• Human Ecology Research
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• 제54권2호
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• pp.165-180
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• 2016

This study analyzes the correlations of participation motivation, education satisfaction, and positive behavioral intention for participants in marriage enrichment programs. The survey response results for 193 participants in marriage enrichment programs were analyzed with the statistics analysis application IBM SPSS 20.0. The findings of this study are as follows. An examination of relative influence of participation motivation and education satisfaction with the positive behavioral intention of participants in marriage enrichment programs indicated that internal motivation had a positive influence on education satisfaction, external motivation had a negative influence on satisfaction for facility environment and satisfaction with employee service, and motivation had positive influence only on facility environment. An examination of the influence of participation motivation and education satisfaction with the positive behavioral intention of the participants in marriage enrichment programs indicated that internal motivation and external motivation had a high positive influence on positive behavioral intention. However, motivation did not have a significant influence on behavior after participation. In education satisfaction, satisfaction with content, satisfaction with instructor, and satisfaction with employee service had a positive influence on positive behavioral intention, however, satisfaction with facility environment had negative influence on positive behavioral intention.

• 유통과학연구
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• 제16권9호
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• pp.53-58
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• 2018

Purpose - This study aims to examine how the time variations of customer satisfaction influence retail firms' performance. Research design, data, and methodology - The study employs yearly time series customer satisfaction data of Korean retail secured from the National Customer Satisfaction Index(NCSI) for the 2011~2016 period. Our data includes a total of 90 observations of 15 retail firms in 5 different sector(department store, filling station, large discount store, open market, TV home shopping). We obtained the firm performance data from the KIS Value database. The variables for financial performance include sales and net profit. Results - The results show that customer satisfaction has dynamic effects on retail firms' performance. More specifically, the time variation of customer satisfaction has the moderating effect on the linkage between customer satisfaction and financial performance as well as direct effects on the firms' financial performance. Conclusions - Customer satisfaction has the current effect lasting over time on firm performance and changes of customer satisfaction in positive direction also impact on firm performance. Retail firms need to not only focus on improving customer satisfaction in the current term, but make efforts to continuously enhance customer satisfaction in the long term.

• 대한치과기공학회지
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• 제42권3호
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• pp.262-271
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• 2020

Purpose: This study aimed to provide the basic data for improving patient satisfaction and dental services by examining the satisfaction of implant patients who have become important customers of dental treatment due to the increased demand for implants and identifying the factors affecting satisfaction. Methods: Out of 145 questionnaires, excluding 15 questionnaires that were unfaithfully responded to or difficult to analyze, 130 questionnaires were used for the analysis of the satisfaction of the dental patients with implant treatment in 19 dental hospitals and clinics in Gyeonggi-do, South Korea. Results: Implant satisfaction was as high as 3.20 (±0.56) for masticatory function satisfaction, 3.19 for psychological function satisfaction (±0.59), and 3.01 (±0.58) for social function satisfaction. Conclusion: Consistent patient care is important because an implant is not a one-shot cure but ends over a period of several months to several years. It is meaningful in that this study measured the satisfaction of implant prostheses evaluated from a patient's point of view and examined various factors and needs affecting patient satisfaction to provide the basic data for research that can contribute to improving the satisfaction of implant patients.

• 대한지역사회영양학회지
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• 제14권6호
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• pp.798-806
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• 2009

The objective of this study was to investigate how to improve job satisfaction for dietitians and nutrition teachers by identifying influencing factors in Daejeon and Chungnam Province, South Korea. A survey was conducted among school foodservice dietitians and nutrition teachers from selected primary, middle and high school in the area. This survey consisted of general characteristics, status of their job, job satisfaction, work satisfaction and work performance. In this study we found current state of general characteristics and status of their job according to frequency analysis and the level of work satisfaction, work performance and job satisfaction using descriptive statistics. The t-test, ANOVA and Duncan-test were also conducted in order to searching for tendency of job satisfaction according to the general characteristics and the status of their job. Pearson's correlation was carried out in order to find correlation with job satisfaction. Also, factors, which influenced job satisfaction according to regression analysis, were drawn. We describe the difference of job satisfaction between irregular dietitians and nutrition teachers as well. Besides we discussed the improvement of dietitians' (nutrition teachers') work environment to raise their job satisfaction through this study.

• 디지털융복합연구
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• 제15권12호
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• pp.403-412
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• 2017

본 연구는 간호대학생의 자아탄력성, 간호전문직관, 사회적 지지가 학과만족에 미치는 영향에 대해 확인하고자 하였다. 2017년 4월부터 5월까지 간호대학생 272명으로부터 자료가 수집되었다. 연구도구는 자아탄력성, 간호전문직관, 사회적 지지, 학과만족이었다. 자료분석은 SPSS/WIN 21.0 프로그램을 이용하여 기술통계, t-test, ANOVA, Pearson's correlation coefficients, 다중회귀분석을 실시하였다. 연구결과로 일반적 특성과 관련한 학과만족의 차이는 학과선택 이유, 동아리 활동, 성적에서 유의미했다. 자아탄력성, 간호전문직관, 사회적 지지, 학과만족은 유의미한 상관관계가 있었고, 간호대학생의 학과만족에 영향을 미치는 요인은 사회적 지지, 간호전문직관, 자아탄력성이었다. 간호대학생의 사회적 지지, 간호전문직관, 자아탄력성 증진을 위한 활동을 통해 학과만족이 향상될 수 있는 방안을 모색해야 할 것이다. 이는 그들이 대학생활에 적응하는 데 도움을 줄 수 있을 것이다.

