• Title/Summary/Keyword: Distribution & Service

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소매점 유형별 서비스 마케팅 전략에 관한 연구

  • 이문규;이인구
    • Journal of Distribution Research
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    • v.2 no.1
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    • pp.9-34
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    • 1997
  • The marketing environment around the Korean retail stores is becoming increasingly voltage due to the recent changes in the marketplace. These changes are not only offering business opportunities but also posing competitive threats for many retailers these days. The key to survival and growth of these retail stores lies in developing and delivering quality services. This article reports the findings of a field survey which measured customers current perceptions of six different types of stores in terms of various service dimensions. The store types examined in the study were: traditional markets, department stores, shopping centers$.$supermarkets, convenience stores, discount stores, and membership wholesale clubs. The study also makes an attempt to determine service dimensions which have significant impact on customer perceptions across different store types. By analyzing the gap between how stores are perceived and how they should be perceived, the article discusses and suggests strategic directions for each type of retail stores.

An empirical study on yard inventory change according to containers' dwell times. This study was supported by grant of Sunchon National University, Korea

  • Kim, Chang-gon;Youn, Myoung-Kil
    • Journal of Distribution Science
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    • v.11 no.5
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    • pp.33-41
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    • 2013
  • Purpose - Yard inventories increase when export containers are carried into the terminal and decrease when import containers are delivered to the consigners. The purpose of this study is to analyze container inventories according to the weekly ship arrival pattern at container terminals. Research design, data, and methodology - As container ships operate according to weekly schedules based on shipping companies and their routes, specific terminals provide a fixed-day service in a week. Thus, yard inventories can change with weekly fluctuations. The data used in this study were the actualdata at specific container terminals. Result - The dwell times of each container at a terminal represent an important variable that affectsyard inventories. Even cargo flows are steady in a given period, if dwell times are prolonged, yard inventories increase. Conclusion - Dwell time is another factor causing yard inventory change. Therefore, the calculation for yard inventories should consider the weekly ship arrival patterns and dwell times of each container. Further, at the planning stage, dwell time should be more carefully considered to calculate yard capacity.

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Delay characteristics and Throughput analysis on Network offered Multi-media service (멀티미디어 서비스를 제공하는 네트워크의 지연 특성과 처리율 분석)

  • 황인수;김동일
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.4 no.2
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    • pp.289-295
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    • 2000
  • Traffic analysis during past years used the Poisson distribution or Markov model, assuming an exponential distribution of packet queue arrival. Recent studies, however, have shown aperiodic and burst characteristics of network traffics. Such characteristics of data traffic enable the scalability of network, QoS, optimized design, when we analyze new traffic model having a self-similar characteristic. This paper analyzes the self-similar characteristics of a small-scale mixed traffic in a network simulation, the real WAN delay time, TCP packet size, and the total network usage.

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Distribution Load Forecasting based with Land-use Estimation (토지용도 추정을 기반으로 한 배전계통 부하예측)

  • Kwon, Seong-Chul;Lee, Hak-Joo;Choi, Byoung-Youn
    • Proceedings of the KIEE Conference
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    • 1999.07c
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    • pp.1481-1483
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    • 1999
  • Power distribution system planning for maximum customer satisfaction and system efficiency requires accurate forecast of future demand in service area. Spatial load forecasting method provides a more accurate estimation of both magnitudes and location of future electrical load. This method considers the causes of load growth due to addition of customers and per capita consumption among customers by land use (residential, commercial and industrial). So the land-use study and it's preference for small area is quite important. This paper proposes land-use preference estimation method based on fuzzy logic. Fuzzy logic is applied to computing preference scores for each land-use and by these scores the customer growth is allocated in service area. An simulation example is used to illustrate the proposed method.

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Fatigue Assessment of Steel Railway Bridge by Service Loading about 65 Years

  • Hong, Sung-Wook;Chai, Won-Kyu;Lee, Myeong-Gu
    • International Journal of Safety
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    • v.9 no.1
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    • pp.12-20
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    • 2010
  • In this study, a series of random field test and dynamic analysis in the time domain were carried out in order to find in the reason of fatigue damage of the main and the secondary members in the 3-span continuous steel plate girder railway bridge being under in service over 60 years. From the measured and the analyzed results, the stress distribution patterns were investigated for the members with fatigue damage. In addition, global and local numerical stress analysis was performed for the members damaged severely by corrosion, to estimate variation of the distribution by corrosion. Finally, a reasonable cut-off ratio in the steel plate railway bridge will be proposed by analyzing the equivalent stress ranges according the ratio.

