• 제목/요약/키워드: Delivery Service Quality

검색결과 456건 처리시간 0.024초

응용 독립적인 RTP 통신 모듈의 설계 및 구현 (Design and Implementation of the Application-independent RTP Communication Module)

  • 박상현;박상윤;김명준;엄영익
    • 한국정보처리학회논문지
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    • 제6권9호
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    • pp.2512-2523
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    • 1999
  • 본 논문에서는 멀티미디어 데이터와 같은 실시간 특성을 지닌 데이터의 종단간 전달 기능과 서비스의 품질(QoS) 감시 기능 등을 지원하기 위해 개발된 실시간 전송 프로토콜인 RTP를 분석하고 설계, 구현하였다. 기존의 RTP 구현 모듈들은 응용에 의존적인 RTP자체의 특성에 의해 특정 응용에 종속적인 형태로 설계, 구현되어 재사용이 힘들었으며, 동작 과정 중에 발생할 수 있는 비효율적인 멀티미디어 데이터 처리 등의 문제점들을 지니고 있었다. 본 논문에서 제시한 RTP 통신 모듈은 이와 같은 문제점들을 극복하기 위해 특징 응용의 구조 및 동작 과정에 관계없이 모든 종류의 상위 응용들에서 사용할 수 있도록 응용 독립적인 형태로 설계, 구현되었다.

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A Discussion on Home-Institutions' Relations with Reference to Children with Intellectual Disabilities in Saudi Arabia

  • Bagadood, Nizar H.;Saigh, Budor H.
    • International Journal of Computer Science & Network Security
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    • 제22권3호
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    • pp.266-272
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    • 2022
  • Private specialized institutions differ from public ones in that they mostly act independently. This paper reports a study designed to assess the provision of specialized institutions for children with intellectual disabilities in Saudi Arabia. The approach taken in this study was qualitative, involving a case study strategy that enabled the researcher to gain rich and in-depth information based on the shared experiences of participants comprising institution leaders, educators and families from two specific specialized settings, one public and one private. The study aimed to examine the existing disparities in service delivery so as to develop a clear picture of the service quality provided by public specialized institutions for children with intellectual disabilities in Saudi Arabia. The results suggest that the weak relationship with inpatient and specialized institutions is a consequence of the parents' poor responsiveness, which may result in these institutes developing a negative impression of the parents. Conversely, the lack of active initiative on the part of the public specialized institutions led to a negative parental attitude towards these institutions. A sensible approach to resolving this problem might be to recognize that these institutions have a significant responsibility to encourage parents of children with intellectual disabilities to become involved in their children's learning, to promote positive attitudes.

A Study on the Development of Railway Logistics Business Model and Track Capacity

  • GyuBae KIM;SungWook KANG
    • 유통과학연구
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    • 제21권9호
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    • pp.93-102
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    • 2023
  • Purpose: This study attempts to analyze the current status of the railway logistics business and to seek ways to improve it by using the business model as an analytical framework. It was intended to reflect practical implications that could be applied to the field, by dealing with issues at the industrial site related to each component in the business model. Research design, data and methodology: This study was conducted through literature review and field research. We analyzed academic papers and industrial reports on the development of the railway logistics industry and interviewed various stakeholders in the railway logistics industry. Results: This study determined the factors that could be eliminated, raised, reduced, or created from the customer and product perspective, infrastructure management perspective, and financial perspective. Conclusions: The growth of existing business can be achieved by lowering service prices, improving service quality, and securing large-scale transportation capacity. The additional transportation of high value goods and cold chain commodities will be promising business opportunities. Existing services can be provided to new customers (large pre-shippers, forwarding customers, etc.) in order to increase the size of sales Urban delivery services and comprehensive logistics services based on complex logistics centers may open an avenue for new market. A more timetable and track capacity need to be assigned to logistics, which significantly improve the flexibility and the competency of railway logistics.

