이 필요함을 논의하였다.

공정성 지각이 레스토랑종업원의 조직몰입, 조직시민행동간의 영향관계

  • 안형기
    • 한국관광식음료학회지:관광식음료경영연구
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    • 제13권2호
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    • pp.71-89
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    • 2002
  • To investigate effect of organization justice on organizational commitment, I surveyed the concept of organization justice, organizational commitment and organizational citizenship behavior and then I reviewed what formative factors of organization justice increased organizational commitment or what formative factors of organization justice and organizational commitment increased organizational citizenship behavior. The result of this study proved that organization justice and organizational commitment influenced organizational citizenship behavior a lot and the purpose of this study was carried out like following ; The formative factors of organization justice, that is, procedure fairness and distribution fairness come out by theoretical study influenced organization commitment and the formative factors of organization commitment, commitment about company and turnover influenced organizational citizenship behavior. In addition, the hypothesis that the higher the organization justice is, the higher the organizational commitment was positive. Therefore, in position control of restaurant employees, giving employees the motive of organization commitment as procedure fairness and distribution fairness control strictly enable employees to have citizenship about organization and enable employers to control employees effectively.

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