• Journal of the Korea Institute of Military Science and Technology
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• v.21 no.1
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• pp.69-73
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• 2018

Korean-peacekeeper's transparent armors in Iraq showed delamination, cracking and clouding a decade ago. And there were also similar deterioration recurrences in KLTV during the operational test a few years ago. Also, the differences between operational capability & lab Bullet-proof test condition, and insufficiency of military protection spec resulted in incomplete bullet-proof results. Moreover, although so many ground weapon systems have been developed, there were not secure test & evaluation codes to verify transparent armoured glasses equal to advanced-overseas products. So in this study, first, environmental test codes were established that all tests should be carried out as the application of only one specimen with newly adopted thermal shock test instead of completing each test with different one. Second, protection standards were integrated through the analysis of global developed country's specifications and reinforced as adding to the real mock-up condition if vehicle's glasses are smaller than standard specimen. Hereby, by applying to test-codes which including actual operational & vehicular conditions, the gap between development test and operational environment was minimized.

• Journal of Fashion Business
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• v.11 no.3
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• pp.46-58
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• 2007

The purpose of this study was to identify the physical surroundings and the salesperson's service in apparel stores, and to examine their effects on customer satisfaction and the intention to repurchase. The data was collected from a questionnaire conducted on 312 female adults who had just finished shopping, and was analyzed by frequency analysis, factor analysis, reliability analysis, regressive analysis and ANOVA analysis with SPSS 10.0. The results were as follows: (1) As a result of the factor analysis, five factors were identified with regard to physical surroundings: spatial layout and functionality, presentation and aesthetics, ambience, convenience, and information. The factors pertaining to the salesperson's service in apparel stores were divided into four dimensions: knowledge and assurance, convenience and responsiveness, etiquette, and empathy. (2) As far as physical surroundings are concerned, spatial layout and functionality, presentation and aesthetics, ambience, and convenience were all found to influence customer satisfaction. In terms of salesperson's service, convenience and responsiveness, etiquette, and empathy each had an influence on customer satisfaction. (3) Furthermore, physical surroundings and the salesperson's service influenced the intention to repurchase. The intention to repurchase is influenced by spatial layout and functionality, ambience, convenience, and information with regard to physical surroundings, by knowledge and assurance, convenience and responsiveness, and empathy with regard to the salesperson's service. (4) It was revealed that the significance of the physical surroundings and salesperson service factors varies depending on the consumer's age, level of education, and income.

• Journal of the Korea Institute of Building Construction
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• v.9 no.3
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• pp.65-71
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• 2009

General criteria for the quality of porous concrete have not been established yet in Korea. And yet, pavement and construction have been performed. In this paper, guidelines on the construction site quality control of porous concrete were developed in order to establish criteria for resolving the issues and problems of porous concrete, to establish methods for improving poor performance, and to manage porous concrete more systematically. In addition, a guide for the construction site quality control of porous concrete, which was appropriate for reality, was developed by researching several quality control guides and maintenance at construction sites. The guide consists of a total of nine chapters such as Application Range, Overview, the Structure of Porous Concrete, the Design of Package Thickness, Package Materials for Porous Concrete, Construction Methods, Quality Assurance and Inspections, Construction Site Quality Control, and Maintenance. It describes quality control guidelines in all steps such as methods for transporting porous concrete from the factory to the construction site, cautions for construction work at construction sites, maintenance, and management. The Guide for the Construction Site Quality Control of Porous Concrete is expected to ensure the quality of porous concrete, to reduce national costs for quality assurance, and to help ensure the health and safety of Korean people.

• The Journal of Asian Finance, Economics and Business
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• v.6 no.1
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• pp.195-203
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• 2019

The study aims to identify Service Quality factors that affect purchase decision on Click and Collect service through the mediating variable of customer emotions at Mobile World stores in Ho Chi Minh City. This study employs a mixed methods research design. Data were collected through online self-completion questionnaire distributed to 316 customers who used to experience Click and Collect service at the Mobile World stores in Ho Chi Minh City, Vietnam. The theoretical model was tested through two-stage regression analysis (PATH model). The findings show that factors of service quality such as Reliability, Responsiveness, Assurance, Empathy, Tangibility, and Emotions affect the decision to purchase online and receive products directly at Mobile World stores in Ho Chi Minh City. Responsiveness and Assurance have a significant positive impact on the customer's emotions. Consequently, these factors should be considered and addressed when conducting multi-channel services. Obviously, employees must first be trained to be able to deliver the promise of the retailer to their customers. Based on the results of the study, the authors provide managerial implications for retailers in Vietnam in the multi-channel retail environment to develop Click and Collect at retail stores across the country and the world.