감각통합치료효과에 대한 단일대상연구의 특성과 질적 수준에 대한 고찰 (Study on the Characteristics and Quality Level of Single Subject Researches in the Sensory Integration Therapy Field of Korean Occupational Therapy)

  • 곽성원;심제명;노효련
    • 대한감각통합치료학회지
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    • 제12권2호
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    • pp.25-36
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    • 2014
  • 목적 : 본 연구는 감각통합치료효과에 대한 단일대상연구의 특성을 파악하고 질적 수준을 알아보고자 하였다. 연구방법 : 대한작업치료학회, 국가과학기술정보센터(NDSL), 누리미디어(DBpia), 학술연구정보서비스(RISS), 한국학술정보(KISS), 국회도서관의 원문제공 서비스를 이용하여 2002년부터 2013년 까지 발간된 논문 중 '감각통합', '단일대상연구', '응용행동분석'을 주요검색용어를 사용하여 검색하였다. 17편의 단일대상연구 논문을 선별하여 연구방법과 연구 설계의 질적 수준을 분석하였다. 결과 : 연구 설계 방법으로는 반전설계가 가장 많았으며, 총 회기와 연구기간, 중재시간은 다양하였고 중재 장소는 작업치료실과 감각통합실에서 이루어졌다. 대상자는 지적장애가 가장 많았다. 질적 수준은 모든 연구들이 중간수준이상으로 나타났다. 결론 : 단일대상연구의 질적 수준은 어느 정도 보장되고 있었으나 연구방법에 대한 논의와 보완이 필요한 것으로 보인다.

인터넷 쇼핑 시 중요하게 고려하는 의류상품 구매후기 정보에 관한 탐색적 연구 (An Exploratory Study of Important Information on Consumer Reviews in Internet Shopping)

  • 홍희숙;진인경
    • 한국의류학회지
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    • 제35권7호
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    • pp.761-774
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    • 2011
  • This study investigated the consumer review information considered important by consumers when making a purchase decision to buy apparel products online. Data were collected through focus group interviews. Eleven females in their 20s and 30s, who have extensive experience in reading consumer reviews posted on online apparel stores, participated in the study. The consumer review information considered important by participants is the information related to seven product attributes (size, fabric, design, color, sewing, price, and country of origin), seven benefits (functional, financial, esthetic, emotional, social, utilitarian benefits, and product value compared to price) of the apparel product and four store attributes (return/refund, delivery, reputation/credibility, and customer service). The findings from the study can serve as an important tool in developing survey questions in order to evaluate the quality of consumer review information and help online retailers plan methods to improve the quality of reviews.

Endemic Corruption in Supply Chain and Procurement in the Local Sphere of Government in South Africa

  • Odeku, Kola O.
    • 유통과학연구
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    • 제16권9호
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    • pp.43-52
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    • 2018
  • Purpose - This article accentuates that there is pervasive corruption in the supply chain and procurement of goods and services in the South African public sector, particularly in the local sphere of government. Consequently, the poor and the indigents who are supposed to receive quality services are affected. Therefore, the article emphasizes the need to strengthen compliance in the supply chain and procurement processes in order to combat corruption. Research design, data, and methodology - This article extensively utilized qualitative literature review approach to address and solve the problem of endemic corruption in the supply chain and procurement being perpetrated by local government officials. Results - The synthesis shows that by strengthening compliance of supply chain and procurement strategies, measures and frameworks, the likelihood of corruption will be drastically reduced if not totally eradicated. It demonstrates that the poor and the indigents who are supposed to receive quality services are being denied due to corruption. It also shows that failure to comply should result to enforcement of punitive sanctions against perpetrators. Conclusions - This study indicates that effective and efficient implementation of supply chain and procurement strategies, measures and frameworks are panacea for curbing corruption in South Africa public sector especially at the local sphere of government.

A Study on the Development Strategy of Logistics System in E-Commerce in China

  • OH, Moon-Kap;YOUN, Myoung-Kil
    • 융합경영연구
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    • 제7권4호
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    • pp.1-5
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    • 2019
  • Purpose - Along with the rapid growth of the economics and IT industry, E-commerce appears as the next potential area of world economics. For this no-entity shops commerce style, logistics is crucial for the success of E-commerce. Research design, data and methodology - In this paper, Dangdang.com, the largest online marketplace in China, is studied and a conceptual model is present, to develop a practical way to develop the logistics system in E-commerce situation. Results - This research finds that following 4 factors are critical success factors for E-commerce logistics: 1) logistics centres are very important to control the inventory management; 2) keep good cooperation with third-party logistics (3PL) can guarantee good quality shipping service and also can reduce delivery costs; 3) build strong information system; 4) quick response system also needed for an efficient logistics system. When E-commerce firms are developing their logistics systems, they should pay more attention to these 4 critical success factors. Conclusions - In summary, successful 3PL management is vital for competing regionally and globally throughout the logistics value chain. We see information system as an enabler in logistics management to get the right products to the right place in the right quantity at the right time and to provide quality services to satisfy the customer's needs.

