• 제목/요약/키워드: Distribution functional quality

검색결과 108건 처리시간 0.067초

패스트푸드 레스토랑의 소비가치가 고객만족, 행동의도에 미치는 영향 (The Effects of Consumption Values on Customer Satisfaction and Behavior Intention in Fast-Food Restaurants)

  • 양승권;심재현
    • 유통과학연구
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    • 제11권2호
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    • pp.35-44
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    • 2013
  • Purpose - Until recently, studies on customer values for restaurants recognized two path structures; the SERVQUAL model, that is, service quality? perceived value? customer satisfaction? behavioral intention, and the customer value? customer satisfaction? behavioral intention path that categorizes customer values into functional value and hedonic value. This study, instead, classifies the consumption values of fast-food restaurants based on the consumption value system provided by Sheth, Newman and Gross (1991) and illustrates the new path structure, consumption value? customer satisfaction? behavioral intention, targeting college students for a generalization of the consumption value system of fast-food restaurants. Research design, data, and methodology - This study establishes five hypotheses based on the relationship between each type of consumption value (functional, emotional, social, and epistemic) and customer satisfaction, and the relationship between customer satisfaction and behavioral intention. For this analysis, data was collected by conducting a pre-test and administering a survey to 213 college students who are regular customers at fast-food restaurants in Seoul, Korea. The data collected was then analyzed using SPSS 15.0 and AMOS 6.0 statistical packages. Results - The study showed that: First, the consumption values of fast-food restaurants are classified into the following four categories: functional value, emotional value, social value, and epistemic value while consumption value can be applied to customer value of fast-food restaurants. Second, the functional and epistemic values had a positive impact on customer satisfaction. The resulting satisfaction is attributed to the intrinsic characteristics of fast-food restaurants like the consistent quality of food, reasonable prices, fast service, and unique or new experiences on every visit. On the other hand, emotional and social values did not affect customer satisfaction. The results on emotional value differed from the general studies on restaurants while the results obtained for social value were not consistent with the studies on high-end restaurants. Third, customer satisfaction had a positive impact on behavioral intention. The survey showed that college students reflected behavioral intention - repurchase intention and word-of-mouth - if they were satisfied with the food quality and employee services provided. Simultaneously, it was seen that the impact of functional value on customer satisfaction of fast food restaurant goers was more than that of epistemic value. Conclusions - The consumption values of fast-food restaurant users could be classified into four categories, functional, emotional, social and epistemic values, based on the consumption value system provided by Sheth, Newman and Gross (1991). It proved that the customer values of restaurant goers can be extended to the path structure of consumption value? customer satisfaction? behavioral intention to confirm its generalization. The study also showed that marketing managers need to focus more on the factors that influence functional value as the fast-food restaurant users consider timely services with the consistent quality of food at a reasonable price and at a convenient place more important than the new experiences or uniqueness.

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U-City 서비스 지원기관 기능의 상대적 중요도와 우선순위 연구 (Research on the Relative Importance and the Priority for the Functions of the U-City Service Aid Organization)

  • 이미숙;신동빈;이재용
    • Spatial Information Research
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    • 제21권2호
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    • pp.35-43
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    • 2013
  • 본 연구는 U-City 서비스 지원기관이 'U-City 서비스 및 산업 활성화를 지원하는 기관'으로서의 역할을 수행하기 위하여 어떠한 기능에 우선순위를 두어야 하는지 분석하는 것을 목적으로 한다. 이를 위하여 관 산 학 연 전문가를 대상으로 AHP 방법을 활용하여 U-City 서비스 지원기관의 기능 영역과 기능 요소의 상대적 중요도와 우선순위를 분석하고, 민감도 분석을 실시하였다. 연구 결과, 기능 영역별 상대적 중요도는 1) U-City 서비스 관련 정보의 유통, 2) U-City 관련 제품 및 서비스의 품질인증, 3) U-City 기술의 연구개발, 4) U-City의 표준화, 5) U-City 전문인력 양성 순으로 나타났다. 기능 요소별 상대적 중요도는 1) U-City 정보 유통 추진체계 마련, 2) U-City 정보 유통을 위한 유통망 설치 운영, 3) U-City 정보 유통 및 가격 정책 수립 지원, 4) U-City 정보 유통 목록 제공, 5) U-City 제품 및 서비스의 품질인증 기준 마련 및 적용, 6) U-City 인증항목, 인증대상, 인증절차 등 제도연구, 7) U-City 정보 유통현황의 조사 분석 및 제공, 8) U-City에 구축된 인프라와 서비스 수준 평가, 9) U-City 관련 핵심원천기술의 개발 및 국산화, 10) U-City 수집 정보 및 서비스의 분류체계, 전달체계 등의 표준화 순으로 나타났다. 이러한 연구결과는 U-City 서비스 지원기관의 기능 설계에 직접적으로 반영할 수 있고, 직무 조정과 인력 배치, 재원 배분 등에 활용될 수 있을 것이다.

