• KSII Transactions on Internet and Information Systems (TIIS)
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• 제1권1호
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• pp.33-51
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• 2007

There are two newly emerging research issues in the enterprise information systems literature. One is the scalability issue for rapidly increasing choreographic volumes between interrelated organizations. The other is the business intelligence issue for traceable and monitorable business processes and services interchanging e-Business data and applications across organizations. Based upon these emerging issues, through a functional extension of the ebXML technology we have developed a process-driven e- Business service integration (BSI) system, which is named ‘e-Lollapalooza’. It consists of three major components ? the Choreography Modeler coping with the processdriven collaboration issue, the Runtime & Monitoring Client for coping with the business intelligence issue and the EJB-based BSI Engine coping with the scalability issue. This paper particularly focuses on the e-Lollapalooza’s development aspects for supporting the ebXML-based choreography and orchestration among the engaged organizations in a process-driven multiparty collaboration for e-Logistics and e- Commerce services. Here, it is fully deployed in an EJB-based middleware computing environment for e-Logistics process automation and B2B choreography.

• 통상정보연구
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• 제11권3호
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• pp.25-45
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• 2009

The e-Trade environment has enabled the complex trade processes to be automated using e-Trade information systems, which had been manually processed through many trade-related parties in the past. Korea has completed the development of the most advanced e-Trade platform called "u-Trade Hub," which can process automatically all the trade-related activities from marketing to payment. It is anticipated for the world trade environment to have more FTAs throughout the world and this will complicate the trade processes more and more in the future. This means the constant cost-bearing updates of the e-Trade environment to adapt the process changes brought by new FTAs with other countries. In this paper, we propose the systematic approach to easily as well as less costly adapt the possible trade process changes resulted from the future FTAs by adopting a rule base management system. The prototype system to test the applicability of the proposed approach is developed using Win-Prolog 4.8 environment.

• 한국항공운항학회지
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• 제14권3호
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• pp.40-50
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• 2006

This study investigates how airline customers evaluate e-ticket process newly adopted by many of airlines. Customers are highly satisfied with the easy of confirmation on their itineraries and the channel provided through while they are worry about the likelihood of leakage of personal information during e-ticket process. Highly experienced customers on the usage of e-ticket are more concerned about ancillary aspects such as visual image of I.T.R(Itinerary and Receipt) and travel information than functional aspect such as easy of confirmation on itinerary. And also experienced customers are more likely to repurchase e-ticket and when purchasing tickets they do it through internet and call center of airlines rather than travel agencies and ticket office of airlines.

• 디지털융복합연구
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• 제10권8호
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• pp.287-297
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• 2012

본 논문에서는 미국의 전자증거개시(E-Discovery) 제도의 확산에 따라 국내 도입에 대비하여 표준화 된 업무 수행 절차 확립을 위해 선행 연구가 이루어지고 있는 EDRM(Electronic Discovery Reference Model) 및 The Sedona Conference 프로젝트에 대한 분석을 바탕으로 일반화 된 E-Discovery 프로세스와 세부 절차 별 필수 업무 사항들을 제시한다. 또한 이런 절차들이 실제 소송에 활용됨에 있어서 근본적으로 내포하고 있는 시간과 비용 문제를 해결하기 위한 대체 기술로써 기계 학습, 오픈 소스 형태의 정보 검색 라이브러리, Hadoop 기반의 대용량 데이터 분산 처리 기법 등을 소개하고, E-Discovery 프로세스 상에서의 활용 방안을 제시하여, 관련 서비스 및 솔루션을 개발하고자 하는 벤더들에게 유용한 정보를 제공한다. 이는 또한 제도적 변화에 발맞추어 업무 시스템을 재정비하고자 하는 기업들로 하여금 소송에 보다 효과적으로 대처할 수 있도록 한다.

• 한국전자거래학회지
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• 제8권3호
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• pp.87-105
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• 2003

비즈니스 프로세스 자동화 (Business Process Management. BPM)는 이 기종 시스템간의 통합을 추구하면서 비즈니스 프로세스의 수명주기를 체계적으로 관리하기 위한 최근의 정보시스템 추세중의 하나이다. 이러한 BPM은 e-Business와 같이 다수의 조직 및 기업이 상호작용 하여 이루어지는 복잡한 프로세스의 자동실행을 위해서는 반드시 필요한 요소로 인식되고 있다. 다조직 프로세스에서는 각 비즈니스 주체들간에 자원의 변경과정을 이해하고 명확히 하는 것 이 중요하다. 그러나, 부족한 용량, 프로세스 구조의 복잡성 및 모델의 부재로 인하여 자원의 변경관리가 어려운 문제로 인식되어 왔다. 본 논문에서는 새로운 프레임워크를 제안하여 비즈니스 프로세스 자원의 가장 중요한 요소 중 하나인 문서의 변경을 지원한다. 이를 위하여 기존프로세스자동화 도구에서와 같이 프로세스수명주기를 '정의 시'와 '실행 시'의 두 가지로 구분하고 프로세스 진행과정에서 문서의 변경을 관리할 수 있는 새로운 모듈을 도입하여 추가한다. 제안된 방법론은 문서 구조모델, 프로세스 구조모델, 문서와 프로세스간 연계모델과 버전 저장모델을 제공한다. 이러한 프레임워크의 유용성을 보이기 위하여 원형을 구현하여 본 논문에 제시한다.

