• Title/Summary/Keyword: Delivery Model

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The Effect of Early Morning Delivery Service Quality of Online Shopping on Customer Satisfaction and Customer Behavior (Reuse Intention) (온라인 쇼핑의 새벽배송 서비스품질이 고객만족도와 고객행동(재이용의도)에 미치는 영향)

  • Chung, Chong Woo;Kim, Chul Soo
    • Journal of Service Research and Studies
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    • v.13 no.3
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    • pp.57-69
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    • 2023
  • Early morning delivery possesses distinct characteristics that differentiate it from standard delivery services. This service typically involves delivering products to customers during the early morning hours, primarily before 7 AM. While online early morning delivery offers various advantages from a customer perspective, it also presents challenges that sellers and online shopping companies need to overcome. The early morning delivery market is experiencing significant growth in the online food retail sector, incorporating both PC-based online shopping and mobile shopping. The objective of this research is to identify the factors influencing customer satisfaction and the intention to reuse in the context of early morning delivery for online shopping. To model the online shopping environment with early morning delivery, independent factors were categorized into three types: System Properties, Product Characteristics, and Delivery Characteristics. This study examined the relationships among these three independent factors, the mediating factor of customer satisfaction, and the dependent variable of the intention to reuse. To conduct this research, empirical validation of the research hypotheses was carried out using the final dataset for analysis. Within this study, the previously explored System Properties, Product Characteristics, and Delivery Characteristics were established. Summarizing the findings of the analysis, it was discovered that System Properties and Product Characteristics played a significant role in determining the quality of early morning delivery services for online shopping. While product diversity and convenience had a positive impact, it is noteworthy that Delivery Characteristics did not influence customer satisfaction. Consequently, it can be concluded that there is no effect on the intention to reuse.

Study on Vehicle Routing Problem with Minimum Delivery Completion Time (특송소화물 배송완료시간 최소화를 위한 차량경로문제 연구)

  • Lee, Sang-Heon
    • Journal of Korean Society of Transportation
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    • v.22 no.7 s.78
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    • pp.107-117
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    • 2004
  • The growing demand for customer-response, made-to-order manufacturing and satisfactory delivery are stimulating the importance of commercial fleet management problem. Moreover, the rapid transformation to the customer-oriented multi-frequency, relatively small fleet, such as home delivery and Perishable goods, requiring prompt delivery and advanced real-time operation of vehicle fleets. In this paper we consider the vehicle routing problem(VRP) to minimize delivery completion time which is equal to the time that last customer wait for the vehicle in fleet operation. The mathematical formulation is different from those for the classical VRP which is minimizing cost/distance/time by running vehicles in manager's point of view. The key aspect of this model is not considering the return time from the last customer to depot in every vehicle path. Thereby, the vehicle dispatcher can afford to dynamically respond to customer demand and vehicle availability. The customer's position concerned with minimizing waiting time that may be applied for the delivery of product required freshness or delivery time. Extensive experiments are carried out to compare the performance of minimizing delivery completion time by using the ILOG Solver which has the advantage of solving quickly an interim solution very near an optimal solution. The experimental results show that the suggested model can easily find near optimal solution in a reasonable computational time under the various combination of customers and vehicles.

The Effect of Food Delivery Application on Customer Loyalty in Restaurant

  • CHA, Seong-Soo;SEO, Bo-Kyung
    • Journal of Distribution Science
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    • v.18 no.4
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    • pp.5-12
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    • 2020
  • The Purpose: This study aims to identify the characteristics of customer satisfaction of the restaurants delivery applications that is increasing globally, especially in Korea. Due to demographic changes, social trends and the development of food science, customers no longer want to visit restaurants. This represents an important change in the restaurant business, and related research is also very urgent. Research design, data, and methodology: With 296 surveyed questionnaire, the study analyzed to verify the validity and reliability of measured variables in Korea. And structural equation model was used for hypotheses test of the research. Results: The result showed that consumers' usefulness, mobility, and reliability influenced on satisfaction. Specifically, mobility and reliability influencing the satisfaction and loyalty as well. And significant impact of satisfaction and loyalty are also corroborated. However, the path from informative to both satisfaction and loyalty was not statistically significant. This means food application developers should no longer focus on providing too many information, instead, concentrate on improving mobility and trust of mobile applications. Conclusions: This study analyzed the influence of attributes of food delivery applications on satisfaction and loyalty, and suggested crucial strategic implications of delivery marketing companies involved in the implementation of mobile application developers.

