• 한국콘텐츠학회논문지
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• 제7권5호
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• pp.174-183
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• 2007

최근 국내 호텔산업은 중국시장을 포함하여 아시아 시장으로 급속히 확대되고 있다. 그러나 원화가치의 상승, 부동산비용의 증가로 경쟁력이 떨어지고 있다. 이런 상황을 극복하기위해서 호텔상품을 차별화하고, ERP시스템의 도입을 통해 경쟁력을 강화하고자 노력하고 있다. 그러나 ERP시스템은 도입 비용이 크고, 성공률이 낮아 위험도가 매우 높다. 따라서 투자 이전에 성공 요인의 분석과 효과 예측이 필수적이다. 따라서 본 연구에서는 호텔 기업의 ERP시스템 구축에 대한 투자 효과의 예측 방법과 사례를 통한 이해를 돕고자 하였다. 연구 기반 이론은 ERP시스템의 투자 효과를 측정할 수 있는 사전 연구와 Saaty가 제시한 AHP기법의 이론이다. 연구의 사례는 특급 호텔인 R호텔을 기준으로 분석하였다. 본 연간의 중요성은 호텔 기업이 ERP시스템을 도입함에 있어 효과를 예측하는 방법론을 제시한 것이다.

• Journal of the Korean Data and Information Science Society
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• 제18권2호
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• pp.401-409
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• 2007

This paper addresses a performance evaluation model for ERP system's implementation using Analytic Network Process (ANP) technique. In this study, the performance variables are identified as the perspectives of cost, business process, systems operation, and change management, respectively. The empirical study also investigated factors that affect the performance variables to find out the causal relationship between them using the ANP approach. The data for the empirical analysis were collected from manufacturing companies that have implemented ERP systems. The research findings indicate the proposed model is powerful in proposing that the indirect relationship between influencing factors and managerial effectiveness, mediated by employee satisfaction, is an important one.

• 경영과학
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• 제15권2호
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• pp.45-58
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• 1998

Enterprise resource planning(ERP) in nature entails large scale business process redesigns and the corresponding risks. To reduce such risks, enterprise modeling(EM) approach could be adopted through which ERP is planned and effectively implemented on a consistent basis throughout the entire organization. The scope of this paper is to report on EM experiences and lessons learned in the process of ERP implementation. Through a case study, this paper presents and EM methodology which takes due account of strategic business processes, information flows, organizational requirements, and their interdependencies. To assess the impact of distributed application scenarios on effective ERP implementation, alternative EMs have been created and evaluated whether they support information requirements for strategic decisions and day-to-day operational activities, core business processes, and business functions as required. Practical issues and problems raised in the EM process have been discussed.

• Journal of Information Technology Applications and Management
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• 제13권1호
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• pp.77-94
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• 2006

Case-based Reasoning (CBR) is widely used in business and industry prediction. It is suitable to solve complex and unstructured business problems. Recently, the prediction accuracy of CBR has been enhanced by not only various machine learning algorithms such as genetic algorithms, relative weighting of Artificial Neural Network (ANN) input variable but also data mining technique such as feature selection, feature weighting, feature transformation, and instance selection As a result, CBR is even more widely used today in business area. In this study, we investigated the usefulness of the CBR method in forecasting success in implementing ERP systems. We used a CBR method based on the feature weighting technique to compare the performance of three different models : MDA (Multiple Discriminant Analysis), GECBR (GEneral CBR), FWCBR (CBR with Feature Weighting supported by Analytic Hierarchy Process). The study suggests that the FWCBR approach is a promising method for forecasting of successful ERP implementation in Small and Medium sized Enterprises.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2006년도 추계공동학술대회
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• pp.279-286
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• 2006

Since 1990's, many enterprises have implemented ERP System. Especially, they want to become an advanced company use ERP implementation. Already, ERP system come to high level which is stabilized and support independent business process of many industry sectors. Although most companies had previous good plans, but those are not satisfied. Because of failed to change management and had many problem about Project team operation. Therefore, important success factors for ERP project are change management and organization activation for Project team. The purpose of this study is suggest to improve method about team activation through analysis the Project team member's individual personality as a factor that makes the success of Project team. This paper studied success factors of project team and plan for organization activation. The results of this study can be used for a successful implementation of the ERP system as make of Project team consider of individual personality and administer a Project team.