• International Journal of Contents
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• 제5권2호
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• pp.1-5
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• 2009

This study was to analyze important dimensions and its factors of micro level of e-learning determining the quality of e-learning. E-learning dimensions and their factors were identified and developed from the analytical review of related researches. From literature review and survey as well as expert interview, six categories of e-learning identified from this study were: 1) curriculum content, 2) usability, 3) instructional design, 4) evaluation -both process and results, 5) management, and 6) refinement and improvement. A total of thirty-seven factors determining the quality of the e-learning six categories were identified. The rank order and contribution rates for each categories and factors were calculated to explain how importantly they contribute to the quality of e-learning. Also three dimensions such as controlling the e-learning quality, e-learning fundamental dimension e-learning process dimension, and e-learning product dimension, were explained. This study suggests a useful guidance for e-learning quality and evaluation framework for better results.

• Agribusiness and Information Management
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• 제1권1호
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• pp.37-62
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• 2009

Web usability for e-commerce sites becomes a more important issue as e-commerce gains its popularity. As for agricultural products, consumers are especially sensitive to the quality of information during transaction process. Successful e-commerce sites of agricultural products, such as Wine.com and Tesco, identified regular usability testing as part of key success factors. This paper aims to identify processes for evaluating usability for e-commerce sites of agricultural products and provide strategies to improve usability. The study aims to evaluate e-commerce usability of selected e-commerce sites using heuristic evaluation to provide objective e-commerce sites usability analysis for each transaction process.

• 산업경영시스템학회지
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• 제40권4호
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• pp.10-20
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• 2017

The proportion of software in the automotive industry is steadily increasing due to the rapid technological development of automobile E/E parts. Because the automotive E/E technology is now on the basis of intelligent automobile and advanced safety automobile technology. The purpose of this study is to investigate the effect of organizational capability (organizational resource capability and management capability), process capability (process capability, customer Requirement management capability), performance dimension (motivation, participation level). In this study, we conducted questionnaires and statistical analysis on engineers (members of the Korea Advanced Automotive Technology Association) who perform research and development activities in the R&D organization of the automotive E/E part in South Korea. ANOVA is applied for the verification of the difference in performance measured by organizational capability, process maturity, and motivation participation level according to company characteristics (level of processing : supply chain configuration, annual sales, total SW development ratio). According to the results of this study, in order to improve the performance of ASPICE or ISO 26262-related consulting project, a different consulting approach strategy considering the characteristics of organization and personnel is needed. In summary, the analysis results for the three main treatment levels are as follows. The difference in organizational capacity, process capability and performance was found to be statistically significant according to supply chain configuration and annual sales, but it was found that the difference of response according to the proportion of total SW was not significant.

• 한국전자통신학회논문지
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• 제4권4호
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• pp.259-264
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• 2009

전자상거래시스템은 다양한 상거래 프로세스를 통합적으로 지원하기 위한 방향으로 발전하고 있다. 본 논문에서는 전자상거래 프로세스를 통합하는 방법에 대하여 제안하고 그러한 방법의 타당성을 확인하고자 노력하였다. 서로 다른 프로세스를 통합할 때에는 프로세스를 공통의 형식으로 표현하는 방법뿐만 아니라, 프로세스 상호간의 미치는 프로세스 전파(Process Propagation)에 대해서도 고려해야 하지만 본 논문에서는 논의 대상에서 제외하였다.

• 한국IT서비스학회지
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• 제5권1호
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• pp.17-34
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• 2006

As insurers have undergone changing customer expectations, increased cross-industry competition and restructured distribution channels, they need to enhance customer relationships, cut costs, increase agility and streamline operations while differentiating the core competency. As such, the importance of e-business transformation has increased where organizational core processes are restructured around customers and interned-based technology is adopted for flexible and adaptive information systems. This paper presents a case study of process innovation for e-business transformation in a Korea-based leading property & casualty insurance company. The company initiated three years-long e-business transformation program to remain competitive and to keep sustainable growth under risky and down economy. The program, which covered enterprise-wide business processes such as product, marketing & sales, customer, claim, investment & loan, accountings, etc., included redesigning processes from customers' viewpoint and then implementing process-aligned information systems. Leadership, sponsorship, change management, performance measurement, business and IT alignment, empowerment, and customized methodology, were emphasized throughout the program. As a result, the company could expect not only improvements in customer-centricity, sales productivity, and operational excellence but also increased revenues and profits in the next three years. The presented case addresses a feasible approach for enterprise-wide e-business transformation. Although the strategies, actions, and business and IT models are not described in detail due to confidentiality, the methodology and the success factors would be applicable to other insurers and possibly organizations in different industries.