• The Journal of Asian Finance, Economics and Business
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• 제6권2호
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• pp.287-298
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• 2019

The purpose of this study to investigate the impact of rewards on job satisfaction and whether economic trends moderate the relationship of job satisfaction and rewards or not. Furthermore, this study also investigates whether the relationship between job satisfaction and reward is linear or nonlinear and whether the relationship diminishes or improves with predictor inclusion. Data collection was done through online and self-administered questionnaires by adopting cluster sampling technique from higher education institutions of Pakistan. Results based on 2160 responses suggest that economic trends moderate the relationship of job satisfaction and reward while assuming the economic trends as perceived rewards. The logit model was adopted to probabilistic relationship between job satisfaction and reward in moderation with economics trends. The moderations magnify the impact of rewards on job satisfaction. The job satisfaction is more sensitive to extrinsic reward as compared to intrinsic reward. The relationship of job satisfaction and reward is nonlinear for both extrinsic and intrinsic reward suggesting the diminishing relationship of job satisfaction and rewards. This study has pivotal implication for the higher education sector as it helps the sector to align the rewards with economic and trends and can normalize the reward after assessing the nonlinear stricture of relationship.

• 경영과정보연구
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• 제33권2호
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• pp.225-239
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• 2014

촉진 활동과 관련된 보상 프로그램의 효과는 단기적 성과에 집중되거나 일시적인 재구매를 유도하는 한계를 지니고 있다. 이에 본 연구는 불만족 보상 연구의 확장을 위해 보상방식이 소비자의 반응회복에 미치는 영향에 있어 보상시기와 보상강도의 상호작용 효과를 중심으로 검증하였다. 본 연구의 목적은 첫째, 보상방식인 경제적, 비경제적 그리고 결합보상이 소비자의 인지적 반응회복과 감정적 반응회복에 미치는 영향의 차이를 검증하는 데에 있다. 둘째, 보상방식에 따른 소비자의 반응회복 효과에 있어 보상시기와 보상강도의 조절적 역할을 확인하는 데에 있다. 연구의 설계를 위해 3X2X2의 피험자 간 완전 요인설계를 이용하였다. 주요 연구 결과 첫째, 보상방식에 따라 소비자의 반응회복에 미치는 영향의 차이가 있었다. 둘째, 보상방식이 소비자의 반응회복에 미치는 영향은 보상시기에 따라 차이가 있었다. 셋째, 보상방식이 소비자의 반응회복에 미치는 영향은 보상강도에 따라 차이가 있었으며, 소비자 반응 회복정도는 결합보상에서 영향력이 가장 큰 것을 확인하였다. 본 연구는 일반적인 보상 프로그램에서 다루어지는 보상 시기를 소비자들의 불만족 상황에 새롭게 적용시키는 것에 의의를 두고 있으며, 본 연구를 통해 선행 연구들의 실증분석 결과를 지지하고 그 역할을 여러 각도에서 확장시키고자 하였다.

• 한국조리학회지
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• 제15권4호
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• pp.313-330
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• 2009

본 연구는 외식업체의 판매 촉진 수단으로 가장 폭 넓게 활용되고 있는 온라인 웹 홈페이지에서의 고객 보상 프로그램이 고객의 신뢰와 몰입 및 고객 충성도에 미치는 영향에 대해 인과 관계를 밝히는데 목적을 갖고 연구하였는데, 그 결과를 요약하면 다음과 같다. 고객 보상 프로그램 내 보상 특성이 고객의 신뢰와 몰입에 미치는 영향을 검증한 결과 먼저 보상 시점의 경우 지연시점과 즉시시점의 보상 모두 고객의 신뢰, 몰입에 통계적으로 유의한 정(+)의 영향을 미치는 것으로 나타나, 고객 보상 프로그램의 보상 시점은 고객의 신뢰, 몰입의 향상에 중요한 요인임을 시사해 주었다. 또한 보상 유형의 경우도 고객의 신뢰, 몰입의 향상에 중요한 요인임을 알 수 있으며, 특히 간접적인 보상은 지속적인 고객의 몰입이나 충성도를 높이는데 유의적인 것으로 볼 수 있으며, 보상 속성의 경우 신뢰 형성에는 경제적 보상이 유의적인 속성임을 확인시켜 주었다.

