• Journal of Korean society of Dental Hygiene
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• v.18 no.6
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• pp.863-878
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• 2018

Objectives: The purpose of the study was to investigate the regional distribution and working environment of clinical dental hygienists in Korea. Methods: From 2015 to October 2016, a questionnaire was completed by 5,708 participants and the data were analyzed. Results: The region with the largest increase in clinical dental hygienist employees compared to graduates is Seoul. More than 50.0% of clinical dental hygienists working for less than 1.8 million won in the payroll period of 4-6 years were working in the Gwangju Jeonnam, Jeonbuk, and Gangwon regions. In addition, incentives and bonuses were rarely provided by localities and agencies. Although 43.4% provided both parental leave and maternity leave. Conclusions: In order to solve the fundamental problem of inter-regional movement and employee turnover rate of clinical dental hygienists, as well as address the regional imbalance in labor supply and demand, efforts should be made for institutional improvement to strengthen management and implementation.

• Journal of Technologic Dentistry
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• v.32 no.3
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• pp.211-220
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• 2010

Purpose: The purpose of this study was to analyze dental laboratory's working environment and turnover intention level and to examine its correlation. Methods: 180 dental technicians in Seoul, Incheon, and Chungnam area were selected. Survey was carried out from April 6, 2009 to May 20, 2009 by using self-administered questionnaire. As for the tools for this study, the structured questionnaire was used with its proven reliability and feasibility, and the contents of questionnaire consisted of 43 questions on the basis of related references. The questionnaire consisted of total 32 questions which included general attribute of subjects(14 questions), working Environment(20 questions) and turnover intention(9 questions). The data analysis was processed by computerized system with SPSS 12.0. Statistical analysis techniques included frequency, percentage, T-test, F-test analysis and regression analysis. Results: As a result of analyzing the research subjects' working environment level, there was significant difference in the item of health(P<0.05). The average in the working environment was indicated to be high with 1.53. As a result of analyzing the research subjects' turnover intention level, there was difference in the item of working hours a day(Hour), job satisfaction level, plan for task continuity, most difficulty given task(P<0.05). The average of turnover intention was indicated to be high with 2.85. Conclusion: Correlation between working environment and turnover intention, most of variables were indicated to have reverse correlation, thereby having been shown that the worse working environment leads to the more turnover intention.

• Journal of dental hygiene science
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• v.24 no.1
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• pp.29-36
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• 2024

Background: This study aimed to investigate whether there is a difference in organizational member attitudes by workplace environment and workplace types in dental hygienists working at dental health centers. Methods: A face-to-face survey or online survey was administered to dental hygienists working at dental health centers, and a total of 95 subjects were included. The survey includes 13 items to ask factors affecting employee's job satisfaction. Also, some questions were included to assess perception of organizational member attitude: five about organizational citizenship behavior, two about innovative behavior, and four about organizational commitment. Results: Dental hygienists working at dental clinics were more satisfied with their incomes and numbers of working days, while those from dental university hospitals and general hospitals were more satisfied with education support. In addition, hygienists working at dental hospitals were more satisfied with job autonomy, individual work capability, safe working environment, personal relation, potential for personal development, and positive labor-management relations, compared to those working at general and university hospitals (p<0.05). Among the items about perception of organizational member attitudes, the scores of items about organizational citizenship behaviors were higher, whereas the scores of items about innovative behaviors were relatively lower. Individuals working at dental hospitals than those working at general and university hospitals, chiefs and team and department leaders than team members, and those with increased satisfaction with current workplace had more positive perception of organizational member attitudes. Conclusion: For dental hygienists to have positive attitudes as organizational members, working environment should be improved, and executives of dental healthcare centers should pay attention to improving job satisfaction of organizational members. Moreover, since dental hygienists need to improve their perception of innovative behaviors and citizenship behaviors to strengthen specialty of dental hygienists in a changing dental healthcare, relevant training should be addressed in refresher courses or school programs.

