• Korean Management Science Review
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• v.17 no.1
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• pp.31-40
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• 2000

With the rapidly changing external environment and the increasing internal process complexity more and more organizations are adopting the Electronic Approval System(EAS) for their competitiveness. This paper defines EAS as a core organizational communication medium investigates factors which influence EAS's use from a media rich-ness theory and shows sutiable EAS functions for equivocality resolution and uncertainty reduction. Results from the five EAS implementation sites show that most organizations use EAS only for tasks with low equivocality and low uncertainty. Additional functionalities such as video conferencing and database access were suggested for fu-ture EAS system to enhance their utilization for more cirtical and unstructed tasks.

• 연구논문집
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• s.30
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• pp.169-176
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• 2000

The Evolution of Workflow Managment consists of rhe automation of business procedures or "workflows" during which documents, information or tasks are passed from one participant to another in a way that is governed by rules or procedures. Workflow technologies have evolved from image management system, document management system, relational or object database systems, and electronic mail system. Workflow Management system has the benefits to improve better efficiency, process control,flexibility, business process. Automation of many business processes results in the elimination standdardizing working methods. Consistency in the processes leads to greater predictability in levels of response to customers and software control over processes enables their re-design in line with changing business needs, In this present study, we implement Electronic Approval System which is a kind of Workflow Management system using static and dynamic flow control information on the web environment.