• Information Systems Review
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• v.7 no.1
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• pp.241-256
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• 2005

This study first identifies the critical factors for the successful e-government implementation. Then, it examines how these factors are emphasized and recognized during our e-government implementation process. Finally, it analyzes the relationship between the critical factors and the e-government performance and provides the way in which our e-government is successfully developed.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.39 no.2
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• pp.119-128
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• 2016

Use of ICT in Government has ability to improve service delivery to its citizens, and yet many developing countries have lagged behind in the implementation of e-Government. Many e-Government initiatives also failed to achieve their objectives in developing countries. This paper therefore aims to identify critical failure or success factors in Kenya, using Heeks' Factor Model. A survey questionnaire was developed and data were collected and analyzed from officials and interested citizens. The analysis results enabled to highlight seven specific success and failure factors, and their constituent elements in Kenya. The Kenyan overall e-Government implementation score belongs to the Zone of Improvement (3.52 of total 5.0), which means partial success or failure. The enablers of e-Government projects are good strategy formulation, and internal and external drive, whereas main failures of e-Government are weak ICT infrastructure. The areas for improvement are project management, design, competencies and funding. Data analysis highlights both strengths and weaknesses for each factor or variable. In particular, Kenyan government excels at the drive for change by top to bottom government officers as well as external stakeholders, while the government officers who are using e-Government are satisfied with the availability of vision, strategy and plan of e-Government implementation. Both technologies and e-transactions laws were the worst of all the variables in e-Government implementation. Two areas should be improved using immediate corrective action. In-depth study reveals that government officers and citizens can't fully use their laptop and mobile devices due to the lack of both ICT network and its operating technology, and legal system associated with the transaction of business information. Finally, the study ends up with recommendations for policy makers to shape the future of e-Government system in both developing and developed countries.

• Asia pacific journal of information systems
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• v.20 no.2
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• pp.1-21
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• 2010

e-Government is an innovative phenomenon around the globe for refurbishing public administration. Research to date, however, has been deficient in empirical studies of the factors that emerge out of the interplay of structure and human interactions responsible for successful implementation of e-Government projects. From the perspective of structuration theory, this study examines and explains the impact of this interplay in the implementation of an e-Government system, eSeva for local administration at one of the Indian state, The results suggest that the success of implementation of e-Government projects can be conceptualized as the outcome of persisting constructive interrelationships among the human, programmatic and institutional elements of e-Government and the critical learning and adaptation as a result of efforts at the structuration level.

• Journal of Information Technology and Architecture
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• v.11 no.2
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• pp.131-141
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• 2014

Refining the monitoring and evaluation reporting is an important thing in e-Government. Indonesia which has had e-Government roadmap since 2000, has not had the systematic mechanism to monitor and evaluate e-Government in which the report can be easily accessed by the public and used to be the best practice to improve other e-Government implementation. Enterprise architecture (EA) has the major objective to straighten an enterprise to its necessary requirements. It can be used to propose the required system and that was the purpose of this paper. It was started by reviewing the literature about e-Government monitoring and evaluation, using quality of service as the means, and understanding TOGAF as one of EA framework. The second step was comparing EA and the evaluation of e-Government in Korea and Indonesia to get the best practices. And the last step was creating EA for the monitoring and evaluation reporting system based on Korea and the literature reviewed. It is expected that the formulized EA can be a tool to improve e-Government implementation in Indonesia.

• Journal of Distribution Science
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• v.17 no.5
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• pp.51-59
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• 2019

Purpose - Nowadays financial technology is crucial for each organization to facilitate business transactions and make them easier. This paper was conducted with the purpose of determining the effect of fintech including services e-payment, bills e-payment, ways of payment and bank accounts with e-government on facilitating e-government services in terms of availability, accessibility, efficiency and responsiveness. Research design, data, and methodology - The problem of this paper is summarized in the lack of studies in this subject. So, a survey was applied on 400 respondents in Egypt to investigate the impact of fintech on facilitating e-government services, in order to determine which fintech item can affect any of facilitating services dimensions. Results - The results revealed that bank accounts with e-government doesn't affect any of facilitating services dimension, while each of the remain items has an effect on some dimensions and does not has effect on others. Conclusions - Data analysis revealed that the most obstacles that face respondents resulted in the weakness of internet networks, lack of efficient employees in e-government portal and lack of system effectiveness. In general, it clears that fintech implementation affect the dimensions of facilitating e-government services, however not all fintech implementation components have the same effect on the dimensions.

