• 제목/요약/키워드: Economic interest

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KS-SQI를 이용한 고객만족도와 기업재무성과간의 관계 연구 (A Study on Relationship between Customer Satisfaction Measure and Financial Performance.)

  • 송상민;조재립
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2009년도 춘계학술대회
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    • pp.501-510
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    • 2009
  • Recently, there has been growing interest in the financial and economic effectiveness of service quality and customer satisfaction. It means that the final goal of customer satisfaction is the maximization with firms' financial performance, enterprise could survive through the creation of continuous financial performance. Companies are working in various ways to identify the direct relationship of service quality and customer satisfaction with financial and economic effectiveness in order to justify and validate customer satisfaction management. In this study, the influence of customer satisfaction on the financial performance is examined. Customer satisfaction index, the key non-financial performance measure has significant association with firms' financial performance index. Moreover, high customer satisfaction has a competitive advantage, so it can be the key success factor of firm's financial performance improvement.

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인공신경망을 이용한 회귀분석 사례 조사 (A case study to Regression Analysis using Artificial Neural Network)

  • 김지현;이상복
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2010년도 춘계학술대회
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    • pp.402-408
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    • 2010
  • Forecasting have qualitative and quantitative methods. Quantitative one analyze macro-economic factors such as the rate of exchange, oil price, interest rate and also predict the micro-economic factors such as sales and demands. Applying various statistical methods depends on the type of data. when data has seasonality and trend, Time Series analysis is proper but when it has casual relation, Regression analysis is good for this. Time Series and Regression can be used together. This study investigate artificial neural networks which is predictive technique for casual relation and try to compare the accuracy of forecasting between regression analysis and artificial neural network.

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KS-SQI를 이용한 고객만족도와 기업재무성과간의 관계에 연구 (A Study on Relationship between Customer Satisfaction Measure and Financial Performance)

  • 송상민;조재립
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2009년도 추계학술대회
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    • pp.109-114
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    • 2009
  • Recently, there has been growing interest in the financial and economic effectiveness of service quality and customer satisfaction. It means that the final goal of customer satisfaction is the maximization with firms' financial performance, enterprise could survive through the creation of continuous financial performance. Companies are working in various ways to identify the direct relationship of service quality and customer satisfaction with financial and economic effectiveness in order to justify and validate customer satisfaction management. In this study, the influence of customer satisfaction on the financial performance is examined. Also, we have analyzed customer satisfaction by comparing financial outcome of each industry Customer satisfaction index, the key non-financial performance measure has significant association with firms' financial performance index. Moreover, high customer satisfaction has a competitive advantage, so it can be the key success factor of firm's financial performance improvement.

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관광농원의 레크리에이션 기능에 대한 경제가치 평가 (Economic valuation for Recreation Roles of Tourist Farms)

  • 신용광;이상영;조순재;강경하
    • 농촌계획
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    • 제10권1호
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    • pp.35-40
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    • 2004
  • The expansion of demand associated with leisure, which has resulted from the elevated standard of living, has made the domestic tourist demand diversified. Recently, people, especially urban population, show the higher interest and need for environmentally friendly rural tourism. This study aims to grasp the utilization of recreation roles of tourist farms and then to evaluate the economic value for recreation roles of tourist farm using Traveling Cost Method. Data were collected from a survey in 2003. The results show that its value is 62,037 won per head annually and so the tourist farms play their role of connecting the urban population with rural amenity.

A Case Study on the Financial Value of Host University Engagement between the University of Surrey and the Surrey Research Park

  • Parry, Malcolm
    • World Technopolis Review
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    • 제8권2호
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    • pp.82-91
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    • 2019
  • The value of universities in driving economic development has been understood for a long time. However, with the increasing importance of the 'science-entrepreneurship' relationship in giving science its modern economic value there is growing interest in how this dynamic can be enhanced. One of the strategies that has been widely adopted has been the creation of research-science-technology parks although commonly these projects were being established prior to the theoretical approaches that justify their development. This paper reports on a study that measured the financial value of the links between the University of Surrey and tenants on its Surrey Research Park project and also looks forward at strategies being adopted by the University concerning the continuous improvement of its technology transfer offering to increase the value of these links and put some empirical data behind the claims of the value of research-science-technology parks as part of a wider innovation strategy.