• 한국융합학회논문지
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• 제13권5호
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• pp.53-60
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• 2022

본 연구는 강원도 일개 대학 치위생과 학생을 239명을 대상으로 치위생과 상생 방안 마련을 위해, 접근 동기와 회피 동기, 디지털 사용 인식을 통한 구조모형의 인과관계를 파악하는 것이다. 통계 방법은 SPSS Statistics 24.0 프로그램과 AMOS 21.0을 이용하였다. 구조방정식 모델 분석 결과 접근 동기는 디지털 사용 인식과 수업 만족도에 유의하게 나타났다. 또한, 디지털 사용인식은 수업 만족도에 유의하게 나타났고, 수업 만족도는 학과 만족도와 학과 추천에 유의하게 나타났다. 마지막으로 학과 만족도는 학과 추천에 유의하게 나타났다. 즉, 치위생(학)과의 상생 방안은 디지털 수업의 융합 확대이다. 문제 해결을 위해서는 학교에서는 실기 수업을 위한 수업 자재의 확충 시설 구축 및 교수법을 강구할 필요가 있다.

• 한국치위생학회지
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• 제21권3호
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• pp.281-290
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• 2021

Objectives: The purpose of this study was to identify the degree of adaptation of dental hygiene department students to campus life, and to provide basic data to prepare management strategies for effective campus life adaptation. Methods: Three hundred students in the department of dental hygiene in Busan Metropolitan City and Gyeonggi Province were surveyed from October 1 to October 30, 2020 and 291 questionnaires were used in the final data analysis. Results: Better adaptation to campus life was observed in subjects who participated in club activities, possessed an extrovert personality, were well adapted to the dental hygiene department, and had no conflict in interpersonal relationships, thereby showing a significant difference. Regarding the factors affecting the degree of satisfaction with the department, the higher the degree of satisfaction in the major, excellence in major, and coping ability, the higher was the degree of satisfaction with the department. Conclusions: For effective campus life adaptation of the university students as a way to increase the degree of satisfaction with the department, increasing the ability to adapt to campus life through achievement of pride in the major and participation in various interpersonal activities is a possibility. It is necessary to develop a program to create an environment for good adaptation to campus life.

• 대한지역사회영양학회지
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• 제10권3호
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• pp.331-340
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• 2005

The purpose of this study was to provide basic data to improve college food service satisfaction with sanitary, environment and service by comparing 2 contract-managed and 2 self-operated college food services in Daejeon and Chungnam area. According to the results, sanitation and environment satisfaction degrees of contract-managed college food services were higher than those of self-operated food services. The satisfaction degrees with service were also higher in contract-managed food services than self-operated food services except the category of quick food delivery. In all categories comprising the food service satisfaction, the satisfaction degrees were lower in female students than in male students. There were more negative self-perceived clinical symptoms in female students than male students. The higher the negative self-perceived clinical symptoms scores were, the lower the satisfaction degrees with food service were, which suggests that かe health state of students was one of the factors that influenced college food service satisfaction. There was no difference between contract-managed and self-operated food services in terms of satisfaction with overall food taste and overall satisfaction degree. The average satisfaction degree for the contractmanaged food services in terms of price relative to food quality was lower than that for self-operated food services. According to stepwise multiple regression analysis, 'overall food taste', 'price relative to quality', 'kindness of employees', 'coping with proposed opinions' and 'quicknless of food delivery' in decreasing order, were the most relatively important attributes for overall satisfaction. There should be further studies on important management factors to improve satisfaction with sanitary, environment and service by self-operated college food service.

• 대한치과기공학회지
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• 제39권4호
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• pp.275-284
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• 2017

Purpose: This study aimed to identify the effects of clinical practice stress on clinical practice satisfaction and to provide basic data for clinical practice improvement strategies. Methods: 150 students who had clinical experiences in Daegu Health College from June 12 to August 11, 2017 were selected by convenience sampling method and analyzed 130 questionnaires excluding 20 incomplete questionnaires. Statistical analysis was conducted using SPSS (Statistical Package for Social Science) 22.0 for windows Results: The satisfaction on major and the type of residentice showed statistically significant effect on the clinical practice satisfaction. The training environment in practice and the interpersonal relationship conflicts mostly effect on clinical practice satisfaction. Conclusion : In order to increase the clinical practice satisfaction, it is necessary to consider ways to improve the practical training environment and reduce interpersonal conflicts.

• 대한안전경영과학회지
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• 제15권2호
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• pp.223-232
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• 2013

Other comments on matters satisfaction survey through questionnaires typically measure by frequency analysis method is performed, the short answer for how to apply. These satisfaction surveys, however, because of the environment and atmosphere of its target at the time of the survey, personal psychological state, depending on the scale of change in business or policy of customer satisfaction feedback, there is a problem. This survey results, tangible results in terms of the feasibility of the business and policy indirectly as a result, which has been used as a material fact is. New survey method is show how the business and policy objectives than can be reflected positively in the present study, and comparing these surveys in a variety of ways for the analytical method proposed by KANO, Timko results suggested. Should be an ongoing investigation, and different survey methods for the study on the same sample the actual observed by comparing the results for the superiority of the new results presented.