• Journal of Korean society of Dental Hygiene
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• v.13 no.6
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• pp.941-949
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• 2013

Objectives : The objective of this study is to investigate the influencing factors of turnover intention in dental hygienists and to find the management of manpower by path analysis. Methods : The influencing factors included working environment, external factors, and job satisfaction. Data were analyzed by SPSS 18.0 and AMOS 20.0. Results : Older and married persons were satisfied with their jobs. Turnover intention was higher in the single and more experienced persons. Job satisfaction and working environment factors were closely related with each other. Conclusions : Job satisfaction and working environment factors were closely related with each other. In order to reduce turnover intention, it is very important to enhance the work performance and self-esteem toward job in the dental hygienists.

• Journal of Korean Dental Hygiene Science
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• v.5 no.2
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• pp.25-33
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• 2022

Background: This study was aimed at investigating factors influencing the selection of dental institutions for implant surgery among young adults (age: 20-64 years) and identifying differences in these factors according to general characteristics. Methods: We conducted an internet survey for approximately 2 months, from April to July 2022, and analyzed data from a total of 128 people. Dental institution selection factors included three items of convenience of transportation, five items of physical environment, three items of image of institution, five items of image of dental staff, five items of dental service, and four items of basic dental elements. The importance score for each item was investigated on a five-point scale. Results: The importance score for each dental institution selection factor was the highest for dental service (4.42 points), followed by basic dental element (4.00 points), physical environment (3.89 points), image of institution (3.81 points), convenience of transportation (3.76 points), and image of dental staff (2.78 points). The importance score for each item was the highest for dentists' technique, followed by cleanliness, reliability, and dentists' attitude. Women had higher average scores for all factors compared to men, with statistical significance in scores for convenience of transportation, physical environment, image of institution, dental service, and basic dental elements (p< 0.05). Conclusion: To attract patients seeking implants to a dental institution, attention should be paid to the patients' institution selection factors. In addition, the environment of a dental institution should be created in such a way that it favors patients' selection factors.

• Journal of Technologic Dentistry
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• v.33 no.4
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• pp.517-528
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• 2011

Purpose: In this study, we aim to provide fundamental database for the development of programs that will enhance the satisfactions of the dental technicians' daily life. To this end, we examined various factors that affect the subjects' social and emotional life satisfactions and their overall daily lives. Methods: Out of the random selection of the registered dental offices of Dental Technicians in Seoul, Gyeonggido, and Gangwon-do districts. Four hundred working dental technicians were asked to fill out the questionnaire from the 1st of June to the 25th of August, 2011. We collected the 355 sheets of the questionnaire and took frequency analysis, t-test, analysis of variance and structural equation modeling using SPSS Win 12.0 program. Results: The results of this study is as follows; Firstly, social satisfaction of the subjects turned out 3.71 on average, emotional satisfaction and daily life satisfaction in general were shown 2.77 and 3.19 respectively. Secondly, Age(p<.05), Career(p<.001), Working environment satisfaction(p<.001) showed significant differences in social life satisfaction area, whereas monthly earning(p<.05), working environment satisfaction(p<.001) revealed meaningful differences in the domain of emotional life satisfaction. Thirdly, in the overall satisfaction of daily lives, monthly earning(p<.05), career(p<.01), working environment satisfaction(p<.001) indicated significant difference. Conclusion: Seen from the results of this study, we purport to develop a variety of programs for better working conditions and to further research on the variables affecting the dental technicians' satisfaction of daily lives.

• Journal of dental hygiene science
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• v.8 no.4
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• pp.215-224
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• 2008

In order to meet the medical demand according to the changing medical environment and to provide patients with quality dental treatment and improve treating environment by establishing reasonable management plan, with 149 patients for whom continuous dental health program has been applied, the degree of satisfaction with the dental treatment, and the influence factors on the satisfaction were investigated. Using the SPSS Ver. 13.0, mean value analysis were performed on the satisfactions with dental care service and the quality of dental care service according to general characteristics, and regression analysis were performed on the influence of general characteristics and the degree of satisfaction with dental care service on the satisfaction of dental treatment. The result of the multiple regression analysis revealed the human (staff), environment, and the procedure of treatment as the influence factors of the satisfaction with dental treatment. Systematic management and training should be implemented to improve the quality of dental care service and enhance the satisfaction.