대자율 이방성과 이의 지질학적 응용 (Anisotropy of Magnetic Susceptibility and Its Geological Applications)

  • 도성재
    • 자원환경지질
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    • 제24권1호
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    • pp.71-79
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    • 1991
  • Anisotropy of magnetic susceptibility (AMS), directional variation of susceptibility in a sample, indicates the relative magnitude and orientation of preferentially aligned magnetic grains in a rock sample and represents important aspects of rock fabrics. This observation leads to various studies which applied the AMS technique to numerous geological problems, especially sedimentology, petrology, structural geology, and tectonics. Since AMS is, relative to conventional methods of petrofabric measurement, quickly measured, easily interpretated, and providing quantitative data, AMS technique has evolved into a powerful tool for detection of rock fabrics and continues to draw the interest of non-specialists as well as magnetists. This paper represents the theory, techniques, and parameters of the relatively new AMS method for estimating petrofabrics and their various applications.

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사회인구학적 변수와 물질주의가 쾌락적.효용적 쇼핑가치에 미치는 영향: 서울과 울산의 중.고등.대학생을 대상으로 (Effect of Socio-Economic Variables and Materialism on Hedonic and Utilitarian Shopping Value: Middle, High and College Students in Seoul and Ulsan)

  • 서정희
    • 대한가정학회지
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    • 제41권6호
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    • pp.131-142
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    • 2003
  • Consumer researchers' growing interest in consumer experience has revealed that many consumption activities produce both hedonic and utilitarian outcomes. The personal shopping value also has both hedonic and utilitarian dimension. This article describes the effect of socio-economic variables and materialism on hedonic and utilitarian shopping value. 820 middle, high and college students in Seoul and Ulsan were surveyed. A moderate degree of positive intercorrelation between hedonic and utilitarian shopping value support the trend of consumption ambivalence. Materialism is positively related to hedonic and utilitarian shopping value. While age is negatively related to utilitarian shopping value, it is unrelated to hedonic shopping value. The mean scores of hedonic and utilitarian shopping value in Ulsan is higher than in Seoul.

도시주부의 환경지식과 자원절약태도가 자원절약행동에 미치는 영향 (The Effects of Urban Housewives′ Environmental Knowledge and Family Resource Management Attitude on Family Resource Management Behavior)

  • 홍성희;이경희;곽인숙
    • 대한가정학회지
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    • 제42권9호
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    • pp.67-83
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    • 2004
  • The purpose of this study were, (1) to analyze the effect of the selected variables on urban housewives' family resource management attitude and behavior, and (2) to identify the casual effects of variables on family resource management behavior. A sample of 641 was selected from housewives living in urban area. For data analysis, one-way ANOVA, DMR test, t-test, multiple regression, and path analysis were used. The major findings were as follows: 1. The housewives' family resource management behavior level was lower than their attitude level. 2. The family resource management attitude and behavior among the respondents were affected by the following independent variables : interest with environmental reports and newspapers, perception of time constraints, perception of economic reward. 3. The family resource management attitude had the greatest causal effect on the family resource management behavior.

Optimal Monetary Policy and Exchange Rate in a Small Open Economy with Unemployment

  • Rhee, Hyuk-Jae;Song, Jeongseok
    • East Asian Economic Review
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    • 제18권3호
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    • pp.301-335
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    • 2014
  • In this paper, we consider a small open economy under the New Keynesian model with unemployment of Gal$\acute{i}$ (2011a, b) to discuss the design of the monetary policy. Our findings can be summarized in three parts. First, even with the existence of unemployment, the optimal policy is to minimize variance of domestic price inflation, wage inflation, and the output gap when both domestic price and wage are sticky. Second, stabilizing unemployment rate is important in reducing the welfare loss incurred by both technology and labor supply shocks. Therefore, introducing the unemployment rate as an another argument into the Taylor-rule type interest rate rule will be welfare-enhancing. Lastly, controlling CPI inflation is the best option when the policy is not allowed to respond to unemployment rate. Once the unemployment rate is controlled, however, stabilizing power of CPI inflation-based Taylor rule is diminished.

아시아 외환시장의 효율성 분석 (An Empirical Study on Asia Foreign Exchange Market Efficiency)

  • 장맹렬;송봉윤
    • 한국항만경제학회지
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    • 제19권2호
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    • pp.111-139
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    • 2003
  • In this paper, the unbiasedness hypothesis cannot be rejected for JPY. It means that Japanese forward exchange market is efficient. This implies that there would not be an unusual profit from speculation. However, the unbiasedness hypothesis can be rejected for THB, HKD, IDR. It means that Asian forward exchange market is inefficient. This implies that there would be an unusual profit from all available information. This suggests that forward exchange rates cannot be an unbiased estimator of future spot exchange rate. This result explains that the actual pricing for forward rate is not based on the international financial market's pricing mechanism of interest rate parity theory, but rather depends upon that simple market expectations and aspirations.

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