In-silico characterization and structure-based functional annotation of a hypothetical protein from Campylobacter jejuni involved in propionate catabolism

  • Mazumder, Lincon;Hasan, Mehedi;Rus’d, Ahmed Abu;Islam, Mohammad Ariful
    • Genomics & Informatics
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    • 제19권4호
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    • pp.43.1-43.12
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    • 2021
  • Campylobacter jejuni is one of the most prevalent organisms associated with foodborne illness across the globe causing campylobacteriosis and gastritis. Many proteins of C. jejuni are still unidentified. The purpose of this study was to determine the structure and function of a non-annotated hypothetical protein (HP) from C. jejuni. A number of properties like physiochemical characteristics, 3D structure, and functional annotation of the HP (accession No. CAG2129885.1) were predicted using various bioinformatics tools followed by further validation and quality assessment. Moreover, the protein-protein interactions and active site were obtained from the STRING and CASTp server, respectively. The hypothesized protein possesses various characteristics including an acidic pH, thermal stability, water solubility, and cytoplasmic distribution. While alpha-helix and random coil structures are the most prominent structural components of this protein, most of it is formed of helices and coils. Along with expected quality, the 3D model has been found to be novel. This study has identified the potential role of the HP in 2-methylcitric acid cycle and propionate catabolism. Furthermore, protein-protein interactions revealed several significant functional partners. The in-silico characterization of this protein will assist to understand its molecular mechanism of action better. The methodology of this study would also serve as the basis for additional research into proteomic and genomic data for functional potential identification.

한국과 베트남 소비자의 지각된 가치가 베이커리 브랜드 선호도와 구매의도에 미치는 영향 (Perceived Value Effects on Global Brand Preference and Purchase Intention in Bakeries: Korean and Vietnamese Consumers)

  • 조준상
    • 유통과학연구
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    • 제13권9호
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    • pp.59-70
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    • 2015
  • Purpose - This study aims to suggest strategies for Korean enterprises advancing into the Vietnam bakery market by analyzing the effects of perceived values on brand preference and purchase intention among Korean and Vietnamese consumers. Research design, data, and methodology - The perceived value model designed includes functional (price, quality), emotional, and social values. The survey collected data from 500 consumers in Seoul (Korea) and HoChiMinh (Vietnam). The SPSS 18.0 package was used for analysis. Results - First, among Vietnamese consumers, perceived value had a positive (+) effect on global brand preference in the order of functional value of quality, social value, and the functional value of price. However, from an ethnocentric trend and brand image origin, emotional value had a negative effect on global brand preference. In contrast, among Korean consumers, perceived value had a positive (+) effect on global brand preference in the order of functional value of quality, the functional value of price, and the social value. However, emotional value had no effect on global brand preference. Second, for both Korean and Vietnamese consumers, perceived value had a significant positive effect on purchase intention. Third, unlike the Korean consumer, for the Vietnamese consumer, global brand preference had a significant effect on purchase intention. Conclusions - The study implies the following. First, the Vietnamese bakery market has a high proportion of middle-aged customers in their 40s (64%). In terms of monthly income, there was a large proportion (40%) of high-income earners (over $325). Therefore, bakery consumption can be seen as concentrated among middle-aged and high-income consumers. Based on this, bakery strategies should include efforts to increase purchase prices as well as ways to attract local consumers (large cities). Second, unlike Korean consumers, among Vietnamese consumers, the resistance to a global brand based on emotional value (the ethnocentric tendency and brand image origin) can be seen as relatively low. Thus, in the case of the Vietnam bakery market, to increase a global brand's preference, the company should develop a differentiated strategy so that Vietnamese consumers can recognize it better, focusing on product quality, good service quality, and price in the local environment and on social value for social development. Third, in the case of the Vietnamese customer, we found that social value exerts the greatest influence on purchase intention. Therefore, a brand that engenders an image of building the local Vietnamese community can achieve a higher social value and influence purchase intention. In addition, although Vietnamese consumers have ethnocentric tendencies in terms of products, we found that if it is a preferred global brand then there are intentions to purchase. Fourth, in the case of Vietnam, if the preference for global brands is formed, consumer awareness may be connected to purchase intention. Therefore, global brands operating in Vietnam should pay attention to how to improve consumer preferences for global brands in order to increase purchase intention.