Development and Effects of Supplementary Material about Electronic Fetal Monitoring for Nursing Students (간호대학생을 위한 전자태아감시 자가학습 교재의 개발 및 적용효과)

  • Yeom, Gye Jeong;Kim, Il-OK
    • Women's Health Nursing
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    • v.22 no.1
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    • pp.21-29
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    • 2016
  • Purpose: This study aimed to develop supplementary material about the electronic fetal monitoring for nursing students, and to test the effects on electronic fetal monitoring related knowledge and confidence on nursing performance in delivery room. Methods: Totally 58 nursing students were recruited either experimental group (n=30) or a control group (n=28). A non-equivalent control group pretest-posttest design was employed to test the effects on fetal monitoring related knowledge and confidence on nursing performance in delivery room. The supplementary material about the electronic fetal monitoring was developed based on Analysis, Design, Development, Implement and Evaluation (ADDIE) model. Fetal monitoring related knowledge and confidence on nursing performance in delivery room were self-reported by the scales that author developed. Data were collected at pre-test and after the 6-week intervention. Results: There was significant difference in confidence on nursing performance in delivery room between two groups after intervention. Conclusion: These findings suggest the importance of the supplementary material about the electronic fetal monitoring for nursing students to improve confidence on nursing performance in delivery room.

Calculation of Pollutant Load for Prediction of Pollutant Loads to Watershed (합리적인 유역단위 오염부하량 산정방법 연구)

  • Jang, Jae-Ho;Yoon, Chun-Gyung;Jung, Kwang-Wook;Kim, Hyung-Chul
    • Proceedings of the Korean Society of Agricultural Engineers Conference
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    • 2005.10a
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    • pp.534-539
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    • 2005
  • The purpose of this study is the introduction of pollutant loads's estimation into Saemangeum watershed area with M.E.'s guidebook for TMDL and GIS tool. To estimate reliable pollutants loads, it is necessary to think about characteristic of removal, discharge and runoff as time series. In this study, it was calculated for generation loads which be came from pollutant source, discharge loads which be reduced in the treatment facilities and delivery loads which be considered the self purification parameter and delivery distance. To assess the delivery distance handily, it was particularly estimated using Arc-GIS. It was met with good results that delivery loads of BOD, T-N and T-P was reflected to seasonal precipitation. Lastly to verify the estimated pollutant loads, HSPF developed by USEPA was applied to it. It was showed a relativity of observed to simulated data for flow, Temperature, DO, BOD, $NO_3^--N$ TN and TP. Consequantly, this delivery loads can make full use of model input data for prediction of pollutant loads.

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Study on Delivery of Military Drones and Transport UGVs with Time Constraints Using Hybrid Genetic Algorithms (하이브리드 유전 알고리즘을 이용한 시간제약이 있는 군수 드론 및 수송 UGV 혼합배송 문제 연구)

  • Lee, Jeonghun;Kim, Suhwan
    • Journal of the Korea Institute of Military Science and Technology
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    • v.25 no.4
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    • pp.425-433
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    • 2022
  • This paper studies the method of delivering munitions using both drones and UGVs that are developing along with the 4th Industrial Revolution. While drones are more mobile than UGVs, their loading capacity is small, and UGVs have relatively less mobility than drones, but their loading capacity is better. Therefore, by simultaneously operating these two delivery means, each other's shortcomings may be compensated. In addition, on actual battlefields, time constraints are an important factor in delivering munitions. Therefore, assuming an actual battlefield environment with a time limit, we establish delivery routes that minimize delivery time by operating both drones and UGVs with different capacities and speeds. If the delivery is not completed within the time limit, penalties are imposed. We devised the hybrid genetic algorithm to find solutions to the proposed model, and as results of the experiment, we showed the algorithm we presented solved the actual size problems in a short time.

Virus-like Particle (VLP) Mediated Antigen Delivery as a Sensitization Tool of Experimental Allergy Mouse Models

  • Juhyung Kim;Jeein Oh;Chon-Sik Kang;Youn Soo Choi
    • IMMUNE NETWORK
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    • v.20 no.4
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    • pp.35.1-35.13
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    • 2020
  • Antigen delivery systems play critical roles in determining the quality and quantity of Ab responses in vivo. Induction of protective antibodies by B cells is essential in the development of vaccines against infectious pathogens, whereas production of IgE antibodies is prerequisite for investigation of allergic responses, or type 1 hypersensitivity reactions. Virus-like particles (VLPs) are efficient platforms for expression of proteins of interest in highly repetitive manners, which grants strong Ab responses to target antigens. Here, we report that delivery of hen egg lysozyme (HEL), a model allergen, through VLP could provoke strong HEL specific IgE Ab responses in mice. Moreover, acute allergic responses were robustly induced in the mice sensitized with VLPs that express HEL, when challenged with recombinant HEL protein. Our data show that antigen delivery in the context of VLPs could function as a platform for sensitization of mice and for subsequent examination of allergic reactions to molecules of interest.