• Industrial Engineering and Management Systems
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• 제2권1호
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• pp.45-54
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• 2003

Enterprise Resource Planning(ERP) systems offer pervasive business functionality the applications encompass virtually all aspects of the business. Understanding and managing this pervasiveness will result in a successful and productive business application platform. Because of this pervasiveness, implementations have ranged from great successes to complete failures. This article has two distinctive parts. The first proposes and discusses a systematic process based on consulting experiences of LG CNS (leading information system company in Korea) for ERP selection. Also, the second provides the key factors that are critical to the successful implementation of ERP. The second part reports the results of a study carried out to assess a number of different ERP implementations in different organizations. A case study method of investigation was used, and the experiences of five Korean manufacturing companies were documented. The critical factors in the adoption of ERP are identified as: learning from the experiences of others, appointment of a process innovator, establishment of committees and project teams, training and technical support for the users, and appropriate changes to the organizational structure and managerial responsibilities.

• 통상정보연구
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• 제7권1호
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• pp.95-117
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• 2005

The purpose of this study is to provide a conceptual understanding of ASP service for ERP implementation in small-to-medium enterprises under the current market situation in which the significance of information systems was standing out to respond to the rapid changes of managerial environment caused by the spread of Internet. In addition, it was to extract practical causes of introduction of ERP through ASP services by analyzing the causes and benefits considered by small-to-medium enterprises which use it. This study confirms that using ASP is better, faster and cheaper. Therefore, it is inevitable. The enterprises can reduce many risks of in-House ERP system such as excessive initial investment and operational expenses, lengthened constructional time, and the possibility of failure while achieving the benefit of ERP solution. However, there are many considerations which the enterprise carefully take into in order to implement the systems successfully such as selecting the system which is right for the enterprise's environment by setting the goal of implementing the system clearly, reducing the construction time by minimizing the customizing of the system, including the core people who knows the business process well, enough education before and after the implementation, and considering many aspect of ASP service provider. Also, the service provider should develop new way to provide customized service with cheap price while guaranteeing the reliability and supporting the customer's needs actively.

• 한국컴퓨터정보학회논문지
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• 제21권12호
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• pp.165-171
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• 2016

This study analyzes the relative importance of the introducing factors for the critical success factors in the implementation stage of the lifecycle of ERP system using Delphi technique and Analytic Hierarchy Process(AHP). In the 1st layer of the hierarchy, technical factor is evaluated as the most important factor among organizational, technical, and supplier factors. In the 2nd layer, choosing a proper ERP package is evaluated as the most important factor within 15 factors followed by process-oriented approach, technical suitability, minimized customization, integration and association of system with trading parter, association with legacy systems, and support and involvement of top management. As a result of this analysis enterprise should choose an ERP package that is suitable to its business environment, and make the best use of(take full advantage of) best practice that ERP package provides to optimize the existing business procedure or process(to approach the existing business procedure or process). This study also shows the range of customization of the features provided by the ERP package should be minimized.

• 경영과학
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• 제15권2호
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• pp.19-32
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• 1998

This paper reports on a contingency framework for selecting the most appropriate strategy to implement the enterprise Resource Planning(ERP) system in an organization. The two dimensions of our framework are information technology level and culture level of organization. For each of the four contingencies, we recommend a desirable implementation strategy, based on scope and pace of the implementation effort. ERP implementation data from ten organizations were analyzed to validate the proposed framework.

• 한국산업정보학회논문지
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• 제12권5호
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• pp.211-218
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• 2007

최근 많은 기업들이 ERP 시스템을 도입하여 회사의 전체업무를 통합시키고 실시간으로 모든 업무를 동시에 처리함에 따라 경영환경과 정보기술의 급격한 변화에 대처하고 있다. 이미 많은 기업에서는 ERP 시스템을 도입하여 활용하고 있다. 기업들로부터 ERP 시스템 도입은 꾸준히 증가하고 있다. 그러나 많은 투자에도 불구하고 ERP 시스템의 도입이 기업의 경영성과에 항상 긍정적으로 작용하는 것으로 조사되지는 않았다. 성공적인 ERP 시스템 구축을 위한 방안에 대해서는 많은 연구를 찾아 볼 수 있다. 그러나 변화관리에 대해서는 그 중요성은 많이 강조되어 왔지만 연구 결과는 미비한 실정이다. 본 연구에서는 기존 변화관리에 관련된 논문들을 참고하여 ERP 시스템의 변화관리를 위한 방안으로 지속적인 변화관리를 통하여 ERP 시스템을 성공적으로 구축한 기업을 심도 있게 분석함으로써 성공적인 ERP 시스템 구축을 위해서 구축 단계별 변화관리 주요 활동 사항과 산출물을 중심으로 효과적인 변화관리를 위한 시사점을 제시하고자 한다.