시간축 서브밴드 해석을 이용한 적응적 움직임 추정에 관한 연구 (An adaptive motion estimation based on the temporal subband analysis)

  • 임중곤;정재호
    • 한국통신학회논문지
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    • 제21권6호
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    • pp.1361-1369
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    • 1996
  • Motion estimation is one of the key components for high quality video coding. In this paper, a new motion estimation scheme for MPEG-like video coder is suggested. The proposed temporally adaptive motion estimation scheme consists of five functional blocks: Temporal subband analysis (TSBA), extraction of temporal information, scene change detection (SCD), picture type replacement (PTR), and temporally adapted block matching algorithm (TABMA). Here all the functional components are based on the temporal subband analysis. In this papre, we applied the analysis part of subband decompostion to the temporal axis of moving picture sequence, newly defined the temporal activity distribution (TAD) and average TAD, and proposed the temporally adapted block matching algorithm, the scene change detection algorithm and picture type replacement algorithm which employed the results of the temporal subband analysis. A new block matching algorithm TABMA is capable of controlling the block matching area. According to the temporal activity distribution of objects, it allocates the search areas nonuniformly. The proposed SCD and PTR can prevent unavailable motion prediction for abrupt scene changes. Computer simulation results show that the proposed motion estimation scheme improve the quality of reconstructed sequence and reduces the number of block matching trials to 40% of the numbers of trials in conventional methods. The TSBA based scene change detection algorithm can detect the abruptly changed scenes in the intentionally combined sequence of this experiment without additional computations.

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전기 엎셋팅 가공시의 온도분포에 관한 연구 (A Study on the Temperature Distribution of Materials Due to Electric Upsetting Forming)

  • 왕지석;박태인
    • Journal of Advanced Marine Engineering and Technology
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    • 제18권3호
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    • pp.1-9
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    • 1994
  • The transient temperature distribution of materials during upsetting forming is very important for quality of upsetted workpiece and understanding the thermal characteristics of upsetting is essential for optimum control of the forming. In this paper it is shown that the governing equation of heat transfer for axi-symetric body can be derived from minimizing a functional, and from this theory, formulation of analysis by the finite element method is presented. It is also shown that the thermal contact resistance between two bodies can be represented by equivalent coefficient of heat conductivity. Some examples of calsulated transient temperature distributions by the computer program diveloped from the theory presented in this paper are given in graphic forms. It is proven that the results calculations are very plausible.

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설악산 계류의 고도별 저서성 대형무척추동물의 분포특성 (Altitudinal Distribution Aspect of Benthic Macroinvertebrates in a Mountain Stream of Seoraksan)

  • 손세환;김진영;조재익;공동수
    • 한국물환경학회지
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    • 제27권5호
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    • pp.680-688
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    • 2011
  • This study was performed to find out the distribution aspect of benthic macroinvertebrates according to altitude in a mountain stream (a main stream: Buk stream, a tributary: Hangye stream) of Seoraksan. The survey was conducted from August to November in 2010. All survey sites were very sound because the mountain was being maintained as a protection area of the national park. Water quality and the composition of substrata were similar in all sites. Benthic macroinvertebrates of 3 phyla, 4 classes, 9 orders and 84 species occurred in the stream. Along with the decline of altitude, shredders of the functional feeding groups (FFGs) decreased, while collector filterers increased. In particular, collector filterers increased sharply at the altitude of 600 ~ 500 m (S.E.L.). Benthic macroinvertebrates showed low similarity between the uppermost site and the lower sites. Altitude appeared to be a significant factor that influence the structure and distribution of benthic macroinvertebrate community.