• Journal of Korean society of Dental Hygiene
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• v.18 no.4
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• pp.501-513
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• 2018

Objectives: The purpose of this study was to investigate the perception of workplace bullying in the dental hygienists to use them as basic data for improving the organizational relationship of the dental hygienists. Methods: The subjects were 302 dental hygienists that had been working at the dental clinics and dental hospitals. These data were analyzed by SPSS Version 20.0 (IBM Co., Armonk, NY, USA). Factor analysis was used for exploratory and confirmatory data. Independent t-test and one-way ANOVA were used to find out mean differences for verbal violence, improper business, and improper work environment according to characteristics of subjects. Results: Upon the study results, there were statistically significant differences between the verbal violence and working patterns according to the mean differences of the subfactors on subject's characteristics. Also, there were statistically significant differences between the improper work environment and all of subject's characteristics. However, there was no statistically significant differences in the improper business. The factor analysis showed that the Workplace Bullying of the dental hygienists was composed of three elements, namely 'verbal violence', 'improper business,' and 'improper work environment.' The validity of the model examined by a confirmatory factor analysis satisfied most of the relevant requirements. The Cronbach's aplha shows a good reliability. Conclusions: In conclusion, it was proven that dental hygienist's Workplace Bullying measurement tool had high validity and reliability. Furthermore, this study can be used to improve dental hygienists' organizational relationship. Therefore, by identifying the recognition of the dental hygienists, this study can contribute to affect a positive influence in the dental hospitals.

• Journal of Korean society of Dental Hygiene
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• v.22 no.3
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• pp.199-207
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• 2022

Objectives: The objectives of this study were to find the influential factors of dental hygienists' work environment and level of perception of rights on their retention intention, and to provide basic data for protecting their rights and interests and improving their employment rate. Methods: From June 6 to July 24, 2021, a questionnaire survey was conducted among 214 dental hygienists via an online link. After questionnaire collection, IBM SPSS program (ver. 21.0; IBM Corp., Armonk, NY, USA) was used to conduct frequency analysis, t-test, one-way ANOVA and multiple regression analysis. Results: The significant and positive influential factors of dental hygienists' retention intention were married individuals (p=0.022), fewer working hours (p<0.001, p=0.007), good work environment (p=0.002), higher wages (p<0.001, p<0.001), higher education (p=0.032), and perception of rights in a mid-level (p=0.038). Conclusions: It is necessary to consider wages and welfare equivalent to dental hygienists' work intensity and workload. By regularly educating dental hygienists to increase their perception of rights, expanding an opportunity of participation, and improving their work environment, it will be possible to increase their retention intention and efficiently establish manpower in dental clinics.

• Journal of Korean society of Dental Hygiene
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• v.22 no.6
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• pp.563-572
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• 2022

Objectives: The purpose of this study is to provide basic data for elucidating the clinical experiences of nursing assistants working at dental clinics and for establishing the bases necessary for building a safe working environment for the staff at dental clinics. Methods: From March 28 to August 20, 2022, the study conducted in-depth interviews with nursing assistants working with dental hygienists in dental clinics. The collected data were analyzed using the phenomenological method. Results: The study analyzed the meanings associated with the dental clinical assistance work experiences of nursing assistants in dental clinics. A total of 98 semantic words and 9 sub-categories were extracted, which were ultimately categorized into 4 central meanings: 'imperfect reality', 'work without boundaries', 'putting oneself in someone else's shoes', and 'symbiosis'. Conclusions: The nursing assistants were exposed to an environment where they needed to perform delegated treatment procedures even when they lacked dental work competency. They recognized their gaps in learning and the necessity for designated roles as clinical assistants. Thus, it is necessary to review the allocation and expansion of the work roles of dental practitioners based on the practical and rational realities in dental practice.