노인장기요양보험제도에 의한 방문간호사의 역할.업무분석 (Roles of Visiting Nurses Defined Based on Long-Term Care Insurance Regulation for the Elderly)

  • 김명희
    • 한국보건간호학회지
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    • 제23권2호
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    • pp.232-250
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    • 2009
  • Purpose: This study was designed to define the roles, tasks, and activities of home visiting nurses aimed at enhancing the quality of nursing care under the long-term care insurance regulation for the elderly introduced on July 1, 2008 in Korea. Methods: A review of domestic and foreign literature was used to formulate the proposed roles, tasks, and activities of visiting nurses, which were subsequently modified and complemented by the agreement of home visiting nurse experts and acceptance of 127 nurses. Data was collected from 04 June - 17 September 2008 and analyzed concerning frequency and percentile using SPSS ver. 15.0. Results: The established functions of home visiting nurses were direct nursing service provider, case manager, patient educator, decision maker, care coordinator, and research worker. These functions involved 27 different tasks and 167 activities. Conclusion: The roles, tasks, and activities of visiting nurses, established based upon the guidelines of the Long-term Care Insurance Act for the elderly, were verified for their applicability by nurses involved in home care delivery. These parameters will provide a useful tool in developing an assessment to enhance the quality of home-based care for the elderly in Korea.

스마트워크센터 성공 평가에 관한 연구 (A Study on Measuring the Success of Smart Work Center)

  • 이한찬;이소현;김희웅
    • 경영정보학연구
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    • 제14권3호
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    • pp.99-114
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    • 2012
  • 저출산 고령화, 낮은 노동 생산성, 고질적인 대도시 교통 혼잡으로 인한 사회적 손실 등의 현안을 해결하고자 정부는 스마트워크 활성화 전략을 수립하여 전체 노동인구의 30%까지 스마트워크 근무율을 높여나가기로 했다. 따라서 본 연구는 스마트워크센터의 인프라와 서비스 측면에서 스마트워크센터의 성공요인들이 무엇인지 실증적으로 연구를 실시하였다. 정보시스템 성공모형(IS Success Model)을 기반으로 스마트워크센터의 성공적인 사용(활성화)에 영향을 주는 요인은 사용자에게 직접적으로 영향을 주는 출입통제나 온라인 좌석 예약시스템 등의 운영 인프라 품질이 직접적으로 영향을 미치는 것으로 연구결과 도출되었고, 물리적인 시설인프라 품질과 각종 어플리케이션을 제공하는 IT인프라 품질은 사용자 만족에 직접적인 영향을 미치고 사용자 만족은 스마트워크 센터 사용에 영향을 미침으로서 시설인프라 품질과 IT인프라 품질은 간접적으로 스마트워크센터 사용에 영향을 주는 것으로 연구결과 밝혀졌다.

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급식유형에 따른 중 . 고등학생의 학교급식 만족도 (Comparisons of Student Satisfaction with the School Food Service Programs in Middle and High Schools by Food Service Management Types)

  • 김숙희;이경애;유춘희;송요숙;김우경;윤혜려;김주현;이정숙;김미강
    • Journal of Nutrition and Health
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    • 제36권2호
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    • pp.211-222
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    • 2003
  • This study on satisfaction with school food service (FS) programs was conducted with 485 middle school students and 515 high school students based on FS management type. There were four types of FS management: independent-conventional (IC), independent-commissary (ICM), contract-conventional (CC), and contract-delivery (CD). About seventy percent of the students expressed satisfaction with the food quantity of the school lunches. But one third of the students, who felt the quantity was insufficient, cited the small size of the rice serving. Many high school students cited the small size of the side dishes as well as the rice serving. It is suggested that the meal quantity should be determined in consideration of the students' physical development. The satisfaction with FS sanitation was lower than that with the meal quality, eating environment, and environment of dining room with respect to all four types of FS management, and was lowest in the CD. It is suggested that FS sanitation should be managed more thoroughly for the students' safety, and that the school FS Committee should carefully monitor the sanitary management of the contract FS companies by means of a well-designed and monitored management system. Most of middle and high school students expected good taste and a diversity of foods in their school lunches. Food taste should be improved, and various food materials and cooking methods should be used for balanced nutrition and greater student satisfaction, particularly in contract FS types (CC and CD).