• 한국경영과학회지
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• 제34권1호
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• pp.1-10
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• 2009

Consumers earn a number of points for every purchase and then they can exchange a specified number of points for a desired reward in a typical loyalty program. The immediate payoff of their effort given as points is not the real reward they actually care about. It is merely an instrument (or medium) which has no value in itself. In a real world, consumers frequently choose the option with a bigger medium even though the economic value of the option is not changed by the medium. We call it 'medium effect.' In this study we explored if the size of medium affects consumers' preferences. For this we controlled the reward options with three types of medium (small, medium, big) and measured the magnitude of preference difference among the three types of reward options. In addition, we manipulated comparability of reward options with wine and gas discount coupon. We confirmed that choosing one of two wines was easier than that of the two gas coupons. 123 respondents were allocated into three experimental groups. In three experimental grounds, the ratios of the focused reward option's medium to the compared reward option's medium were different. For example, the focused reward option has 10 million points whereas the compared reward option has 10 million points for 1 million won purchase amount in the first group. Then each respondent was asked to choose one of two loyalty programs (focused program vs. compared program) in two different conditions (comparability between reward options. easiness vs. difficulty). To compare the medium effects among the experiment conditions we used chi-squares tests. The empirical results show consumer preference increases and then decreases as reward mile-ages/points given according to purchase amount increase. Additionally, they let us know that comparability of alter natives affects change of consumer preference by reward mileages/points.

• Journal of Preventive Medicine and Public Health
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• 제41권1호
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• pp.30-38
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• 2008

Objectives : The aim of this study was to determine the relationship between the core properties of professional socialization and social status satisfaction, economic reward satisfaction, and subjective class identification. Methods : Medical knowledge and skill, autonomy, and professional value factors were used as essential properties of professional socialization to determine the association with job satisfaction and subjective class identification. The authors used a self-administered questionnaire survey and collected nationwide data between July and August 2003, with 211 responses used for final analysis. Results : 'Age' and 'trust and respect' were positively associated with social status satisfaction, and 'occupation' was negatively associated. 'Income' and 'trust and respect' were positively related to economic reward satisfaction, and 'practicing for oneself', and 'a sense of duty and attendance' were negatively related. 'Practicing for oneself', 'not believing explanations', and 'a sense of duty and attendance' had a positive relationship with subjective class identification. 'Income', 'knowledge system', 'medical mistakes', 'treating like goods', 'meaning and joy', and 'trust and respect' had a negative relationship. Conclusions : The core property variables of professional socialization had a different relationship with social status satisfaction, economic reward satisfaction and subjective class identification. In particular, many core property variables were associated with subjective class identification positively or negatively. The development of professional socialization would help promote job satisfaction and subjective class identification.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2008년도 추계학술대회 및 정기총회
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• pp.179-190
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• 2008

Consumers earn a number of points for every purchase and then they can exchange a specified number of points for a desired reward in a typical loyalty program. The immediate payoff of their effort given as points is not the real reward they actually care about. It is merely an instrument (or medium) which has no value in itself. In a real world, consumers frequently choose the option with a bigger medium even though the economic value of the option is not changed by the medium. We call it 'medium effect'. In this study we explored if the size of medium affects on consumers' preferences. For this we controlled the reward options with three types of medium (small, medium, big) and measured the magnitude of preference difference among the three types of reward options. In addition, we manipulated comparability of reward options with wine and gas discount coupon. We confirmed that choosing one of two wines was easier than that of the two gas coupons. 164 respondents were allocated into three experimental groups and one control group. In three experimental groups, the ratios of the focused reward option's medium to the compared reward option's medium were different. For example, the focused reward option has 10 million points whereas the compared reward option has 10 million points for 1 million won purchase amount in the first group. Then each respondent was asked to choose one of two loyalty programs (focused program vs. compared program) in two different conditions (comparability between reward options: easiness vs. difficulty). To compare the medium effects among the experiment conditions we used chi-squares tests. The empirical results show the medium effect increases and then decreases as the ratio of reward mileages/points to purchase amount increases. Additionally, they let us know that comparability of alternatives affects on the medium effects depending on the ratio of reward mileages/points to purchase amount.