The Coordinated Local (R, S) Policy for Managing Inventory in Multi-stage Distribution Systems (다단계 분배시스템에서의 통합된 정기발주정책 수립방안)

  • 박창규
    • Korean Management Science Review
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    • v.19 no.1
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    • pp.107-116
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    • 2002
  • A major challenge to supply chain managers is how to control inventories and costs along the supply chain while maximizing customer service Performance. In the literature, although the optimal management of inventory along the supply chain has received considerable attention during the past decades, the attention has been mainly given to multi-echelon control policies. A prerequisite for applying these policies is full information transparency in the supply chain, which is hard to accomplish in practice because it may require major organizational chanties. In the case that a decentralized control (local (R, S) policy) should be used at each location in multi-stave distribution systems, this paper presents the coordinating approach of determining the best policy which satisfies predetermined target customer service levels and minimizes the mean physical stock along the system.

Temporal and Spatial Object Grouping for Distributed Multimedia Streaming (분산 멀티미디어 스트리밍을 위한 시/공간적 객체 그룹화)

  • Lee, Chong-Deuk
    • Journal of the Korea Computer Industry Society
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    • v.8 no.2
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    • pp.113-122
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    • 2007
  • Recently, there are many research interests in providing efficient, temporal and spatial distribution multimedia streaming service. This paper proposed a temporal and spatial object grouping method for distribution multimedia streaming service. The proposed method performs the grouping structure by filtering and mapping with the collected frame object in application domains and it's peformed by JM relationship with the mapped frame objects. The results show that the performance provides the better than the other methods.

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서비스 제공 시점에서 고객에게 지각된 판매원 노력의 선행변수와 결과변수

  • 김재영;이진용;한동철
    • Journal of Distribution Research
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    • v.4 no.1
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    • pp.1-16
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    • 1999
  • Although many studies have emphasized the importance of a saleperson's effort in the area of service marketing, no one has studied the variables which may influence, or may be influenced by salesperson's effort by customers. This study investigates the effects of percieved salesperson's effort on some performance variables and the effects of some selected variables on perceived salesperson's effort. Two sets of data were collected - one on the service of beauty hair shops and the other on that in fast food restaurants. The results indicate that empathy of employees is positively related to perceived effort, and perceived effort has the positive effects on satisfaction, trust, and long term relationship. However, the relationships between store image and perceived effort, and that between trust and long term relationship are only partly supported and the effects of perceived effort on long term relationship are not supported in our empirical tests.

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Policy Fund Loans and Improvement Plans for Small Enterprise

  • Kim, Young-Ki;Kim, Seung-Hee
    • Journal of Distribution Science
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    • v.13 no.10
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    • pp.5-13
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    • 2015
  • Purpose - This study aims to suggest appropriate policies and performance indicators for financial aid recipients. It analyzes the existing regular government policy funds support project, especially its propriety and reasonability. Research design, data, and methodology - When financial aid is effective, it should be able to predict small enterprise business results. Additionally, there should be an evaluation, checking before and after performance rates so that the rate of achievement and outcome can be measured. This study's contribution for small enterprises is in researching the best way to improve this support system. Results - The Small Enterprise and Market Service (SEMAS), currently designated as a support organization for implementing the government financial aid project, has assessment indicators. However, these focus mainly on quantitative indicators and survey results. Conclusions - In the future, there is some need to draw up measures, setting the right direction for developing policies for the small enterprise fund loans and improving the management of the plans. Eventually, this effort will dispel concerns about the present support policy, which is considered to be weakening small enterprises.

Traffic Balance using SNMP for Multimedia Service (TBSMS) Architecture

  • Lim, Seock-Kuen;Lee, Hyun-Pyo;Lee, Jae-Yong;Lee, Kyun-Ha
    • Proceedings of the Korean Information Science Society Conference
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    • 2000.04a
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    • pp.394-396
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    • 2000
  • Currently, lots of research s going on in the field of the load distribution within HTTP. RR-DNS and SWEB are the most representative load distribution research. But, there are still many problems: unbalancing of load, load increase of web server and cost increase. Also, clients that require lots of data like multimedia happens to increase network load. To solve these, research about client/agent/server architecture is going on. But, the clients must know the agent's address and there are complexity and migration problems for design of such as protocol. This paper proposes TBSMS that is capable of choosing the optimal server considering the service capacity of the server as well as the network load. This paper demonstrates that TBSMS uses the web to solve the problem that client must know the agent's address and uses SNMP to solve the complexity and migration problem.

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