The Research of Suitability for Introduction of 6 Sigma to the Service Industry - Based on Department store Industry - (서비스산업의 6시그마 도입 적합성 연구 - 백화점 업종을 중심으로 -)
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- Proceedings of the Korean DIstribution Association Conference
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- 2000.10a
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- pp.187-205
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- 2000