PD-L1 Aptamer-functionalized Liposome Containing SAHA for Anti-lung Cancer Immunotherapy

  • Si-Yeon Ryu;Se-Yun Hong;Keun-Sik Kim
    • Biomedical Science Letters
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    • v.30 no.2
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    • pp.37-48
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    • 2024
  • Liposomes are one of the most actively studied and promising drug delivery systems for the treatment of various diseases. In this study, an aptamer-conjugated liposome called "aptamosome" was used, in which an anti-PD-L1 aptamer targeting cancer cells was conjugated to the liposome. These aptamosomes showed remarkable cellular uptake and efficient delivery to Lewis lung carcinoma 2 (LL/2) cancer cells. In addition, suberoylanilide hydroxamic acid (SAHA), a histone deacetylase inhibitor (HDACi), was delivered through this aptamer to induce a strong anticancer immunotherapeutic effect. The results of this study showed that when LL/2 cells were treated with SAHA-entrapped aptamosome [SAHA] and liposome [SAHA] and free SAHA, aptamosome [SAHA] improved cell death compared with that of liposomes [SAHA] or free SAHA, and it has demonstrated anticancer efficacy. Moreover, aptamosome [SAHA] induce the secretion of chemokines that promote the migration of activated T cells into tumor tissues. Finally, in vivo experiments showed that aptamosome [SAHA] significantly inhibited the growth rate of LL/2 tumors. Therefore, liposomes combined with an anti-PD-L1 aptamer for efficient SAHA delivery are suggested as an excellent model for drug delivery systems suitable for targeting cancer cells.

A Sensitivity Analysis of Cell Size on a Distributed Non-Point Source Pollution Model (분산형 비점오염원 모델에서 단위유역 크기의 민감도 분석)

  • Bae, In-Hee;Park, Jung-Eun;Park, Seok-Soon
    • Journal of Korean Society of Environmental Engineers
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    • v.27 no.9
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    • pp.952-957
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    • 2005
  • A sensitivity analysis study was performed to examine the effects of cell size on a distributed non-point source pollution model. The model, AnnAGNPS, whiff is a modified version of USDA's AGNPS, was applied to Eung stream watershed, a tributary of Cheongmi stream located in the South Branch of Han River System. The model components and results, such as channel length, slope, land use, and delivery ratio, were analyzed according to the various cell sizes from 10 to 200 ha. As cell sire increases, channel length decreases due to short-circuiting of meandering creek. The decreased channel length has more significant effects on the model results than any other geomorphological change. When the effects of land use and soil distribution are excluded, sediment delivery loads increase due to shorter time to reach the outlet of the watershed in larger tell size. When those effects are included, however, sediment delivery loads decrease in larger fell size because the variety of land use types can not be inputted. The predominant land use in the applied watershed is forest with very low soil erosion such that the predicted sediment delivery might be much lower than real system. The cell size of 30 ha was determined to produce the most appropriate resolution. Surface runoff and non-point source loads of TN, TP and BOD were predicted and the results agree well with the field measurements. From this study, it was shown that the model results would be very dependent on variations of topography, land use, and soil distribution, as a function of cell size, and the optimum cell size is very important for successful application of distributed non-point source pollution model.

An Analysis on Consumer Preference for Attributes of Agricultural Box Scheme (농산물 꾸러미 속성별 소비자선호 분석)

  • Park, Jae-Dong;Kim, Tae-Kyun;Jang, Woo-Whan;Lim, Cheong-Ryong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.1
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    • pp.329-338
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    • 2019
  • In this study, we analyze consumer preferences based on the agricultural box scheme attributes, and make a suggestion for business revival. We estimate the marginal willingness to pay (MWTP) for box scheme attributes using a choice experiment. Attributes include the bundle method, the delivery method, and price. To select an efficient model for statistical analysis, we evaluate the conditional logit model, heteroscedastic extreme value model(HEV model), multinomial probit model, and mixed logit model under different assumptions. The results of these four models show that the bundle method, the delivery method, and price are statistically significant in explaining the probability of participation in a box scheme. The results of likelihood ratio tests show that the heteroscedastic extreme value model is the most appropriate for our survey data. The results also indicate that MWTP for a change from fixed type to selection type is KRW 7,096.6. MWTP for a change from parcel service to direct delivery and cold-chain delivery are KRW 3,497.5 and KRW 7,532.7, respectively. The results of this study may contribute to the government's local food policies.