• Journal of Korean Society of Industrial and Systems Engineering
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• v.18 no.33
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• pp.161-171
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• 1995

When physical distribution cost can be correctly measured, its management can also be efficient. Thus the primary objective of the study is to develop systems for measuring correctly physical distribution cost. The systems have two aspects : the One is the consumption of the resourses(materials, labor service, the other services), the other is the creation of physical distribution services(transportation, storage, cargo, packing, distribution conversion, management). By measuring the cost through the systems, the commoditization of the physical distribution services is possible and measurement of the cost and revenue can also be reasonable ,which makes its management efficient.

• Journal of Communications and Networks
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• v.7 no.1
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• pp.87-92
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• 2005

This paper presents basic queueing analysis contributing to teletraffc theory, with commonly accessible mathematical tools. This paper studies queueing systems with bulk arrivals. It is assumed that the number of arrivals and the expected number of arrivals in each bulk are bounded by some constraints B and (equation omitted), respectively. Subject to these constraints, convexity argument is used to show that the bulk-size probability distribution that results in the worst mean queue performance is an extremal distribution with support {1, B} and mean equal to A. Furthermore, from the viewpoint of security against denial-of-service attacks, this distribution remains the worst even if an adversary were allowed to choose the bulk-size distribution at each arrival instant as a function of past queue lengths; that is, the adversary can produce as bad queueing performance with an open-loop strategy as with any closed-loop strategy. These results are proven for an arbitrary arrival process with bulk arrivals and a general service model.

• Journal of Korea Multimedia Society
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• v.19 no.8
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• pp.1609-1618
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• 2016

is a service providing the story synopses that match user's query. This paper analyzes the user log of which is the answers to the queries to find stories from database, and shows the tendency distribution of user creation. Specially, we analyze a joint distribution of the genres and actions of stories to get better understanding of the tendencies that cannot be found in the analysis of independent distribution. Furthermore, we define a correlation factor between genre and action, and investigate what combinations of the genres and actions are highly, less, and negatively correlated. Finally, we investigate how the tendencies of characters are related to genres and actions, and propose a visualization method to show the tendencies.

• Proceedings of the SAREK Conference
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• 2005.06a
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• pp.207-207
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• 2005

• Journal of Distribution Science
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• v.7 no.1
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• pp.71-90
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• 2009

Recently, highway service becomes a very important service in highways. Highway service is considered as a positive interaction method between highway service companies and customers. From this perspective, this study was to investigate the relationships between influencing factors of highway service and user satisfaction. And, this research was to examine the differences between importance and performance of highway service factors using IPA (Importance-Performance Analysis). The result of this study has categorised the 22 highway service attributes into seven highway service selection factors: food, culture, kindness and health, products, large space, employee and Phone, facility. Using IPA, this study has compared the importance and performance of highway service selection factors, as perceived highway service customers. The empirical findings suggest that strategic framework using IPA gives guidelines that improve effectiveness of highway service.

• 한국데이터정보과학회:학술대회논문집
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• 2005.04a
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• pp.25-29
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• 2005

We analyze an M/G/1 queueing system under $P_{\lambda,\tau}^M$ service policy. By using the level crossing theory and solving the corresponding integral equations, we obtain the stationary distribution of the workload in the system explicitly.

• Journal of the Korean Operations Research and Management Science Society
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• v.19 no.3
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• pp.235-241
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• 1994

We consider a B/G/1 queueing with vacations, where the server closes the gate when it begins a vacation. In this system, customers arrive according to a Bernoulli process. The service time and the vacation time follow discrete distributions. We obtain the distribution of the number of customers at a random point in time, and in turn, the distribution of the residence time (queueing time + service time) for a customer. It is observed that solutions for our discret time B/G/1 gated vacation model are analogous to those for the continuous time M/G/1 gated vacation model.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1993.04a
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• pp.49-56
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• 1993

We consider a B/G/1 queueing system with vacations, where the server closes the gate when it begins a vacation. In this system, customers arrive according to a Bernoulli process. The service time and the vacation time follow discrete distributions. We obtain the distribution of the number of customers at a random point in time, and in turn, the distribution of the residence time (queueing time + service time) for a customer. This system finds an application in the performance evaluation of the DQDB protocol which has been adopted as the standard protocol for IEEE 802.6 MAN.

• Proceedings of the Korean Statistical Society Conference
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• 2004.11a
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• pp.301-306
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• 2004

We consider the $P_\lambda\;^M$ service policy for an M/G/1 queue in which the service rate is increased from 1 to M at the exponential setup time after the level of workload exceeds $\lambda$. The stationary distribution of the workload is explicitly obtained through the level crossing argument.

• Journal of Distribution Science
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• v.3 no.2
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• pp.101-119
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• 2005

For the customer satisfaction, the inside customer satisfaction must be made by offering the service of a good quality to the inside customer. If the inside customer is not satisfied with own business, the achievement of customer's loyalty & customer satisfaction which have direct effects on the performance of a corporation, comes to be difficult. This study tries to analyze what effect the inside customer satisfaction has on the yield performance of a corporation on the subject of the salespersons of the direct-control store among the retail store business.