• Proceedings of the Korean Society of Propulsion Engineers Conference
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• 2012.05a
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• pp.551-554
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• 2012

KARI is now developing KSLV-II which can insert 1.5ton satellite into the orbit, and system design review is close at hand. As a part of mission assurance for space launch vehicle, reliability and safety management is being performed and to assure the safety, KARI has been doing actions on the basis of the safety assurance plan and system safety program plan. In this study, preliminary hazard analysis is reviewed and the result for the propulsion system will be illustrated. The result will be used as a reference for the safety and risk management.

• Journal of the Korea Safety Management & Science
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• v.5 no.4
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• pp.169-185
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• 2003

Recently many researchers contributed to the understanding of Quality Control System, but the use of economics in the design of quality assurance system is limited in treatment of the relationship between the average incoming quality level (or average process quality level) of the incoming lot and the average outgoing quality level of this lot. In this study, a traditional concept of sampling inspection plan for the quality assurance system is extended to a consideration of economic aspects in total production system by representing and analyzing the effects between proceeding and succeeding production process including inspection process. This approach recognizes that the decision at each manufacturing process (or assembly process), is to be determined not only by the cost and the average outgoing quality level of that process, but also by the input parameters of the cost and the incoming quality to the succeeding process. By analyzing the effects of the average incoming and outgoing quality, manufacturing or assembly process quality level and sampling inspection plan on the production system, mathematical models and solution technique to minimize the total production cost for a general product manufacturing system with specified average outgoing quality limit are suggested.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.13 no.4
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• pp.47-62
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• 2003

Patch distribution is one of important processes to fix vulnerabilities of software and to ensure security of systems. Since an institute or a company has various operating systems or applications, it is not easy to update patches promptly. In this paper, we propose a secure patch distribution architecture with an authentication mechanism, a security assurance mechanism, a patch integrity assurance mechanism, and an automatic patch installation mechanism. We argue that the proposed architecture improve security of patch distribution processes within a domain.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.21 no.6
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• pp.133-140
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• 2011

Password-based authentication is the protocol that two entities share a password in advance and use the password as the basic of authentication. Password authentication schemes are divided into weak-password and strong-password authentication scheme. SPAS protocol, one of the strong-password authentication scheme, was proposed for secure against DoS attack. However it has vulnerability of the replay attack. In this paper, we analyze the vulnerability to the replay attack in SPAS protocol. Then we also propose an Improved-Strong Password Authentication Scheme (I-SPAS) with secure against the replay attack.

• Journal of Distribution Science
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• v.20 no.8
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• pp.69-79
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• 2022

Purpose: In the context of the emergence of industry 4.0, using mobile phones as a modern distribution channel to execute financial services is a significant solution for commercial banks' retail services and a gateway to promote financial inclusion and market development. Despite that service quality and customer satisfaction are two diverse notions and closely related to each other in the service sector, there is hardly a research which empirically examines the impacts of each dimensions of mobile banking service quality and customer satisfaction. Research design, data and methodology: This study first employs in-depth interview to explore various aspects of mobile banking service quality dimensions, including empathy, responsiveness, tangibility, assurance, and reliability that serves to develop measurement scales and hypothesis development. A quantitative survey is followed to collect data from 265 Vietnamese bank customers to empirically test the conceptual model. Resutls: Our findings indicate that more human-related factors including empathy, assurance, and responsiveness show the strongest impacts on customer satisfaction with mobile banking service while tangibility and reliability, as technical aspects, are less influential factors. Conclusions: Finally, some crucial implications are drawn for the banks to manage consumer behavior in mobile banking.

• Journal of Korean Society for Quality Management
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• v.32 no.2
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• pp.212-231
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• 2004

It is very important to produce military goods for customers, and a customer satisfaction index should be developed for quality control of military goods. Seoul National University and Defense Quality Assurance Agency jointly developed MCSI (Military Customer Satisfaction Index). In this paper the model of MCSI is explained, and the sampling design and survey method is introduced. Also a preliminary test was undertaken, and its result is briefly explained.