• 품질경영학회지
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• 제34권4호
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• pp.51-64
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• 2006

The PL (Product Liability) Law has been going into effect in Korea since July 2002. Accordingly, a company's responsibility for customers who are damaged by the defect in the product safety has been gradually strict and imposed burden on management. This paper presents suggestions as to PL prevention of diary manufacturing companies through the case research of PL prevention strategies and the prevention systems of the domestic diary manufacturing company.