경유 혼입에 의한 엔진오일 물성 변화 (Change in Physical Properties of Engine oil Contaminated with Diesel)

  • 임영관;이종은;나용규;김종렬;하종한
    • Tribology and Lubricants
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    • 제33권2호
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    • pp.45-51
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    • 2017
  • Engine oil is a substance used for the lubrication of internal combustion systems. However, in some case, defects in engine systems may contaminate engine oil with fuel. Contaminated engine oil can cause problems in the normal functioning of a vehicle. In this study, we investigate the functional properties of engine oil contaminated with diesel fuel. The test results indicate that the engine oil contaminated with diesel fuel has low flash point, pour point, density, kinematic viscosity and cold cranking simulator value. The contaminated engine oil which has low plash point can cause fire and explosion accident. Furthermore, a four ball test indicates that the contaminated engine oil increases wear scar to poor lubricity. Moreover, we investigate the GC pattern using SIMDIST (simulated distillation) for determination of diesel in engine oil. The SIMDIST analytic result, diesel was detected at earlier retention time than engine oil in chromatogram. Thus the SIMDIST method can define whether engine oil is contaminated by diesel fuel or not. We can use the SIMDIST method for the diagnosis of oil condition instead of analyzing other physical properties that require many analytic instruments, large volume of oil sample and long analysis time.

특 등급 품질 후지사과 선도유지를 위한 플라스틱 용기 포장 효과 연구 (Applications of Functional Tray Form Packaging to Extend the Freshness of High-Quality 'Fuji' Apples)

  • 정대성;이윤석
    • 한국식품저장유통학회지
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    • 제16권6호
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    • pp.817-823
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    • 2009
  • 특 등급 품질 후지사과의 상온 저장에서의 호흡율 특성을 분석한 결과 전형적인 climacteric형 패턴을 보여 주었으며 저장 유통 중 선도유지를 확보하기 위하여 LDPE 필름을 밀봉한 난좌형태의 포장 구조를 설계하여 저장 온도에 따른 품질 변화 특성을 비교 평가하였다. 본 실험 연구 결과 필름 밀봉 용기 포장 적용이 관행 난좌보다 신선도 유지를 높이는 것으로 확인하였다. 이는 LDPE 필름 덮개로 밀봉한 난좌형태의 용기 포장은 낱개의 난좌컵 형태에 과실을 적용함으로써 포장된 과실의 호흡작용과 증산억제를 유도하여 신선도를 유지하는 MA 조건을 가졌음을 나타낸다. 우수 품질 과실에 대한 차별화된 포장재 용기 적용 연구는 기존 과실 포장재로 닥터의 품질 개선 및 상품성 효과를 가질 것으로 판단된다.

Moderating Effect of Individualism/Collectivism on the Association between Service Quality, Corporate Reputation, Perceived Value and Consumer Behavioural Intention

  • Maiyaki, Ahmed Audu
    • 유통과학연구
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    • 제11권7호
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    • pp.39-45
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    • 2013
  • Purpose - The paper aims at testing the moderating effect of individualism dimension of culture on consumer behavioural intention about bank services in Nigeria. Research design, data, and methodology - A survey was conducted with a sample of five hundred and fifty five bank customers drawn from various retails banks. Using Statistical Package for Social Sciences and Analysis of Moment Structure, combinations of descriptive and inferential statistics were performed. Invariance test and multiple-group analysis were conducted in order to assess the moderating effect. The invariance test was necessary to confirm the equivalence of constructs so that any difference detected thereafter could be related to moderating effect. Results - The results show that individualism has a significant moderating effect on the relationship between technical quality, perceived value and corporate image on the one hand, and behavioural intention on the other. However, individualism does not moderate the association between functional quality and behavioral intention. Conclusions - It is recommended that the bank policy makers should take necessary step to enhance the customer perception of technical quality, perceived value and corporate image with respect the retail bank services.