• 융합경영연구
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• 제5권1호
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• pp.21-26
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• 2017

Purpose - This study extracts performance-reward factors based on the previous studies related to Herzberg's two-factor theory and performance-reward and proposes a research method to identify how these factors have an influence on task performance directly related to production performance and contextual performance that has an indirect influence. Research Design, Data, and Methodology - This study draws performance-reward factors through Focus Group Interview(FGI), classifies them into economic/uneconomic and direct/indirect factors, draws maintenance/improvement factors and unnecessary ones through IPA, and maximizes the effectiveness of performance-reward factors. Results - It also identifies how performance-reward factors have an influence on internal and external motives based on previous studies, classifies performance-reward factors into task performance and contextual performance and identifies the influence relationship between these, and proposes a research model to identify the roles of equity sensitivity based on equity theory. Conclusion - The findings from this study are expected to lay the groundwork for drawing various methods to reduce the turnover rate of employees and be important resources for reinforcing the competitiveness of businesses by classifying the performance -reward factors that may cause internal and external motives from the small and medium-sized manufacturing perspective and presenting methods to identify if these have an influence on task performance and contextual performance.

• 한국산학기술학회논문지
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• 제13권12호
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• pp.5728-5737
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• 2012

본 연구는 대학생의 자원봉사활동 활성화를 위해 자원봉사활동 지속의지에 미치는 참여동기 및 인정보상 요인들을 분석하였다. 이를 위해 자원봉사활동 참여경험이 있는 대학생 250명을 대상으로 1주일간 설문조사를 실시하고 결과를 분석하였다. 참여동기는 이타적 동기와 이기적 동기로, 인정보상은 사회경제적 인정보상, 교육문화적 인정보상 그리고 경제적 인정보상으로 범주화 하였다. 연구결과 참여동기는 이타적 동기와 이기적 동기가 혼재되어 있고, 인정보상은 대체로 사회심리적 인정보상은 높지만 경제적 인정보상 수준은 낮게 나타났다. 다중회귀분석 결과 참여동기 중 이타적 동기와 이기적 동기 모두, 그리고 인정보상 중에서는 사회심리적 인정보상과 경제적 인정보상이 자원봉사활동 지속의지에 긍정적인 영향을 미치는 것으로 나타났다. 이러한 결과를 바탕으로 참여동기 및 특히 경제적 인정보상 강화를 중심으로 대학생들의 자원봉사활동 활성화를 위한 정책적 및 실천적 함의를 논의하였다.

• 한국노년학
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• 제32권3호
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• pp.851-867
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• 2012

본 연구는 영유아 손자녀를 공동 양육하는 조모를 대상으로 기존의 조모들이 경험하는 스트레스나 부담감 중심의 시각에서 벗어나 조모들이 양육과정에서 획득하는 긍정적 측면에 주목하여 양육보상감을 검토하고 이에 대한 예측요인을 파악하는데 목적이 있다. 연구대상은 서울과 경기지역, 6대 광역시에 거주하며 만 6세 이하 손자녀를 양육하고 있는 조모 373명이며, 설문조사를 통해 수집된 자료를 위계적 회귀분석을 통해 분석하였다. 연구결과, 첫째 조모들은 양육과정에서 스트레스뿐만 아니라 중간이상의 보상감을 경험하고 있는 것으로 나타났다. 둘째, 조모의 양육보상감에 대한 영향요인으로 조부모로서의 의미인식과 성인자녀와의 관계, 경제적 수준이 주요 예측변인으로 나타났다. 이러한 연구결과를 토대로 맞벌이 가정에서 취업모를 대신해 손자녀를 돌보는 조모의 양육보상감을 증진하기 위한 중재적 개입의 필요성과 노년기 양육자를 위한 실천적 정책적 함의를 제시하였다.

• 대한가정학회지
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• 제42권9호
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• pp.67-83
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• 2004

The purpose of this study were, (1) to analyze the effect of the selected variables on urban housewives' family resource management attitude and behavior, and (2) to identify the casual effects of variables on family resource management behavior. A sample of 641 was selected from housewives living in urban area. For data analysis, one-way ANOVA, DMR test, t-test, multiple regression, and path analysis were used. The major findings were as follows: 1. The housewives' family resource management behavior level was lower than their attitude level. 2. The family resource management attitude and behavior among the respondents were affected by the following independent variables : interest with environmental reports and newspapers, perception of time constraints, perception of economic reward. 3. The family resource management attitude had the greatest causal effect on the family resource management behavior.