• Journal of Contemporary Eastern Asia
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• v.16 no.1
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• pp.48-68
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• 2017

Manual elections processes in Egypt have several negative effects; that mainly leads to political corruption due to the lack of transparency. These issues negatively influence citizen's participation in the political life; while electronic voting systems aim to increase efficiency, transparency, and reduce the cost comparing to the manual voting. The main research objectives are, finding the successful factors that positively affects E-voting implementation in Egypt, in addition of finding out the reasons that keep Egyptian government far from applying E-voting, and to come up with the road map that Egyptian government has to take into consideration to successfully implement E-voting systems. The findings of the study suggest that there are seven independent variables affecting e-voting implementation which are; leadership, government willingness, legal framework, technical quality, awareness, citizen's trust in government and IT literacy. Technology-Organization-Environment (TOE) theory was used to provide an analytical framework for the study. A quantitative approach (i.e., survey questionnaire) strategy was used to collect data. A random sampling method was used to select the participants for the survey, whom are targeted voters in Egypt and have access to the internet, since the questionnaire was distributed online and the data is analyzed using regression analysis. Practical implications of this study will lead for more citizen participation in the political life due to the transparency that E-voting system will create, in addition to reduce the political corruption.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.10 no.4
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• pp.113-127
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• 2000

It is an essential prior condition that information security of all sorts of administration-information on line for E-Government. Every country including United Slates has been constructing and managing Government PKI(Public Key Infrastructure) of information security of one\`s own authentication, confidentiality, integrity, non-repudiation in administration environment on line for information security base construction of E-Government. In this paper, we present an efficient GPKI(Government PKI) implementation suitable for Korea actual circumstance through study and analysis of superior case such as United State.

• Korea Multimedia Society
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• v.22 no.1
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• pp.26-33
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• 2018

The transformation of the processes of governance using the Information and Communication Technologies is aimed at bringing in faster and transparent service delivery, accountability, information sharing and people participation in the decision-making and government processes. The implementation of e-Government requires a comprehensive strategy that is not only sensitive to existing political and economic conditions and realities but is also benchmarked on global best practices. The article reviews the handbook E-Government and Governance Efficiency that provides an insight to research that is being undertaken in the e-Government area, gives an in-depth understanding of critical issues involved in e-Government, and provides expert opinion and recommendations for the Republic of Belarus to augment its potential. It studies the Korean experience on e-Government with special focus on such concepts as e-Government benchmarking, mGovernment, Smart Government and u-Government.

• Journal of Information Management
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• v.43 no.3
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• pp.117-137
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• 2012

This study examines the status of Korean E-government implementation and explores the ways to contribute to governance improvement by means of the e-government. As far as the level of implementation of e-government, Korea is confirmed to have achieved upper level by global standards, but it is found that continuous efforts of improvement is still required in the area of integrative management, which is considered as a final phase of e-government development. In order to evaluate how much e-government of Korea has contributed to the improvement of governance, I tried to measure the usability of e-government from the perspective of providers and that of consumers, and also, a qualitative evaluation on the provision and usage of functions related to the governance was also adopted. It is concluded that, while Korean e-government has reached a remarkable stage in the quantitative perspectives, there are still a room for improvement from the qualitative perspective, such as its role as a means of governance improvement. Also, based on the above evaluations and consequent findings, I suggest guidelines for the improvement of governance through the development of e-government.

• Convergence Security Journal
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• v.4 no.2
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• pp.77-83
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• 2004

According as information society has been raised, many countries of the world have taken a lot of interests in e-government implementation. The several guidance countries already have offered people various administrative service and popular enmity service in the Internet conveniently People can use e-government service more conveniently by the Internet, but important personal information or state secret can be leaked in the Internet. Because of these security vulnerabilities, a lot of countries are constructing security infrastructure that can protect personal information. In this paper, we examine e-government construction trends of the several guidance countries, and propose security considerations to provide safe and reliable e-government service.